• 보건행정학회지
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• 제26권2호
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• pp.115-124
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• 2016

Background: This study aims at making a survey on health care service providers' cultural competence and making an appraisal of Chinese medical tourists on service quality, health care service providers' cultural competence, perceived value, and satisfaction. Methods: The data was collected from August until November, 2014 and 150 health care service providers and 65 Chinese medical tourists from 12 medical institutions in Daegu were enrolled in analysis. Results: The results showed that health care service provider's knowledge on Chinese culture was very low with 33.5% of correct answer. Health care service providers were found to get 3.82 point on a 5 point-scale in cultural perception, 3.53 points in cultural sensitivity, and 2.85 points in cultural skills. Chinese medical tourists were analyzed to give 4.08 points on a 5-point scale to satisfaction on health care service, followed by 4.01 points to health care service quality, 4.00 points to perceived value of health care service, and last 3.85 points to a health care service providers' cultural skills. However, there was a difference in points in cultural skills between health care service providers and Chinese medical tourists. Chinese medical tourists' satisfaction with health care service in Daegu was found to be comparatively high, but in relation to satisfaction with communication, it was found to be relatively low. Conclusion: Through this research, health care service providers' knowledge level of Chinese culture and cultural skills were low while they seemed to take a half-hearted attitude towards educational experience for building up cultural competence and foreign patient service response.

• 대한간호학회지
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• 제45권5호
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• pp.684-693
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• 2015

Purpose: This methodological study was conducted to develop and test a cultural competence scale for nursing students. Methods: Based on the five constructs of cultural competency identified in the conceptual analysis of Suh, 76 items for the tool were derived initially. These items were reduced to 58 items after content validity tests (two times) by 6 multicultural experts. Data collected from 526 nursing students were utilized to test the validity and reliability of the preliminary tool. Item analysis, factor analysis, Pearson correlation coefficients, and Cronbach's alpha were used for the analysis. Results: Twenty-seven items were selected for the final scale, and categorized into 5 factors explaining 62.1% of the total variance. Cronbach's alpha was .91 and the reliability of the subscales ranged from .76 to .91. Criterion validity between the developed tool and empathy (r=.26, p <.001) was significant. Conclusion: The results show that this scale can provide scientific and empirical data when evaluating the effectiveness of school curriculums or multicultural empowerment programs regarding cultural competence of nursing students.

• 웰빙융합연구
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• 제1권1호
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• pp.14-20
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• 2018

This study focuses on the understanding of social workers' needs for cultural competence and understanding its meaning. And furthermore, this study describes Korean cultural competence and how it is viewed in Korean reality where social workers are. Therefore, this study suggests this research idea based on previous researches data and discussed issues. Particularly considering the unique nature of Korean social welfare site involving multicultural, the role of advocacy is considered essential to Korea. Also, it is necessary and unavoidable part of the perspective of a social justice. Currently, with increasing international marriage, Korean society is rapidly moving toward a multicultural society. This means that we need to promote the ongoing multicultural understanding education to improve and enhance multicultural education system. But, the real effect of the multicultural understanding education in reality of the situation represent just other culture introduction, thus, most of the ongoing multicultural understanding education systems are insufficient to improve the multicultural competence. Korea still has a long way to go before becoming a full-fledged multicultural society. A multicultural society can bring diversity and rich life. Therefore, social workers with deep Korean multicultural competence should be increased in Korean changing multicultural society.

• 한국콘텐츠학회논문지
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• 제19권10호
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• pp.190-197
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• 2019

목적: 본 연구의 목적은 간호대학생의 다문화 인식, 문화적 역량, 그리고 다문화 수용성의 정도와 상관관계를 알아보고, 다문화 수용성에 영향을 미치는 요인을 파악하기 위해 실시되었다. 방법: 본 연구는 SPSS 25.0 프로그램을 통해 분석하였다. 다문화 인식, 문화적 역량, 다문화 수용성의 상관관계는 Pearson's correlation coefficients로, 다문화 수용성에 영향요인인 다중회귀분석(Multiple Regression)을 사용하여 분석하였다. 결과: 간호대학생들의 다문화 수용성은 다문화 인식과 문화적 역량에 유의한 양의 상관관계(r=.645, p<.001; r=.556, p<.001)가 있었고, 회귀분석 결과 간호대학생의 다문화 수용성에 영향을 미치는 요인은 다문화 인식(${\beta}=0.479$, p<.001)과 문화적 역량(${\beta}=0.299$, p<.001)임을 확인하였다 결론: 본 연구결과를 토대로 간호대학생들은 다문화 사회에서 다문화 수용성을 높이기 위한 방안으로 문화적 역량을 키워야 함을 시사한다. 또한 다문화교육 프로그램의 개발 및 시행, 그 내용을 구성하는데 있어 다문화 인식의 고취와 문화적 역량을 높이는 콘텐츠를 개발하고 정책적인 뒷받침이 있어야 할 것이다.

• 간호행정학회지
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• 제18권1호
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• pp.76-86
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• 2012

Purpose: As Korea has been rapidly transformed to be a multicultural society, it becomes essential for nurses to develop cultural competency. The purpose of this descriptive study was to assess the cultural competency level of general hospital nurses and to examine its contributing factors adopting ecological model. Method: A convenience sample of 327 nurses from six general hospitals in Seoul metropolitan area was recruited between November 14 to 28, 2011. Cultural competency was measured using the Korean version of the Caffrey Cultural Competence in Healthcare Scale (CCCHS) and Cultural Competence Assessment(CCA). Hierarchical multiple regression analysis was performed to assess the influence of intrapersonal, cultural-experience, and organizational factors on cultural competency. Results: Mean cultural competency in this study was 2.57(${\pm}0.43$). Cultural competency was associated with job position (p=.044) at the intrapersonal level. At the cultural experience level, foreign language classes experience (p=.005), fluency in a foreign language (p=.000), experience of working with foreign health care professionals (p=.000) were associated cultural competency. At the organizational level, training program (p=.000), job description (p=.002), health education materials (p=.016), insufficient job control (p=.000), and interpersonal conflicts (p=.011) showed significant difference. Foreign language class experience, foreign language fluency, experience of working with foreign health care professionals, and job control were the most consistent predictors of cultural competence and explained 20.4% of the total variance in the proposed ecological model. Conclusions: The findings suggest that to enhance cultural competency in general hospital nurses, cultural experience and organizational factors need to be more fully considered than intrapersonal factors.

• International Journal of Advanced Culture Technology
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• 제9권4호
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• pp.248-253
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• 2021

The aim of this study is to understand how English textbooks in Korea reflect English education policies for improving the English language learners' cultural ability. In order to achieve the purpose of this study, the method of analyzing English textbooks was used because English textbooks are an important tool that most specifically reflects the English policy of a country. This study analyzed a total of 15 English textbooks currently used in South Korea. We analyzed nouns/pronouns related to culture presented in the reading section included in each unit, and compared cultural diversity and cultural identity included in English textbooks in Korea. As a result, it was found that South Korea has tried to cultivate Korean learners' cultural competence through English education and introduced their cultural pride to Western culture to realize the goal of strengthening global capabilities.

• 대한수학교육학회지:수학교육학연구
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• 제12권2호
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• pp.163-180
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• 2002

The purpose of this paper is to reconsider the meaning of mathematical literacy based on the investigation of the nature of mathematical knowledge communicated in university level mathematics classes. The analysis of classroom discourse has revealed three different kinds of mathematical knowledge circulated in mathematics class, which include 'factual mathematics', 'mathematical fantasy', and 'mathematical savior faire.' The fact that a mathematics teacher delivers diverse categories of mathematics knowledge suggests that the mathematical literacy is not confined to the development of technical competence. More specifically, the kinds of mathematical knowledge identified above tell that mathematical literacy developed through learning mathematics reflects the cultural norms and values of doing mathematics. This means that mathematical literacy is not merely involve with technical competence but rather with cultural competence. In this regard, this paper highlights the meaning of mathematical literacy as a cultural identity, which has been underestimated in the theory and practice of mathematics education dominated by technocracy of the twentieth century In particular, the notion of mathematical savior faire implies that teaching and teaming mathematics ultimately deals with a system of cultural meaning. Hence, through learning mathematics, a learner gets transformed as a whole person according to the cultural norms and values. In this regard, it is concluded that mathematical literacy can be considered as a necessary condition to become a competent member of mathematics community sharing cultural norms of doing mathematics as well as a repertoire of mathematical skills.

• 디지털융복합연구
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• 제12권2호
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• pp.519-530
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• 2014

본 연구는 다문화적 실천현장의 확대에 따른 다문화화를 배경으로 결혼이주여성 대상 다문화 상담자들의 문화적 역량과 관련된 그들의 경험을 탐색하는데 그 목적이 있다. 본 연구는 상담자들의 문화적 역량과 관련된 그들의 경험을 그들의 관점에서 심도 있게 탐색하고자, 상담자 10명을 대상으로 심층면접을 실시하였고 현상학적 연구방법을 활용하여 자료를 분석하였다. 연구 결과, 문화적 역량 관련 경험은 6개의 주제와 3개의 범주로 분류되었다. 6가지 주제는 언어와 문화의 차이로 인한 어려움, 자신과 자신의 능력에 대한 회의, 나를 돌아봄, 타문화와 문화 집단에 대해 배우려는 노력, 달라진 모습들, 여전한 불안감으로 나타났다. 이러한 주제들은 3개의 범주로 분류되었는데, 어려움, 변화를 위한 노력, 변화와 한계가 도출되었다. 이러한 연구 결과를 바탕으로 결혼이주여성 대상 다문화 상담자들의 문화적 역량을 증진시키기 위한 사회복지적 방안이 논의되었다.

• 한국융합학회논문지
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• 제12권9호
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• pp.239-250
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• 2021

본 연구는 국내·외에서 발표된 간호사와 간호대학생의 문화적 역량 구성요소에 대한 양적 연구를 체계적으로 고찰하여 문화적 역량에 대한 이론적 이해를 돕기 위해 시도되었다. 문헌검색은 2020년 6월부터 8월까지 약 3개월 동안 수행하였으며, 2010년 1월 1일 부터 2019년 12월 31일까지 발표된 학술지 논문 및 학위 논문을 대상으로 검색하였다. 문헌추출은 PRISMA 가이드 라인에 따라 진행하였으며 총 1,175편의 논문 중 67편이 체계적 문헌고찰 논문으로 선정되었다. 연구 결과 가장 많이 차지하는 구성요소로는 문화적 인식이었으며 문화적 지식, 문화적 기술, 문화적 민감성, 문화적 만남, 문화적 태도, 문화적 행위, 문화적 갈망 그리고 문화적 수용성, 문화적 경험, 문화적 안위, 문화적 윤리, 문화적 신념, 문화적 실천, 동기부여와 호기심, 문화적 감정과 공감 등이었다. 따라서 간호사와 간호대학생의 문화적 역량을 향상시키기 위하여 다양한 구성요소를 바탕으로 하여, 각 사회에서 필수적인 합의와 다각적인 접근 방법이 모색되어야 할 필요가 있다.

• 재활복지
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• 제20권1호
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• pp.151-170
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• 2016

본 연구는 장애인직업재활시설의 조직적 특성을 고려한 조직역량 요인이 경영성과에 미치는 영향을 분석하여 장애인직업재활시설의 경영성과를 극대화 시킬 수 있는 방안을 제시하고자 하였다. 이를 위해 장애인직업재활시설과 유사한 성격을 가진 사회적 기업의 자원기반관점과 기업역량논의를 바탕으로 조직역량 요인을 추출하였으며 기업경영성과를 평가하는 데 있어서 가장 적합한 모델로 평가되는 Malcolm Baldrige(1987) 모델을 토대로 연구모형을 제시한 후 조사를 진행하였다. 본 연구의 분석결과는 다음과 같다. 첫째, 장애인직업재활시설 조직역량은 영리적 성과와 비영리적 성과에 유의미하게 영향을 미치는 것으로 나타났다. 즉, 영리적 성과는 마케팅 역량, 행정적 역량, 재무적 역량 순으로, 비영리적 성과는 조직문화적 역량, 재무적 역량, 시설장 역량, 인적자원적 역량 순으로 영향을 받는 것으로 나타났다. 둘째, 장애인직업재활시설의 조직역량은 영리적 성과와 비영리적 성과를 포함한 포괄적인 경영성과에 영향을 미치며 마케팅 역량, 조직문화적 역량, 재무적 역량, 인적자원적 역량 순으로 경영성과에 영향을 미치는 것으로 나타났다.