• Journal of Korean Academy of Nursing
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• v.37 no.5
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• pp.772-780
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• 2007

Purpose: Nursing communication has become more important than ever before because quality of nursing services largely depends on the quality of communication in a very competitive health care environment. This article was to introduce ways to improve nursing communication using conversation analysis. Methods: This was a review study on conversation analysis, critically examining previous studies in nursing communication and interpersonal relationships. Results: This study provided theoretical backgrounds and basic assumptions of conversation analysis which was influenced by ethnomethodology, phenomenology, and sociolinguistic. In addition, the characteristics and analysis methods of conversation analysis were illustrated in detail. Lastly, how conversation analysis could help improve communication was shown, by examining researches using conversation analysis not only for ordinary conversations but also for extraordinary or difficult conversations such as conversations between patients with dementia and their professional nurses. Conclusion: Conversation analysis can help in improving nursing communication by providing various structures and patterns as well as prototypes of conversation, and by suggesting specific problems and problem-solving strategies in communication.

• 한국HCI학회:학술대회논문집
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• 2008.02a
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• pp.178-183
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• 2008

The goal of this study is finding flow-map in conversation what is going on user and embodied conversational agent by analysing that conversation. Specifically, this study not only find elements of conversation, but also draw out patterns of conversation can be exist for dialogue ability between user and Embodied conversational agent. To do this, we collect data through in-depth one to one interview, and then we analysis collected data to try to find out element of user-agent conversation based on qualitative research refer to the theory of conversation analytics and type of conversation. As a result, six flow map is deducted Especially, the irregular conversation is hard to find in human-human conversation, and the frequency is the most in data. In addition, when elements of interruption came out, be hostile to partner or correct the press conversation. This study can have positive effect to embodied conversation agent developer, user and service offerer because this study find the type of conversation through analysis that between embodied conversational agent and user.

• Asian Journal for Public Opinion Research
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• v.8 no.3
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• pp.180-196
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• 2020

This paper considers Japanese political interviews to integrate conversation and facial expression analysis. The behaviors of political leaders will be disclosed by analyzing questions and responses by using the turn-taking system in conversation analysis. Additionally, audiences who cannot understand verbal expressions alone will understand the psychology of political leaders by analyzing their facial expressions. Integral analyses promote understanding of the types of facial and verbal expressions of politicians and their effect on public opinion. Politicians have unique techniques to convince people. If people do not know these techniques and ways of various expressions, they will become confused, and politics may fall into populism as a result. To avoid this, a complete understanding of verbal and non-verbal behaviors is needed. This paper presents two analyses. The first analysis is a qualitative analysis that deals with Prime Minister Shinzō Abe and shows that differences between words and happy facial expressions occur. That result indicates that Abe expresses disgusted facial expressions when faced with the same question from an interviewer. The second is a quantitative multiple regression analysis where the dependent variables are six facial expressions: happy, sad, angry, surprised, scared, and disgusted. The independent variable is when politicians have a threat to face. Political interviews that directly inform audiences are used as a tool by politicians. Those interviews play an important role in modelling public opinion. The audience watches political interviews, and these mold support to the party. Watching political interviews contributes to the decision to support the political party when they vote in a coming election.

• Human Ecology Research
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• v.59 no.3
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• pp.287-296
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• 2021

This study examined the influences of demographic variables, parent-adolescent conversation time, and open communication on the positive psychological capital of adolescents. The data were collected from 243 middle school students living in Gwangju from December 23, 2019, to January 3, 2020. Data were analyzed using correlation analysis, and hierarchical regression analysis. The results can be summarized as follows. First, with economic condition, academic achievement, parent-adolescent conversation time, and open communication, positive psychological capital showed significant difference statistically. Second, father-adolescent open communication best explained positive psychological capital, followed by academic achievement, and mother-adolescent open communication. The results highlight the important roles played by parent-adolescent open communication and academic achievement in improving adolescents'positive psychological capital. The study contributes to the literature by providing fundamental insights into adolescents'positive psychological capital.

• Korean Journal of Adult Nursing
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• v.20 no.5
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• pp.743-755
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• 2008

Purpose: The purpose of this study was to describe and to analyze real conversation about polite behavior of nurses in cancer units. Methods: This study was conducted using a Brown & Levinson(1987) theory to analyze the polite behavior of nurses in cancer units. Five nurses who participated in this research gave permission to be videotaped. The data was collected from January to February, 2006. Results: Polite behavior of nurses in cancer units consisted of greetings, emotional support, open questions and indirect direction. And impolite behavior of nurses in cancer units was using the medical terminology, repetition of direct speech acts and task-oriented conversation. Conclusion: This study suggests polite behavior strategies for effective nursing conversation with cancer patients. Therefore, the findings may provide basic raw materials for educational programmes and intervention studies.

• Journal of Korean Academy of Nursing
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• v.39 no.2
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• pp.166-176
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• 2009

Purpose: The purpose of the study was to identify functional structure and patterns of dialogue sequence in conversations between elderly patients with dementia and nurses in a long-term care facility. Methods: Conversation analysis was used to analyze the data which were collected using video-camera to capture non-verbal as well as verbal behaviors. Data collection was done during February 2005. Results: Introduction, assessment, intervention, and closing phases were identified as functional structure. Essential parts of the conversation were the assessment and intervention phases. In the assessment phase three sequential patterns of nurse-initiated dialogue and four sequential patterns of patient-initiated dialogue were identified. Also four sequential patterns were identified in nurse-initiated and three in patient-initiated dialogues in the intervention phase. In general, "ask question", "advise", and "directive" were the most frequently used utterance by nurses in nurse-initiated dialogue, indicating nurses' domination of the conversation. At the same time, "ask back", "refute", "escape", or "false promise" were used often by nurses to discourage patients from talking when patients were raising questions or demanding. Conclusion: It is important for nurses to encourage patient-initiated dialogue to counterbalance nurse-dominated conversation which results from imbalance between nurses and patients in terms of knowledge and task in healthcare institutions for elders.

• Korean Journal of Childcare and Education
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• v.17 no.1
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• pp.85-104
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• 2021

Objective: This study examined the main effects and interaction effect of parenting attitudes and conversation hours between parent and child, by focusing on parental influence among factors impacting children's happiness. Methods: This study used the data from 2,578 fourth grade elementary school students from the first waves of the Korean Child Youth Panel Study(KCYPS) 2018. The data were analyzed using correlation analysis and stepwise regression analysis. Results: First, there was a significant corelation between children's happiness and socio-economic variables such as parental education level, family's income, and family type. Second, it was found that the main effect of all sub-factors of parenting attitude and conversation hours between parent and child on children's happiness was statistically significant. Third, only the interaction effect between structural parenting attitude and parent-child conversation hours was statistically significant. That is, children who had more conversations with parents with structural parenting attitudes providing guidelines ware reported to be particularly happy. Conclusion/Implications: This study is meaningful in examining overall quantitative and qualitative effects of the relationship between parent and child to understand parental factors impacting children's happiness.

• Fire Science and Engineering
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• v.32 no.4
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• pp.103-109
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• 2018

The call-takers in the 119 General Situation Room are playing important roles in recognizing the first crisis situation such as fire, rescue, and emergency, and in starting up the response system. In particular, with regard to the emergency calls, the prompt and accurate surveillance can determine the patient's life as well as the prognosis. Based on April 8-December 31, 2014 Prehospital Care Reports in a metropolitan city, we analyzed the conversation turns and the conversation time between the agent and the caller, and the time of the conversation structure and sequence according to the reception routes and the severity of symptoms. The conversation analysis between the agent and the caller will be useful for the development and improvement of the action manual in the future.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.9 no.3
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• pp.561-569
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• 2005

Recently, the object-oriented design is the major paradigm for software development. Most systems are following this paradigm, but the past studies for a video conversation domain were not based on full-scale object-oriented design. Thus, this paper presents an systematical architecture design using UML for a video conversation system that is well-known and has high rate of usefulness. It analysis a video conversation system that has much demand of service as systematical functional/non-functional requirements, and the object-oriented design applying '4+1 View Model' guarantees the reusability of a component and makes it possible to extend a system by adding components as needed. Consequently, it is expected that the components of video conversation system designed by this paper will be useful the other video conversation systems and will be expanded to web environment.

• Cross-Cultural Studies
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• v.40
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• pp.133-158
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• 2015

This study aims to analyse the conversation structure on Talking Culture("說漢語 淡文化") that is one of the conversation textbooks about Chinese culture and investigate Chinese textbooks published in Korea and Japan from a integration point of view among language, literature and culture for improving upon the problems on Talking Culture. For this purpose, this study, before analysing and investigating, considered the concept of language socialization on learning Chinese as a foreign language, and on the basis of it, analysed the conversation structure of Talking Culture. And then this study examined how we should organize the structures and contents when making conversations in Chinese textbook related with culture in compared with the Chinese textbooks published in Korea and Japan. In conclusion, this study argues that when composing a conversation textbook with culture, we not only need to pay attention not to have an inclination for conversation structure, but need to make use of the contents in Chinese literary and culture works for organizing conversations from the perspective of integration among language, literature and culture.