• Journal of Information Science Theory and Practice
• /
• v.9 no.1
• /
• pp.35-53
• /
• 2021

The study reported in this paper aimed to evaluate the topics and opinions of COVID-19 discussion found on Twitter. It performed topic modeling and sentiment analysis of tweets posted during the COVID-19 outbreak, and compared these results over space and time. In addition, by covering a more recent and a longer period of the pandemic timeline, several patterns not previously reported in the literature were revealed. Author-pooled Latent Dirichlet Allocation (LDA) was used to generate twenty topics that discuss different aspects related to the pandemic. Time-series analysis of the distribution of tweets over topics was performed to explore how the discussion on each topic changed over time, and the potential reasons behind the change. In addition, spatial analysis of topics was performed by comparing the percentage of tweets in each topic among top tweeting countries. Afterward, sentiment analysis of tweets was performed at both temporal and spatial levels. Our intention was to analyze how the sentiment differs between countries and in response to certain events. The performance of the topic model was assessed by being compared with other alternative topic modeling techniques. The topic coherence was measured for the different techniques while changing the number of topics. Results showed that the pooling by author before performing LDA significantly improved the produced topic models.

• Journal of Dental Anesthesia and Pain Medicine
• /
• v.21 no.3
• /
• pp.237-244
• /
• 2021

Background: This study aimed to analyze Twitter users' emotional tendencies regarding oral surgery procedures before and after the coronavirus disease 2019 (COVID-19) pandemic worldwide. Methods: Tweets posted in English before and after the COVID-19 pandemic were included in the study. Popular tweets in 2019 were searched using the keywords "tooth removal", "tooth extraction", "dental pain", "wisdom tooth", "wisdom teeth", "oral surgery", "oral surgeon", and "OMFS". In 2020, another search was conducted by adding the words "COVID" and "corona" to the abovementioned keywords. Emotions underlying the tweets were analyzed using CrystalFeel - Multidimensional Emotion Analysis. In this analysis, we focused on four emotions: fear, anger, sadness, and joy. Results: A total of 1240 tweets, which were posted before and after the COVID-19 pandemic, were analyzed. There was a statistically significant difference between the emotions' distribution before and after the pandemic (p < 0.001). While the sense of joy decreased after the pandemic, anger and fear increased. There was a statistically significant difference between the emotional valence distributions before and after the pandemic (p < 0.001). While a negative emotion intensity was noted in 52.9% of the messages before the pandemic, it was observed in 74.3% of the messages after the pandemic. A positive emotional intensity was observed in 29.8% of the messages before the pandemic, but was seen in 10.7% of the messages after the pandemic. Conclusion: Infectious diseases, such as COVID-19, may lead to mental, emotional, and behavioral changes in people. Unpredictability, uncertainty, disease severity, misinformation, and social isolation may further increase dental anxiety and fear among people.

• International Journal of Computer Science & Network Security
• /
• v.23 no.2
• /
• pp.13-30
• /
• 2023

Since the COVID-19 vaccine became available, people have been sharing their opinions on social media about getting vaccinated, causing discussions of the vaccine to trend on Twitter alongside certain events, making the website a rich data source. This paper explores people's perceptions regarding the COVID-19 vaccine during certain events and how these events influenced public opinion about the vaccine. The data consisted of tweets sent during seven important events that were gathered within 14 days of the first announcement of each event. These data represent people's reactions to these events without including irrelevant tweets. The study targeted tweets sent in Arabic from users located in Saudi Arabia. The data were classified as positive, negative, or neutral in tone. Four classifiers were used-support vector machine (SVM), naïve Bayes (NB), logistic regression (LOGR), and random forest (RF)-in addition to a deep learning model using BiLSTM. The results showed that the SVM achieved the highest accuracy, at 91%. Overall perceptions about the COVID-19 vaccine were 54% negative, 36% neutral, and 10% positive.

• The Journal of Information Systems
• /
• v.30 no.4
• /
• pp.277-301
• /
• 2021

Purpose The purpose of this study is to analyze the sentiment responses of the general public to non-face-to-face work using text mining methodology. As the number of non-face-to-face complaints is increasing over time, it is difficult to review and analyze in traditional methods such as surveys, and there is a limit to reflect real-time issues. Approach This study has proposed a method of the research model, first by collecting and cleansing the data related to non-face-to-face work among tweets posted on Twitter. Second, topics and keywords are extracted from tweets using LDA(Latent Dirichlet Allocation), a topic modeling technique, and changes for each section are analyzed through DTM(Dynamic Topic Modeling). Third, the complaints of non-face-to-face work are analyzed through the classification of positive and negative polarity in the COVID-19 section. Findings As a result of analyzing 1.54 million tweets related to non-face-to-face work, the number of IDs using non-face-to-face work-related words increased 7.2 times and the number of tweets increased 4.8 times after COVID-19. The top frequently used words related to non-face-to-face work appeared in the order of remote jobs, cybersecurity, technical jobs, productivity, and software. The words that have increased after the COVID-19 were concerned about lockdown and dismissal, and business transformation and also mentioned as to secure business continuity and virtual workplace. New Normal was newly mentioned as a new standard. Negative opinions found to be increased in the early stages of COVID-19 from 34% to 43%, and then stabilized again to 36% through non-face-to-face work sentiment analysis. The complaints were, policies such as strengthening cybersecurity, activating communication to improve work productivity, and diversifying work spaces.

• Genomics & Informatics
• /
• v.19 no.3
• /
• pp.21.1-21.5
• /
• 2021

The use of social media data, like Twitter, for biomedical research has been gradually increasing over the years. With the coronavirus disease 2019 (COVID-19) pandemic, researchers have turned to more non-traditional sources of clinical data to characterize the disease in near-real time, study the societal implications of interventions, as well as the sequelae that recovered COVID-19 cases present. However, manually curated social media datasets are difficult to come by due to the expensive costs of manual annotation and the efforts needed to identify the correct texts. When datasets are available, they are usually very small and their annotations don't generalize well over time or to larger sets of documents. As part of the 2021 Biomedical Linked Annotation Hackathon, we release our dataset of over 120 million automatically annotated tweets for biomedical research purposes. Incorporating best-practices, we identify tweets with potentially high clinical relevance. We evaluated our work by comparing several SpaCy-based annotation frameworks against a manually annotated gold-standard dataset. Selecting the best method to use for automatic annotation, we then annotated 120 million tweets and released them publicly for future downstream usage within the biomedical domain.

• International Journal of Computer Science & Network Security
• /
• v.21 no.12spc
• /
• pp.643-647
• /
• 2021

The use of data analysis on large volumes of data constitutes a challenge for deducting knowledge and new information. Data can be heterogeneous and complex: Semi-structured data (Example: XML), Data from social networks (Example: Tweets) and Factual data (Example: Spreading of Covid-19). In this paper, we propose a generic multidimensional model in order to analyze complex data, according to several dimensions.

• International Journal of Computer Science & Network Security
• /
• v.21 no.3
• /
• pp.206-211
• /
• 2021

Internet users are increasingly invited to express their opinions on various subjects in social networks, e-commerce sites, news sites, forums, etc. Much of this information, which describes feelings, becomes the subject of study in several areas of research such as: "Sensing opinions and analyzing feelings". It is the process of identifying the polarity of the feelings held in the opinions found in the interactions of Internet users on the web and classifying them as positive, negative, or neutral. In this article, we suggest the implementation of a sentiment analysis tool that has the role of detecting the polarity of opinions from people about COVID-19 extracted from social media (tweeter) in the Arabic language and to know the impact of the pre-processing phase on the opinions classification. The results show gaps in this area of research, first of all, the lack of resources when collecting data. Second, Arabic language is more complexes in pre-processing step, especially the dialects in the pre-treatment phase. But ultimately the results obtained are promising.

• KSII Transactions on Internet and Information Systems (TIIS)
• /
• v.18 no.2
• /
• pp.370-396
• /
• 2024

COVID-19 was declared a pandemic by the World Health Organization (WHO) on 30 January 2020. The lifestyle of people all over the world has changed since. In most cases, the pandemic has appeared to create severe mental disorders, anxieties, and depression among people. Mostly, the researchers have been conducting surveys to identify the impacts of the pandemic on the mental health of people. Despite the better quality, tailored, and more specific data that can be generated by surveys,social media offers great insights into revealing the impact of the pandemic on mental health. Since people feel connected on social media, thus, this study aims to get the people's sentiments about the pandemic related to mental issues. Word Cloud was used to visualize and identify the most frequent keywords related to COVID-19 and mental health disorders. This study employs Majority Voting Ensemble (MVE) classification and individual classifiers such as Naïve Bayes (NB), Support Vector Machine (SVM), and Logistic Regression (LR) to classify the sentiment through tweets. The tweets were classified into either positive, neutral, or negative using the Valence Aware Dictionary or sEntiment Reasoner (VADER). Confusion matrix and classification reports bestow the precision, recall, and F1-score in identifying the best algorithm for classifying the sentiments.

• International Journal of Advanced Culture Technology
• /
• v.11 no.4
• /
• pp.358-377
• /
• 2023

During the initial period of the COVID-19 pandemic, governments around the world implemented non-pharmaceutical interventions. For these policy interventions to be effective, authorities engaged in the political discourse of legitimising their activity to generate positive public attitudes. To understand effective COVID-19 policy, this study investigates public attitudes in South Korea, the United Kingdom, and the United States and how they reflect different legitimisation of policy intervention. We adopt a big data approach to analyse public attitudes, drawing from public comments posted on Twitter during selected periods. We collect the number of tweets related to COVID-19 policy intervention and conduct a sentiment analysis using a deep learning method. Public attitudes and sentiments in the three countries show different patterns according to how policy interventions were implemented. Overall concern about policy intervention is higher in South Korea than in the other two countries. However, public sentiments in all three countries tend to improve following implementation of policy intervention. The findings suggest that governments can achieve policy effectiveness when consistent and transparent communication take place during the initial period of the pandemic. This study contributes to the existing literature by applying big data analysis to explain which policies engender positive public attitudes.

• International Journal of Computer Science & Network Security
• /
• v.24 no.7
• /
• pp.195-201
• /
• 2024

With the Covid-19(Corona Virus) spread all around the world, people are using this propaganda and the desperate need of the citizens to know the news about this mysterious virus by spreading fake news. Some Countries arrested people who spread fake news about this, and others made them pay a fine. And since Social Media has become a significant source of news, .there is a profound need to detect these fake news. The main aim of this research is to develop a web-based model using a combination of machine learning algorithms to detect fake news. The proposed model includes an advanced framework to identify tweets with fake news using Context Analysis; We assumed that Natural Language Processing(NLP) wouldn't be enough alone to make context analysis as Tweets are usually short and do not follow even the most straightforward syntactic rules, so we used Tweets Features as several retweets, several likes and tweet-length we also added statistical credibility analysis for Twitter users. The proposed algorithms are tested on four different benchmark datasets. And Finally, to get the best accuracy, we combined two of the best algorithms used SVM ( which is widely accepted as baseline classifier, especially with binary classification problems ) and Naive Base.