• Title/Summary/Keyword: Contactless tendency

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Effects of Service Quality and Privacy Risk on Customer Satisfaction and Continuous Use Intention in Convenience Store Parcel Delivery Service: Moderating Role of Contactless Tendency

  • Na-Eun Jung;Hyung-Seok Lee
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.9
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    • pp.255-268
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    • 2024
  • The purpose of this study was to analyze the effect of service quality and privacy risk on customer satisfaction and continuous use intention for convenience store parcel delivery service, and verify the moderating effect of contactless tendency. This study employed PLS-path modeling to test the research hypotheses. The results of the study were as follows: 1) service quality factors of convenience store parcel delivery (i.e., service price, reliability, and convenience) had significant effects on customer satisfaction. However, responsiveness had no significant effect on customer satisfaction; 2) privacy risk had a significant effect on both customer satisfaction and continuous use intention; 3) customer satisfaction had a significant effect on continuous use intention; and 4) contactless tendency moderated the relationship between responsiveness and satisfaction. The findings of the study are expected to provide valuable insights for future research and the development of practical service strategies.

Design of hardware module to process contactless protocol for IC card system (IC카드 시스템을 위한 비접촉 프로토콜 처리모듈 설계)

  • Jeon, Yong-Sung;Park, Ji-Mann;Ju, Hong-Il;Jun, Sung-Ik
    • Proceedings of the KIEE Conference
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    • 2003.11c
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    • pp.713-716
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    • 2003
  • In recent, the contactless IC card is widely used in traffic, access control system and so forth. Contactless smart cards use a technology that enables card readers to provide power for transactions and communications without making physical contact with the cards. Usually electromagnetic signal is used for communication between the card and the reader. Contactless card is highly suitable for large quantity of card access and data transaction. And its use becomes a general tendency more and more because of the development of RF technology and improvement of requirement for user convenience. This paper describes the hardware module to process contactless protocol for implementation contactless IC card. And the hardware module consists of specific digital logic circuits that analyze digital signal from analog circuit and then generate data & status signal for CPU, and that convert the data from CPU into digital signal for analog circuit.

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Design and Implementation of Embedded Contactless (Type-B) Protocol Module for RFID (RFID를 위한 내장형 비접촉(Type-B) 프로토콜 지원 모듈 설계 및 구현)

  • Jeon, Yong-Sung;Park, Ji-Mann;Ju, Hong-Il;Jun, Sung-Ik
    • The KIPS Transactions:PartA
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    • v.10A no.3
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    • pp.255-260
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    • 2003
  • In recent, as a typical example of RFID, the contactless IC card is widely used in traffic, access control system and so forth. And its use becomes a general tendency more and more because of the development of RF technology and improvement of requirement for user convenience. This paper describes the hardware module to process embedded contactless protocol for implementation contactless IC card. And the hardware module consists of analog circuits and specific digital logic circuits. This paper also describes more effective design method of contactless IC card, which method separates into analog circuit parts, digital logic circuit part, and software parts according to the role of the design parts.

Design and Implementation of hardware module to process contactless protocol(Type-B) for IC card (IC카드를 위한 비접촉 프로토콜(Type-B) 처리 모듈의 설계 및 구현)

  • Jeon, Yong-Sung;Park, Ji-Mann;Ju, Hong-Il;Jun, Sung-Ik
    • Proceedings of the KIEE Conference
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    • 2002.11c
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    • pp.481-484
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    • 2002
  • In recent, the contactless IC card is widely used in traffic, access control system and so forth. And its use becomes a general tendency more and more because of the development of RF technology and improvement of requirement for user convenience. This paper describes the hardware module to process contactless protocol for implementation contactless IC card. And the hardware module consists of specific digital logic circuits that analyze digital signal from analog circuit and then generate data & status signal for CPU, and that convert the data from CPU into digital signal for analog circuit.

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Fashion Style of Women Silver Surfers on the SNS Shopping Channel (SNS 쇼핑채널에 나타난 실버서퍼(Silver Surfer) 여성의 패션스타일)

  • Kim, Jiseon;Yum, Haejung
    • Journal of Fashion Business
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    • v.25 no.2
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    • pp.34-50
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    • 2021
  • As silver surfers'(older people who are good at surfing the Internet) SNS use and influence increase, SNS shopping channels are also favored as the major means of contactless shopping. The study analyzed the trends in fashion styles corresponding to taste on the SNS shopping channels with silver surfer women as the target. Even though the shopping channel was for people in their 50s and 60s, most of the design factors focused on casual styles and young taste rather than the formal and mature image. The material, trim, and patterns reflected a retro or formal factor but were also reinterpreted as a young image to show the various forms. The characteristics of the women's fashion styles for silver surfers on the SNS shopping channels can be summarized as follows. First, they chose items that portrayed a young image regardless of their age. The colors, materials, and patterns of the products also helped to create a young image. Second, there was a tendency to pursue various casual items. Silver surfer women chose practical, casual items because of their active lifestyle. Third, retro items were reinterpreted as young and trendy. Silver surfer women showed their retro tastes but preferred practical clothing with young images.

The Effect of Unmanned Convenience Store Characteristics on Perception Benefits and Revisiting Intention in China: Moderating Role of Untact Tendency (중국의 무인편의점 특성이 지각혜택과 재방문의도에 미치는 영향: 언택트성향의 조절효과)

  • Chen Jiapeng;Cheol Park
    • Asia-Pacific Journal of Business
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    • v.15 no.3
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    • pp.101-120
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    • 2024
  • Purpose - The purpose of this study was to examine the influencing factors on the revisit intention of unmanned convenience stores for Chinese consumers who use unmanned convenience stores. The effect of unmanned convenience store characteristics (operation system, store arrangement) on customers' perceived benefits and the effect of perceived benefits (convenience, speed, stability, playability) on revisit intention were verified. In addition, by using untact propensity as a control variable, the purpose of this study was to examine that the characteristics of unmanned convenience stores have a moderating effect on the perceived benefits of customers. Design/methodology/approach - The study collected 201 survey data from unmanned convenience stores in China. In order to analyze the data, Smart PLS was used to carry out empirical analysis. Findings - The results showed that operating systems had a positive impact on convenience, speed, and safety, while store layout had a positive impact on playfulness. Perceived benefits (convenience, safety, and playfulness) had a positive impact on their intention to revisit. Rapidity had a negative impact on the intention to revisit. Contactless tendencies regulate the effect of operating systems on convenience. Research implications or Originality - Unmanned convenience stores are striving to provide high-quality experiences to customers and increase customer satisfaction by utilizing cutting-edge IT technologies in stores such as AI, mobile device payment services, QR codes, and big data technologies. Recently, research on unmanned convenience stores has been active in the service and distribution industry-related fields, but research on the intention to revisit is insufficient. Also, few studies have used untact propensity as a control variable.