• 제목/요약/키워드: Credibility assessment

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Credibility Assessment of Online Information in Context

  • Rieh, Soo Young
    • Journal of Information Science Theory and Practice
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    • 제2권3호
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    • pp.6-17
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    • 2014
  • The purpose of this study is to examine to what extent the context in which people interact with online information affects people's credibility perceptions. In this study, credibility assessment is defined as perceptions of credibility relying on individuals' expertise and knowledge. Context has been characterized with respect to three aspects: Context as user goals and intentions, context as topicality of information, and context as information activities. The data were collected from two empirical studies. Study 1 was a diary study in which 333 residents in Michigan, U.S.A. submitted 2,471 diary entries to report their trust perceptions associated with ten different user goals and nine different intentions. Study 2 was a lab-based study in which 64 subjects participated in performing four search tasks in two different information activity conditions - information search or content creation. There are three major findings of this study: (1) Score-based trust perceptions provided limited views of people's credibility perceptions because respondents tended to score trust ratings consistently high across various user goals and intentions; (2) The topicality of information mattered more when study subjects assessed the credibility of user generated content (UGC) than with traditional media content (TMC); (3) Subjects of this study exerted more effort into making credibility judgments when they engaged in searching activities than in content creation. These findings indicate that credibility assessment can or should be seen as a process-oriented notion incorporating various information use contexts beyond simple rating-based evaluation. The theoretical contributions for information scientists and practical implications for web designers are also discussed.

Participatory Web Users’ Information Activities and Credibility Assessment

  • Rieh, Soo-Young
    • 한국문헌정보학회지
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    • 제44권4호
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    • pp.155-178
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    • 2010
  • Assessment of information credibility is a ubiquitous human activity given that people constantly make decisions and selections based on the value of information in a variety of information seeking and use contexts. Today, people are increasingly engaging in diverse online activities beyond searching for and reading information, including activities such as creating, tagging and rating content, shopping, and listening to and watching multimedia content. The Web 2.0 environment presents new challenges for people because the burden of information evaluation is shifted from professional gatekeepers to individual information consumers. At the same time, however, it also provides unprecedented opportunities for people to use tools and features that help them to make informed credibility judgments by relying on other people's ratings and recommendations. This paper introduces fundamental notions and dimensions of credibility, and contends that credibility assessment can be best understood with respect to human information behavior because it encompasses both the level of effort people exert as well as the heuristics they employ to evaluate information. The paper reports on a survey study investigating people's credibility judgments with respect to online information, focusing on the constructs, heuristics, and interactions involved in people's credibility assessment processes within the context of their everyday life information activities. Using an online activity diary method, empirical data about people's online activities and their associated credibility assessments were collected at multiple points throughout the day for three days. The results indicate that distinct credibility assessment heuristics are emerging as people engage in diverse online activities involving more user-generated and multimedia content. A heuristic approach suggests that people apply mental shortcuts or rules of thumb in order to minimize the amount of cognitive effort and time required to make credibility judgments. The paper discusses why a heuristic approach is key to reaching a more comprehensive understanding of people's credibility assessments within the information-abundant online environment.

Do People Trust News on Media Overall as Much as They Trust the News They Actually Use? A Study on Credibility of "News I Use" and Credibility of News on Media Overall

  • Najin Jun
    • Asian Journal for Public Opinion Research
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    • 제11권3호
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    • pp.234-256
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    • 2023
  • This study aims to understand how people evaluate the credibility of news they use every day and how such evaluation is related to their credibility assessment of news on media overall. For this purpose, this study examines the relationship between credibility of "news I use" and credibility of news on television and news portals overall, respectively. It also explores whether the relationship is moderated by the strength of political ideology. From regression analyses of a nationwide survey of 5,010 adults in South Korea in 2021, the results showed a lower level of credibility for "news I use" than for overall news on television and portals. The results also revealed a significant relationship between the credibility of "news I use" and credibility of overall news on the two media respectively. The expected moderation effect was significant for portal news, but not for television news. Findings and implications are discussed.

경관영향평가서의 실효성 평가 -경관영향평가서와 환경영향평가서의 내용분석을 중심으로- (An Evaluation on the Efficacy of Landscape Impact Statement -through Content Analysis of Landscape Impact Statements and Environment Impact Statements-)

  • 이영경
    • 한국조경학회지
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    • 제27권5호
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    • pp.66-79
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    • 2000
  • Landscape impact assessment(LIA) is an aid to decision-making. For the decision maker, LIA provides a scientific examination of the predicted landscape implications of a proposed action and of the mitigation measures, before a decision is taken. Thus, the efficacy of LIA depends on the scientific credibility of the prediction and mitigation measures described in the landscape impact statement. The purpose of this paper was to examine the efficacy of LIA through the content analysis of prediction and mitigation measures in the selected 39 landscape impact statements and 34 environmental impact statements. The content of the selected statements was analyzed in terms of the quantification, precision, significance, and likelihood. The results showed that both prediction and mitigation measures were very low in the scientific credibility. Specifically, the prediction was ambiguously described without scientific probability, and the effect of mitigation measures was not specifically presented in the reports. Thus, landscape impact statement can not give credible information in the decision making process, which weakens the efficacy as an aid to decision-making. Based on the results, several suggestions were presented to enhance the efficacy of LIA.

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온라인 제품정보 특성이 정보의 설득효과에 미치는 영향에 관한 실증적 연구 (Empirical Validation for the Effects of Perceived Characteristics of Online Product Message on Persuasion)

  • 임상현;김정욱
    • 품질경영학회지
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    • 제37권1호
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    • pp.40-55
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    • 2009
  • This research is an empirical study to analyze the factors that affect users' acceptance & diffusion of online product message. Today many people use the product message/information on the internet, before they make decision to buy something in online/offline environment. This paper proposes the site design look, enjoyment, and usefulness as message perception factors. And we examine the relationship among the perception factors, message credibility, acceptance & diffusion. The purpose of this paper is threefold. First, we examine the relationship between as perception factors and the credibility assessment of the message by customers. Second, we will show the effect of message credibility on the message acceptance & diffusion. Third, we try to present some theoretical and empirical implication through the result of our studies.

트윈세대의 정보 신뢰성 판단에 관한 연구 (Credibility Judgement of Information by Tweens)

  • 정진수
    • 한국문헌정보학회지
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    • 제54권1호
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    • pp.303-324
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    • 2020
  • 본 연구는 스마트 기기와 컴퓨터 등 디지털 미디어를 능동적으로 이용하는 아동기 후반과 청소년 초기에 낀 세대라고 일컬어지는 트윈들이 다양한 정보를 선별·수용하는 판단을 하는지 알아보기 위한 기초연구로서 이들의 인터넷정보 조사와 이용에 대한 인식, 정보 신뢰성 판단에 대해 살펴보려는 목적으로 수행되었다. 이를 위하여 설문조사법을 이용하여 서울시내 초등학교 2개교 5학년과 6학년 학생들을 대상으로 400부의 설문지를 배포하였고 336부의 유효 설문지를 회수하였다. 코딩된 데이터는 SPSS 25를 이용하여 기술통계, 요인분석, 빈도분석을 하였다. 분석 결과, 트윈들은 스마트 기기와 컴퓨터의 중요성을 인식하며 유튜브, 네이버, 카카오톡, 네이버 지식인의 순서로 많이 이용한다고 응답했으며 인터넷 정보조사가 쉽고 재미있다고 인식하였다. 정보 신뢰성 문항들의 탐색적 요인분석 결과, 인터넷 서비스제공자 신뢰성, 정보원과 정보 신뢰성, 신뢰성 상담으로 개념적 틀이 구분되어 제시되었으며 이 중에서 정보원과 정보 신뢰성 판단을 가장 많이 하는 것으로 나타났다. 그러나 흥미롭게도 정보 저자 신뢰성에 대한 확인방법 인지, 최신정보의 확인 필요성에서는 응답의 편차가 컸다. 현재 국가교육과정에 정보활용교육이 포함되지 않은 점을 고려하면 이들이 경험법을 통해 터득한 신뢰성 판단 전략 등에 관한 후속 연구가 필요하다. 향후 더 심도있는 트윈들의 정보 신뢰성 판단을 위한 후속 연구와 학교와 도서관 현장의 교육적 실천을 기대한다.

농식품안전 정책방향

  • 조장용
    • 한국환경농학회:학술대회논문집
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    • 한국환경농학회 2009년도 정기총회 및 국제심포지엄
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    • pp.3-18
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    • 2009
  • It is difficult for consumers to satisfy high safety request with post-management method such as inspection and surveillance, as various changes in-and-out of the country associated with food safety. In terms of food safety problems related to foods, it is crucial to recognize public health and consumer protection and construct pre-preventive Food Control System. A joint committee, FAO/WHO made the following consultations to the National Food Safety System. ${\circ}$ Approach entirely from farm to table ${\circ}$ Get ready for Risk Analysis System ${\circ}$ Secure transparency ${\circ}$ Establish the optimal policy by evaluating the effect of regulation When it comes to summarizing the consultation, it would be accumulated as two key words; "Efficiency" and "Credibility". Whereas the problem of efficiency focuses on precaution rather than post-management, it requires policy option to maximize consumer's benefit by evaluating the cost for the Food Safety Management and its benefit. Also, analyzing risk's character and amount, demanding an optimal means, and introducing scientific analysis system put much value on the stakeholder's communications are procedure's security which can satisfy both "Efficiency" and "Credibility" simultaneously. Especially, it is emphasized here that Risk Assessment need to be separated from Risk Management. This action is a valid means of credibility security throughout improving transparency. A number of nations and organizations have reformed the method of food management passing through reflection and examination of the prior National Food Safety Management since BSE occurred in Britain, 1996. FSA; Food Standard Agency, AFFSA, EFSA, BfR, and FSC are Risk Assessment Organization functionally separated from Risk Management Organization, JECFA, JMCFA, JMPR, JEMRA in Codex charge Risk Assessment internationally. In case of advanced countries excluding several those such as The U.S. and so forth, though these Risk Assessment Organizations are either separated functionally within Risk Management Organization or operated as apart organ, common factors are in which it has independence as Science Base. While securing independence of Risk Assessment Function, it is a tendency Risk Management should be functionally unified into efficiency as well. Though Germany constructs integral Risk Management System of diverse ways according to social and political conditions of each country such as GFOCP, DVFA, SNFA, CFIS and AQIS, there is a key word in the center, "Securing efficiency of Food Safety Management". However our nation has a representative plural;diversified system with The U.S., we took a step forward for unification as empowering policy's generalization;adjustment and Risk Assessment Function by means of enacting the "Food Safety Fundamental Law" in 2008 and establishing the "Food Safety Policy Commission" with private and governmental sectors in the Prime Minister's office. Even though the unification of Risk Management hereby increased, there is the lack of strengthening function of Risk Assessment and securing independence. It needs to be required for the professional committee in Food Safety Policy Commission to develop as a exclusive office of Risk Assessment by separating from a policy decision. Administrative Branches should reinforce feeble functions such as fundamental investigation;research for carrying out Risk Assessment with securing efficiency throughout reassessment of prior Risk Management Means.

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소프트웨어 프로세스 심사원 특성에 따른 기본 프랙티스의 중요도 분석 (Base Practice Importance Analysis by Software Process Assessors' Characteristics)

  • 이종무;유영관;김길조;전인걸
    • 산학경영연구
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    • 제13권
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    • pp.179-193
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    • 2000
  • 소프트웨어 개발 프로세스의 품질관리 문제는 일반 제조상품과 달리 개발 공정과정과 제품자체의 복잡성 등으로 단순하지만은 않다. 최근 이러한 소프트웨어 프로세스 품질개선, 능력결정과 개발을 위한 국제 표준 ISO/IEC 15504가 완성되어 국내에도 적용되고 있으며, 이 결과는 국제적인 사례적용 보고서로 제출되어 등록되고 있다. 표준에 의한 소프트웨어 프로세스 심사의 기본은 해당 기본 프랙티스들의 수행여부와 수준을 확인함으로서 시작된다. 그리고 심사책임 및 신뢰성과 관련해서는 일반적으로 팀 단위로 구성된 심사원들이 프로세스 심사를 수행한다. 따라서 심사 팀의 구성과 프랙티스들의 중요도 선호가 프로세스 심사결과의 신뢰성과 객관성에 미치는 영향은 매우 크다. 본 연구에서는 실제 심사사례를 통해 나타난 해당 프로세스에 대한 기분 프팩티스들의 중요도와 심사결과를 비교해 소프트웨어 프로세스 심사사례를 분석한다. 연구 자료로는 ISO/IEC 15504 표준을 적용한 SPICE 실제 심사사례에 참여한 심사원 및 인터유 대상자들을 중심으로 수집한 설문자료를 이용하고, 이를 통계적 인자분석 방법을 통하여 결과를 도출한다. 향후 본 연구의 결과는 객관적이고 합리적인 심사 팀 구성을 위한 판단기준과 프랙티스 중요도 선호에 관한 정보를 제공함으로서 소프트웨어 프로세스 심사의 신뢰성과 효과성 향상에 기여할 수 있을 것이다.

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A Comparative Analysis of Performance Assessment Tools for Establishing Evaluation Framework for Sustainable Buildings

  • Kang, Hae Jin;Rhee, Eon Ku
    • Architectural research
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    • 제16권4호
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    • pp.131-137
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    • 2014
  • Recently, the development of sustainable building assessment tools as means to invigorate the dissemination of sustainable buildings has been actively progressed. However, many assessment tools involve various problems in terms of assessment method and system framework, which greatly impede their credibility and applicability. If these problems persist over time, the role of sustainable building assessment tools as decision making measures during the design stage will be greatly limited. The objective of the study is to suggest a systematic model for sus- tainable building assessment tools by establishing a logical system of performance assessment framework. For this purpose, the Environmen- tal Impact Assessment(EIA) framework used in selected and modified to fit the building performance assessment. The analysis of performance assessment tools for sustainable buildings was conducted using the EIA framework. Based on the results of the analysis, a framework for the performance assessment of sustainable buildings was established.

패션상품 해외직접구매 협력서비스 만족에서 해외유통브랜드 친숙도와 국내 이커머스기업 신뢰성의 역할 - 아마존 글로벌 스토어를 중심으로 - (The Role of Global Brand Familiarity and Domestic E-Commerce Corporate Credibility in the Satisfaction of Cross-Border Shopping Cooperation Service of Fashion Product - Focusing on Amazon Global Store -)

  • 이완기;이규혜
    • 한국의류산업학회지
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    • 제24권3호
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    • pp.289-302
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    • 2022
  • This study aimed to provide information to establish a service strategy in cross-border e-commerce through an assessment of consumer satisfaction with a cross-border shopping channel and "amazon global store" managed by 11street, a domestic e-commerce corporation. The influence of brand familiarity with amazon as a global retail brand was tested. The mediating roles of the perceived value and risk of both cross-border shopping and amazon global store were investigated; the moderating role of the domestic e-commerce corporation was also studied. An empirical study was conducted on consumers who had experience using the amazon global store managed by 11street. To verify the hypothesis, data from 200 people was analyzed using PROCESS macro 4.0. The results indicated that familiarity with global brands did not have a direct effect on consumer satisfaction; the effect of global retail brand familiarity on consumer satisfaction was mediated only by the perceived value of cross-border shopping and amazon global store, not by the perceived risks. E-commerce corporate credibility showed a moderated mediation effect by mediating functional values of the amazon global store. For consumer groups with a credibility level of medium and above, the interaction effect of brand familiarity and corporate credibility was significant.