• Journal of Information Technology Services
• /
• v.1 no.1
• /
• pp.161-168
• /
• 2002

Many problems in IT outsourcing service industry of Korea are rooted in the idiosyncratic structure of the industry. This structure causes the unique characteristics of service level management, service delivery methodology, and contracts. This study looks into the status of the industry, vendors, and markets of IT outsourcing and proposes some of relevant research topics of each area respectively.

• Journal of Korea Society of Digital Industry and Information Management
• /
• v.15 no.3
• /
• pp.89-100
• /
• 2019

Uniform and integrated college desks and chairs have low efficiency of loading for transportation and delivery and low efficiency of storage for warehousing due to their simple uniform physical properties, thus increasing logistics costs for companies and decreasing their competitiveness. In an effort to overcome the limitations of previous studies, this study analyzed the stages of logistics for desks and chairs in college lecture rooms via the transportation route including the factory warehouses and local warehouses and via the delivery route from local warehouses by the region to the orderers including college lecture rooms. The study developed a model for the rationalization of corporate logistics by making a variable folding desk and chair capable of distance adjustment according to height to replace the uniform and integrated college desks and chairs in lecture rooms. A model was developed between the old uniform and integrated college desks and chairs and the new variable folding desks and chairs for three scenarios of cost development including product storage costs, transportation costs from the specialized factory warehouses to the local warehouses by the region, and delivery costs from the local warehouses to college lecture rooms as the orderer. For the generalization of the model, it was applied to each of the 90%, 95%, and 99% service levels.

• The Journal of Industrial Distribution & Business
• /
• v.13 no.10
• /
• pp.9-14
• /
• 2022

Purpose: With the rapid development of China's e-commerce industry, the express delivery industry is also advancing by leaps and bounds. While express brings convenience to people's life, a large number of express packages are disposed of at will, which not only increases a large amount of domestic waste, but also causes environmental pollution and waste of resources. Therefore, express packaging recycling has become a consensus in all fields of society. Research design, data and methodology:According to the characteristics of express packaging recycling, other variables were introduced into the TPB model proposed by AJZEN, and based on previous literature research and research assumptions, a model of influencing factors of consumer behavior in express packaging recycling was constructed. Results: The results show that in addition to reward factors, other factors have a significant positive impact on the respondents' willingness to recycling. Conclusions: In order to enhance consumers' willingness to recycle express delivery and effectively carry out express packaging recycling, the following suggestions are put forward: the government should formulate a comprehensive express delivery recycling policy, strengthen policy publicity, and standardize consumers' express packaging recycling behavior. Improve consumers' awareness of express packaging recycling, and promote the increase in the scale of express packaging recycling.

• Journal of the Korea Convergence Society
• /
• v.11 no.4
• /
• pp.247-254
• /
• 2020

The socio-cultural and economic changes following the Fourth Revolution are driving the growth of the food tech industry. Korea's food tech industry is still focused on delivery apps and the smart farms, robot market including artificial intelligence are in its infancy. In the United States, alternative meat companies are already included in unicorn companies, while Korea, the fourth largest importer of beef, lacks alternative meat development. France, Europe's largest agricultural country, is focusing on Agtech. China has developed the Internet and online e-commerce market with the world's number one population. Korea also needs to change regulations that focus on the past industry and various food tech industries should be developed through political and business-driven research and investment.

• Current Industrial and Technological Trends in Aerospace
• /
• v.9 no.1
• /
• pp.15-26
• /
• 2011

The airliners are replacing their old fleet by brand new ones while the air traffic has recovered from the great recession. And the delivery and the backlog get almost highest record still in 2010. The single aisle leads the market and it will show harder competition with more efficient challengers. The recent strong demand of new aircraft reduces MRO and lease market and it makes some worries about the bubble in civil aircraft industry. In the long time forecast, the civil aircraft industry will grow steadily with over 60,000 delivery for 20 years. and the commercial aircraft market will be about 31,000~34,000 of them. And the emerging market will lead the growth.

• Design & Manufacturing
• /
• v.13 no.3
• /
• pp.19-23
• /
• 2019

In the mold industry, CAM software has been introduced to solve the impossible or time-consuming part of the mold industry because the increase in labor costs, the drop in mold price, and the short delivery time are tasks to be solved not only in the manufacturing industry but also in the mold industry as a whole. In order to reduce the processing time and improve the surface roughness, we have been conducting various researches for efficient machining. This study was carried out to compare the ball end mill and radius end mill tools with the Power mill software and NC brain software under the same conditions and to find out the most efficient method of machining the smooth drafting surface and improving the surface roughness. (1) By machining the smooth drafting surface using radius end mill, the machining time is 23.7% faster than when using ball end mill. (2) Surface roughness when machined with radius end mill is smoother than when using ball end mill. Based on these results, it can not be applied to all shapes, but if it is a relatively wide and simple gradient shape, the raster machining method using radius end mill can be more effective in terms of delivery and quality than machining with ball end mill.

• Journal of Distribution Science
• /
• v.14 no.8
• /
• pp.67-75
• /
• 2016

Purpose - This paper aims to measure the overall satisfaction of online grocery shopping and identify the quality components of online grocery delivery service. Furthermore, we examine the relationship between service quality, customer loyalty, customer satisfaction and intention of repurchase. Research design, data, and methodology - To test hypotheses, data was collected using questionnaires from online grocery shopping customers living in Korean local regions (Daejeon, Cheonan, Sejong). Quantitative research is applied using confirmative factor analysis and multiple linear regressions. Results - On the whole, customers are satisfied with the online grocery shopping. We found that convenience and reliability of grocery delivery service have a positive effect on the customer loyalty and customer satisfaction. Furthermore, we found that customer satisfaction has a mediating effect between convenience, reliability and customer loyalty. However, responsiveness of grocery delivery service does not have a positive effect on the customer loyalty and customer satisfaction. Conclusions - Since the quality of groceries are very sensitive to time and difficult to standardize, we need to analyze the quality components of delivery service unlike other commodities and find relationships with customer satisfaction, customer loyalty and repurchase intention. The results of research will contribute to providing satisfactory service and capturing loyal customers in retail industry.

• Journal of the Society of Cosmetic Scientists of Korea
• /
• v.37 no.2
• /
• pp.97-119
• /
• 2011

World consumers are now focusing on their health, well-being and appearance more than ever before. This trend is creating heightened demand for products formulated as cosmeceuticals with active ingredients. A significant number of innovative formulations are now being used in cosmetics with real consumer-perceivable benefits and optimized sensory attributes, resulting in an economic uplift of cosmetic industry. To obtain skin care formulations with real consumer-perceivable benefits through dermal delivery of active ingredients, formulators are resorting to technology that until recently was used in pharmaceutical products. These various delivery systems are now being used in cosmecuetical formulations. Novel delivery systems reviewed here possess enormous potential as next-generation smarter carrier systems.

• Asia-Pacific Journal of Business
• /
• v.13 no.3
• /
• pp.375-387
• /
• 2022

Purpose - The food delivery mobile application market is growing rapidly in the catering service industry. The purpose of this study was to investigate the effects of E-service quality on consumer attitudes and satisfaction in the food delivery service field in China. Design/methodology/approach - A total of 390 copies of this questionnaire were distributed between February 17 and March 25, 2021 on the Chinese survey site (https://www.wjx.cn). Three hundred forty-nine parts were used for the final analysis. Validity and reliability were analyzed using SPSS 25.0 statistical program, and correlation and regression analysis were performed. Findings - The study results showed among the e-service quality components of food delivery application software, trust, convenience, proximity and reactivity have an impact on consumer attitudes. Research implications or Originality - The service quality of food application software is an important factor determining consumer attitude. The limitations of this study and suggestions for future research were discussed.

• International conference on construction engineering and project management
• /
• 2007.03a
• /
• pp.662-671
• /
• 2007

Since variety of construction projects with their individual specifications could be handled through different procurement systems, selection of the most appropriate project delivery system is a vital step towards more efficient project execution. The appropriate selection of project delivery system may also ensure more competent management of the project. Its impacts are not only limited to the first stages of the project, as it could also influence pre-construction, construction and operational phases of the project. Among different approaches exerted for this purpose, none has taken uncertainty into account, despite the fact that during first stages of the project most of the selection factors are still uncertain and not clearly defined. This paper, hence, aims to provide a fuzzy insight into the project delivery system selection. Through this approach more tangible model of the evaluation process may be presented. Proposed fuzzy method is indeed a multi criteria decision making model, based on the group of criteria, assigned for the evaluation procedure. A case study is also conducted, based on the opinion of an invented group of the experts.