• Title/Summary/Keyword: Cross-Border E-Commerce

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Dispute Resolution by e-ADR for e- Trade in the Northeast Asia (동북아 e-Trade 활성화를 위한 e-ADR에 의한 분쟁해결에 관한 연구)

  • 최석범;박종석;정재우
    • Journal of Arbitration Studies
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    • v.12 no.2
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    • pp.185-220
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    • 2003
  • Korean Government is increasingly focusing on the Northeast Asia Business and Logistics Hub strategy to create a competitive advantage. A key element of this strategy is creating or leveraging distribution and logistics hubs that act as centres for distribution in Northeast Asia. A Northeast Asian e-Hub Policy is required for business hub and logistics hub in the Northeastern Asia. An e-Hub is an integrated, sophisticated set of e-Biz, information and e-trade facilities and services that provides access to a marketplace and exchangee the e-trade data. To study the e-Hub policy, Pan Asian e-Commerce Alliance, Korea-Japan e-Trade Hub project, and ASEM e-Trade project are considered. E-trade via cyberspace may need new methods of dispute resolution to reduce transaction costs for small value-related disputes and to erect structures that work well across national boundaries. Voluntary Mediation Councils and cyber tribunals should be encouraged by governmental sectors to continue developing private sector mechanisms to resolve e-trade disputes. Government-sponsored online cross-border dispute resolution systems may be also be useful to complement these private sector approaches. E-trade in Northeast Asia results in disputes owing to the incompleteness of e-trade law in the countries. These disputes contain disputes regarding e-trade model, central title registry, authentication body. To resolve these disputes in the Northeast Asia, a variety of electronic alternative dispute resolution bodies must be organized under cooperation of Korea, Japan, China. This study deals with the e-ADR construction in the Northeast Asia to resolve the disputes in the e-trade and to activate the e-trade in the Northeast Asia.

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How to solve import restriction problems in cross-border e-commerce (해외 전자상거래 수입 규제에 대한 문제점 및 개선안제시)

  • Lee, In-Yong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2015.04a
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    • pp.989-992
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    • 2015
  • 해외 글로벌 쇼핑 사이트들을 통한 직접 구매를 일컫는 해외직구 금액이 2013년 5881억원 발생하며, 대한민국 전체 경제의 0.2%를 차지하게 되었다. 구입지역도 미국 뿐만 아니라 중국, 독일로 점차 확대되고 있다. 해외직구의 시장은 향후에도 지속적으로 증가 될 것으로 예측되는데, 이처럼 해외직구가 발전하게 된 성장 배경에는 내수시장보다 저렴한 가격, 해외 온라인 쇼핑 사이트들의 진화, 전문 배송업체의 등장, 커뮤니티 정보 공유 활성화 등으로 인하여 해외직구에 대한 폭발적인 반응으로 연결된 것으로 보인다. 하지만 최근에 정치권의 움직임은 해외직구를 규제하여 통제하려는 움직임이 크다. 제 물품을 확인하지 않고 목록 신고만으로 수입통관이 허용되어 허위 신고 가능성이 높아졌다는 것과 이에 따른 관세 탈루 및 마약을 비롯한 수입금지 물품의 국내 반입 위험성 또한 증가한다고 정부는 말하고 있다. 이것은 매우 잘못된 해석으로 판단된다. 소비자들의 소득 발생으로 인한 소비 할 수 있는 절대치는 감소하고 있는데도 불구하고, 국내 대기업들의 상품 판매 하락이 합리적인 가격으로 판매하고 있는 해외 사이트들로 피해자가 된듯한 표현을 하여, 해외 제품을 구매하려는 소비자를 규제한다는 것은 어불성설에 해당된다. 소비자들은 항상 합리적인 선택을 추구하려고 하기 때문에 여러 가지 요소들을 고려한다. 이러한 소비자들의 심리를 파악하여 국내 소비자들이 불만을 가지고 있는 내수시장의 가격 부분에 대한 심리적 회유책을 적용하여 가격 경쟁력에 대한 인식을 새롭게 고려 할 수 있도록 하는 개선안을 제시해 본다.

A Study on Chinese Consumers' Acceptance Intention of Mobile Payment Service: A Theory of Consumption Values Perspective (중국 소비자의 모바일 결제서비스 수용의도 연구: 소비가치 이론의 적용)

  • Yong-Keun Lee;Yuwei Xu;Hye-Young Joo
    • Korea Trade Review
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    • v.45 no.2
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    • pp.157-176
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    • 2020
  • Mobile payment services are evolving into a variety of integrated platforms that greatly affect the lives of consumers. In addition, the importance of mobile payment services is being used as a means of payment in cross-border e-commerce. Accordingly, although a number of related studies have been conducted, most of the studies are based on the technology acceptance model. This study analyzes consumer acceptance intention of mobile payment services by applying consumption value theory. Four dimensions were derived from the theory of consumption value: functional value, emotional value, social value and situational value. With this, we identified the impact on consumer acceptance of mobile payment services. The analysis was performed using a structural equation model. Researchers collected 300 copies of the questionnaire from Chinese consumers and used it for analysis. Empirical analysis shows that functional value, emotional value, social value and situational value are all increasing consumers' willingness to accept mobile payment services. In addition, only social values were showing differences in their influence on the acceptance of mobile payment services with age. This study contributes to the development of the relevant field in that few studies describe mobile payment services by applying consumption value theory.

A Cross-Country Comparative Study on the Effect of Online Review Search on Purchase Satisfaction of Existing Buyers (온라인 후기 탐색이 기존 구매자의 구매 만족도에 미치는 영향의 국가 간 비교연구)

  • Qin, PengFei;Kwon, Sundong
    • Journal of Information Technology Applications and Management
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    • v.27 no.6
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    • pp.53-73
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    • 2020
  • Many prior studies have been conducted that positive reviews increase the intention to purchase. However, there are very few papers that have studied the impact of review search on purchase satisfaction. It is meaningful to study the impact of review search on purchase satisfaction as it can lead the business successfully by inducing repurchase. There is also no study of how review search have different effects on purchase satisfaction among countries. Given the growing number of cross-border e-commerce, we believe that the need for research is high because identifying these differences between countries can have a very important impact on a company's successful overseas expansion. Therefore, in this study, the impact of positive and negative review search on purchase satisfaction and the national impact were set up as a research model. In order to verify this research model, the survey was distributed to those who experienced online purchase in Korea and China, and a total of 234 copies were collected, including 125 copies in Korea, 109 copies in China, and the research model was verified using Smart-PLS structural equation analysis tools. First, positive review search has been shown to positively affect purchase satisfaction. Second, it has been shown that negative review search also has a positive effect on purchase satisfaction. Third, the impact of positive and negative review search on purchase satisfaction was different between Korea and China. While Korea is more aggressive in review search than China due to its high tendency to avoid uncertainty, China is less likely to avoid uncertainty than Korea and is more likely to rely on brand familiarity. Therefore, according to the uncertainty avoidance moderation effect the impact of positive and negative review search on purchase satisfaction was higher in Korea than in China. In this study, Shopping mall managers need to take strategic measures to maximize shopping mall performance by recognizing positive aspects of negative review search on purchase satisfaction. Companies and managers in Korea and China can establish strategies to promote product sales when companies enter the global market.

A Study on Transborder Data Flow of Personal Information: Policy Suggestion based on EU's Approach (국경간 개인정보 이전 규제에 대한 개선방안 연구: EU사례를 중심으로)

  • Lee, Sang-Hyuk;Kim, In-Seok
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.26 no.4
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    • pp.1013-1023
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    • 2016
  • Transborder data flow(TBDF) of personal information in Korea has been limited by current Privacy law which request data subject to give consent. As the IT industry is growing at an incredible rate, there is a need to review the existing law to cope with growing industrial demand and increasing numbers of international data transfer. The transfer of personal data overseas not only allow businesses providing IT services including finance, internet, e-commerce to thrive, but also impact every aspect of our lives which are increasingly depended on these technology. Transmitting personal data across borders raises serious questions of privacy protection and restriction of business operation. In ordrer to promote interoperability of personal data in international environment, a considerable amount of research and debate needs to be taken before implementing a sound policy. This paper presents a need for a sound TBDF policy in Korea by examine the main policy challenges associated with TBDF. Finally, the paper identify policy suggestions based on European Union's approach as they have successfully implemented TBDF policy that balanced data privacy and economic agenda.

A Study on the International Discussion of Digital Trade Norms (디지털 무역규범의 국제적 논의에 관한 연구)

  • Hwang, Ji-Hyeon;Kim, Yong-Il
    • Journal of Convergence for Information Technology
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    • v.11 no.10
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    • pp.93-100
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    • 2021
  • With the spread of digital trade, the share of digital trade under the global trade environment is increasing. However, since there is no international digital trade standard, the discussion to establish a new trade rule has important significance. Countries around the world are implementing digital trade policies in consideration of their own interests, but different regulatory policies are causing trade conflicts. In order to provide safeguards against personal information infringement due to the free movement of data across borders, major countries around the world have taken measures to localize data, and the EU has enacted GDPR. And the United States regards the imposition of the digital tax as a trade barrier, and some countries oppose the implementation of the digital tax for fear of negative impact on their countries. However, discussions on the global digital tax, centered on the OECD and the G20 are making progress. As it is highly likely that a digital tax agreement will be drawn up within this year, countermeasures must also be prepared. Therefore, this study presents implications for the future direction of Korea's trade policy by examining recent trends in digital trade norms and analyzing major issues in digital trade.