• Journal of Internet Computing and Services
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• v.23 no.3
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• pp.77-85
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• 2022

Unlike previous studies that focused on the diversity of YouTube content, this study tried to identify factors affecting users' satisfaction with the YouTube recommendation system. Specifically, by adding content preference suitability and privacy concerns to the technology acceptance model, we empirically analyzed how these variables affect user's satisfaction of the YouTube AI recommendation system. For this purpose, asurvey was conducted on college students in their 20s and 30s, and the main research results are as follows. First, in the respondents of this study, playfulness and usefulness, which are major variables of the technology acceptance model, appeared as significant factors affecting the satisfaction of the YouTube AI recommendation system, whereas the effect of ease to use was not found. Second, content preference suitability was found to affect the satisfaction with AI recommendation system, but privacy concerns did not affect the satisfaction with YouTube AI recommendation system. Based on these research results, the implications of the study and the directions for future studies were suggested.

• Information Systems Review
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• v.18 no.2
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• pp.59-77
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• 2016

Although various recommendation techniques have been applied to the e-commerce market, few studies compare the intent to use these techniques from the customer's perspective. In this paper, we conduct a comparative analysis of customers' intention to use five recommendation techniques widely adapted by online shopping malls and focus on the differences in purchasing electronic goods and apparel products. The recommendation techniques are as follows: best-seller recommendation, merchandiser recommendation, content-based recommendation, collaborative filtering recommendation, and social recommendation. Additionally, we examine which factors influence customer intent to use the recommendation services. Data were collected through a survey administered to 220 e-commerce users with prior experience with recommendation services. Collected data were examined using analysis of variance and regression analysis. Results indicate statistically significant differences in customers' intention to use recommendation services according to the recommendation technique. In particular, the best-seller recommendation technique is preferred when purchasing electronic goods, whereas the content-based recommendation technique is preferred for apparel purchases. Factors such as personal characteristics and personality, purchasing tendency, as well as perception of the product or recommendation service affect a customer's intention to use a recommendation service. However, the influence of these factors varies depending on the recommendation technique. This study provides guidelines for companies to adopt appropriate recommendation techniques according to product categories and personal characteristics of customers.

• Journal of Information Management
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• v.33 no.1
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• pp.1-17
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• 2002

This study examined several recommendation techniques to construct an effective book recommender system in a library. Experiments revealed that a hybrid recommendation technique is more effective than either collaborative filtering or content-based filtering technique in recommending books to be borrowed in an academic library setting. The recommendation technique based on association rule turned out the lowest in performance.

• Journal of Intelligence and Information Systems
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• v.14 no.1
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• pp.101-115
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• 2008

Combining collaborative filtering with some other technique is most common in hybrid recommender systems. As many recommended items from collaborative filtering seem to be similar with respect to content, the collaborative-content hybrid system suffers in terms of quality recommendation and recommending new items as well. To alleviate such problem, we have developed a novel method that uses a diversity metric to select the dissimilar items among the recommended items from collaborative filtering, which together with the input when fed into content space let us improve and include new items in the recommendation. We present experimental results on movielens dataset that shows how our approach performs better than simple content-based system and naive hybrid system.

• Knowledge Management Research
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• v.21 no.4
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• pp.175-193
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• 2020

With the proliferation of information technology communication and smart device, the environment where contents are produced and distributed is changing. People can use the contents quickly and easily, and the content industry is attracting attention and creating newly added value by converging with other industries. Accordingly, there is a need for content-related companies to understand the quality of content perceived by users in order to succeed in content, and to use it strategically. Therefore, this study aims to examine the relationship between content quality factors, user satisfaction, and recommendation intention through empirical analysis based on an IS success model. The analysis was conducted using smartPLS3.0 based on a total of 301 survey responses. As a result of the study, it was found that content usefulness, accessible system quality, convenient system quality, service provider trust, and interaction had a significant effect on user's satisfaction. Perceived privacy protection had a significant effect on user satisfaction and recommendation intention. Lastly, it was found that user satisfaction had a significant effect on recommendation intention. The results of this study are expected to provide useful information and therefore content companies can understand about the quality perceived by users.

• Journal of Korea Multimedia Society
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• v.20 no.2
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• pp.322-329
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• 2017

Recently, the importance of personalized healthcare(wellness) services is increasing in the era of the 4th Industrial Revolution. However, the authoring of wellness contents fused with variety of contents and the study of the system which provides the customized recommendation are insufficient. In this paper, we proposes the recommendation service system for the customized convergence wellness contents. The proposed system makes to the wellness contents by the existing cultural/tourism/leisure contents and recommends the customized wellness contents based on a user's profile and the situation information such as location and weather. The proposed systems is expected to contribute to designing the innovative and new service models for the tailored wellness content.

• Journal of Information Technology Applications and Management
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• v.25 no.4
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• pp.145-156
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• 2018

This study proposes a content-based recommendation algorithm (NRA) for pet food. The proposed algorithm tries to recommend appropriate or inappropriate feed by using collective intelligence based on user experience and prior knowledge of experts. Based on the physical and health status of the dogs, this study suggests what kind of nutrients are necessary for the dogs and the most recommended pet food containing these nutrients. Performance evaluation was performed in terms of recall, precision, F1 and AUC. As a result of the performance evaluation, the AUC and F1 value of the proposed NRA was 15% and 42% higher than that of the baseline model, respectively. In addition, the performance of NRA is shown higher for recommendation of normal dogs than disease dogs.

• Journal of Information Technology Applications and Management
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• v.27 no.6
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• pp.141-151
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• 2020

The job mismatch between job seekers and SMEs is becoming more and more intensifying with the serious difficulties in youth employment. In this study, a bi-directional content-based metric learning model is proposed to recommend suitable jobs for job seekers and suitable job seekers for SMEs, respectively. The proposed model not only enables bi-directional recommendation, but also enables HR matching without relearning for new job seekers and new job offers. As a result of the experiment, the proposed model showed superior performance in terms of precision, recall, and f1 than the existing collaborative filtering model named NCF+GMF. The proposed model is also confirmed that it is an evolutionary model that improves performance as training data increases.

• Journal of KIISE
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• v.43 no.11
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• pp.1188-1200
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• 2016

Recommendation systems play a significant role in providing personalized information to users, with enhanced satisfaction and reduced information overload. Since the mid-1990s, many studies have been conducted on recommendation systems, but few have examined the recommendations of information from people in the online social networking environment. In this paper, we present a hybrid recommendation method that combines both the traditional system of content-based techniques to improve specialization, and the recently developed system of social network-based techniques to best overcome a few limitations of the traditional techniques, such as the cold-start problem. By suggesting a state-of-the-art method, this research will help users in online social networks view more personalized information with less effort than before.

• Journal of the Korea Society of Computer and Information
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• v.16 no.7
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• pp.127-135
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• 2011

It is required that an e-learning system has a content recommendation component which helps a learner choose an item. In order to predict items concerning learner's interest, collaborative filtering and content-based filtering methods have been most widely used. The methods recommend items for a learner based on other learner's interests without considering the knowledge level of the learner. So, the effectiveness of the recommendation can be reduced when the number of overall users are relatively small. Also, it is not easy to recommend a newly added item. In order to address the problem, we propose a content recommendation method based on the similarity and the difficulty of an item. By using a recommendation function that reflects both characteristics of items, a higher-level leaner can choose more difficult but less similar items, while a lower-level learner can select less difficult but more similar items, Thus, a learner can be presented items according to his or her level of achievement, which is irrelevant to other learner's interest.