• Journal of the Korean Society for Precision Engineering
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• v.27 no.4
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• pp.63-71
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• 2010

Modular design is a very important design methodology that allows designers to develop a product family at low product development and production cost. This design methodology is also very powerful for products that require frequent design changes due to customer requirements. Most research on modular design is focused on the modularization based on functional decomposition, physical interface and manufacturing process of parts. In this paper, we propose a modularization method that takes size of human body parts into consideration for products which have physical interactions with the products such as office chairs and sport machines. Evaluation of modular design is based on dependence measurement between every pair of components in the design. In addition we proposed a module sizing method for the maximization of customer satisfaction in MC(Mass Customization) environment.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.39 no.2
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• pp.138-149
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• 2016

Quality function deployment (QFD) is a widely adopted customer-oriented product development methodology by translating customer requirements (CRs) into technical attributes (TAs), and subsequently into parts characteristics, process plans, and manufacturing operations. A main activity in QFD planning process is the determination of the target levels of TAs of a product so as to achieve a high level of customer satisfaction using the data or information included in the houses of quality (HoQ). Gathering the information or data for a HoQ may involve various inputs in the form of linguistic data which are inherently vague, or human perception, judgement and evaluation for the information and data. This research focuses on how to deal with this kind of impreciseness in QFD optimization. In this paper, it is assumed as more realistic situation that the values of TAs are taken as discrete, which means each TA has a few alternatives, as well as the customer satisfaction level acquired by each alternative of TAs and related cost are determined based on subjective or imprecise information and/or data. To handle these imprecise information and/or data, an approach using some basic definitions of fuzzy sets and the signed distance method for ranking fuzzy numbers is proposed. An example of a washing machine under two-segment market is provided for illustrating the proposed approach, and in this example, the difference between the optimal solution from the fuzzy model and that from the crisp model is compared as well as the advantage of using the fuzzy model is drawn.

• 한국산학경영학회:학술대회논문집
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• 2005.11a
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• pp.29-46
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• 2005

Recently, TPS is one of the hot issues which enterprises and manufacturing related people were greatly concerned. TPS is very representative of Japanese production system. And TPS have contributed to the advance of industrial engineering. This study highlights the limitation and unsolved problems of presented TPS, through understanding the basic principles and characteristics and application process of TPS. To be continuously developing and competitive system in the future, we suggest New JIT System to complement current TPS system. New JIT is a customer oriented system. For the customer satisfied quality management, renovate business process in production, development and sales area. It has hardware and software system. Hardware system is consists of TMS, TDS, TPS. Software system Is scientific SQC utilized TQM. For the advanced next generation manufacturing management system, we should develop New JIT system.

• Korean Business Review
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• v.19 no.1
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• pp.93-114
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• 2006

Recently, TPS is one of the hot issues which enterprises and manufacturing related people were greatly concerned. TPS is very representative of Japanese production system. And TPS have contributed to the advance of industrial engineering. This study highlights the limitation and unsolved problems of presented TPS, through understanding the basic principles and characteristics and application process of TPS. To be continuously developing and competitive system in the future, we suggest New JIT System to complement current TPS system. New JIT is a customer oriented system. For the customer satisfied quality management, renovate business process in production, development and sales area. It has hardware and software system. Hardware system is consists of TMS, TDS, TPS. Software system is scientific SQC utilized TQM. For the advanced next generation manufacturing management system, we should develop New JIT system.

• Journal of Korean Society for Quality Management
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• v.28 no.4
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• pp.204-222
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• 2000

Supply Chain Management is a process-oriented concept, integrated approach to procuring, producing, and delivering products and services to customers. Supply Chain Management covers the management of material, information, and funds flows. A strategic supply chain management produces for value maker and the ultimate customer. One aim of this paper is to determine the effect of contract parameters on the quality of the end product of the supplier-producer chain. The supply chain management is viewed as a single entity rather fragmented. This research constructed model the relationship of supply chain management to quality management. The questionnaire were tested with survey of supplier's employee and the result were analyzed using SEM(Structural Equation Model). As a result, Quality performance positively depends on the communication, coordination, and process management between the supplier and the producer.

• Journal of Korean Society for Quality Management
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• v.28 no.2
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• pp.147-160
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• 2000

An objective of the 100PPM Quality Renovation, which is settled as the Korea quality renovation activity as well as the form of customer-oriented management renovation climate, is strengthening an enterprise competitiveness by worldwide quality insurance. In long-term, the 21 century's quality problem would not be effective without synthetic approach from the view point of management strategy. Another method to obtain the quality ascendancy could be an strategic application of, manufacturing function. In this research, the progressive direction for an effective approach to the 100PPM Quality Renovation is examined through the interpretation of process capability index. Finally, the deployment direction of quality renovation activity is searched.

• Journal of the Korea Safety Management & Science
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• v.13 no.4
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• pp.125-137
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• 2011

Customers are generally requiring a variety of products, earlier due date, and lower price. A manufacturing process needs the efficient scheduling to meet those customer's requirements. This study proposes the novel algorithm named MJA(Minimum Job completion time and AGV time) that increases the performance of machines and AGV(Automated Guided Vehicles) in many kinds of job types. MJA optimizes the bottleneck of machines and efficiency of AGV with considering two types of dispatching at the same time. Suggested algorithm was compared with existing heuristic methods by several simulations, it performed better for reducing the time of tardiness.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.16 no.6
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• pp.75-81
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• 2016

My proposed Co-creation platform software analysis and design method in my paper, presents build technology of co-creation platform using Co-creation concepts refer to all process from products' idea level to products' design, manufacturing and marketing level. And this method can be possible to design and implement to be interlocked with company's cloud service and system through own SNS functions and OPEN API to build co-creation platform. Also owing to apply Wiki technology in the process of idea modification and completion level and provide cooperative work tools of story-board prototyping, it can be participate actively in the design process with customer and stakeholder together and realize functions to apply opinions. Therefore, Co-creation platform software analysis and design by objected-oriented analysis method is presented to show these design process effectively.

• Journal of Korean Society of Transportation
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• v.22 no.7 s.78
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• pp.107-117
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• 2004

The growing demand for customer-response, made-to-order manufacturing and satisfactory delivery are stimulating the importance of commercial fleet management problem. Moreover, the rapid transformation to the customer-oriented multi-frequency, relatively small fleet, such as home delivery and Perishable goods, requiring prompt delivery and advanced real-time operation of vehicle fleets. In this paper we consider the vehicle routing problem(VRP) to minimize delivery completion time which is equal to the time that last customer wait for the vehicle in fleet operation. The mathematical formulation is different from those for the classical VRP which is minimizing cost/distance/time by running vehicles in manager's point of view. The key aspect of this model is not considering the return time from the last customer to depot in every vehicle path. Thereby, the vehicle dispatcher can afford to dynamically respond to customer demand and vehicle availability. The customer's position concerned with minimizing waiting time that may be applied for the delivery of product required freshness or delivery time. Extensive experiments are carried out to compare the performance of minimizing delivery completion time by using the ILOG Solver which has the advantage of solving quickly an interim solution very near an optimal solution. The experimental results show that the suggested model can easily find near optimal solution in a reasonable computational time under the various combination of customers and vehicles.

• International Commerce and Information Review
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• v.16 no.5
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• pp.151-178
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• 2014

The objective of the present case study is to analysis how effectively Hilti, which is a former family firm owned and managed by a family in Liechtenstein as a tiny european country, a land sandwiched between Switzerland and Austria, has made a global market success. Liechtenstein has $160km^2$ land and about 36,000 residents. Despite its small size of country, however, Hilti Corporation doesn't view its location as a liability in its business strategy. Hilti is a global leading provider of professional power tools in building, mining, civil engineering etc. Also, Hilti is a firm with a clear vision to become the leading industry partner for construction professionals and building installations through customer focus, high quality equipment, and tools and systems specially designed for specific jobs. This study considered Hilti as a good case, which verifies that born-conditions, endogenous factors according to Michael Porters diamond model does not decisive role more for international competitiveness of firms. Lessons from Hilti are that in order to obtain and sustain the global competitiveness of small and medium-sized firms in Korean manufacturing sector under high production cost, they have to do actively innovative. Also they can give to customers newer and higher customer-values than competitors in abroad give. The case summarizes that the strategy of Hilti for the global market success is comprised of several factors: Technological and organizational innovation, and a clear customer-value oriented business strategy and its implementation. Innovation and its integration into marketing for the customers value creation is central to Hilti's Success. The present case study is expected to provide insights and implication for many firms in Korea that are seeking to secure global presence and market success.