• Journal of Korean Society for Quality Management
• /
• v.47 no.3
• /
• pp.479-496
• /
• 2019

Purpose: The purpose of this research is to develop defense quality evaluation model in order to improve the problem of private sector quality evaluation model and propose the total integrated defense quality management model which enables to evaluate not only large defense industry, but also small-medium industry. Methods: This paper consider the characteristics on ISO 9001 Quality Management System, single PPM, PASS and defense quality and develop defense quality maturity model and index which enables to measure the current quality management level and characteristics and to evaluate operational characteristics in each maturity level for domestic defense industry. Results: From 176 DQMS certified defense industry, the defense quality maturity level is 68,2, C grade. The large defense industry shows, 80.9, A grade; medium industry 69.7, C grade; small-medium industry shows 54.1, D grade. Through the classified types of industries, the current level of quality management of defense industries was diagnosed and the areas to be supplemented for the total quality management were identified. Conclusion: Developed DQMI can be used as the basic information for spreading quality management activities in the defense industry by diagnosing the overall quality management of existing defense industries and quantifying the ambiguity of non-metric measurements and measurement standard that were presented as the threshold of the defense quality management system certification process.

• Journal of Korean Society for Quality Management
• /
• v.41 no.3
• /
• pp.443-456
• /
• 2013

Purpose: Recently, many quality issues are aroused in military forces, such as failures in K-series weapons, combat boots defects and 40mm ammunition explosion accident. To address these problems, this paper suggests to use so called, Defense Quality Score, which is based on Taguchi loss function and developed in this research. Methods: Current defense specification states only the minimum requirement to produce the military supplies. Therefore, it is not easy to indue the continuous quality improvement of the supplies. This research suggests to use the defense quality score which measures the current status of defense supplies'quality characteristics. Results: We applied the defense quality score concept into the hot pepper sauce and long time stockpiled ammunition. We first categorize the quality characteristics into three categories, then assign the certain amount of score based on the importance of the characteristics. Lastly, we applied the modified Taguchi loss function to calculate the achieved score of the characteristics. The perfect score is 100 and the closer to the score, the better product it indicates. Conclusions: In this research, we developed the modified Taguchi loss function to apply into the korean defense supplies. The loss function is utilized to calculate the achieved level of satisfaction of the supplies based on the defense specifications. The application of defense quality score may help to stimulate the continuous quality improvement and encourage the good will quality competition among the military providers.

• Journal of Korean Society for Quality Management
• /
• v.44 no.2
• /
• pp.297-308
• /
• 2016

Purpose: This paper treats a defense-supply chain quality management model for analyzing the Korea defense industry. Methods: Various literature, the quality collaboration index for supply chain management model proposed by Korean Standards Association and shared growth index presented by Korea Commission for Corporate Partnership are reviewed to develop the defense supply chain quality management index and model based on the method presented by Hafeez et al.(2006). In addition, based on the proposed model, we survey the supply chain quality management efficiency including focused group interviews in the defense industry. Results: We propose a defense-supply chain quality management index and model for analyzing the quality level between the parent companies and its partners. In addition, the results of applying the model are proposed to improve the quality of military items. Conclusion: A model is developed for improving the quality of military items. This proposed model will be adopted to enhance the quality of military items.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.40 no.3
• /
• pp.18-26
• /
• 2017

Defense industries which require high reliability need an optimized quality management system with well-planned implementation. And the government should examine the overall status of defense industries, then establish practical policies with a proper support plan in required areas to upgrade the quality management level of manufacturers. Thus, DTaQ developed the model for 2 years from 2014, which specialized in quality management level analysis for defense industries. And a survey has been undertaken with that model by DTaQ and Korea Research Center in 2016. The surveyed companies randomly sampled among those which have more than 30 employees and delivery history over past 3 years, and finally 106 defense industries were selected. This paper present survey method and indexes for survey of defense industry quality management level. The survey was conducted in the order of planning, data collection and data processing, and the validity and reliability of the data were verified to increase objectivity of survey results. The survey contents mainly consist of system quality and management quality. System quality includes Product Development Management, Production Operation Management, supply chain quality management, Safety & Environment Management and Reliability Management, on the other hand, management quality includes Strategic Leadership, Human Resource Management, Customer Market Management and Information & Knowledge Management. Thus this proposes the current overall quality management status of the 106 defense industries and shows level differences by company sizes and manufacturing sectors based on the result of survey. Specifically, this paper enables to track the areas which need prompt government support with the policy directions to make quality management level higher. Therefore, it is expected that this can be used as reference data in establishing quality policies for military supplies in the future.

• Journal of Korean Society for Quality Management
• /
• v.35 no.3
• /
• pp.100-106
• /
• 2007

The objective of this paper is to analyze the effect of the defense quality certification system on the military user's dissatisfaction. In this paper, an empirical research is performed to compare the effectiveness of ISO 9000 : 2000 and Korea Defense Quality Certification system 0050-9000. The research result shows that (1) the Defense Quality system is better than ISO 9000 : 2000 to reduce the military user's dissatisfaction level. (2) the Quality Assurance types 4, 5 have more user's dissatisfaction than types 2, 3. (3) small and medium sized companies have more user's dissatisfaction than large companies.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.35 no.3
• /
• pp.217-224
• /
• 2012

This study is to review strategic priority for Defense Quality Management Factors of the Defense Agency for Technology and Quality. It is necessary to decide which quality factors are more important and which quality factors are relatively less important. In this study, Analytic Hierarchy Process (AHP) method was used in assigning the factors' weights. The survey of fifty one members participated in Defense R&D Programs showed that the Consistency Ratio was under 0.1 in evaluation items and factors.

• Journal of Korean Society for Quality Management
• /
• v.46 no.2
• /
• pp.193-210
• /
• 2018

Purpose: The purpose of this study is to escape from the existing defense quality policy focused on government-led quality assurance for mass-produced items and to secure quality reliability of weapon systems through a defense quality policy paradigm shift based on designing a verification systems anchored on reliability through the enhancement of military supply quality control in the development stage, the enhancement of quality responsibility of the manufacturing contractor and other methods. Methods: For the shift to the quality-based defense quality policy, the status and the problems of the status quo are analyzed and the direction of future defense quality policy is suggested based on literature review of the concept of reliability and reliability in the field of defense, on case studies of global corporations and their quality policies, on the background on quality assurance in defense, and on case studies of quality policies in other government organizations, Results: Based on the case studies of quality policies in global corporations and other government agencies, the importance of preventive quality control from the early development stages, quality control based on the reliability of the materials and parts, and shift of the quality policy to a certification system to achieve these objectives were highlighted. Conclusion: To secure reliability of weapon system quality, the quality policy must be shifted to a system focused on reliability-based design and verification and there is a further need to enhance the operational efficiency and capacity of DTaQ based on studies and evaluation of weapon system reliability.

• Journal of Korean Society for Quality Management
• /
• v.46 no.3
• /
• pp.465-482
• /
• 2018

Purpose: This article aims 1) to propose improvement directions of the certification by recognizing the quality management practices based on the analysis of the audit results of the military contractors and 2) to suggest some ideas on quality audit planning preparation to help the government quality assurance representatives. Methods: Based on the nonconformity report of the defense quality management system (DQMS) requirements, frequently occurring requirement components are found and summarized. Three hypothesis testings are executed to check whether the maturity levels of the quality management systems are influenced by the company size, weapon tye, and company type, regarding the nonconformity frequency as dependent variable. Results: Nonconformity occurs most frequently in the order of product realization, measurement analysis and improvement, management responsibility, resource management, and quality management system. Nonconformity reduces when the company size increases, for the guided weapons, and in the defense companies. Conclusion: Since small-sized companies are inferior to larger companies with respect to the DQMS maturity level, more support should be provided to these small-sized companies which produce military supplies.

• Journal of Korean Society for Quality Management
• /
• v.44 no.3
• /
• pp.575-586
• /
• 2016

Purpose: This paper proposes to improve the existing survey model for the quality management level of the defense industry by analyzing current quality management level, and to suggest the best survey model. Methods: The survey model was improved by merging and refining the questionnaires developed in 2014 for the purpose of reducing the answering burden and misunderstanding for questionnaires. In addition, a detailed video manual for filling the questionnaires was developed. Results: An improved survey model is presented and the quality management of the domestic defense industry is analyzed to derive some long-term policies for improving the quality level of defense industry. Conclusion: The proposed survey model will be continuously adopted to investigate the quality management level of the defense industry and target to provide the basic data for establishing the new defense policies.

• Journal of Korean Society for Quality Management
• /
• v.45 no.3
• /
• pp.349-364
• /
• 2017

Purpose: The purpose of this study is to analyze quality control strengthening pilot project in development stages of weapon systems which ensures zero-defect. In order to achieve that, we propose collaboration support system between related organizations. Methods: First, we analyze how quality control methods has been developed from reviewing the preliminary study in commercial and defense industry. Then, we suggest improvement plans for quality control in defense industry and propose a pilot study which able to improve the recognized problems. Results: The results of this study ensures the participants in defense industry recognize the importance of quality control and form a consensus by sharing a case study. Finally, we propose the standardized work process by utilizing manual and manpower dispatching. Conclusion: As a result, this study clarifies the scope and role of relevant organizations to achieve the defense quality assurance in the total life cycle(TLC). Also, this paper guides the collaboration system between the relevant organization which differs from the commercial industry currently divided into development-production-quality.