• Title/Summary/Keyword: Customer Flexibility

Search Result 127, Processing Time 0.027 seconds

The Design of an Intelligent Assembly Robot System for Lens Modules of Phone Camera.

  • Song, Jun-Yeob;Lee, Chang-Woo;Kim, Yeong-Gyoo
    • 제어로봇시스템학회:학술대회논문집
    • /
    • 2005.06a
    • /
    • pp.649-652
    • /
    • 2005
  • The camera cellular phone has a large portion of cellular phone market in recent year. The variety of a customer demand makes a fast model change and the spatial resolution is changed from VGA to multi-mega pixel. The 1.3 mega pixel (MP) camera cellular phone was first released into the Korean market in October 2003. The major cellular phone companies released a 2MP camera cellular phone that supports zoom function and a 2MP camera cellular phone is settled down with the Korea cellular phone market. It makes a keen competition in price and demands automation for phone camera module. There is an increasing requirement for the automatic assembly to correspond to a fast model change. The hard automation techniques that rely on dedicated manufacturing system are too inflexible to meet this requirement. Therefore in this study, this system is designed with the flexibility concept in order to cope with phone camera module change. The system has a same platform that has X-Y-Z motion or X-Z motion with ${\mu}m$order accuracy. It has a special gripper according to the type of a component to be put together. If the camera model changes, the gripper may be updated to fit for the camera module. The controller of this system acquires the data sets that have the information about the assembly part by the tray. This information is obtained ahead of an inspection step. The controller excludes an inferior part to be assembled by using this information to diminish the inferior goods. The assembly jig used in this system has a function of self adjustment that reduces the tact time and also diminish the inferior goods. Finally, the intelligent assembly system for phone camera module will be designed to get a flexibility to meet model change and a high productivity with a high reliability.

  • PDF

Quality Strategy in the Age of the 4th Industrial Revolution by Technological Evolution (기술 발전에 따른 4차 산업혁명 시대의 품질 전략)

  • Chong, Hye Ran;Hong, Sung Hoon;Lee, Min Koo;Kwon, Hyuck Moo
    • Journal of Korean Society for Quality Management
    • /
    • v.46 no.3
    • /
    • pp.483-496
    • /
    • 2018
  • Purpose: This paper proposes a quality strategy based on the evolution of technology in the age of the 4th Industrial Revolution. Methods: We examine the theory of past quality activities and the changes in quality paradigm, and analyze key words for the technologies and key issues of the 4th Industrial Revolution. Based on existing quality management, we find a quality strategy that should be pursued during the 4th Industrial Revolution. Results: Quality has been recognized as an essential component of corporate competitiveness. The paradigm of quality has also changed with the pass of time and industry development. From this viewpoint, the following eight quality strategies are proposed for the development of the technology of the 4th Industrial Revolution period, such as Market-to-customer fusion quality, symbiotic quality, big data quality, technical accuracy and zero-defect quality, facility predictability quality, software quality, process flexibility quality, and information protection stability and security quality. Conclusion: Quality for customer satisfaction is still important nowadays. However, in the 4th Industrial Revolution era, where various business models and methods of manufacturing are expected, the big data utilization, software quality, and the reliability and security of information protection to support it are important.

Usefulness of Drones in the Urban Delivery System: Solving the Vehicle and Drone Routing Problem with Time Window (배송 네트워크에서 드론의 유용성 검증: 차량과 드론을 혼용한 배송 네트워크의 경로계획)

  • Chung, Yerim;Park, Taejoon;Min, Yunhong
    • Journal of the Korean Operations Research and Management Science Society
    • /
    • v.41 no.3
    • /
    • pp.75-96
    • /
    • 2016
  • This paper investigates the usefulness of drones in an urban delivery system. We define the vehicle and drone routing problem with time window (VDRPTW) and present a model that can describe a dual mode delivery system consisting of drones and vehicles in the metropolitan area. Drones are relatively free from traffic congestion but have limited flight range and capacity. Vehicles are not free from traffic congestion, and the complexity of urban road network reduces the efficiency of vehicles. Using drones and vehicles together can reduce inefficiency of the urban delivery system because of their complementary cooperation. In this paper, we assume that drones operate in a point-to-point manner between the depot and customers, and that customers in the need of fast delivery are willing to pay additional charges. For the experiment datasets, we use instances of Solomon (1987), which are well known in the Vehicle Routing Problem society. Moreover, to mirror the urban logistics demand trend, customers who want fast delivery are added to the Solomon's instances. We propose a hybrid evolutionary algorithm for solving VDRPTW. The experiment results provide different useful insights according to the geographical distributions of customers. In the instances where customers are randomly located and in instances where some customers are randomly located while others form some clusters, the dual mode delivery system displays lower total cost and higher customer satisfaction. In instances with clustered customers, the dual mode delivery system exhibits narrow competition for the total cost with the delivery system that uses only vehicles. In this case, using drones and vehicles together can reduce the level of dissatisfaction of customers who take their cargo over the time-window. From the view point of strategic flexibility, the dual mode delivery system appears to be more interesting. In meeting the objective of maximizing customer satisfaction, the use of drones and vehicles incurs less cost and requires fewer resources.

A Study on the Activities and Logistics Performance of SCM in Fashion Industry - Focused on the Supply Chain of Apparel Companies - (패션 산업의 SCM 활동수준과 물류성과에 관한 연구 - 어패럴업체의 공급 사슬을 중심으로-)

  • 홍인숙;김문숙
    • The Research Journal of the Costume Culture
    • /
    • v.12 no.4
    • /
    • pp.547-565
    • /
    • 2004
  • The purpose of this study was to evaluate the level of SCM activities and the logistics performance by SCM of the three company types in fashion industry· fabric suppliers, apparel manufacturers, and retailers. The level of SCM activities was estimated through the examination of seven factors: commitment and leadership of a top management, flexibility of management, understanding of demand characteristics, integrated management organization, information system, cooperative partnership and communication and exchange of opinion. The logistics performance was measured by improvement in customer service(on time delivery ratio of products, returning rate, treat ratio for A/S, order fill rate, substitute providing capability for being out of stock) and delivery cost reduction. Through questionnaire survey, a total of 214 data for 108 companies of three company types were collected: 46 for 40 fabric suppliers, 123 for 64 apparel manufacturers and 45 for 4 retailers. The analysis of SCM activity levels showed that fabric suppliers had higher degrees in the factor of understanding of demand characteristics, and apparel manufacturers had higher degrees in the factor of information systems. For retailers, the factor of communication and exchange of opinion represented higher degrees. The study on relationship between the SCM activity levels and logistics performance showed that the SCM activity factor of understanding of demand characteristics greatly improved a substitute providing capability for being out of stock in fabric suppliers, and information system improved a substitute providing capability for being out of stock, on time delivery ratio of products and order fill rate in apparel manufacturers. In retailers, the SCM activity factor of understanding of demand characteristics decreased returning rate highly and improved on time delivery ratio of products. The study results showed that SCM activities in fashion industry brought more improvement in customer service levels rather than in delivery cost reduction.

  • PDF

A Comparative Study on European Container Terminal Operation System

  • Han, Chul-Hwan;Kim, Yong-Wong
    • Journal of Navigation and Port Research
    • /
    • v.27 no.3
    • /
    • pp.297-306
    • /
    • 2003
  • As the competition in the liner shipping industry is becoming fiercer, the shipping company is trying to find the way to keep the best competitive position by reducing the cost level as low as possible and offering the best quality of service to their customer. In order to achieve this goal, the selection of port and terminal that have the best quality of service and cost effective structure is essential for the shipping line, where they can only have a chance to save the money. In this context, the paper compares three European container terminals in order to understand the factors that have to be considered in the decision making process for the selection of terminal. And its advantages and disadvantages of each type of container terminal operation system were analyzed from the liner shipping company's point of view in terms of cost, time, flexibility, stability, hinterland connection, geographical position and terminal productivity. It is obvious that the cost factors are very important for liner shipping company to select their terminal. However, there might be even more important factors than the cost factors, such as quality of port and terminal service, mutual trust, and possibility of future development.

Implementation of FTTH System based on G-PON Technology (G-PON 기술 기반 FTTH 시스템 구현)

  • Park, Chun-Kwan;Song, Han-Young;Jeon, Byung-Chun
    • The Journal of the Institute of Internet, Broadcasting and Communication
    • /
    • v.8 no.6
    • /
    • pp.77-88
    • /
    • 2008
  • This paper addresses the implementation of FTTH system based on G-PON technology. This system supports the duplication function that can switchover both TDM and data routes within 10msec. This system consists of OLT and ONU/ONT. G-PON OLT supports the maximum 32 2.5Gbps interfaces, and then has the flexibility and the scalability for supplying digital communication and broadcasting convergence service in the near future. OLT system consists switch module, subscriber module, processor module, and G-PON link module, and has the operating system based on Linux. ONU is installed in customer premise to supply TPS (Triple Play Service). Also ONT has the dedicated interface for IP-TV to improve the transmission characteristics of IP-TV signal.

  • PDF

New Constructions of Hierarchical Attribute-Based Encryption for Fine-Grained Access Control in Cloud Computing

  • Zhang, Leyou;Hu, Yupu
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.7 no.5
    • /
    • pp.1343-1356
    • /
    • 2013
  • Cloud computing has emerged as perhaps the hottest development in information technology at present. This new computing technology requires that the users ensure that their infrastructure is safety and that their data and applications are protected. In addition, the customer must ensure that the provider has taken the proper security measures to protect their information. In order to achieve fine-grained and flexible access control for cloud computing, a new construction of hierarchical attribute-based encryption(HABE) with Ciphertext-Policy is proposed in this paper. The proposed scheme inherits flexibility and delegation of hierarchical identity-based cryptography, and achieves scalability due to the hierarchical structure. The new scheme has constant size ciphertexts since it consists of two group elements. In addition, the security of the new construction is achieved in the standard model which avoids the potential defects in the existing works. Under the decision bilinear Diffie-Hellman exponent assumption, the proposed scheme is provable security against Chosen-plaintext Attack(CPA). Furthermore, we also show the proposed scheme can be transferred to a CCA(Chosen-ciphertext Attack) secure scheme.

An Importance-Performance Analysis(IPA) on the Leadership Competency of Rural Community Leaders (지역사회리더 리더십역량의 중요-성취도 분석)

  • Park, Eun-Shin;Lee, Chae-Shik;Park, Duk-Byeong;Ko, Jeong-Sook
    • Journal of Korean Society of Rural Planning
    • /
    • v.12 no.1 s.30
    • /
    • pp.59-66
    • /
    • 2006
  • The purposes of this study were to identify leadership competences of rural leaders and to analyze leadership competency of leaders. The study carried out by questionnaire and focus group interview on expert panels. To analyze leadership competency, the data was collected from 273 rural leaders by stratified random sampling. SPSSWIN/ver10 program was used for analyzing data with t-test and IPA method. The study suggests twenty low types of leadership competences which were information, vision, decision making, motivation communication, education residents, managing residents, loaming, flexibility, problem solving, presentation program management, customer orientation service knowledge, making relationship, creative idea, business understanding, brand development, conflict resolution negotiation, assessment, business management, coaching and feed back. Whereas leaders with middle school educational career required developing program management, maintaining achievement and benchmarking, leaders with high school were morel likely to develope self-learning, to benchmark their knowhow and brand development competency. Whereas leader with less low years experiences as leader have been considered as developing coaching/feedback brand development and program development, leaders with more five years as leader should consider developing benchmarking, resident education, and brand development. The study suggests that the extension agents on public should develop leadership program according to the competency differences of leaders.

Development of Competency and Behavioral Indicator of an Administrator in Long-term Care Facility (노인요양시설 관리자의 역량 및 행동지표 개발)

  • Kim, Ji-Soo
    • Journal of Korean Academy of Nursing Administration
    • /
    • v.14 no.4
    • /
    • pp.477-487
    • /
    • 2008
  • Purpose: The purpose of this study is to develop the competencies of the administrator and the behavioral indicators, and with those as the foundation it is to measure the importance and the performance. Method: On the basis of literature review, the researcher made a preliminary competency and the behavioral indicator for the administrator. Developed competency and behavioral indicator went through the content validity using CVI. Finally, 20 different competencies and 87 behavioral indicators of the administrators in long-term care facility helped measuring the importance of the present administrator's competency and the performance. Results: The competencies are Achievement Orientation, Initiative, Information Seeking, Interpersonal Understanding, Customer Service Orientation, Marketing, Influence, Organizational Awareness, Relationship Building, Staff Development, Assertiveness, Teamwork and Cooperation, Leadership, Analytical Thinking, Conceptual Thinking, Managerial Expertise, Self Control, Self Confidence, Flexibility and Organizational Commitment. For the contents, 87 behavioral indicators are included. The importance and the performance were confirmed by Importance Performance Analysis. The importance of each behavioral indicator in each field and the performance were confirmed with the mean and the standard deviation. Conclusion: The competencies and behavioral indicators of an administrator which were developed by this study are considered that they can be used as the effective guides in the practical field and can also be used as basic materials for developing educational program.

  • PDF

A Moderating Effect of CEO Support on the Relationship between SCM Practice and SCM Performance (공급사슬관리 실행과 성과간의 관계와 최고경영자의 조절역할에 관한 연구)

  • Youn, Sun-Hee;Kim, Hyoung-Wook;Choi, Ho-Suk
    • Journal of Korean Society for Quality Management
    • /
    • v.34 no.2
    • /
    • pp.107-121
    • /
    • 2006
  • In spite of the increase of the necessity and the interest regarding the SCM in practical business, it is difficult to judge the whole situation of the SCM because the research remain fragmentary as compared with the huge and complicated concept of the SCM. So this study defines dimension of SCM practice and measurements of SCM performance. Through an extensive literature review, the study Identifies seven dimension of SCM practice(partnership, usage of IT tools, information sharing and information quality), five measurements of SCM performance(supply chain flexibility, supply chain integration, customer responsiveness, supplier performance, and partner relationship). Five hypotheses were formulated for the relationship between SCM practice and SCM performance. The important relationships to be tested include ; (1) the direct impact of usage of IT tools on the partnership (2) the direct impact of partnership on the information sharing and information quality (3) the direct impact of SCM practice on the performance of SCM, (4) A moderating effect of top management support on the relationship between SCM practice and SCM performance.