• Title/Summary/Keyword: Customer Policy

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A Study on the Operation of Multi-Echelon Distribution System with Supply the Same Level. (동일수준 조달을 고려한 다단계 분배시스템 운영에 관한 연구)

  • 이내형
    • Journal of the Korea Society of Computer and Information
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    • v.6 no.4
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    • pp.163-167
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    • 2001
  • Many of these studies represent a large scale distribution network with a unified formulation by using defined symbols. This can be evaluated as a valuable progress toward accomplishing of a systematic approach the area of distribution network. Unfortunately. transportation problem and inventory policy applied in these studies have an assumption of using an unique supplier for calculating the transportation cost among each distribution echelon. This assumption can cause many problems such that transportation problem is assumed as linear problem, too many number of distribution center are allowed to operate and many more. In order to overcome above unrealistic problems, we developed an algorithm of responding to customers' demand under the refill allowance of same level supply as anew constructional method of inventory distribution network. When backorders are happened in regional distribution center, this algorithm allows transferring finished goods to customer directly from vicinal Regional distribution center instead of existing central distribution center for quick response.

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Critical Factors Affecting Consumer Buying Behaviour of Organic Vegetables in Vietnam

  • DOAN, Huy Quang
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.333-340
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    • 2021
  • In Vietnam, the desire to consume organic vegetables is increasing as people become increasingly concerned about foods that contain several chemicals and toxins that are hazardous to their health. However, numerous subjective and objective factors continue to influence customers' purchase intention and behavior, indicating that this market has not yet reached its full potential. The study analyzes the impacts of trust, price, and convenience on consumers' consumption behavior and frequency of using organic vegetables in Northern Vietnam. We surveyed 312 consumers in the region. After classifying the data, 178 participants have used or regularly used organic vegetables selected for further study. Next, the author applied SmartPLS software with version 3.3 to test the hypotheses and analyze the effects of the observations. The result shows that three main factors affect customers' organic vegetable consumption behavior, especially perceived convenience. This study contributes to the development of comprehensive policy mechanisms and regulations on product traceability. Furthermore, market management authorities must have a strategy in place to inspect the product quality of organic vegetable store chains regularly to build customer trust and support the growth of organic vegetable production and supply chains in Vietnam's northern region.

The Short-Term Effect of Low-Quality Sellers' Voluntary Information Disclosure (제품에 대한 부정적 정보 공개의 단기적 효과에 대한 연구)

  • Huh, Seung
    • Journal of Convergence for Information Technology
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    • v.11 no.1
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    • pp.80-90
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    • 2021
  • This study examines whether, when, and how sellers with low-quality products can instantly enhance profitability by fully disclosing quality information. Our analytic model has found that a low-quality seller can increase demand even in the short run by voluntarily sharing the information about its quality, if he can sufficiently reduce perceived risk of buyers. Moreover, a low-quality seller's information disclosure may increase both the market's and the competitor's demand, depending on the level of perceived risk. The finding of this study is expected to provide meaningful implications to managers and policy makers on solving market dilemmas under information asymmetry.

The Impact of Shariah Supervisory Board and Shariah Audit Committee on Corporate Social Responsibility Adoption at Islamic Banks in Bangladesh

  • ISLAM, K.M. Anwarul;SADEKIN, Mohammad Shamsus;RAHMAN, Md. Tahidur;CHOWDHURY, Md. Ariful Haque
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.3
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    • pp.479-485
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    • 2021
  • Although corporate social responsibility (CSR) is an extensively studied topic, its determinants in the field of Islamic banking are scarce. In Bangladesh, CSR plays a vital role in gaining customer loyalty and confidence. Therefore, this research aims to identify and analyze the influence of the Shariah Supervisory Board (SSB) and the Shariah Audit Committee (SAC) on CSR adoption in Islamic banks in Bangladesh. The study population is managers and second managers of 160 Islamic bank branches of different commercial banks in Dhaka, Bangladesh. The sampling technique used is convenience sampling where the first available primary data source was used for the research without additional requirements. The study developed a survey questionnaire from examining previous related studies in Islamic banking and CSR context. The final sample size in this research was n = 309, indicating the survey response rate was about 97%. The study used SPSS 23.0 software to interpret the statistical findings, and the findings revealed that support from the SSB and the presence of a strong and effective SAC has a strong correlation with CSR adoption and significantly influence CSR adoption in Islamic banks in Bangladesh. Finally, the study proposes several significant and crucial policy guidelines for Islamic bank branches to adopt CSR activities.

A Study on Education-Career-Qualification Link and Utilization Method Based on NCS (NCS기반 학력-경력-자격 연계 및 활용 방안 관한 연구)

  • Choi, Sung-Hee;Park, Jae-Hyeon;Yang, Kwang-Mo
    • Journal of the Korea Safety Management & Science
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    • v.22 no.4
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    • pp.35-43
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    • 2020
  • The National Competency Standards(NCS) has been developed a good curriculum to reflect the demand in the industry. NCS is defined as systemizing the knowledge, skill, and attitude required to perform a task in the industry. It is an effort to reduce the gap between educational requirements and occupational requirements. However, when NCS is applied, the task level is changed to the title of qualification according to the policy outcomes for the government project. And, the NCS has been emphasizing the purpose of license acquisition, rather than using the standard for tasks in the industry. It means that the misuse of NSC hinders utilizing it as the original purpose of standardizing a task. It requires the customer to study the required competency unit with a no-choice option. Moreover, it makes it hard for companies or industry autonomically run the NCS. Therefore, we define the operational range in terms of the education field, the qualification field, and the career field to diffuse and apply NCS, and suggest the effective utilization method.

Application of Analytic Hierarchy Process to the Selection Factors of OTT Service

  • Hyun, Ho-Suk;Lee, Hyung-Seok
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.10
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    • pp.245-254
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    • 2022
  • In this study, we derived selection factors for OTT services based on previous studies and presented an hierarchy process analysis model to calculate the weights for each evaluation. To evaluate the OTT selection factors, OTT customer data was used for the analysis. The results showed that of the first stage factors of economic feasibility, system excellence, convenience, diversity, playfulness, and responsiveness, diversity is the most important. When the weights for first stage and second stage factors were synthesized, entertainment was the most important factor. Lastly, this study analyzed whether there is a difference in the weight of the selection factor for the first stage of OTT service according to gender and age. This study shows which factors consumers prioritize when using OTT services.

A Study on Tourist Satisfaction of Rural Tourism Products in Southern Jiangsu Area of China

  • Shan YI;Xu YING
    • The Journal of Industrial Distribution & Business
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    • v.14 no.9
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    • pp.13-19
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    • 2023
  • Purpose: Rural tourism, as a green and sustainable new development method, has become a new economic growth point in China's rural revitalization. The current research on rural tourism has not formed a complete and mature theoretical system, especially the study of tourist satisfaction. This paper is based on the perspective of tourist satisfaction and takes rural tourism in southern Jiangsu, China as the research object. Starting from the current situation of rural tourism development in southern Jiangsu, it elaborates on the current situation of rural tourism development in southern Jiangsu. Research design, data and methodology: Through literature analysis, it is concluded that the factors that affect tourist satisfaction are divided into four major aspects: personal factors, perceived effect factors, destination experience factors, and social factors. Design a survey questionnaire from four aspects: diversity, safety, convenience, agreeableness, and draw conclusions through data analysis. Results: From the four dimensions of the survey, tourists pay more attention to the diversity, agreeableness, and convenience of rural tourism products. This requires increasing the development of tourism products and improving the richness and diversity of rural tourism products. Conclusions: Therefore, optimization measures such as continuously implementing local rural cultural construction, establishing brand effects, and increasing policy support have been proposed.

User-Information based Adaptive Service Management Algorithm (사용자 정보기반의 적응적인 서비스관리 알고리즘)

  • Park, Hea-Sook
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.8
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    • pp.81-88
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    • 2009
  • Many studies and policies are suggested for customer satisfaction to survive in multimedia content service markets. there are policies like a segregating the clients using the contents service and allocating the media server's resources distinctively by clusters using the cluster analysis method of CRM. The problem of this policy is fixed allocation of media server resources. It is inefficient for costly media server resource. To resolve the problem and enhance the utilization of media server resource, the ACRFA (Adaptive Client Request Filtering Algorithm) was suggested per cluster to allocate media server resources by flexible resource allocation method.

A Case Study on Metaverse Marketing of Jewelry Brand (주얼리 브랜드의 메타버스 마케팅 사례 연구)

  • Kang, Hye-Rim
    • Journal of Digital Convergence
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    • v.20 no.1
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    • pp.285-291
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    • 2022
  • The Purpose of this Study is to explore the new direction for Metaverse marketing and I analyze case of Metaverse marketing focusing on jewelry brand and changes of IT technology for Metaverse Roadmap 2.0. Based on the analyzed marketing strategy, jewelry brands compare and study Metaverse marketing cases to draw implications. As a result of the study, successful Metaverse marketing provides a personalized experience in the virtual space and is accompanied by analysis of the customer journey, and this can be confirmed in the case of global brand. As a future research direction, Through in-depth research on marketing ROI(Return On Investment), I contribute to enhancing the competitiveness of jewelry brand.

Corporate Financial Fraud and Countermeasures in the Internet Era (인터넷 시대 기업의 재무부정과 대책)

  • Huang, Weidong;Jin, Shanyue
    • Journal of Digital Convergence
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    • v.20 no.3
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    • pp.35-40
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    • 2022
  • With the advent of the internet age and the outbreak of COVID-19, many companies have embraced online trade. However, due to the way the cyber economy works, the number of companies engaged in financial fraud by falsifying their transaction amounts and customer numbers has been gradually increasing. The purpose of this study is to analyze financial fraud of companies in the Internet era and to present solutions. Therefore, this study analyzed the financial fraud behavior of Luckin Coffee in China as an example and studied the causes and countermeasures of financial fraud. As a result, it was found that the cause of financial fraud lies in the opacity of cash flows from online transactions. The recommendations proposed by this study is to improve internal control systems in companies, develop risk management system, and establish comprehensive external supervision system