• Title/Summary/Keyword: Customer Knowledge

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Development of an Automatic Pump Design System Using AutoCAD (AutoCAD 프로그램을 이용한 자동 펌프설계 시스템 개발)

  • 김일수;정영재;이창우;박주석
    • Transactions of the Korean Society of Machine Tool Engineers
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    • v.11 no.1
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    • pp.91-96
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    • 2002
  • Recently industry has moved towards automated operations with the goal of achieving better product quality greater productivity and reliability The pump design in characterized by extensive utilization of the related database which contains performance data. The inputs to the system are through interactive dialogue sessions and the basic input consist of flow rate, head, of fluid efficiency and the customer special requirements. These basic inputs along with the numerous rules in the knowledge bases and the mathematical modeling enable the effective design of the pump industry This paper represents the development of an automatic pump design system that was composed of a main program the data input module the drawing module the drawing edit module and was programed by the AutoLISP language under the Auto CAD program The developed system ultimately generates the design for a pump through the AutoCAD language.

A Study on the CAD System of Progressive Die for Electron Gun Element (브라운관 전자총 전극 부품의 프로그래시브 금형 자동설계 시스템에 관한 연구)

  • 박상봉
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 1997.04a
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    • pp.703-707
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    • 1997
  • DUe to the requirement of high precision and the complexity during the tool design for electron gun elements, it sometimes causes human-errors. Also, in the case of beginners, they have more trial and error than skilled engineers. To remove these problems and increase the productivity in the practice field, it need the deveiopment of CAD system for electron gun element tools. Through this study, a CAD system of electron gun element tools which is used by used by knowledge base system including expert's technology in the practics, has been developed. To developed this system, it has used C-language under HP-UNIX system and CIS customer language of the EXCESS CAD/CAM system. An application of this system will provide effective aids to the designer in this field.

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공간적 의사결정을 위한 공간 데이터 웨어하우스 설계 및 활용

  • 박지만;황철수
    • Proceedings of the Korean Association of Geographic Inforamtion Studies Conference
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    • 2003.11a
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    • pp.9-14
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    • 2003
  • The major reason that spatial data warehousing has attracted a great deal of attention in business GIS in recent years is due to the wide availability of huge amounts of spatial data and the imminent need for turning such data into useful geographic information. Therefore, this research has been focused on designing and implementing the pilot tested system for spatial decision making. The purpose of the system is to predict targeted marketing area by discriminating the customers by using both transaction quantity and the number of customer using credit card in department store. Focused on the analysis methodology, the case study is aiming to use GIS and clustering for knowledge discovery. The system is a key section of the research of multi-dimensional and spatio-temporal analysis in the internet environment.

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A Study on the Successful Factors in the Application of RIMS Project for the Safe Operation of Rolling Stocks in the Public Transportation (공공교통 전동차 안전운행을 위한 RIMS 프로젝트 적용의 성공요인 연구)

  • Lee, Kang-Won;Bhang, Youn-Keun;Son, Young-Jin
    • Journal of the Korean Society for Railway
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    • v.9 no.5 s.36
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    • pp.555-560
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    • 2006
  • This study finds out and suggests success factors for the application of RIMS project through the case study of Seoul Metro and literature survey. The successful application of RIMS needs expert knowledge and concept of BOM, standardization of maintenance planning, check lists of heavy maintenance inspection, organization structure of rolling stock maintenance offices, material management system of warehousing and the process of parts repairing between offices, connection of material ordering system, problem solving of circular spare parts administration among inspection, maintenance, and material organizational units, systemic serial number management of parts with RFID, daily closing diary connected with work process chart, and sufficient period of RIMS's test run. RIMS contributes to real time management of rolling stock maintenance, transparency of management, reliability of train operation, customer satisfaction, and management innovation.

An Internet Shopping Mall Evaluation Model based on Malcolm Baldrige Model (말콤 볼드리지 기반한 인터넷 쇼핑몰 평가모형)

  • Kim, Hee-Ohl;Baek, Dong-Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.3
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    • pp.102-113
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    • 2010
  • In this research, we proposed a quality evaluation standard model which is suitable for the internet shopping mall based on the Malcolm Baldrige National Quality Award model. A 7-Point Likert Scale was used based on the seven categories within the 2008 Malcolm Baldrige Criteria : Leadership, Strategic Planning, Customer and Market Focus, Measurement Analysis and Knowledge Management, Workforce Focus, Process Management, and Result. Furthermore, we analysed the validity and causal relationship among the factors within the model. The goal of this research is to find a rational standard to evaluate internet shopping malls nationwide and help the structuring and the operation of these malls. The results may be used not only as a tool to evaluate internet shopping mall sites but also as a guideline to improve the quality of a internet shopping mall site that is under development.

Intelligent Agent for Customizable Shopping Mall using Fuzzy Theory (퍼지 이론을 이용한 맞춤형 쇼핑몰을 위한 지능형 에이전트)

  • 이승환;민병기;최동운
    • Journal of Internet Computing and Services
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    • v.2 no.1
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    • pp.63-75
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    • 2001
  • With the popularization of internet, its application fields are spreading out every industry parts, especially there are great change in marketing areas by the internet. One of them is shopping mall. Assembly PC of old method being sale shopping mall is not consider in compatibility of each devices, because of using the assembling method of it. In this paper, in order to their has not specific knowledge on computer and consider of a compatibility to each devices, our implemented shopping mall that on the provided convenience by using the on-line customer, M implemented intelligent agent can advise compatibility of each devices using Fuzzy value.

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A Study on Trend Analysis in Hospitality - related Study (외식.조리 관련 연구의 동향 분석)

  • 나태균;이선호;박인수
    • Culinary science and hospitality research
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    • v.10 no.3
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    • pp.155-170
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    • 2004
  • In a study, the selection of a relevant methodology cannot be determined without an effort First of all, the philosophical view or understanding of the nature of a study area will be agreed, based on which a series of judgment will be performed on a process identifying a foundation or a validity of a knowledge. The findings are as follows. First, it analyzed the trend of food serviceㆍculinary art-related studies by subject and examined its awareness. The most studies are related to trend analysisㆍfood service, 104 papers, following by financial and strategic fulfillment, 76 papers. Service quality and customer-related studies are 38, individual and organization-related studies are 31 papers, education training 18 papers, while legal review are only 2 papers. Second, for trend analysis and awareness on study methodology, research study is at the first, 39%, following by literature study, 38.7%. Most studies are performed research and literature studies together.

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Review of the coronary artery disease in terms of insurance medicine (관상동맥질환의 보험의학적 이해)

  • Lee, Sinhyung
    • The Journal of the Korean life insurance medical association
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    • v.32 no.2
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    • pp.33-38
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    • 2013
  • Coronary artery diseases are very important agenda in the insurance medicine. Insurance medicine is defined as using medical knowledge for insurance administration such as underwriting, claims, and customer satisfaction. This review article contains review of coronary artery disease in terms of insurance medicine. Estimation of extra-risks for acute myocardial infarction are MR of 349% and EDR of 41‰. In medical underwriting, individual life applicants can be assessed by Framingham's CHD risk assessment model. In claims, medical claims review is a useful method of consulting for claims staffs. Several diagnostic criteria of acute myocardial infarction are introduced in time. The universal definition of myocardial infarction by ESC/ACCF/WHF was demonstrated the most valuable predictor of 10-year mortality. Contents for State-Of-The-Art of the coronary artery disease are current antithrombotics. There are many novel anti-thrombotic agents such as ticagrelol, dabigatran, rivaroxaban, and pegnivacogin.

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A Study on Process-driven Standardization in Manufacturing Industries (제조업종의 표준 업무프로세스 개발 연구)

  • 김훈태;정한일;한정우;양은찬;임춘성
    • Proceedings of the CALSEC Conference
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    • 2001.08a
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    • pp.277-288
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    • 2001
  • Nowadays, for the competitive power of an enterprise, there are many attempts to implement information system that could support business innovation by business process re-engineering. However, there is no effort to standardize the core business processes of enterprise based on standards of data, documents. These facts make it difficult to introduce and implement enterprise information system designed by business processes of the higher level. Therefore, standardization of business process by analyzing the functionality and relationships among them are important and necessary. The results of our research are summarized as process-driven standardization (standardization of core business processes) and development of a repository. In process-driven standardization, we proposed the reference model by analyzing the business processes of the leading enterprises for core business processes. The reference model focuses on core business processes, such as sales management, procurement management, production management, logistics management, and customer support in manufacturing industry. We developed a knowledge-based system as a repository for a integrated management system of business process. And this repository was built up web-based system for the purpose of both reference and management.

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An Expert System of Grid Die Auto Design for Electron Gun (전자총 전극 금형 자동설계 전문가 시스템)

  • 박상봉
    • Journal of the Korean Society for Precision Engineering
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    • v.15 no.10
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    • pp.27-33
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    • 1998
  • Due to the requirement of high precision and complexity during the die design for electron gun elements, it sometimes causes human-errors. In addition, in the case of beginners, they have more trial and error than skilled engineers. To remove these problems and increase the productivity in the practice field, it needs the development of CAD system for electron gun element progressive die. Through this study, a CAD system of electron gun element progressive die, which is used, by knowledge base system including expert's technology in the practice, has been developed. To develop this system, it has used C-language under HP-UNIX system and CIS customer language of the EXCESS CAD/CAM system. An application of this system will provide effective aids to the designer in this field.

  • PDF