• Title/Summary/Keyword: Cooperative Relationship

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Business Relationships and Structural Bonding: A Study of American Metal Industry (산업재 거래관계와 구조적 결합: 미국 금속산업의 분석 연구)

  • Han, Sang-Lin;Kim, Yun-Tae;Oh, Chang-Yeob;Chung, Jae-Moon
    • Journal of Global Scholars of Marketing Science
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    • v.18 no.3
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    • pp.115-132
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    • 2008
  • Metal industry is one of the most representative heavy industries and the median sales volume of steel and nonferrous metal companies is over one billion dollars in the case America [Forbes 2006]. As seen in the recent business market situation, an increasing number of industrial manufacturers and suppliers are moving from adversarial to cooperative exchange attitudes that support the long-term relationships with their customers. This article presents the results of an empirical study of the antecedent factors of business relationships in metal industry of the United States. Commitment has been reviewed as a significant and critical variable in research on inter-organizational relationships (Hong et al. 2007, Kim et al. 2007). The future stability of any buyer-seller relationship depends upon the commitment made by the interactants to their relationship. Commitment, according to Dwyer et al. [1987], refers to "an implicit or explicit pledge of relational continuity between exchange partners" and they consider commitment to be the most advanced phase of buyer-seller exchange relationship. Bonds are made because the members need their partners in order to do something and this integration on a task basis can be either symbiotic or cooperative (Svensson 2008). To the extent that members seek the same or mutually supporting ends, there will be strong bonds among them. In other words, the principle that affects the strength of bonds is 'economy of decision making' [Turner 1970]. These bonds provide an important idea to study the causes of business long-term relationships in a sense that organizations can be mutually bonded by a common interest in the economic matters. Recently, the framework of structural bonding has been used to study the buyer-seller relationships in industrial marketing [Han and Sung 2008, Williams et al. 1998, Wilson 1995] in that this structural bonding is a crucial part of the theoretical justification for distinguishing discrete transactions from ongoing long-term relationships. The major antecedent factors of buyer commitment such as technology, CLalt, transaction-specific assets, and importance were identified and explored from the perspective of structural bonding. Research hypotheses were developed and tested by using survey data from the middle managers in the metal industry. H1: Level of technology of the relationship partner is positively related to the level of structural bonding between the buyer and the seller. H2: Comparison level of alternatives is negatively related to the level of structural bonding between the buyer and the seller. H3: Amount of the transaction-specific assets is positively related to the level of structural bonding between the buyer and the seller. H4: Importance of the relationship partner is positively related to the level of structural bonding between the buyer and the seller. H5: Level of structural bonding is positively related to the level of commitment to the relationship. To examine the major antecedent factors of industrial buyer's structural bonding and long-term relationship, questionnaire was prepared, mailed out to the sample of 400 purchasing managers of the US metal industry (SIC codes 33 and 34). After a follow-up request, 139 informants returnedthe questionnaires, resulting in a response rate of 35 percent. 134 responses were used in the final analysis after dropping 5 incomplete questionnaires. All measures were analyzed for reliability and validity following the guidelines offered by Churchill [1979] and Anderson and Gerbing [1988]., the results of fitting the model to the data indicated that the hypothesized model provides a good fit to the data. Goodness-of-fit index (GFI = 0.94) and other indices ( chi-square = 78.02 with p-value = 0.13, Adjusted GFI = 0.90, Normed Fit Index = 0.92) indicated that a major proportion of variances and covariances in the data was accounted for by the model as a whole, and all the parameter estimates showed statistical significance as evidenced by large t-values. All the factor loadings were significantly different from zero. On these grounds we judged the hypothesized model to be a reasonable representation of the data. The results from the present study suggest several implications for buyer-seller relationships. Theoretically, we attempted to conceptualize the antecedent factors of buyer-seller long-term relationships from the perspective of structural bondingin metal industry. The four underlying determinants (i.e. technology, CLalt, transaction-specific assets, and importance) of structural bonding are very critical variables of buyer-seller long-term business relationships. Our model of structural bonding makes an attempt to systematically examine the relationship between the antecedent factors of structural bonding and long-term commitment. Managerially, this research provides industrial purchasing managers with a good framework to assess the interaction processes with their partners and, ability to position their business relationships from the perspective of structural bonding. In other words, based on those underlying variables, industrial purchasing managers can determine the strength of the company's relationships with the key suppliers and its state of preparation to be a successful partner with those suppliers. Both the supplying and customer companies can also benefit by using the concept of 'structural bonding' and evaluating their relationships with key business partners from the structural point of view. In general, the results indicate that structural bonding gives a critical impact on the level of relationship commitment. Managerial implications and limitations of the study are also discussed.

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The Impact of External Search Strategy on Radical Innovation Performance (외부지식 탐색 전략이 급진적 혁신성과에 미치는 영향)

  • Ahn, He Soung;Kim, Juhee
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.13 no.2
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    • pp.101-113
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    • 2018
  • This paper investigates the relationship between external search strategy and radical innovation performance. As the discrepancies that can exist among the varying sources of external knowledge is overlooked, the existing literature on the effect of external search strategy on radical innovation performance remains inconclusive. This study aims to reconcile such mixed findings by recognizing that external knowledge can be distinctive depending on the environment in which its source is embedded in; specifically, this paper examines the relationship between external search strategy and radical innovation performance by distinguishing external search from 'market' and 'non-market' relationships. We test our hypotheses with a sample of 431 firms from the manufacturing industries from the 2010 STEPI survey. Our empirical findings suggest that external search strategy from market relationships positively influences radical innovation performance, while the influence of external search strategy from non-market relationships is found to be not significant. Our research suggests that in order to improve radical innovation performance, firms must be able to maintain a cooperative relationship with other actors connected with market relationships and to effectively exploit the market knowledge obtained from these actors.

Understanding and Valuation on the Community as a Kind of Alternative Family ; With Emphasis on the Kibbutz and the Amercian Commune (대안가족으로서의 공동체에 대한 이해와 평가 ; Kibbutz와 미국의 Commune을 중심으로)

  • Cheong, Hae-Eun
    • Journal of Families and Better Life
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    • v.10 no.1 s.19
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    • pp.229-238
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    • 1992
  • According as the modern form of the family becomes nuclearized, inevitable is the isolation of the family. The relationship of the neighborhood and the kinsmen are being dissolved, making the isolated and unsteady nuclear family. We need a community in the modern society, for we are facing a lot of social problems as the nuclear family. The problems are as follows ; the rearing of the children, the alienation of a woman and the woman's roles in the society. In addition to those problems, there are also such some other problems as the alienation of the old man and the social roles of them. That is to say, the community appeared as a kind of attempt to overcome the above-mentioned problems, Kibbutz may be itself called and enlarged family to function as one family even though it is not just a blood relationship. The American commune is a large family community as a group to overcome the alienation and solitude of the nuclear family. On the other hand, the urban community is the small-scaled and cooperative family to solve the problem that the modern nuclear family is a unit living solitarily and unsteadily. But in fact, even in such a community, there are much tension and conflict against its establishing purpose. In my opinion, if those communities have to surmount the tension and conflict which are derived from the process in a bid to overcome the troubles like the alienation and solitude of the nuclear family. The bond of family must be consolidated among all the members of the community. And then community may be co-existed with the traditional family as the alternative family in the future, which can supply the deficiency of the unsteady unclear family.

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Development and application effect analysis of C(Cook)P(Patisserie)C(Certificate)-mentoring Program (C(Cook)P(Patisserie)C(Certificate)-멘토링 프로그램 개발 및 적용 효과 분석)

  • Oh, Wang-Kyu;Lim, Hyun-Cheol;Kim, Jun-Hee
    • The Korean Journal of Food And Nutrition
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    • v.25 no.4
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    • pp.999-1007
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    • 2012
  • This study is to implement a model of CPC-mentoring program based on the mentoring theory and research environment analysis as well as to present the operation case of teaching and learning in colleges. Major research results should use the practical research methods utilizing the statistical program in order to verify the effectiveness of the program of CPC-mentoring program by comparing the before with the after of running the CPC-mentoring program of the research objects, comparison group (61 people) and experiment group (33 people). After running the CPC-mentoring program, whether there was a certification's acquisition or not of the comparison group and the experiment group, a statistically significant difference between the comparison group 34.3% (21) and the experiment group 72.7% (24), (p<0.05) was shown. The goal of the students participating in the CPC-mentoring program was to help one another in order to obtain certification. moreover, by engaging in mutually developing human relationship activities thru various methods, such as adaptation of college life, development of sociality, graduation, etc., good cooperative relationships with one another as well as further development of the relationship was formed. CPC-mentoring program is neither doing only people that want nor being effective for people only that want. A successful matching will naturally lead to all success since mentoring is human relationships is the misunderstanding. The role of a mentoring coordinator(professor) for the operation of a successful CPC-mentoring program and for the application method of detailed CPC-mentoring program was set. In addition, by considering the connectivity with the counseling guidance (shared and individual guidance) of students, which is the characterization direction of technical department of the college, it is expected to make a positive contribution if utilized in a multilateral manner.

An Empirical Study on Trade Openness and Industrial Relations: The Case of the Korean Manufacturing Industry (시장개방과 노사관계에 관한 실증분석 : 한국의 제조업을 대상으로)

  • Kim, Woo-Yung
    • Journal of Labour Economics
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    • v.28 no.2
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    • pp.55-92
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    • 2005
  • This study examines how the difference in trade openness across manufacturing industries in Korea affects firm's employment strategies and industrial relations, utilizing the Korean establishment panel data. In terms of firm's employment strategy, it is found that trade openness is not associated with a particular employment strategy such as labor cost saving strategy or innovation strategy. This result is consistent with the previous findings that trade liberalization merely affects wages and employment. Moreover, this result disproves, at least for the Korean manufacturing, a general belief that when the domestic market is opened to foreign competition, firms will adopt and rely on labor cost saving strategy intensely. The obtained result concerning the relationship between trade openness and industrial relations is more interesting and informative. It is found that trade openness is positively associated with cooperative industrial relations. Furthermore, the positive relationship is reenforced when the establishment is unionized. This implies that management and union cooperate when they are faced with increased foreign competition as a result of trade liberalization.

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Quality and Amount of Morning and Evening Milk of the Bangladesh Baghabarighat Milk Shed Area Throughout the Year

  • Islam, K.M.S.
    • Asian-Australasian Journal of Animal Sciences
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    • v.14 no.1
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    • pp.92-95
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    • 2001
  • The Baghabarighat Milk Shed Area (BMSA), in Bangladesh belonging to the Bangladesh Milk Producers Cooperative Union Limited (BMPCUL) was selected to study the qualitative and quantitative aspects of dairy milk and to establish a trend throughout the year (July 1995 to June 1990) of milk collected at morning and evening, and daily. The average fat, solids-not-fat (SNF) and total solid (TS) contents of the morning milk were 4.58, 7.75 and 12.33%, respectively, and evening milk contained 5.41, 7.81 and 13.23%. The values for the quality varied (p<0.01) throughout the year without a specific trend. Higher milk collection occured at morning (52.77%) than evening (47.24%), but total yield of fat from morning milk was lower (48.74%) than evening milk (51.26%) due to a lower fat value (4.58%). Yield of SNF (52.57% morning, 47.37% evening) followed the values of the amount of milk collected due to their similar value at morning (7.75) and evening (7.81). Overall, TS yield was 51 and 49% from morning and evening. There was not a significant (p>0.01) relationship between fat and TS values of morning milk with those of evening milk, but there was a correlation (p<0.01) between milk yield at morning and all other parameters for evening. Solids-not-fat value of morning milk was related with yield and SNF value of milk from evening, but not with fat and TS evening milk. It may be concluded that evening milk contains higher amounts of fat, SNF and TS, but yields were higher at morning, except fat. Milk collected at morning showed a relationship with all the parameters found at evening.

Relationship between a Role Ambiguity·Conflict and Job Satisfaction, Job Performance on Role of Tourism Police Officers (관광경찰 역할에 대한 역할모호성·역할갈등과 업무만족, 업무수행도와의 관계)

  • Kim, Sang-Woon;Cho, Seung-A
    • The Journal of the Korea Contents Association
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    • v.15 no.1
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    • pp.132-139
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    • 2015
  • The tourism police force has been established on 16th October 2013 for foreign tourists' safety and security. The major roles of tourism police officers were provided a crime prevention patrol and maintenance of order in tourist destination, a clampdown on illegal activities for foreign tourists, a controlling for overcharging of restaurants accommodations taxi, an administrative guidance and controls on tourism industry and worker in union relative organ like the Ministry of Culture, Sports and Tourism local government. However, the roles of tourism police officers overlap the work of general police officers and work of tourism police officers need a cooperative business with relative organs. It is caused a role ambiguity conflict between tourism police officers and general police officers. The object of this study is to improve the tourism police system through investigate a perceived gap of role ambiguity conflict between tourism police officers and general police officers and influencing relationship of role ambiguity conflict between job Satisfaction and job Performance.

Nursing Organizational Characteristics and Job Satisfaction of Nurses in a general hospital (일 종합병원 간호사의 지각된 간호조직특성과 직무만족)

  • Park, Sung-Ae;Lee, Eun-Joo;Kim, Jeong-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.6 no.3
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    • pp.347-356
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    • 2000
  • The purpose of this study was to identify the relationship between the nursing organizational characteristics and job satisfaction. Subjects were 362 nurses at a general hospital in Seoul. Data were collected from November 1, 1999 to November 31, 1999 with the structured questionnaires and analyzed by $SPSS-PC^+$ 8.0 for descriptive statistics, ANOVA, Pearson correlation, and stepwise multiple regression. The results were as follows; 1. The average score of the nursing organizational characteristics was 3.7. The score of head nurse's leadership was highest and supervisor's was lowest. The average score of the job satisfaction was 3.1 and was similar to the results of other studies. 2. Being regarded to the nursing organizational characteristics and job satisfaction by general demographic variables, The head nurse's leadership, the supervisor's leadership and interaction, and the overall nursing organizational characteristics showed significant differences by year of career, position status, and service-department(p<.1, p<.05). The job satisfaction showed significant difference by position status(p<.01). 3. There were correlations between the nursing organizational characteristics and job satisfaction(r=0.358-0.815). 4. The most important variable in the job satisfaction was 'organizational climate' and it was explained 32.0% out of the total variance of job satisfaction and 'all of nursing organizational characteristic factors' explained 47.5%. According to the results of this study, the suggestions were as follow: 1. To improve nurses' job satisfaction, the strategy for the development of the cooperative nursing organizational climate and for the strengthening of 'the nursing manager's leadership and interaction' in the nursing department are necessary. It should to be considered the differences in the nursing organizational characteristics and job satisfaction by nursing manager and staff nurses. 2. Further study needed to analysis the organizational climate for the management of the nursing organization. Also it is necessary for further investigation regarding to the relationship between the nursing organizational characteristics and job satisfaction of pre and post-organizational change.

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Rainfall Intensity-Duration Thresholds for the Initiation of a Shallow Landslide in South Korea (우리나라에 있어서 산사태 유발강우의 강도-지속시간 한계)

  • Kim, Suk-Woo;Chun, Kun-Woo;Kim, Min-Seok;Kim, Min-Sik;Kim, Jin-Hak;Lee, Dong-Kyun
    • Journal of Korean Society of Forest Science
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    • v.102 no.3
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    • pp.463-466
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    • 2013
  • We examined relationship between rainfall and triggering of shallow landslides in South Korea, based on hourly rainfall data for 478 shallow landslides during 1963-2012. Rainfall intensity(I) and duration(D) relationship was analyzed to obtain the I-D threshold for the initiation of a shallow landslide using the quantile regression analysis. The I-D threshold equation from in this study is: $I=9.64D^{-0.27}$($4{\leq}D{\leq}76$), where I and D are expressed in millimeters per hour and hours, respectively. In addition, rainfall criteria were proposed to predict the potential to cause landslides, based on values of I-D and cumulative rainfall derived from quantile regression analysis. Our findings may provide essential data and important evidences for the improvement of landslide warning and evacuation system.

An Application of Support Vector Machines to Customer Loyalty Classification of Korean Retailing Company Using R Language

  • Nguyen, Phu-Thien;Lee, Young-Chan
    • The Journal of Information Systems
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    • v.26 no.4
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    • pp.17-37
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    • 2017
  • Purpose Customer Loyalty is the most important factor of customer relationship management (CRM). Especially in retailing industry, where customers have many options of where to spend their money. Classifying loyal customers through customers' data can help retailing companies build more efficient marketing strategies and gain competitive advantages. This study aims to construct classification models of distinguishing the loyal customers within a Korean retailing company using data mining techniques with R language. Design/methodology/approach In order to classify retailing customers, we used combination of support vector machines (SVMs) and other classification algorithms of machine learning (ML) with the support of recursive feature elimination (RFE). In particular, we first clean the dataset to remove outlier and impute the missing value. Then we used a RFE framework for electing most significant predictors. Finally, we construct models with classification algorithms, tune the best parameters and compare the performances among them. Findings The results reveal that ML classification techniques can work well with CRM data in Korean retailing industry. Moreover, customer loyalty is impacted by not only unique factor such as net promoter score but also other purchase habits such as expensive goods preferring or multi-branch visiting and so on. We also prove that with retailing customer's dataset the model constructed by SVMs algorithm has given better performance than others. We expect that the models in this study can be used by other retailing companies to classify their customers, then they can focus on giving services to these potential vip group. We also hope that the results of this ML algorithm using R language could be useful to other researchers for selecting appropriate ML algorithms.