• Title/Summary/Keyword: Consumer Related Marketing

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On Customer Participation and Its Effect in Developing New Products of Foodservice Industry (외식 신상품 개발에 식품 위생과 고객 자발적 행위의 효과 측정)

  • Lee, Sun-Ho
    • Culinary science and hospitality research
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    • v.13 no.4
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    • pp.232-242
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    • 2007
  • Consumers are not simply consuming products anymore. They now take part in developing new products. Thus, it is essential that we devise a variety of consumer-oriented marketing strategies to keep close relationships with consumers. The purposes of this study were as follows: 1) to explore the relationship between customer participation and surveys on its effect, 2) to compare groups with respect to customer participation, and 3) to see whether there is a cause-effect relationship between the customer participation and surveys on its effect. Frequency analysis, correlative analysis and discriminate analysis were used to analyze the data. The results of testing hypotheses can be summarized as follows. we find that, as for customer participation factors, there is significant relationships among survey factors including customer satisfaction, cost reduction, customers' prior occupations. The current analysis exhibits favorable results in the customer participation and such factors. The analysis shows that there is significant difference between the active groups and the passive groups in all the new product development related factors; customer satisfaction, cost reduction, customers' prior occupations. Finally, this perhaps indicates that the result of the survey depends on whether firms are positive or negative in introducing customer participation.

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A Study on the Consumers' Expectation, Perception, Quality, and Satisfaction with the Industrial Nursing Services (간호서비스에 대한 대상자의 기대와 지각, 만족에 관한 연구 -SERVQUAL 척도의 적용-)

  • Jung, Myun-Sook;Youn, Mi-Jin
    • Research in Community and Public Health Nursing
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    • v.12 no.3
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    • pp.570-581
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    • 2001
  • The purpose of this study was to analyze consumers' expectation. perception and satisfaction. The subjects in this study were 200 employees who were employed in a department store. They experienced nursing services from the primary care center at the department store. The results were as follows: 1. The rank of perceived significance of nursing services is tangibility, reliability, assurance, responsiveness. and empathy, respectively. 2. The rank of perceived service quality is empathy. responsiveness. assurance. reliability. and tangibility. 3. The rank of expectation and the rank of perception about nursing services are same. They are assurance, reliability, responsiveness, tangibility, and empathy respectively. 4. The regression analysis, which related the effect of perceived service quality to consumers satisfaction, had R2 value of 22.9%. From the above results, it can be concluded that the higher consumers' satisfaction can be explained by the greater perceived service quality.

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A Study of Consideration of Children's Furniture Design Elements (아동용 가구디자인 요소의 고려 사항 연구)

  • Lee, Sang Ill;Kim, Chung Ho
    • Journal of the Korea Furniture Society
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    • v.28 no.3
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    • pp.185-197
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    • 2017
  • With the advent of industrial society, the phenomenon of nuclear families has brought many changes in the family environment. Of changes, a decrease in the number of new-born babies led to one-child families, which then led to an increase in interest in children. Interest in children gave birth to a consumptive trend called "kids marketing," and phenomena of generous investment and consumption for children appear to continue to the future. In reality, too, the consumer market of children's apparel and learning materials for children has sharply increased over the past few years, and products related to children have become the center of family consumptions. Therefore, at this point when children are the center of consumptive life in the family and the relationship between products and users is becoming an increasingly more important variable, the conductive research focusing on children is necessary. These important factors embraced wide areas of activities in research on children, from children's physical changes, children's preference, such as color and material, to children's consumptive environment, as they can provide a foundation for furniture design suitable for children.

Marketing Strategy of Agricultural Products Through Combining Several Certification Systems (농산물인증제도를 활용한 농산물 유통 전략)

  • Kim, Yun-Shik;Nam, Kyong-Su
    • Journal of agriculture & life science
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    • v.43 no.5
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    • pp.73-82
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    • 2009
  • There are several certification systems in agricultural products in Korea. Some examples are organic certificate, GAP certificate, KPGI certificate, Top Fruits/ Rice certificate and so on. The certification systems have been launched to guarantee the quality and safety of agricultural products to consumer. Despite the definite objectives of each certification system, it is said that the certification systems have not been successful to convey the related information to consumers. One of the reasons is that there exist several certificates so make consumers confused. It is also quite true that maintaining and promoting an individual certification system are highly costly from a point of institute's view. This paper proposes a plausible solution to these problems by combining several certificates.

A Study of the Consumers' Lifestyle on Seafood Dining Market (수산물 외식 소비자의 라이프스타일에 관한 연구)

  • Kang, Hyo-Seul;Kim, Ji-Ung;Jang, Young-Soo
    • The Journal of Fisheries Business Administration
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    • v.49 no.3
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    • pp.15-28
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    • 2018
  • This study categorized Korean seafood diners according to their lifestyle attributes of seafood consumption. This categorization facilitated to set more detailed marketing strategies to each consumer groups so it can lead to promote seafood dining industry in Korea. For this study, a survey was conducted from September 10 to October 9, 2017 in the form of self-completed surveys from seafood restaurant diners living in Busan, Korea. A total of 251 questionnaires were collected and used for data analysis. The results were as follows. There were eight attributes of lifestyle which Korean seafood diners have had such as 'rationality', 'freshness', 'taste', 'health', 'ambiance', 'the latest trend of seafood dining', 'scarcity' and 'familiarity'. The largest number of respondents(154 out of 251, 61.4%) responded that they considered 'rationality' important when choosing their seafood restaurants among the eight attributes. 'freshness(135 out of 251, 53.8%)' was followed. 'the latest trend of seafood dining' and 'familiarity' were the ones that the smallest number of respondents(61.4, 10.8%) considered those as significant attributes for their seafood restaurants selection.

Which Motivations Influence Consumer Behavior? : Focusing on Second-hand Distribution Platforms

  • Hong-Sub, SHIN;Eunji, CHOI;Jin-Hwan, KIM
    • Journal of Distribution Science
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    • v.21 no.3
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    • pp.123-134
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    • 2023
  • Purpose: The no-contact and economic downturn caused by COVID-19 have further grown the used market. The second-hand trading industry has established itself as a popular consumption culture, leading to exponential growth in the size of the market. This study aims to identify the types of shopping motivation for used products targeting Korean consumers, and to examine the relationship between shopping motivations for second-hand transactions, consumption values, and re-use intentions. Research design, data and methodology: The first study was conducted on 63 used trading platform users and the second study was conducted on 441 used trading platform users to identify the types of consumers' motivation for shopping for used products. Results: As a result of the first study, the shopping motivation types of Korean used product consumers were classified into convenience motivation, economic motivation, hedonistic motivation, information Acquisition motivation, and free time utilization motivation. As a result of the second study, it was found that convenience motivation had the greatest influence on functional values and hedonic motivation had the greatest influence on emotional values, and that functional values had a great influence on platform reuse intentions. Conclusions: This study provides practical implications for the establishment of marketing strategies for used trading platforms and academic implications for research related to used trading.

Green Supply Chain Management to Promote Environmental Awareness of Consumers in the Fashion Design Industry

  • Jieun KIM;Junhyuck SUH;Eungoo KANG
    • Journal of Distribution Science
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    • v.22 no.3
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    • pp.93-104
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    • 2024
  • Purpose: Using green supply chain management (GSCM), the current study focuses on the fashion design industry as a central player in promoting an eco-conscious consumption culture by creating awareness of the need to produce and consume eco-friendly fashion products instead of only capitalizing on the shifting consumer tastes, preferences, and expectations. Research design, data and methodology: This study selected a PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) checklist as a research methodology. The purpose is the detailed and disinterested evaluation of all the published information related to the topic of the research. Results: This study suggests brief solutions of the GSCM based on the five categories of sustainable fashion activities that contribute to the development of eco-friendly fashion designs and marketing strategies. This strategy employed by firms to promote sustainable production and consumption is a major factor in enhancing consumers' environmental awareness. Conclusions: The study delves into how brands in the fashion design industry provide a platform for collective action by investing in educational campaigns and transparent communication, collaborating with various stakeholders to maximize awareness of the need for eco-conscious consumption and the availability of green fashion products. Practitioners should consider developing a comprehensive framework to assess the feasibility of different awareness strategies and purchase stimulation approaches.

Effects of Unified Theory of Acceptance and Use of Technology (UTAUT) Within the Circumstance of Fourth Industrial Setting

  • Soo-Hwa LEE;Eungoo KANG
    • Fourth Industrial Review
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    • v.4 no.2
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    • pp.11-18
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    • 2024
  • Purpose: This research delves into the topic by exploring the impacts of the Unified Theory of Acceptance and Use of Technology (UTAUT) on the fourth industrial setting. As the study begins with a comprehensive review of the literature to find other scholars' contributions, the present authors try to synthesize and integrate scattered related topics in the literature dataset. Research design, data and methodology: We used a descriptive, causal, and explanatory research design hybrid. A causal research design is an approach used to investigate the interaction and relationship between given variables. The screening began with searching using keywords, filtering using the inclusion criteria, and arriving at the final set of sources. Results: There were four crucial findings: 1. The Performance Expectancy Construct Has Strongly Influenced and Influenced the Decision to Acquire and Use a Given Technology. 2. Effort Expectancy Construct Has Influenced the Trends of Adopting. 3. Social Influence and Impact on Choice and Use of Technologies. 4. Facilitating Conditions as A Factor in Modern Production and Consumption. Conclusions: All in all, UTAUT is used in a predictive manner and very instrumental for the producers and users of various technologies. Four primary constructs are critical in making the theory complete, essential, and reliable within the fourth industrial setting.

A Meta-analysis of Variables Related to Cosmetic Purchasing Behaviors of New Seniors (뉴 시니어의 화장품 구매행동 영향변인에 관한 메타분석)

  • 백경진;이정우
    • Journal of Investigative Cosmetology
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    • v.14 no.3
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    • pp.386-404
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    • 2018
  • Here, we aimed to determine, using meta-analyses, the relative importance of factors influencing cosmetic purchasing behaviors. Specifically, effect sizes were compared for studies that included and excluded consumers aged in their fifties to identify and rank factors that have a major impact on the purchasing behavior of new seniors-individuals who have recently emerged as an important consumer group in the cosmetics market. To this end, 77 Korean journal articles, and masters and doctoral theses with cosmetic purchasing behavior as a dependent variable published between 2008 and 2017 were selected, and effect sizes of correlation coefficients were calculated for relevant variables. The study findings are as follows. First, the total effect size for factors influencing purchase behavior of cosmetics was slightly larger than medium and was statistically significant. Second, mediators, age, gender, item, price, and source were found to have statistically significant effect sizes. Third, for studies that included consumers aged in their fifties, user attributes and brand attributes were identified as important variables that were more influential at the purchase intention stage than the purchase stage, suggesting an age-group effect on cosmetic purchasing behavior. By identifying factors influencing cosmetic purchasing behaviors using a comparison of studies with and without consumers aged in their fifties, there appears to be significant implications for cosmetic marketing strategies aimed at new seniors.

An Analysis of Consumer Purchasing Decision Determinants on Local Liquors (지역특산주류 소비자 구매 결정 요인분석)

  • YOU, Jae-Eun;CHOI, Jong-Woo
    • The Journal of Industrial Distribution & Business
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    • v.10 no.6
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    • pp.39-50
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    • 2019
  • Purpose - Since the local liquor industry uses the agricultural products produced in the region as the main raw material, cultivation of the industry can be a way to expand the demand for domestic agricultural products and can contribute to the income increase of the farmers. In addition, the local liquor industry can be developed into a region-specific industry differentiated from other regions by linking with the region's tourism resources. Therefore, in order to achieve various derivative effects through promotion of the local liquor industry, it is necessary to precisely understand the factors related to the purchase and consumption of local liquor which then will lead to an increase in consumption. This study analyzes the current status and problems of local liquor industries and examines the determinants of consumers' purchasing decisions of regional specialties through questionnaires. We will then propose a strategy to promote consumption of locally produced alcoholic beverages. Research design, data, and methodology - An online Domestic Consumer Survey was conducted to identify the actual purchases and uses of local liquors for 500 consumers nationwide. Based on the questionnaire results, the analysis uses an ordered probit model. Results - As a result of analyzing the effect of consumer characteristics on the purchase of local liquors, it was found that the average cost of drinking, income, local specialty, brewery experience, and health concerns have a significant effect on gender, drinking frequency. All the variables except the participation in the training of the special provincial manufacturing method were found to be statistically significant. The statistical significance was at a 1% significance level for the remaining factors excluding the bottle design. This shows that the higher taste, quality, price, and harmony with food, the higher the probability of purchasing local liquors. Conclusions - In the analysis of factors influencing the purchase intention of local liquors, it was found that factors such as taste, quality, price, and harmony with food had a significant effect. Given the diversity of purchasing factors, the importance of diversification strategies is emphasized again. In particular, it will be important to secure wide publicity for local liquors through various PR strategies.