• Title/Summary/Keyword: Criteria of Quality Management

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Future Direction of Water Quality Standards in Korea (우리나라 물환경 기준의 개선방향)

  • Lee, Jae-Kwan;Cho, Soon;Chung, Il-Rok;Hwang, Soon-Jin
    • Journal of Korean Society on Water Environment
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    • v.22 no.5
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    • pp.737-747
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    • 2006
  • Ministry of Environment (MOE) of Korea has been implementing the water quality management policy to focus on the control of organic matters (BOD and COD) for 28 years since 1978 when the water quality standards had been established. However, the government and the public have begun to recognize the necessity of creating the best water environment for people and aquatic life, and also formulating the various measures of water pollution, Consequently, MOE of Korea is establishing the basic plan of water environment management, with the vision of "Clean Water, Eco River 2015." The major targets of water environment management plan are to maintain ecosystem health and to protect water quality from various hazardous substances in water bodies. In order to achieve the major targets, it is essential to amend the water quality standards, which bring about the systematic management of various pollutants and healthy ecosystem. Introduction of the new techniques of water environment assessment is also prerequisite to maintain sustainable water environment. These can be accomplished under the consideration of following suggestions in environmental quality standards. First, several criteria should be complemented in water quality standards; they include the improvement of the current water quality classification system, the strengthening and supplement of relevant parameters considering human health in the standards, the introduction of biotic indices, and management standards on eutrophication. Secondly, it should be considered to introduce the biological water quality standards using biotic indices and the management standards for sediments. Lastly, it needs to introduce or develop an ecological status classification which could be used in the assessment of the water environment as a whole.

A Study on the Effect of Management Innovation Models on Management Quality by Company Size : Focused on the Criteria of MBNQA & Korean Quality Award (기업 Size에 따른 경영혁신모델도입이 경영품질에 미치는 효과에 관한 연구 : 말콤볼드리지(MBNQA) 및 한국의 품질경영상 기준으로)

  • Hong, Seung-Pyo;Chung, Kyu-Suk;Park, Sang-Moon
    • Journal of Korean Society for Quality Management
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    • v.33 no.4
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    • pp.1-11
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    • 2005
  • This paper investigates the effect of introducing MBNQA Model, a representative execution system of TQM with strong management innovation capability, and its Korean version, Korean Quality Award Model, to the Korean companies and analyzes the effect to find out whether the application has improved companies' management quality. The empirical result of this study not only provides the company planning to adopt those management innovation models to enhance their management quality with practical guidelines but also suggest a direction to the first class company.

Causal Relationship among Business Criteria in Korean National Quality Award (한국 국가품질상(KNQA) 평가모형의 인과관계 연구 : 기업체 평가기준을 중심으로)

  • Moon, Jae-Young;Lee, Sang-Chul;Suh, Jae-Hee;Suh, Yung-Ho
    • Journal of Korean Society for Quality Management
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    • v.35 no.3
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    • pp.55-65
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    • 2007
  • The purpose of this study is to analyze the causal relationship among categories in the Korean National Quality Award(KNQA) model. The survey instrument consists of 79 questions from seven categories in the KNQA. Structural Equation Modeling(SEM) is used to analyze the empirical data and estimates the path coefficients among the KNQA categories. The result of this research indicates that Leadership drives systems that create Results through Foundation and Direction. Among eighteen hypotheses, sixteen hypotheses are statistically significant. Especially, this research indicates that Foundation and Direction are important mediating factors.

Implementation and Improvement Strategies of Scientific Techniques in the Assessement Criteria of KS Certification (KS 인증 심사기준에서 과학적 기법의 적용 및 개선 방안)

  • Choi, Sung-Woon
    • Proceedings of the Safety Management and Science Conference
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    • 2010.04a
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    • pp.181-188
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    • 2010
  • The research presents the implementation and improvement strategies of scientific methodologies and techniques in the audit criteria of KS certification. The paper discusses the establishment of management strategy and quality policy by the alignment of BSC or policy deployment, the effective handling methodologies of control plan based on SPC, and the traceability of calibration uncertainty and MSA, etc.

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The Efficiency Evaluation of Total Quality Management in the Korean Industry with Data Envelopment Analysis

  • Yoo, Hanjoo
    • International Journal of Quality Innovation
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    • v.2 no.1
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    • pp.1-9
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    • 2001
  • As all the other managerial activities, total quality management (TQM) has also inputs into and outputs from the process. Therefore, the principal managerial efficiency criteria of maximum outputs with minimum inputs should be applied to TQM. In this paper, the methodology for the performance evaluation of TQM by Data Envelopment Analysis (DEA) was proposed. DEA is used to measure the efficiency of TQM for each firm with the input and output data obtained by questionnaire. It is found that there are not significant differences between the firms with and without IS09000 certification and between the large and small-sized firms with respect to the TQM efficiency.

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An Empirical Study on Supplier Selection based on Analytic Hierarchy Process (공급업체 선정에 대한 의사결정에 관한 연구)

  • Lee, Wook-Gee
    • Journal of Digital Convergence
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    • v.3 no.2
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    • pp.23-37
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    • 2005
  • On the situation cooperating with business partners on the supply chain, systematic decision making process is a critical issue for them. The two major issues of purchasing strategy such as selecting vendors and managing them are important part of their overall business activities. This study mainly focus on the former issue of the vendor selection. Through the empirical study, analytical hierarchy process (AHP) method was applied to select vendors among supplier vendors based on four selection criteria such as the level of quality, product on management ability, delivery, and price. The results of study showed the main criteria of vender selection was the ability of quality management. The vender selected based on AHP and the current selection method was different, but implicitly projected the dilemma situation between quality and price which occurs in decision making process of real life.

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Application of Total Quality Management in Developing Quality Assessment Model: The Case of Vietnamese Higher Education

  • NGUYEN, Quyen Le Hoang Thuy To;NGUYEN, Du Van;CHU, Ngoc Nguyen Mong;TRAN, Van Hong
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.1049-1057
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    • 2020
  • The shift from elite education to mass education in Vietnam has met the demand for education for everybody as well as for quality human resource talent for an emerging nation. Under the resource constraint, understanding the quality dimensions of education and its priority level is important for effective and efficient policies. This study was carried out using both qualitative and quantitative methodologies to develop quality criteria and a ranking model. Two rounds of in-depth interviews were conducted with fifteen experts in the field, who were rectors, employers, and recruitment specialists to develop the quality framework applied in Vietnamese universities under total quality management (TQM), starting from the input of the senior secondary school leavers, through a teaching process to the output. The first round of interviews were unstructured questionnaires designed to explore the main factors in quality assessment model. The second round affirmed the experts' agreement on the assessment model. Then, fuzzy logic was applied to rank eight criteria in the quality assessment model into priority order: cost, teaching and administrative staff, leadership, curriculum, student-related factors, internationalization, admissions, and campus. The results are critical for identifying the necessary actions to enhance the education quality and to further research on the optimal quality model.

An Empirical Study on Supplier Selection based on Analytic Hierarchy Process (공급업체 선정에 대한 의사결정에 관한 연구)

  • Lee, Uk-Gi;Kim, Ju-Wan
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.367-381
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    • 2005
  • On the situation cooperating with business partners on the supply chain, systematic decision making process is a critical issue for them. The two major issues of purchasing strategy such as selecting vendors and managing them are important part of their overall business activities. This study mainly focus on the former issue of the vendor selection. Through the empirical study, analytical hierarchy process (AHP) method was applied to select vendors among supplier vendors based on four selection criteria such as the level of quality, product on management ability, delivery, and price. The results of study showed the main criteria of vender selection was the ability of quality management. The vender selected based on AHP and the current selection method was different, but implicitly projected the dilemma situation between quality and price which occurs in decision making process of real life.

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An Internet Shopping Mall Evaluation Model based on Malcolm Baldrige Model (말콤 볼드리지 기반한 인터넷 쇼핑몰 평가모형)

  • Kim, Hee-Ohl;Baek, Dong-Hyun
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.3
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    • pp.102-113
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    • 2010
  • In this research, we proposed a quality evaluation standard model which is suitable for the internet shopping mall based on the Malcolm Baldrige National Quality Award model. A 7-Point Likert Scale was used based on the seven categories within the 2008 Malcolm Baldrige Criteria : Leadership, Strategic Planning, Customer and Market Focus, Measurement Analysis and Knowledge Management, Workforce Focus, Process Management, and Result. Furthermore, we analysed the validity and causal relationship among the factors within the model. The goal of this research is to find a rational standard to evaluate internet shopping malls nationwide and help the structuring and the operation of these malls. The results may be used not only as a tool to evaluate internet shopping mall sites but also as a guideline to improve the quality of a internet shopping mall site that is under development.

Identification of Managerial Criteria for Efficient Coordination between a Manufacturer and Suppliers in Supply Chains (제조업체-협력업체간의 효율적 공급사슬 관리를 위한 평가기준 선정에 관한 연구)

  • Lee, Eon-Kyung;Kim, Sheung-Kwon;Ha, Sung-Do;Lee, Kyo-Weon
    • IE interfaces
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    • v.13 no.3
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    • pp.296-305
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    • 2000
  • In supply chains, coordination between a manufacturer and suppliers is regarded as the most important issue when partnership of organizations is considered. Since the suppliers are external to the manufacturer and poor coordination between them results in excessive delays and ultimately leads to poor customer service, manufacturers need a new methodology to select suppliers and to manage and enhance the partnership between manufacturer and suppliers. We suggest a methodology that extends knowledge obtained from the supplier selection process to the supplier management process. We reserved a word, the supplier selection and management system (SSMS) for this methodology. In this paper, we explain how the SSMS is applied to a real supply chain. The methodology identifies the managerial criteria using information derived from supplier selection process and makes use of them in the supplier management process. These managerial criteria include key criteria that are major criteria required by the manufacturer for the best quality of parts from suppliers according to the character of each part, and weak criteria that show the shortcomings of selected suppliers as compared with alternative suppliers with regard to each criterion. The effectiveness of supplier management with managerial criteria was verified by a t-test and a correlation analysis with data collected and hypothesized from a Korean air-conditioner manufacturer.

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