• Title/Summary/Keyword: Customer Policy

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A Study on the Reform Direction for Fisheries Administration Organization (수산행정조직의 개혁방안에 관한 연구)

    • Journal of Korean Port Research
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    • v.13 no.2
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    • pp.233-244
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    • 1999
  • The world views the sea newly for the supplementation of the limited land resources and extension of the national territory especially the sea is changing from the period of the free availability to that of the sea control y the coastal nations in step with the announcement of the marine laws in November 16.1994. Therefore Korea is changing strang fisheries nation the fact is that korea cannot effectively cope with changing fisheries situation and various fisheries difficulties because the fisheries policy system is dispersed to each parts of the government. Therefore I tried to present a theoretical basis by studying in the fisheries administration organization. The vision of Ministry of Maritime Affairs and Fisheries is as follow: a coastal fishery must be able to reproduction change of fishery structure must be able to raising fishery consumption of fishery must be able to improvement live of fishing village must be able to betterment overseas fishing grounds must have to security. The results of this study is as follow: fisheries administration organization must be reform of organization for changing under the all situation fisheries administration organization must be reform of entrepreneurial organization fisheries administration organization must be reform of customer driven organization fisheries administration organization must be reform of competitive organization.

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A Framework for Design and Evaluation of Robot Industry Business Model based on Cloud Services in an Aging Society (고령화 사회에서 클라우드 서비스 기반 로봇산업 비즈니스 모델의 설계 및 평가를 위한 프레임워크)

  • Jeon, Hangoo;Seo, Kwang-Kyu
    • Journal of Digital Convergence
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    • v.11 no.1
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    • pp.441-446
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    • 2013
  • It is expected to change for convergence robotic services according to emergence new communication technologies and cloud computing, etc. Robot industry is evaluated the biggest filed that is possibility to convergence of new IT technology. This paper presents a design framework for robot industry business model on cloud services through the cloud computing and environment of robot industry, features and provide valuable of cloud-based robot service, analysis of customer needs and value chain in the market in an aging society. In addition, we describe the evolution path of the proposed business model in terms of technology development and market. This study is expected to help that cloud and robot services companies when establishing new service model development and marketing strategy.

value of the property on the impact of the Perceived value of accommodation on tourism satisfaction (숙박시설의 지각된 가치가 관광만족도에 관한 연구)

  • Jeon, In-Oh;Kang, Myoung-Seok
    • Journal of Digital Convergence
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    • v.11 no.10
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    • pp.79-94
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    • 2013
  • Perceived value of the property and determine the satisfaction and accommodation factors impact factor in customer satisfaction, and perceived value of factors for the tourists and the the satisfaction degree of freezing gareul analysis in the following results are derived. First, the economics of accommodation, convenience to the tourists, but the perceived value and accessibility and facilities that do not affect the show better, second, the perceived value, affordability, amenities, increase tourists' satisfaction showed.

Study of Satisfaction in Implemented Approval Management System Based on Smart phone (스마트 폰 기반의 결재관리시스템 구현에 따른 만족도에 대한 연구)

  • Koo, MinJeong;Yoon, KyungBae;Ko, ChangBae
    • Journal of Digital Convergence
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    • v.11 no.9
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    • pp.357-363
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    • 2013
  • This study aims to establish and apply a mobile office app for approving the achievements of tasks assigned to each person to investigate resulting satisfaction. This is done first by implementing the app for approval in a company with smart phones to enable tasks to be carried out any time and anywhere while the mobile office environment changes the method of carrying out tasks. More efficient work environment is expected if the system implemented in this study is improved in cooperation with customer's requirements. Matters for improving work efficiency added to the approval management system through this app will contribute to efficiently and continuously improving the mobile office environment to enhance productivity and efficiency of a company.

A Study on change for Marine Administration of telecommunications (정보통신에 의한 해양행정의 변화에 관한 연구)

  • 박민수
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 1999.11a
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    • pp.37-42
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    • 1999
  • This paper was studied on change for Marine Administration of telecommunications. Analysis method was studied of Policy Delphi. The three kinds of telecommunications network influence on Marine administration is National Information Infrastructure Network, Integrated Services Digital Network and Local Area Network. The five kinds of telecommunications service influence on Marine administration is Telecommuting Service, Electronic Approval Service, Teleconference Service, Electronic Data Interchange Service, and Internet Service. The results of this as follow: First, all Marine agency must be innovation. Second, Marine Administration must be use Telecommunications. Marine Administration must be for customer.

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Strategies for Container Terminal Development and Operation for the Hub Port in Northeast Asia (동북아 중심항만 구축을 위한 컨테이너 터미널의 개발 및 운영전략)

  • 이철영;최재수;박진수;채양범;신창훈
    • Journal of Korean Port Research
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    • v.12 no.2
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    • pp.161-176
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    • 1998
  • This paper aims to suggest the strategies for Korea port, especially Busan to develope into a viable transhipment center and/or Hub port as the articulation points between mainline and feeder nets. To tackle this goal, the authors clarify the requirements for Korea port which will be critical in determining its position as Hub trough the careful analysis on competitiveness, environmental impact, port policy and capacity, transhipment traffic and inherent ability to generate traffic. The results are summerized as follows. (1) Coping with increasing container volumes, new investment is sustainedly necessary to increase the capacity and inherent ability of container port and create economies of scale. Moreover, increasing port capacity will increase the potential for the Korea port's inclusion into mainline rather than feeder networks. (2) Considering an increasing awareness of need for customer-oriented operations and service quality rather than simply a reliance on infrastructure-led efficiency, privatization of one sort or another and corporation of port have been key strategies in achieving greater efficiency in Korea containerport.

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Optimal Switching Frequency in Limited-Cycle with Multiple Periods

  • Sun, Jing;Yamamoto, Hisashi;Matsui, Masayuki;Kong, Xianda
    • Industrial Engineering and Management Systems
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    • v.11 no.1
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    • pp.48-53
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    • 2012
  • Due to the customer needs of reducing cost and delivery date shorting, prompt change in the production plan became more important. In the multi period system (For instance, production line.) where target processing time exists, production, idle and delay risks occur repeatedly for multiple periods. In such situations, delay of one process may influence the delivery date of an entire process. In this paper, we discuss the minimum expected cost of the case mentioned above, where the risk depends on the previous situation and occurs repeatedly for multiple periods. This paper considers the optimal switching frequency to minimize the total expected cost of the production process. In this paper, first, the optimal switching frequency model is proposed. Next, the mathematic formulation of the total expectation is presented. Finally, the policy of optimal switching frequency is investigated by numerical experiments.

A Study on Port Alliance between Incheon Port and Major Ports in Northern China

  • Chung, Tae-Won
    • Journal of Navigation and Port Research
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    • v.32 no.4
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    • pp.287-294
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    • 2008
  • Recently, amount of cargoes from main ports in Northeast Asia have rapidly increased and as well surplus port development in same region corresponded with the boom in external trade that resulted from successful export-oriented economics strategy by China, Japan and South Korea. To cope with this business circumstances, a certain form of port alliance is desperately needed to provide a suitable service to customer and establish their countervailing power against the shipping alliance. Nevertheless, Incheon seaport has not made a definite port alliance system with main ports in Northern China yet. Thus, the purpose of this study is to identify the key success factors to form a port alliance through examining previous studies. We have benchmarked previous studies which are related to main ports in global region and the questionnaire on customers of ports. By studying this, we are able to suggest a few strategies for forming successful port alliance to enhance Incheon port's capabilities in the long term plan. As a policy proposal, this study suggests Incheon port and main ports in Northern China should construct a logistics infrastructure through mutual investment and provide an incentive system when the ocean carrier makes port call to both ports.

Multi-Phase Logistics Network Design of Industrail Estate Area (산업단지내 효율적 운송을 위한 다단계 물류네트워크 설계)

  • Kim, Woong-Sub;Shin, Jae Young
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2012.10a
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    • pp.84-85
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    • 2012
  • Continuous oil price rising and the regulation of carbon emmission makes companies to have higher competitiveness. because of this trend, companies are trying to establish and manage efficient logistics system to improve customer service and reduce cost, so more competitive logistics complex is needed. To construct this kind of logistics complex, proper policy and logistics system for transportation is necessary. Especially, efficient operation through establishing system of logistics at the complex is very important for low cost and environmental friendly point of view. So this paper presents logistics network operation model for efficient transportation, especially approaches the problem with Multi-Phase.

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Study on Vitalization Awareness of Traditional Markets - Focus on Participation in Management Activation Education of Traditional Market Traders - (전통시장 활성화 인식도에 관한 연구 - 전통시장 상인의 경영활성화 교육 참여 여부를 중심으로 -)

  • Kim, Yong-Sook;Hong, Wan-Soo
    • Journal of the Korean Society of Food Culture
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    • v.34 no.5
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    • pp.534-542
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    • 2019
  • This study aimed to provide insight into methods for activating management of traditional markets by understanding differences in merchant perception according to whether or not the merchant has participated in management activation education. Analysis of merchants' levels of perception of market activation found that educated merchants had a higher perception of pre-post modernization satisfaction, promotion of traditional market revitalization projects, and post-support changes in sales. In a co-marketing context, educated merchants showed significant differences in onnuri gift certificates, bargain sales, festivals and events, and advertisement promotions. With regards to perception of management performances, educated merchants showed statistically significant higher responses for items such as satisfaction with the current vendor, increased sales, and increased customer awareness. The results in this study may be incorporated into the policy-making processes of the government or local governments in order to revitalize traditional markets, and merchant education for activation of management is deemed to be continuously necessary.