• Title/Summary/Keyword: Core Employee

Search Result 57, Processing Time 0.02 seconds

An Investigation of the Impacts of Employer's Rewards Strategies on Employee's Commitment with Comparison of Home-based Contact Center (종업원에 대한 보상전략이 몰입에 미치는 영향: 재택근무와의 비교를 중심으로)

  • Kim, Jae-Young;Cho, Boo-Yun
    • Journal of the Korea Society of Computer and Information
    • /
    • v.20 no.3
    • /
    • pp.125-137
    • /
    • 2015
  • Information technology enables home-based working which is a new way to satisfy the firm and its employees. Firms are under pressure of cost reduction, and employees want to maintain balance of life between work and family. Considering the organization's capability can be the core competency, firm's efforts to acquire workers' commitment have been important issue in human resource management. However, researches to increase the workers' loyalty and commitment within home-base working have not been widely studied. This study tries to identify the relationships among firms' rewards supporting strategies and workers' perceived commitment with the working system as a context. Results confirm that the organization's extrinsic and intrinsic rewards affect the worker's continuous commitment, and the mediating role of normative commitment between workers' perceived affective commitment and continuous commitment has been found. Also, we empirically identify the moderating role of working systems(i.e., home-based, vs. office-based) within organization's rewards supporting strategies and workers' commitment perceptions.

Directions of Public Institution Innovation in Participatory Government (공공기관의 경영혁신방향)

  • Park, Jong-Gwan
    • The Journal of the Korea Contents Association
    • /
    • v.9 no.7
    • /
    • pp.315-324
    • /
    • 2009
  • Public institutions guaranteed exclusive position of core business are likely to be inefficient in management. Past governments made various efforts to innovate public institutions. Participatory government drove innovation of public institutions through Ministry of Planning and Budget, and this innovation policy had problems as followings: shortage of common sense of innovation, lack of understanding of innovation, gradual execution of innovation instead of system innovation for business innovation, lack of consideration of characteristics of various public innovation, overlapping of evaluation system, and nonobjective design of evaluation indicator. MB government has diverse assignments for improvement of these problems as followings: transformation of business mind, voluntary participation of employee, improvement of management system of public institutions, reform of business evaluation system, promotion of internal competition, and construction of performance based business system. What is the most important point for successful reform of public institution is to achieve the support of general public with effective action plan and substantial programs.

The Relationship between Technology Innovation and Firm Performance of Korean Companies based on Patent Analysis (특허분석을 통한 기술혁신과 기업성과의 관계분석)

  • Park Sun-Young;Park Hyun-Woo;Cho Man-Hyung
    • Journal of Korea Technology Innovation Society
    • /
    • v.9 no.1
    • /
    • pp.1-25
    • /
    • 2006
  • Technological innovation is being recognized as a core capability of competitive advantage for sustainable growth of a company. In this regard, lots of research activities have been conducted on technological innovation and performance at firm level. Ihis study empirically investigates those relationship with cross-sectional and time-series data according to firm-specific characteristics along industry. Patent intensity, R&D intensity, and intangible asset intensity smoothing by firm size are used as proxy measures for explanation of performance with net income per employee. As a result with 162 high-tech firms for 11 years, it was found that high performances were positively related to patent and R&D intensity. Also, firms classified into 8 categories based on firm-specific technological innovation characteristics show difference upon performances. To sum up, firms that have high patent and R&D intensity demonstrate high performance compared to other firms.

  • PDF

Factors Affecting Savings Deposit Decision of Individual Customers: Empirical Evidence from Vietnamese Commercial Banks

  • VUONG, Bui Nhat;TUNG, Dao Duy;GIAO, Ha Nam Khanh;DAT, Ngo Tan;QUAN, Tran Nhu
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.7 no.7
    • /
    • pp.293-302
    • /
    • 2020
  • Capital mobilization is a traditional business of commercial banks and is one of the core foundations for the development of a bank. Capital mobilization is the main input in the operation of a bank, and this is also the basis for generating output for credit activities as well as other banking activities. This study aims to determine the main factors that affect the decisions of individual customers to put savings deposit in Vietnamese commercial banks. Survey data collected from 403 individual customers were analyzed to provide evidence. The results from the multiple regression analysis by using SPSS software revealed that all scales in this study were reliable, and there were six components impacting the savings deposit decision of individual customers from the strongest to the weakest in the following order: the form of promotion, bank brand, service quality, interest rate policy, and employee knowledge and attitude. Besides, the finding showed customers who have high income tend to have a stronger decision on savings deposits in commercial banks. The main findings of this article provide some empirical implications for marketers in banks and serve as a suggestion to improve these factors in order to retain and attract individual customers' savings deposit decisions.

Strategies for the Improvement of Customer Satisfaction on Foodservice through Identifying the Foodservice Quality Factors in Senior Care Facilities (노인복지시설의 급식서비스 품질 요소 규명 및 급식서비스 만족도 향상 전략)

  • Chang, Hye-Ja
    • Korean Journal of Community Nutrition
    • /
    • v.13 no.1
    • /
    • pp.69-79
    • /
    • 2008
  • This study was designed to develop the strategy plans for the customer satisfaction on foodservice in the senior care facilities. For this, we examined the level of the customer satisfaction and foodservice quality. Additionally, the association between service quality, customer satisfaction, and social, psychological, physical factors of the aged were tested. Data from convenience samples from 3 senior care facilities were collected by using a questionnaire. Exploratory factor analyses were completed on 20 attributes for the food and service quality and 7 items for the social and psychological states of the aged, respectively. Cronbach's a was estimated for reliability, and Pearson correlation and multiple regression analysis were used for statistical analyses. The level of the satisfaction on foodservice was 4.01 of 5.0. The satisfaction on foodservice did not show the significant differences by gender, education level, BMI, and socio-psychological satisfaction. But the foodservice quality and the satisfaction showed significant difference by income and physical problem, and the goal of life of the eldely, respectively. Multiple regression analyses revealed that the determinants of the customer satisfaction on foodservice were the core quality of product, confidence, professionalism of employees and secondary quality of products. Especially, the kindness of employee is the most important attribute of the foodservice. Based on these results, we can set the strategy plans as follow: (1) the introduction of the foodservice evaluation system (2) the deployment of the event activities for offering fun to the customer (3) the continuous training of employees for ensuring the professional and kind service system, and (4) the introduction of selective menu system and take-out service of menu.

The comparative analysis of game capability by region -focus on the analysis of LQ index and CT R&D competence level- (게임산업의 권역별 역량 비교분석 - 입지분석과 CT R&D 역량지수 분석을 중심으로 -)

  • Kim, Yeon-Jeong;Yang, Dong-Woo
    • Journal of Digital Convergence
    • /
    • v.9 no.3
    • /
    • pp.133-144
    • /
    • 2011
  • The purpose of this study are as follows. First, to analyze relative LQ index of the No. of game company, the No. of employee and the amount of revenue. Second, to analyze personal competence, resource competence, performance competence, network competence and environmental competence of regional game contents R&D. The results are as follows. The LQ index results of company are highest in seoul and Kyunggi area' And In case of except of seoul & kyunggi, the competence of R&D which is daekyung, dongnam, chungcheong are in order. In case of 5 game R&D competence, chungchung, seoul & kyunggi, honam region are in order. The core competence of chungchung region are ideal venture ecosystem among inter-supportive R&D research center, ETRI, university and company.

The Effect of Organizational Brand Internalization on the Organizational Brand Permanence (조직브랜드 내부화가 조직브랜드 영속성에 미치는 영향)

  • Choi, Soow-A;Hwang, Yoon Yong
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.24 no.5
    • /
    • pp.77-93
    • /
    • 2019
  • The purpose of this study is to investigate the effect of organizational brand internalization on organizational brand permanence. Specifically, organizational brand internalization influences customer orientation, brand attachment, and organizational brand permanence. Also, we examined the effect of brand attachment on the relationship between customer orientation and organizational brand permanence. As a result of empirical research, organizational brand internalization plays an important role in enhancing employee's attachment to brand and positively forming relationship with customers. In other words, as brand attachment increases, employees in the organization know and share customer's needs and provide core competencies for the organization's long-term development. Therefore, companies need to strengthen their internal brand power by organizing their brands into a single concept, and to realize organizational integration of employees based on them. Finally, this study suggested practical implications and future research directions from this perspective.

A Study on the Effect of Airline Brand Evidence on Brand Value, Brand Trust, Brand Attitude, and Word-of-mouth Intention (항공사의 브랜드 증거가 브랜드 가치, 브랜드 신뢰, 브랜드 태도 및 구전 의도에 미치는 영향에 관한 연구)

  • Lee, Jin-Young;Kim, Ki-Woong;Kim, Geun-Su
    • Journal of Convergence for Information Technology
    • /
    • v.9 no.10
    • /
    • pp.71-80
    • /
    • 2019
  • The purpose of this study is to analyze the effects of brand evidence on brand value, brand trust, brand attitude and word of mouth intention. To achieve the purpose of the study, a research model and hypothesis were established based on previous studies, and survey was conducted on 222 passengers who had used the airline. As a result of the analysis, sub-factors of airline brand evidence had a positive impact on brand value. Except for employee services, perceived prices, core services, brand names, and brand logo had a positive impact on brand value. Brand value had a significant positive effect on brand trust and brand attitude. It was also found that brand trust had a significant influence on brand attitude. This study examined the extended range by adding the brand logo as a sub-factor of brand evidence, and it is considered necessary to study including brand emotion in next study.

The Effects of Perceived Usefulness and Self-Regulated Learning of Employees on Learning Performance in Online Software Education -Focused on Serial Multiple Mediation Model of Digital Literacy and Satisfaction- (온라인 소프트웨어교육에서 직장인의 지각된 유용성, 자기조절학습능력이 학습성과에 미치는 영향 -디지털 리터러시, 만족도의 직렬다중매개모형 분석중심-)

  • Lee, Eun-Young
    • Journal of Digital Convergence
    • /
    • v.20 no.4
    • /
    • pp.83-92
    • /
    • 2022
  • With the digital transformation of the entire industry, software competency has become the core competency for the future talent. However, it is difficult to find researches related to the corporate education for improving employee's software capability. Therefore, this study tried to verify the relationship between factors affecting the learning performance of employees in online software education. For this purpose, a survey of 223 employees with online software education experience was analyzed using the SPSS PROCESS macro. As a result of analysis, perceived usefulness and self-regulated learning have been found to have a significant multiple mediating effect on learning performance by digital literacy and satisfaction. This suggests that not only learner factors but also the characteristics of education should be considered. The results of this study are expected to be helpful in designing effective online education programs.

Cloud Security Scheme Based on Blockchain and Zero Trust (블록체인과 제로 트러스트 기반 클라우드 보안 기법)

  • In-Hye Na;Hyeok Kang;Keun-Ho Lee
    • Journal of Internet of Things and Convergence
    • /
    • v.9 no.2
    • /
    • pp.55-60
    • /
    • 2023
  • Recently, demand for cloud computing has increased and remote access due to home work and external work has increased. In addition, a new security paradigm is required in the current situation where the need to be vigilant against not only external attacker access but also internal access such as internal employee access to work increases and various attack techniques are sophisticated. As a result, the network security model applying Zero-Trust, which has the core principle of doubting everything and not trusting it, began to attract attention in the security industry. Zero Trust Security monitors all networks, requires authentication in order to be granted access, and increases security by granting minimum access rights to access requesters. In this paper, we explain zero trust and zero trust architecture, and propose a new cloud security system for strengthening access control that overcomes the limitations of existing security systems using zero trust and blockchain and can be used by various companies.