• 제목/요약/키워드: Consumer Studies

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The Role of Corporate Image and Brand Personality in Global Consumer Choice: An Empirical Exploration

  • Lee, Bong-Soo
    • Journal of Korea Trade
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    • 제25권2호
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    • pp.178-195
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    • 2021
  • Purpose - This study aims to analyze consumer in the multidimensional aspect of a combination of corporate image and brand personality in order to identify the structural causal relationship between consumer choice and corporate image and brand personality. Design/methodology - This study combined theoretical literature studies with empirical field studies using questionnaire survey methods. To achieve this objective, a hypothetical causal model consisting of three potential variables and nine measurement variables was created based on prior research, and a structural equation model was used to identify the suitability of the model. Findings - The hypothetical model established by this study was judged to be generally appropriate. In particular, corporate image was shown to have significant static direct effects on consumer choice and brand personality. It was also shown that brand personality had a direct static effect on consumer choice, and that corporate image has an indirect significant impact on consumer choice by moderating brand personality. Originality/value - Previous papers have mainly focused on one-dimensional studies of various images, such as companies and brands. However, this paper used a model that analyzed consumer choice through multi-clue information rather than corporate images as the only clue to consumer choice.

브랜드이미지가 소비자의 행동에 미치는 영향에 관한 연구 (A study on the Influence of Consumer Behavior on the Brand Image)

  • 김세환;김종완
    • 산업융합연구
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    • 제6권2호
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    • pp.29-42
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    • 2008
  • The prior studies for consumer-brand relationships vested brands with personalities after had personified them. In these studies, a brand become the object of consumer's attitude, and former researchers investigated the types and styles of consumer-brand relationships based on this theory. However, I though that these studies did not follow the original concept of 'relationship' for they approached consumer as the subject and a brand as the object.

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사회교육으로서의 소비자교육프로그램 개발 I: 소비자교육프로그램 운영현황과 상담사례 분석 및 시사점 (Development of Consumer Education Program As Social Education Program: Part I)

  • 양세정
    • 가족자원경영과 정책
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    • 제9권3호
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    • pp.113-134
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    • 2005
  • The study was first part of the research on development of consumer education program as social education program. The purpose of this study was to review social consumer education programs conducted by various organizations and to examine the consulting statistics from Korea Consumer Protection Board and Korea National Council of Consumer Organizations. In Consumer Protection Board, consumer education was operated mainly for both college students majored in consumer studies and public-sector workers. Outgoing education was provided mainly to the persons in industries and housewives. Other consumer organizations conducted consumer education using government funds. The organizations considered 'purchasing' and 'consumerism' most frequently as the topics for the education. 'Credit' and 'insurance' were another main concerns at the education. The consulting statistics showed that 'mobile communication', 'laundry service', 'health foods', and 'educational materials for foreign language' took the largest portion of the consumer consulting. Some implications were made for developing consumer education program as social education.

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그린소비자의 특성에 관한 질적 연구 : 적극적인 그린소비자(Proactive Green Consumer)를 중심으로 (A Qualitative Research on the Characteristics of the Green Consumer)

  • 최경하;고화정;정순희
    • 가정과삶의질연구
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    • 제28권5호
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    • pp.183-195
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    • 2010
  • This paper, reviews the characteristics of green consumers through a Focus Group Interview (FGI) method. This study shows that some remarkable changes are taking place in the lifestyles of green consumers compared with the past lifestyles of green consumers. Second, this study shows that green consumers have the correct green opinions about present environmental problems and they have a critical environmentally conscious attitude on this issue. Third, the research shows that green consumers behave environmentally (buying, use, and disposal acts) based on individual and personal standards. This study suggests (based on the research findings) methods to solve environmental problems to the government, corporations, and consumers as well as ways to increase the number of environmentally conscious consumers.

소비자 중재합의의 부합계약성에 관한 검토 - 미국법을 중심으로 - (Review on the Adhesiveness of Consumer Arbitration Agreements: U.S. Laws)

  • 하충룡
    • 한국중재학회지:중재연구
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    • 제22권3호
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    • pp.47-69
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    • 2012
  • This paper investigates the U.S. courts'attitudes toward the legal doctrine of adhesion contracts, which have been employed as contract defenses by individual consumers who have entered into consumer arbitration agreements with businesses. Some requirements have been added to the sole adhesiveness of the arbitration clause that can invalidate the arbitration clause, including unconscionability and unreasonable harshness. It seems that the U.S. courts have moved toward a more tightened stance in evaluating the validity of consumer arbitration clauses, favoring consumer arbitration.

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집단소비자분쟁조정제도에 관한 연구 (A Study on Collective Consumer Dispute Mediation System)

  • 김상찬;이충은
    • 한국중재학회지:중재연구
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    • 제19권1호
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    • pp.99-119
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    • 2009
  • In modern capitalistic society, the harmed consumers like consumer complaints etc. are increasing day by day being caused by mass production and mass consumption etc. These consumer damages can come out as many types, but can be the most typical form. If there is a majority of the small sum damage, being saved by legal procedures is a fact that many consumers renounce it for long time, lots of expense and the complexity of the process etc. So, the government enforces consumer groups suit and collective dispute mediation system revising Framework Act on consumer. Specially, collective dispute mediation system, one of the ADR, saves the harmed consumers and accomodates efficiency in management of consumer dispute settlement commission by dealing with it collectively if the same or similar damage without a legal procedure happens to a great number of consumers. However, collective consumer dispute mediation system also has a number of problems. Therefore, this thesis is looking into the function and procedure of the collective consumer dispute mediation system on Framework Act on consumer as well as its problems and ways of improving it.

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의료소비자의 권리 증진을 위한 소비자 정보추구에 관한 연구 (Study of Medical Service Consumer's Information Seeking for Empowering Their Sovereignty)

  • 백혜란;이기춘
    • 대한가정학회지
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    • 제44권11호
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    • pp.133-148
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    • 2006
  • This study takes an effort to suggest solutions for medical service consumers' sovereignty. Specifically, consumer evaluation, information seeking level, and affecting factors on information seeking level were explored in terms of medical service. In present study, medical information included medical institution and doctors, prescription, diseases, medical treatment and medical expense. Medical service consumers' information seeking is identified as consumers' own efforts to acquire medical information through various sources. The analysis results suggested that consumers' information seeking level is even lower, while their evaluation level is somewhat low. Moreover, the result for information seeking level by consumer characteristics implied that people who have high education, high economic status, medical knowledge, and high attitudes for consumer right are active information seekers. Finally, consumer attitudes for right appeared most influential factor on information seeking level, implying direction for medical service consumer education.

명품 관련 기존 연구의 분석 (The Analysis of Previous Luxury Brand Studies)

  • 홍수화;김미영
    • 복식문화연구
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    • 제15권1호
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    • pp.81-97
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    • 2007
  • The purposes of this study were to build the concept of luxury brand and analyze the previous luxury brand studies. A number of publication and journals were reviewed and analyzed depending on subjects and year. The result of review and analysis were as follows: 1. The concept of luxury brand in the previous studies were arranged and the concept of luxury brand was defined by special characteristics of luxury brand. The subjects were usually categorized into three fundamental groups: luxury brand consumer characteristics, Marketing's 4P of luxury brand, social & culture analysis of luxury brand. In general, the studies of luxury brand consumer characteristics are conducted most actively, and they are followed by the marketing of luxury brand and social & culture analysis of luxury brand. 2. Luxury brand studies were organized by year. As a result, of this study, It tends to increase the concern and studies of luxury brand from 2003 to 2005. At the beginning of luxury brand studies, the consumer characteristics studies were researched actively. However the marketing studies were increasing and subjects were diversed gradually. But, previous studies of Luxury brand lacked in explaining changed consumer characteristics, marketing and social & culture analysis. Thus, this study directed the future studies to study deep into luxury brand studies.

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멀티채널환경에서의 정보채널과 정보내용에 관한 소비자 혼란 (Consumer Confusion on the Information Channel and Information Contents of Multichannel Environment)

  • 남유진;김경자
    • 한국생활과학회지
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    • 제22권3호
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    • pp.455-471
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    • 2013
  • The purpose of this study was to investigate on what kinds of consumer confusion exist and how much confusion consumers experience during their information search process. In-depth interviews and a questionnaire survey with college students were conducted to figure out the type and the level of consumer confusion. Results showed that college students were somewhat confused when they chose information channel and when they understood and used the chosen information. It was found that confusion was due to partly because of too many information and partly because of the lack of consumer searching skill.