• 제목/요약/키워드: Contactless tendency

검색결과 6건 처리시간 0.019초

Effects of Service Quality and Privacy Risk on Customer Satisfaction and Continuous Use Intention in Convenience Store Parcel Delivery Service: Moderating Role of Contactless Tendency

  • Na-Eun Jung;Hyung-Seok Lee
    • 한국컴퓨터정보학회논문지
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    • 제29권9호
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    • pp.255-268
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    • 2024
  • 본 연구는 편의점 택배서비스의 서비스 품질과 프라이버시 위험이 고객 만족도 및 지속적 이용의도에 미치는 영향을 실증적으로 분석하고, 비대면 성향의 조절효과를 검증하였다. 편의점 택배서비스를 위한 연구모형의 가설 검증을 위해 부분최소자승법에 의한 경로모형 분석을 실시하였다. 연구결과로는 첫째, 편의점 택배서비스의 서비스 품질 중 서비스 가격, 신뢰성, 편의성은 고객 만족에 유의한 영향을 미치는 것으로 나타났다. 반면, 대응성은 고객 만족에 유의한 영향을 미치지 못하는 것으로 나타났다. 둘째, 프라이버시 위험은 고객 만족과 지속적 이용의도에 유의한 영향을 미치는 것으로 나타났다. 셋째, 고객 만족은 지속적 이용의도에 유의한 영향을 미치는 것으로 나타났다. 넷째, 비대면 성향은 대응성과 만족 간의 관계를 조절하는 것으로 나타났다. 본 연구의 결과는 후속 연구와 실무적 서비스 전략 수립에 유용한 통찰을 제공할 것으로 기대된다.

IC카드 시스템을 위한 비접촉 프로토콜 처리모듈 설계 (Design of hardware module to process contactless protocol for IC card system)

  • 전용성;박지만;주홍일;전성익
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2003년도 학술회의 논문집 정보 및 제어부문 B
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    • pp.713-716
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    • 2003
  • In recent, the contactless IC card is widely used in traffic, access control system and so forth. Contactless smart cards use a technology that enables card readers to provide power for transactions and communications without making physical contact with the cards. Usually electromagnetic signal is used for communication between the card and the reader. Contactless card is highly suitable for large quantity of card access and data transaction. And its use becomes a general tendency more and more because of the development of RF technology and improvement of requirement for user convenience. This paper describes the hardware module to process contactless protocol for implementation contactless IC card. And the hardware module consists of specific digital logic circuits that analyze digital signal from analog circuit and then generate data & status signal for CPU, and that convert the data from CPU into digital signal for analog circuit.

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RFID를 위한 내장형 비접촉(Type-B) 프로토콜 지원 모듈 설계 및 구현 (Design and Implementation of Embedded Contactless (Type-B) Protocol Module for RFID)

  • 전용성;박지만;주홍일;전성익
    • 정보처리학회논문지A
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    • 제10A권3호
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    • pp.255-260
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    • 2003
  • RFID의 대표적 예인 비접촉식 IC 카드는 현재 교통 및 출입 통제 시스템 등에 널리 사용되고 있으며, RF 기술의 발달과 사용자 편의성 요구의 증대로 인해 점점 더 보편화되는 추세에 있다. 본 논문은 비접촉 IC 카드를 구현하기 위해 필요한 내장형 비접촉 프로토콜 처리용 하드웨어 모듈에 관한 것으로서 아날로그 회로부와 특화된 디지털 로직부로 구성된다. 그리고 비접촉 IC 카드 설계시 아날로그 회로, 디지털 로직, 그리고 소프트웨어가 담당한 기능을 잘 구분하여 설계할 수 있는 방법을 제시한다.

IC카드를 위한 비접촉 프로토콜(Type-B) 처리 모듈의 설계 및 구현 (Design and Implementation of hardware module to process contactless protocol(Type-B) for IC card)

  • 전용성;박지만;주홍일;전성익
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2002년도 합동 추계학술대회 논문집 정보 및 제어부문
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    • pp.481-484
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    • 2002
  • In recent, the contactless IC card is widely used in traffic, access control system and so forth. And its use becomes a general tendency more and more because of the development of RF technology and improvement of requirement for user convenience. This paper describes the hardware module to process contactless protocol for implementation contactless IC card. And the hardware module consists of specific digital logic circuits that analyze digital signal from analog circuit and then generate data & status signal for CPU, and that convert the data from CPU into digital signal for analog circuit.

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SNS 쇼핑채널에 나타난 실버서퍼(Silver Surfer) 여성의 패션스타일 (Fashion Style of Women Silver Surfers on the SNS Shopping Channel)

  • 김지선;염혜정
    • 패션비즈니스
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    • 제25권2호
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    • pp.34-50
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    • 2021
  • As silver surfers'(older people who are good at surfing the Internet) SNS use and influence increase, SNS shopping channels are also favored as the major means of contactless shopping. The study analyzed the trends in fashion styles corresponding to taste on the SNS shopping channels with silver surfer women as the target. Even though the shopping channel was for people in their 50s and 60s, most of the design factors focused on casual styles and young taste rather than the formal and mature image. The material, trim, and patterns reflected a retro or formal factor but were also reinterpreted as a young image to show the various forms. The characteristics of the women's fashion styles for silver surfers on the SNS shopping channels can be summarized as follows. First, they chose items that portrayed a young image regardless of their age. The colors, materials, and patterns of the products also helped to create a young image. Second, there was a tendency to pursue various casual items. Silver surfer women chose practical, casual items because of their active lifestyle. Third, retro items were reinterpreted as young and trendy. Silver surfer women showed their retro tastes but preferred practical clothing with young images.

중국의 무인편의점 특성이 지각혜택과 재방문의도에 미치는 영향: 언택트성향의 조절효과 (The Effect of Unmanned Convenience Store Characteristics on Perception Benefits and Revisiting Intention in China: Moderating Role of Untact Tendency)

  • 첸 지아펭;박철
    • 아태비즈니스연구
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    • 제15권3호
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    • pp.101-120
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    • 2024
  • Purpose - The purpose of this study was to examine the influencing factors on the revisit intention of unmanned convenience stores for Chinese consumers who use unmanned convenience stores. The effect of unmanned convenience store characteristics (operation system, store arrangement) on customers' perceived benefits and the effect of perceived benefits (convenience, speed, stability, playability) on revisit intention were verified. In addition, by using untact propensity as a control variable, the purpose of this study was to examine that the characteristics of unmanned convenience stores have a moderating effect on the perceived benefits of customers. Design/methodology/approach - The study collected 201 survey data from unmanned convenience stores in China. In order to analyze the data, Smart PLS was used to carry out empirical analysis. Findings - The results showed that operating systems had a positive impact on convenience, speed, and safety, while store layout had a positive impact on playfulness. Perceived benefits (convenience, safety, and playfulness) had a positive impact on their intention to revisit. Rapidity had a negative impact on the intention to revisit. Contactless tendencies regulate the effect of operating systems on convenience. Research implications or Originality - Unmanned convenience stores are striving to provide high-quality experiences to customers and increase customer satisfaction by utilizing cutting-edge IT technologies in stores such as AI, mobile device payment services, QR codes, and big data technologies. Recently, research on unmanned convenience stores has been active in the service and distribution industry-related fields, but research on the intention to revisit is insufficient. Also, few studies have used untact propensity as a control variable.