• Journal of the Institute of Electronics and Information Engineers
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• v.51 no.7
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• pp.190-200
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• 2014

The video-based system of the broadcasters and the video-related institutions have shifted from analogical to digital in worldwide. This migration process can generate a defect, digital dropout, in the quality of the contents. Moreover, there are limited researches focused on these kind of defects and those related have limitations. For that reason, we are proposing a new method for feature extraction emphasizing in the peculiar block pattern of digital dropout based on discrete cosine transform (DCT). For classification of error block, we utilize support vector machine (SVM) which can manage feature vectors efficiently. Further, the proposed method overcome the limitation of the previous one using continuity of frame by frame. It is using only the information of a single frame and works better even in the presence of fast moving objects, without the necessity of specific model or parameter estimation. Therefore, this approach is capable of detecting digital dropout only with minimal complexity.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.46 no.2
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• pp.72-81
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• 2023

This research proposes a novel approach to tackle the challenge of categorizing unstructured customer complaints in the automotive industry. The goal is to identify potential vehicle defects based on the findings of our algorithm, which can assist automakers in mitigating significant losses and reputational damage caused by mass claims. To achieve this goal, our model uses the Word2Vec method to analyze large volumes of unstructured customer complaint data from the National Highway Traffic Safety Administration (NHTSA). By developing a score dictionary for eight pre-selected criteria, our algorithm can efficiently categorize complaints and detect potential vehicle defects. By calculating the score of each complaint, our algorithm can identify patterns and correlations that can indicate potential defects in the vehicle. One of the key benefits of this approach is its ability to handle a large volume of unstructured data, which can be challenging for traditional methods. By using machine learning techniques, we can extract meaningful insights from customer complaints, which can help automakers prioritize and address potential defects before they become widespread issues. In conclusion, this research provides a promising approach to categorize unstructured customer complaints in the automotive industry and identify potential vehicle defects. By leveraging the power of machine learning, we can help automakers improve the quality of their products and enhance customer satisfaction. Further studies can build upon this approach to explore other potential applications and expand its scope to other industries.