• Title/Summary/Keyword: DEA

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The Performance Evaluation on Service Organization using the Priority-Constrained DEA Model (우선순위제약 DEA모델을 이용한 서비스조직의 성과평가)

  • Seo, Sang-Beom;Park, Myung-Sub
    • Korean Management Science Review
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    • v.23 no.2
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    • pp.93-107
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    • 2006
  • This paper attempts to improve the typical DEA model that is often used as a performance evaluation method for service firms. The after-sales service system in a Korean electronic company is chosen as a sample case. The performance evaluation method currently practiced in the firm was reviewed and some critical issues of the current method were discussed. DEA model would be considered a solution for solving those Issues. However, typical DEA models has various drawbacks in determining the weights over evaluation criteria. Proposed is the priority-constrained DEA model that accommodates the strategic Importance of each evaluation criterion. The results of the proposed model are compared with those of typical DEA models. It is shown that the priority-constrained DEA model is superior to the others in terms of evaluation quality.

Integrated AHP and DEA method for technology evaluation and selection: application to clean technology (기술 평가 및 선정을 위한 AHP와 DEA 통합 활용 방법: 청정기술에의 적용)

  • Yu, Peng;Lee, Jang Hee
    • Knowledge Management Research
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    • v.13 no.3
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    • pp.55-77
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    • 2012
  • Selecting promising technology is becoming more and more difficult due to the increased number and complexity. In this study, we propose hybrid AHP/DEA-AR method and hybrid AHP/DEA-AR-G method to evaluate efficiency of technology alternatives based on ordinal rating data collected through survey to technology experts in a certain field and select efficient technology alternative as promising technology. The proposed method normalizes rating data and uses AHP to derive weights to improve the credibility of analysis, then in order to avoid basic DEA models' problems, use DEA-AR and DEA-AR-G to evaluate efficiency of technology alternatives. In this study, we applied the proposed methods to clean technology and compared with the basic DEA models. According to the result of the comparison, we can find that the both proposed methods are excellent in confirming most efficient technology, and hybrid AHP/DEA-AR method is much easier to use in the process of technology selection.

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Performance Evaluation of Private R&D Projects using BSC/DEA (BSC/DEA를 활용한 기업 연구개발 프로젝트 성과평가)

  • Jeon, IkJin;Lee, Hakyeon
    • Korean Management Science Review
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    • v.34 no.2
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    • pp.67-83
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    • 2017
  • This paper proposes a R&D project performance measurement model for private firms combining balanced scorecard (BSC) and data envelopment analysis (DEA). The efficiency of R&D projects is measured in terms of each of the three perspectives of BSC by using DEA : the internal process perspective (DEA-P), the customer perspective (DEA-C), and the financial perspective (DEA-F). The performance indicators of the three perspectives of BSC are considered as outputs of the corresponding DEA models. To provide strategic implications for R&D planning, we also propose the R&D project performance matrices composed of two different types of efficiency dimensions. The proposed model is expected to be fruitfully utilized for R&D performance measurement of private firms.

Prevalence of dog erythrocyte antigen (DEA) 1 among Jindo dogs (진돗개에서 개적혈구항원(dog erythrocyte antigen) 1 혈액형 조사)

  • Lee, Jeong-Chi
    • Korean Journal of Veterinary Service
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    • v.41 no.4
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    • pp.271-276
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    • 2018
  • This study was conducted to investigate the prevalence of dog erythrocyte antigen (DEA) 1 with DEA 1.1 and DEA 1.2 on 122 Jindo dogs (29 males, 93 females) from 2014 to 2015 using a monoclonal antibody card kit (blood typing card kit, Korea Animal Blood Bank Inc., South Korea). Among the tested dogs, 14.8% (18/122) were positive for the DEA 1.1 antigen and 85.2% (104/122) were positive for the DEA 1.2 antigen. The prevalence of positive types for the DEA 1.2 antigen was significantly higher than the DEA 1.1 antigen (P<0.01). The prevalence of positive types for the DEA 1.1 antigen was higher in white-haired Jindo dogs than yellow-haired dogs (P<0.05). However, there was no gender difference in the prevalence of the DEA 1.1 antigen (P=0.665). The incidence of sensitization after the first transfusion without blood group test was 12.6% and the incidence of acute hemolytic transfusion reaction after the second transfusion in the same immunized dogs was 1.6%. Therefore, the blood group test for the DEA 1 antigen should be performed for Jindo dogs to ensure safe and effective transfusion therapy and further studies remain to be conducted for other DEAs among Jindo dogs.

Efficiency Analysis of Port Considering Congestion (체선을 고려한 항만의 효율성 분석에 관한 연구)

  • Lee, Tae-Hwee
    • Journal of Korea Port Economic Association
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    • v.33 no.4
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    • pp.135-148
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    • 2017
  • This study fist raises the following research question. How does the port congestion affect port operational efficiency? To answer the question, this study adopts slacks based measure data envelopment analysis (SBM-DEA) model to analyze the efficiency of port considering the congestion. As a result of the DEA-CCR(Chanres, Cooper and Rhodes) model, both Busan(2011) and Ulsan(2011) are the most efficient decision making units(DMUs). As a result of the DEA-BCC(Banker, Chanrnes, and Cooper) model, Busan(2011), Ulsan(2011), Ulsan(2012), Busan(2012), and Yeosu Gwangyang(2012) are the most efficient DMUs. As a result of SBM-DEA model, Ulsan(2012), Busan(2011), Busan(2012), Incheon(2011), and Ulsan(2011) are the most efficient DMUs considering the port congestion. The result of DEA-CCR BCC model is not identical with the result of SBM-DEA model analysis. It means the port congestion does less affect the port operational efficiency. Should the number of the vessels with the port congestion minimize, Incheon and Yeosu Gwangyang port could save lots of the port congestion cost for a total of three years.

A Measurement Way of Operation Risk Evaluation of Korean Seaports Using Negative DEA (Negative DEA를 이용한 국내항만의 운영위험평가 측정방법)

  • Park, Ro-Kyung
    • Journal of Korea Port Economic Association
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    • v.25 no.2
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    • pp.57-72
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    • 2009
  • The purpose of this paper is to show the empirical measurement way of operation risk evaluation in domestic seaports for overcoming the limitations which the traditional DEA method has by using 13 Korean ports in 2003 for 4 inputs(birthing capacity, cargo handling capacity, number of coastal guard vessel, number o f coastal special guard vessel ) and 5 outputs(Export and Import Quantity, Number of Ship Calls, number of coastal accident, number of coastal crime, number of coastal pollution). Because traditional DEA method has produced the limited set of information, negative DEA mixed with tier, stratification and layering methods should be adopted. The goal of negative DEA is to set up DEA models that will place the poor operating ports on or close to the empirical frontier. The core empirical results of this paper are as follows. First, Donghae ports should benchmark the operation way of Yeasu, Busan, Woolsan ports in terms of the middle and longterm base. Second, 5 ports(ports of Taean, Yeasu, Tongyoung, Busan, Sokcho) which were revealed as the poor operating ports in Negative DEA analysis should benchmark Incheon, Woolsan, Pohan, and Donhae ports. The policy implication to the Korean seaports and planners is that Korean seaports should introduce the new methods like Negative DEA of this paper for predicting the poor operating in the ports.

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Empirical Analysis of DEA models Validity for R&D Project Performance Evaluation : Focusing on Rank Correlation with Normalization Index (R&D 프로젝트 성과평가를 위한 DEA모형의 타당성 실증분석 : 정규화지표와의 순위상관을 중심으로)

  • Park, Sung-Min
    • IE interfaces
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    • v.24 no.4
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    • pp.314-322
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    • 2011
  • This study analyzes a relationship between Data Envelopment Analysis(DEA) efficiency scores and a normalization index in order to examine the validity of DEA models. A normalization index concerned in this study is 'sales per R&D project fund' which is regarded as a crucial R&D project performance evaluation index in practice. For this correlation analysis, three distinct DEA models are selected such as DEA basic model, DEA/AR-I revised model(i.e. DEA basic model with Acceptance Region Type I constraints) and Super-Efficiency(SE) model. Especially, SE model is adopted where efficient R&D projects(i.e. Decision Making Units, DMU's) with DEA efficiency score of unity from DEA basic model can be further differentiated in ranks. Considering the non-normality and outliers, two rank correlation coefficients such as Spearman's ${\rho}_s$ and Kendall's ${\tau}_B$ are investigated in addition to Pearson's ${\gamma}$. With an up-to-date empirical massive dataset of n = 482 R&D projects associated with R&D Loan Program of Korea Information Communication Promotion Fund in the year of 2011, statistically significant (+) correlations are verified between the normalization index and every model's DEA efficiency scores with all three correlation coefficients. Especially, the congruence verified in this empirical analysis can be a useful reference for enhancing the practitioner's acceptability onto DEA efficiency scores as a real-world R&D project performance evaluation index.

Design of DEA/(AR-I, ARGM) Models and Sensitivity Analysis for Performance Evaluation on Governmental Funding Projects for IT Small and Medium-sized Enterprises (IT중소기업 정부자금 지원정책 성과 평가를 위한 DEA/(AR-I, ARGM) 모형 설계 및 민감도 분석)

  • Park, Sungmin;Kim, Heon;Baek, Donghyun
    • Journal of Korean Institute of Industrial Engineers
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    • v.34 no.2
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    • pp.190-204
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    • 2008
  • Recently, it has been strongly required to establish a systematic and sustainable performance investigation and evaluation framework on governmental funding projects for IT small and medium-sized enterprises. In this paper, Data Envelopment Analysis (DEA) models are adopted for performance evaluation on governmental funding projects for IT small and medium-sized enterprises. A new data structure is proposed for the DEA performance evaluation. Generally, in using DEA models, DEA multipliers restriction is critical to achieve the reliability of DEA optimal solutions. Based on the outputs and inputs considered in this study, Acceptance Region (AR) constraints are generated and incorporated into the DEA models so as to improve the reliability of DEA efficiency scores. Associated with AR Type I (AR-I), AR Global Model (ARGM) constraints, DEA/ (AR-I, ARGM) models are designed and then sensitivity analysis follows investigating the robustness of DEA efficiency scores relating to AR constraints adjustment. Finally, a performance evaluation is illustrated regarding governmental direct funding projects from Ministry of Information and Communication (MIC) in Korea where each project unit (i.e. Decision Making Unit (DMU)) is determined whether it is efficient or not. By using DEA/(AR-I, ARGM) models designed in this paper, robustly efficient DMUs are gradually identified according to the successive AR constraints adjustment. Among 25 DMUs, results show that 6 DMUs such as B, E, G, Q, S, Y are determined as robustly efficient against AR constraints intermediate adjustment.

Searching an Efficient frontier in the DEA Model based on the Reference Point Method (참조점 방법을 이용한 DEA모형의 프론티어 탐구)

  • 오동일
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.1 no.1
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    • pp.83-90
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    • 2000
  • DEA is a newly developed analyzing tool to measure efficiency evaluation of decision making units (DMU). It compares DMU by radial Projection on the efficient frontier. The purpose of this study is to show reference point approach used for searching solution in multiple objective linear Programming can be usefully used to determine flexible efficient frontier of each DMU In reference point approach, the minimization of ASF Produces an efficient points in frontier and enhances the usefulness of DEA by Providing flexibility in DEA and optimally allocating resources to DMU. Various DEA models can be supported by reference point method by changing the projection direction in order to choose the targets units, standards costs and management benching-marking.

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Effect of Porous Flow Field on PEMFC Performance with Dead Ended Anode System (Dead ended anode 시스템에서 다공성 유로가 연료전지 성능에 미치는 영향)

  • Kim, Junseob;Kim, Junbom
    • Applied Chemistry for Engineering
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    • v.33 no.6
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    • pp.646-652
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    • 2022
  • The dead-end anode (DEA) system is a method that closes the anode outlet and supplies fuel by pressure. The DEA method could improve fuel usage and power efficiency through system simplification. However, flooding occurs due to water and nitrogen back diffusion from the cathode to the anode during the DEA operation. Flooding is a cause of decreased fuel cell performance and electrode degradation. Therefore, tthe structure and components of polymer electrolyte membrane fuel cell (PEMFC) should be optimized to prevent anode flooding during DEA operation. In this study, the effect of a porous flow field with metal foam on fuel cell performance and fuel efficiency improvement was investigated in the DEA system. As a result, fuel cell performance and purge interval were improved by effective water management with a porous flow field at the cathode, and it was confirmed that cathode flow field structure affects water back-diffusion. On the other hand, the effect of the porous flow field at the anode on fuel cell performance was insignificant. Purge interval was affected by metal foam properties and shown stable performance with large cell size metal foam in the DEA system.