• 제목/요약/키워드: Decision factors of efficiency

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The Effect of the Group Factors on the Efficiency of the Group Decision:On the Group Task Types (집단의사결정관련요인이 의사결정의 효율성에 미치는 영향 : 의사결정문제형태를 중 심으로)

  • 소달호
    • The Journal of Information Systems
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    • v.5
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    • pp.307-328
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    • 1996
  • Group Decision Support System(GDSS) has been a rapidly emerging field of the 1990's. Whereas conventional Decision Support System(DSS) helps individual decision makers, GDSS are designed to help groups of senior management and professional groups reach consensus. However, empirical researches which required to establish the optimum GDSS specification are scarce. Along with this purpose, this paper was focused to investigate the effect of group decision factors on the efficiency of the group decision. In this paper, task types of group decision which were discussed as major variable at many papers were settled as environmental factor. The result has verified the importance of the role-related factors on the efficiency of the group decision. This fact highlights the need of more researches on the role-related factors in the group decision in the GDSS development.

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A Method for Selection of Input-Output Factors in DEA (DEA에서 투입.산출 요소 선택 방법)

  • Lim, Sung-Mook
    • IE interfaces
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    • v.22 no.1
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    • pp.44-55
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    • 2009
  • We propose a method for selection of input-output factors in DEA. It is designed to select better combinations of input-output factors that are well suited for evaluating substantial performance of DMUs. Several selected DEA models with different input-output factors combinations are evaluated, and the relationship between the computed efficiency scores and a single performance criterion of DMUs is investigated using decision tree. Based on the results of decision tree analysis, a relatively better DEA model can be chosen, which is expected to well represent the true performance of DMUs. We illustrate the effectiveness of the proposed method by applying it to the efficiency evaluation of 101 listed companies in steel and metal industry.

An Investigation of Factors Affecting Management Efficiency in Korean General Hospitals Using DEA Model (DEA모형을 이용한 종합병원의 효율성 측정과 영향요인)

  • Ahn, In-Whan;Yang, Dong-Hyun
    • Korea Journal of Hospital Management
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    • v.10 no.1
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    • pp.71-92
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    • 2005
  • The purpose of this study is to analyze the efficiency in management of general hospitals and investigate the major factors on efficiency. Specifically, the management of each general hospital is evaluated by using Data Envelopment Analysis(DEA) technique which is a nonparametric statistical method for measurement of efficiency. Then, the influencing factors are investigated through analyses of Decision-Tree Model and Tobit Regression. The target hospitals were general hospitals in which bed sizes are between 200 and 500 among a total of 276 general hospitals. The main data of financial indicators were collected from 48 hospitals, and it was analyzed by using two statistical models. For Model I, three input and two output variables were used for efficiency evaluation. In particular, three input variables were the number of medical doctors, the number of paramedical personnel, and the bed size. And, two output variables were the numbers of inpatients and outpatients per year, adjusted by bed-size. The results of DEA analysis showed that only seven out of 48 hospitals(15%) turned out to be efficient. The decision-tree analysis also showed that there were six significant influencing factors for Model I. Six factors for Model I were Bed Occupancy Rate, Cost per Adjusted Inpatient, New Visit Ratio of Outpatients, Retired Ratio, Net Profit to Gross Revenues, Net Profit to Total Assets. In addition, the management efficiency of hospital is proved to increase as profit and patient-induced indicators increase and cost-related indicators decrease, by the Tobit regression model of independent variables derived from the decision-tree analysis. This study may be contributable to the development of analytic methodology regarding the efficiency of hospital management in that it suggests the synthetic measures by utilizing DEA model instead of suggesting simple ratio-analyzing results.

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A Study on the Importance Analysis of Reliability, Security, Economic Efficiency Factors that Companies Should Determine When Adopting Cloud Computing Services (클라우드 컴퓨팅 서비스 채택 시 기업이 판단해야 하는 신뢰성, 보안성, 경제성 요인의 중요도 분석)

  • Kang, Da-Yeon
    • Journal of Digital Convergence
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    • v.19 no.9
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    • pp.75-81
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    • 2021
  • The purpose of this research is to derive and evaluate priorities for critical factors that must be determined before an enterprise adopts a cloud computing service. AHP analysis techniques were used to reflect decisions made by experts as research methods. AHP is a decision-making technique that expresses complex decision-making problems hierarchically and derives the best alternatives through pairwise comparison between the items of the hierarchy. Compared to the existing statistical decision making techniques, the decision making process is systematic and simple, making it easy to understand. In addition, the procedure is also reasonable by providing an indicator to determine the consistency of the decision maker in the analysis process. The analysis results of this research showed that security was the first priority, reliability was the second priority, and economic efficiency was the third priority. Among the factors in the first-priority security items, the access control rights and the safety factors of external threats are the most important factors. Research results can be used as a guideline in future practice, and it is necessary to evaluate, compare and analyze the satisfaction of companies that have adopted cloud computing services in the future.

Development of the Performance Measurement Model of Electronic Medical Record System - Focused on Balanced Score Card - (균형성과표를 활용한 전자의무기록시스템의 성과측정 모형개발)

  • Lee, Kyung Hee;Kim, Young Hoon;Boo, Yoo Kyung
    • Korea Journal of Hospital Management
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    • v.21 no.4
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    • pp.1-12
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    • 2016
  • The purpose of this study are suggest to performance measurement model of Electronic Medical Record(EMR) and Key Performance Index(KPI). For data collection, 665 questionnaires were distributed to medical record administrators and insurance reviewers at 31 hospitals, and 580 questionnaires were collected(collection rate: 87.2%). Regarding methodology, Critical Success Factor(CSF) and index of the information system were derived based on previous studies, and these were set as performance measurement factors of EMR system. The performance measurement factors were constructed by perspective using BSC, and analysis on causal relationship between factors was conducted. A model of causal relationship was established, and performance measurement model of EMR system was proposed through model validation. Analysis on causal relationship between performance management factors revealed that utility cognition of the learning & growth perspective factor had causal relationship with job efficiency(${\beta}=0.20$) and decision support(${\beta}=0.66$) of the internal process perspective factors, and security had causal relationship with system satisfaction(${\beta}=0.31$) of the customer perspective factor. System quality had causal relationship with job efficiency(${\beta}=0.66$) and decision support(${\beta}=0.76$) of the internal process perspective factors, all of which were statistically significant(P<0.01). Job efficiency of the internal process perspective had causal relationship with system satisfaction(${\beta}=0.43$), and decision support had causal relationship with decision support satisfaction(${\beta}=0.91$) and job satisfaction (${\beta}=0.74$), all of which were statistically significant(P<0.01). System satisfaction of the customer perspective had causal relationship with job satisfaction(${\beta}=0.12$), job satisfaction had causal relationship with cost reduction(${\beta}=0.53$) of the financial perspective, and decision support satisfaction had causal relationship with productivity improvement(${\beta}=0.40$)of the financial perspective(P<0.01). Also, cost reduction of the financial perspective had causal relationship with productivity improvement(${\beta}=0.37$), all which were statistically significant(P<0.05). Suitability index verification of the performance measurement model whose causal relationship was found to be statistically significant revealed that $X^2/df=2.875$, RMR=0.036, GFI=0.831, AGFI=0.810, CFI=0.887, NFI=0.838, IFI=0.888, RMSEA=0.057, PNFI=0.781, and PCFI=0.827, all of which were in suitable levels. In conclusion, the performance measurement indices of EMR system include utility cognition, security, and system quality of the learning & growth perspective, decision support and job efficiency of the internal process perspective, system satisfaction, decision support satisfaction, and job satisfaction of the customer perspective, and productivity improvement and cost reduction of the financial perspective. In this study, it is expected that the performance measurement indices and model of EMR system which are suggested by the author, will be a measurement tool available for system performance measurement of EMR system in medical institutions.

Influential Factors for the IT Investment Decision Making Quality: An Empirical Study Focus on IT Governance

  • Ham, Ju-Yeon;Lee, Jung-Hoon;Woo, Hyeok-Jun
    • International Journal of Contents
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    • v.6 no.4
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    • pp.69-78
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    • 2010
  • In recent years, many leading corporations are actively adopting IT as competitive resources to improve productivity and processes efficiency with strategic alignments. In effect, IT investment also continues to increase. As a vast growth of IT investment, questions and criticism on recent IT investment results are also rapidly being raised. Especially, improper decision making and management on IT investment may cause negative impact on the company's reputation and finances, therefore companies need reasonable and wise investment decision making on new IT projects. This study applies the conceptual framework of IT governance to IT investment decision making cases to examine how IT investment governance influences the quality of IT investment decision making and how business-IT strategic alignment affects the quality of IT investment decision making. This paper contributes to identify the main factors for reasonable and effective IT investment decision making and expected to provide proper guidelines for IT investment decision making.

Decision making model for introducing Medical information system based on Block chain Technologies (블록체인 기반 의료정보시스템 도입을 위한 의사결정모델)

  • Zheng, Yajun;Kim, Keun Hyung
    • The Journal of Information Systems
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    • v.29 no.1
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    • pp.93-111
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    • 2020
  • Purpose The purpose of this paper is to observe the relative priorities of importances among the modified versions of Block chain system, being based on AHP decision support model which should be also proposed in this paper. Design/methodology/approach Four versions modified from the beginning of Block chain were divided into Public& Permissionless, Private&Permissionless, Public&Permissioned and Private&Permissioned types. Five criteria for evaluating the four versions whether the version were suitable for Medical information system were introduced from five factors of Technologies Accept Model, which were Security, Availability, Variety, Reliability and Economical efficiency. We designed Decision support model based on AHP which would select the best alternative version suitable for introducing the Block chain technology into the medical information systems. We established the objective of the AHP model into finding the best choice among the four modified versions. First low layer of the model contains the five factors which consisted of Security, Availability, Variety, Reliability and Economical efficiency. Second low layer of the model contains the four modified versions which consisted Public&Permissionless, Private&Permissionless, Public&Permissioned and Private& Permissioned types. The structural questionnaire based on the AHP decision support model was designed and used to survey experts of medical areas. The collected data by the question investigation was analyzed by AHP analysis technique. Findings The importance priority of Security was highest among five factors of Technologies Accept Mode in the first layer. The importance priority of Private&Permissioned type was highest among four modified versions of Block chain technologies in second low layer. The second importance priority was Private&Permissionless type. The strong point of Private&Permissioned type is to be able to protect personal information and have faster processing speeds. The advantage of Private& Permissionless type is to be also able to protect personal information as well as from forging and altering transaction data. We recognized that it should be necessary to develop new Block chain technologies that would enable to have faster processing speeds as well as from forging and altering transaction data.

Technical Efficiency, Scale Efficiency, Environmental Efficiency and the Analysis of the Decision Factors (기술효율, 환경효율, 규모효율과 그 결정요인 분석 -한국농가의 소득계층을 중심으로-)

  • Kang, Sang-Mok;Kim, Taesoo;Kim, Taegu;Lee, Dongmyong
    • Environmental and Resource Economics Review
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    • v.14 no.3
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    • pp.595-626
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    • 2005
  • The purpose of this paper is to estimate technical efficiency, scale efficiency, and environmental efficiency by income level of Korean farms, and analyze the factors to decide three efficiencies. Depending on the non-parametric methods, we estimate technical using inputs and outputs of total farms without assuming of goods or behavior of optimization. The average technical efficiency of total firms under constant return to scale and strong disposability is 0.437. The technical inefficiency was caused by 47.7% in pure technical inefficiency, 11.3% in scale failure, and 3.2% in environmental inefficiency. The number of firms under increasing return to scale occupied almost 70% and 27% of total firms respectively. Higher are income class, middle debt & long debt per asset, and N effluents per cultural land, higher technical efficiency. The increases of BOD discharges per cultural land and machines per cultural land deteriorate environmental efficiency.

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A Priority Analysis of Card Customer Churn Factors Using AHP : Focusing on Management Support, Card Recruitment, Customer Service Personnel's Perspective (AHP를 이용한 카드고객 이탈 요인의 우선순위 분석 : 경영지원·카드모집·고객서비스 집단을 중심으로)

  • Lee, Jungwoo;Song, Young-gue;Han, Chang Hee
    • Journal of Information Technology Services
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    • v.20 no.4
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    • pp.35-52
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    • 2021
  • Nowadays data-based decision making is emerging as the center of the business environment paradigm, but many companies do not have data-driven decision-making systems. It has also been studied that using an expert's intuition in decision making can be more efficient in terms of speed and cost, compared to analytical decision making. The goal of this study is to analyze customer churn factors using a group of experts within a financial company from the viewpoint of decision-making efficiency. We applied a debit card 'A', product of the National Credit Union Federation of Korea. The churn factors of all the financial expert groups were examined. Also. the difference in each group (management support, card recruitment, customer service group) was analyzed. We expect that this study will be helpful in the practical aspects of managers whose environments is lack data-oriented infrastructure and culture.

A Study on Effects of Customer Satisfaction and Transaction Characteristics on Customers Relationship-Orientation (관계지향성에 대한 고객만족과 거래성향의 영향에 관한 연구)

  • 권준희;오세조;박진용
    • Journal of Distribution Research
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    • v.5 no.2
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    • pp.69-90
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    • 2001
  • This study is to confirm how customers relationship-orientation toward the focal company has been constructed by what factors. The major factors are including the level of customer satisfaction and four components of transaction-characteristics like efficiency of decision making, inertia of decision making, information-seeking in store, and perceived risk. For testing of the hypotheses, customer survey has been conducted at four department stores and three discount stores in the Bundang Area. The sample size is 494. The result of the survey has indicated that customers relationship-orientation is influenced by customer satisfaction, efficiency of decision making, and inertia of decision making, but not by information-seeking in store and perceived risk. Further research has been needed for solving these conflicting results.

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