• Title/Summary/Keyword: Contact modeling

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Effects of Salespersons' Appreciative Inquiry and Emotional Labor on Adaptive Selling Behavior and Customer Satisfaction (영업사원의 긍정 탐색 수용도와 감정노동이 적응적 판매행동 및 고객만족에 미치는 영향)

  • Lee, Hang;Kim, Joon-Hwan
    • Journal of Digital Convergence
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    • v.16 no.8
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    • pp.151-159
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    • 2018
  • This study focused on appreciative inquiry(AI) of salespeople who have to respond to various types of emotions according to the desires of individual customers at service contact points and the effect of emotional labor on adaptive selling behavior and customer satisfaction. Dyadic questionnaires were administerd to 115 automobile salespeople and 2 customers who received service from each salesperson, and the collected data was analyzed by using structural equation modeling. The results showed that AI had positive influences on deep acting and surface acting. Only deep acting was found to have positive relationship with adaptive selling behavior, but not to surface acting. Adaptive selling behavior had a positive effect on customer satisfaction. This study will contribute to identifying the need for AI access for salespersons and for activating adaptive selling behavior through emotional labor related to AI practice.

Modeling on the Condensation of a Stable Steam Jet Discharging into a Quenching Tank (응축탱크로 방출되는 안정된 증기제트 응축모델)

  • 김환열;하광순;배윤영;박종균;최상민
    • Journal of Energy Engineering
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    • v.10 no.4
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    • pp.349-356
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    • 2001
  • Phenomenon of direct contact condensation (DCC) heat transfer between steam and water is characterized by the transport of heat and mass through a moving steam/water interface. Since the DCC heat transfer provides some advantageous features in the viewpoint of enhanced heat transfer, it is widely applied to the diversified industries. This study proposes a simple condensation model on the stable steam jets discharging into a quenching tank with subcooled water from a single horizontal pipe for the prediction of the steam jet shapes. The model was derived from the mass, momentum and energy equations as well as thermal balance equation with condensing characteristics at the steam/water interface for the axi-symmetric coordinates. The extremely large heat transfer rate at the steam/water interface was reflected in the effective thermal conductivity estimated from the previous experimental results. The results were compared with the experimental ones. The predicted steam jet shape(i. e. radius and length) by the model was increasing as the steam mass flux and the pool temperature were increasing, which was similar to the trend observed in the experiment.

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Virtual Environments for Medical Training: Soft tissue modeling (의료용 훈련을 위한 가상현실에 대한 연구)

  • Kim, Jung
    • Proceedings of the KSME Conference
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    • 2007.05a
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    • pp.372-377
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    • 2007
  • For more than 2,500 years, surgical teaching has been based on the so called "see one, do one, teach one" paradigm, in which the surgical trainee learns by operating on patients under close supervision of peers and superiors. However, higher demands on the quality of patient care and rising malpractice costs have made it increasingly risky to train on patients. Minimally invasive surgery, in particular, has made it more difficult for an instructor to demonstrate the required manual skills. It has been recognized that, similar to flight simulators for pilots, virtual reality (VR) based surgical simulators promise a safer and more comprehensive way to train manual skills of medical personnel in general and surgeons in particular. One of the major challenges in the development of VR-based surgical trainers is the real-time and realistic simulation of interactions between surgical instruments and biological tissues. It involves multi-disciplinary research areas including soft tissue mechanical behavior, tool-tissue contact mechanics, computer haptics, computer graphics and robotics integrated into VR-based training systems. The research described in this paper addresses the problem of characterizing soft tissue properties for medical virtual environments. A system to measure in vivo mechanical properties of soft tissues was designed, and eleven sets of animal experiments were performed to measure in vivo and in vitro biomechanical properties of porcine intra-abdominal organs. Viscoelastic tissue parameters were then extracted by matching finite element model predictions with the empirical data. Finally, the tissue parameters were combined with geometric organ models segmented from the Visible Human Dataset and integrated into a minimally invasive surgical simulation system consisting of haptic interface devices and a graphic display.

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The 3-Dimensional Finite Element Analysis of Minimum Implant Structure for Edentulous Jaw (무치악에 대한 최소 임플란트의 구조물의 3차원 유한요소 해석)

  • Jang, In-Sik
    • Journal of the Korean Society for Precision Engineering
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    • v.25 no.2
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    • pp.148-155
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    • 2008
  • The aim of the study is to interpret the distribution of occlusal force by 3-dimensional finite element analysis of ISP(Implant Supported Prosthesis) supported by minimum number of implant to restore the edentulous patients. For this study, the Astra Tech implant system is used. Geometric modeling for 6 and 4 fixture ISP group is performed with respect to the bone, implant and one piece superstructure, respectively. Implants are arbitrarily placed according to the anatomical limit of lower jaw and for the favorable distribution of occlusal force, which is applied at the end of cantilever extension of ISP with 30mm. Element type is tetrahedral for finite element model and the typical mechanical properties, Young's modulus and Poisson's ratio of each material, cortical, cancellous bone and implant material are utilized for the finite element analysis. From this study, we can see the distribution of equivalent stress equal to real situation and speculate the difference in the stress distribution in the whole model and at each implant fixture, From the analysis, the area of maximum stress is distributed on distal contact area between bone and fixture in the crestal bone. The maximum stress is 53MPa at the 0.2mm area from the bone-implant interface in the maximum side for 300N load condition for 4 fixture case, which is slightly less than the stress calculated from allowable strain. This stress has not been deduced to directly cause the loss of crestal bone around implant fixture, but the stress can be much reduced as the old peoples may have lower chewing force. Thus, clinical trial may be performed with this treatment protocol to use 4 fixtured ISP for old patients.

Multilingual Product Retrieval Agent through Semantic Web and Semantic Networks (Semantic Web과 Semantic Network을 활용한 다국어 상품검색 에이전트)

  • Moon Yoo-Jin
    • Journal of Intelligence and Information Systems
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    • v.10 no.2
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    • pp.1-13
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    • 2004
  • This paper presents a method for the multilingual product retrieval agent through XML and the semantic networks in e-commerce. Retrieval for products is an important process, since it represents interfaces of the customer contact to the e-commerce. Keyword-based retrieval is efficient as long as the product information is structured and organized. But when the product information is expressed across many online shopping malls, especially when it is expressed in different languages with cultural backgrounds, buyers' product retrieval needs language translation with ambiguities resolved in a specific context. This paper presents a RDF modeling case that resolves semantic problems in the representation of product information and across the boundaries of language domains. With adoption of UNSPSC code system, this paper designs and implements an architecture for the multilingual product retrieval agents. The architecture is based on the central repository model of product catalog management with distributed updating processes. It also includes the perspectives of buyers and suppliers. And the consistency and version management of product information are controlled by UNSPSC code system. The multilingual product names are resolved by semantic networks, thesaurus and ontology dictionary for product names.

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Artificial neural network model using ultrasonic test results to predict compressive stress in concrete

  • Ongpeng, Jason;Soberano, Marcus;Oreta, Andres;Hirose, Sohichi
    • Computers and Concrete
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    • v.19 no.1
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    • pp.59-68
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    • 2017
  • This study focused on modeling the behavior of the compressive stress using the average strain and ultrasonic test results in concrete. Feed-forward backpropagation artificial neural network (ANN) models were used to compare four types of concrete mixtures with varying water cement ratio (WC), ordinary concrete (ORC) and concrete with short steel fiber-reinforcement (FRC). Sixteen (16) $150mm{\times}150mm{\times}150mm$ concrete cubes were used; each contained eighteen (18) data sets. Ultrasonic test with pitch-catch configuration was conducted at each loading state to record linear and nonlinear test response with multiple step loads. Statistical Spearman's rank correlation was used to reduce the input parameters. Different types of concrete produced similar top five input parameters that had high correlation to compressive stress: average strain (${\varepsilon}$), fundamental harmonic amplitude (A1), $2^{nd}$ harmonic amplitude (A2), $3^{rd}$ harmonic amplitude (A3), and peak to peak amplitude (PPA). Twenty-eight ANN models were trained, validated and tested. A model was chosen for each WC with the highest Pearson correlation coefficient (R) in testing, and the soundness of the behavior for the input parameters in relation to the compressive stress. The ANN model showed increasing WC produced delayed response to stress at initial stages, abruptly responding after 40%. This was due to the presence of more voids for high water cement ratio that activated Contact Acoustic Nonlinearity (CAN) at the latter stage of the loading path. FRC showed slow response to stress than ORC, indicating the resistance of short steel fiber that delayed stress increase against the loading path.

Vibration behaviors of a damaged bridge under moving vehicular loads

  • Yin, Xinfeng;Liu, Yang;Kong, Bo
    • Structural Engineering and Mechanics
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    • v.58 no.2
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    • pp.199-216
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    • 2016
  • A large number of bridges were built several decades ago, and most of which have gradually suffered serious deteriorations or damage due to the increasing traffic loads, environmental effects, and inadequate maintenance. However, very few studies were conducted to investigate the vibration behaviors of a damaged bridge under moving vehicles. In this paper, the vibration behaviors of such vehicle-bridge system are investigated in details, in which the effects of the concrete cracks and bridge surface roughness are particularly considered. Specifically, two vehicle models are introduced, i.e., a simplified four degree-of-freedoms (DOFs) vehicle model and a more complex seven DOFs vehicle model, respectively. The bridges are modeled in two types, including a single-span uniform beam and a full scale reinforced concrete high-pier bridge, respectively. The crack zone in the reinforced concrete bridge is considered by a damage function. The bridge and vehicle coupled equations are established by combining the equations of motion of both the bridge and vehicles using the displacement relationship and interaction force relationship at the contact points between the tires and bridge. The numerical simulations and verifications show that the proposed modeling method can rationally simulate the vibration behaviors of the damaged bridge under moving vehicles; the effect of cracks on the impact factors is very small and can be neglected for the bridge with none roughness, however, the effect of cracks on the impact factors is very significant and cannot be neglected for the bridge with roughness.

Visual Performances of the Corrected Navarro Accommodation-Dependent Finite Model Eye (안구의 굴절능 조절을 고려한 수정된 Navarro 정밀모형안의 시성능 분석)

  • Choi, Ka-Ul;Song, Seok-Ho;Kim, Sang-Gee
    • Korean Journal of Optics and Photonics
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    • v.18 no.5
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    • pp.337-344
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    • 2007
  • In recent years, there has been rapid progress in different areas of vision science, such as refractive surgical procedures, contact lenses and spectacles, and near vision. This progress requires a highly accurate modeling of optical performance of the human eyes in different accommodation states. A new novel model-eye was designed using the Navarro accommodation-dependent finite model eye. For each of the vergence distances, ocular wavefront error, accommodative response, and visual acuity were calculated. Using the new model eye ocular wavefront error, accommodation dative response, and visual acuity are calculated for six vergence stimuli, -0.17D, 1D, 2D, 3D, 4D and -5D. Also, $3^{rd}\;and\;4^{th}$ order aberrations, modulation transfer function, and visual acuity of the accommodation-dependent model eye were analyzed. These results are well-matched to anatomical, biometric, and optical realities. Our corrected accommodation-dependent model-eye may provide a more accurate way to evaluate optical transfer functions and optical performances of the human eye.

Simplified Finite Element Model of an Anchor Bolt Inserted Through Concretes Considering Clamping Forces (체결력을 고려한 콘크리트 삽입 앵커볼트의 간편 유한요소 모델)

  • Noh, Myung Hyun;Lee, Sang Youl;Park, Kyu Sik
    • Journal of the Computational Structural Engineering Institute of Korea
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    • v.26 no.4
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    • pp.293-300
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    • 2013
  • In this study we proposed a simplified finite element model of anchor bolt system inserted through concrete structures considering clamping forces. The three different finite element types using LS-DYNA are applied for numerical efficiency of the anchor bolt modeling. Combined beam and solid elements are used to reflect the tension state at internal part of anchor bolt due to torques. The clamping forces due to torques are considered by introducing a compression for a nut plane modeled by beam elements. The numerical examples show good agreement with different element types. Parametric studies are focused on the various effects of different element types on the induced axial and shear forces of anchor bolts considering clamping forces.

A Study on the Dynamic Response of Highway Bridges by 4-Axles Single Truck (4축 단일차량에 의한 도로교의 동적응답에 관한 연구)

  • Chung, Tae-Ju
    • Journal of Korean Society of Steel Construction
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    • v.23 no.3
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    • pp.397-404
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    • 2011
  • In this paper, a research for the dynamic wheel loads of a 3D vehicle model, which relates to a tire-enveloping model, is carried out. A single truck with four axles is modeled as a 10-D.O.F. vehicle by modeling both contact length of tires and pitching of tandem spring axles. The dynamic equations of the vehicle are obtained using the Lagrange's equation, the solution of the equations is calculated by Newmark-${\beta}$ method. The validity of the developed 3D vehicle model is demonstrated by comparing results obtained from the proposed method with those from experimental data. The maximum impact factors of tire force are evaluated according to the various step bumps on which a 24-ton dump truck is running.