• Title/Summary/Keyword: Consumer Center of Japan

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The trends and evaluations for Governmental system of redressing consumers' losses in Japan: comparison to Korea (일본의 소비자피해구제 행정체제 현황 및 평가: 한국과의 비교를 중심으로)

  • HUh Kyung Ok
    • Journal of Family Resource Management and Policy Review
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    • v.8 no.1
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    • pp.1-13
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    • 2004
  • This study examined in detail the Japanese system of redressing consumers' losses and the overall consumer administrative system and compared them with the Korean counterpart to seek for a direction of reforming the systems. Several policy suggestions could be made as follows to activate the systems and improve the performances of the consumer administration in both Japan and Korea. First, in Japan, consumer center must be efficiently operated while private consumer groups, firms, consumer agencies and other organizations must actively join to actively redress consumers' losses and implement other consumer policies. Second, in Korea, regional consumer policies are weak so that they must learn Japanese well-developed regional consumer administration system by examining their current development, strengths, and weaknesses. Third, working conditions must be urgently improved, increasing the number of consumer counselors who are involved in consumer policies as well as to guarantee minimum level of their payment. On the other hand, the trend of hiring married and old employees being responsible for implementing consumer policies in Japan must be improved. Fourth, divisions of works in consumer policies among consumer groups as well as their specialization in Korea are necessary. Finally, as counseling of consumers through internet were not available in Japan, that type of counseling must introduce and become more popular in the future.

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Changes in Consumer Policy and Trends of Local Consumer Administration in Japan - Focusing on the Situations of Reduction and Entrustment to Civil Consumer Groups on Consumer Centers (일본 소비자정책의 전환과 지방 소비자행정의 동향 -소비생활센터의 축소 및 민간위탁 현황을 중심으로)

  • Lee Hyun-Jin
    • Journal of Families and Better Life
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    • v.24 no.4 s.82
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    • pp.103-116
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    • 2006
  • This study reviews trends of Japanese consumer policies, with particular attention to the situations of operating local consumer centers, in an effort to find ways to develop rapidly changing local consumer administration practices in Japan. Budget cut on consumer administration by the Japanese government has resulted in a reduction of consumer centers in Todohuken, while new consumer policy, which seeks greater consumer independence, has encouraged civil consumer groups' participation in consumer administration. In particular, entrustment of consumer centers to civil groups has increasingly stimulated more region-oriented local consumer policies and enhanced the efficiency of consumer administration. To activate local consumer administration, it seems necessary to provide assistance to entrusted civil groups, strengthen business regulations of Todohuken administration, and ensure more effective operation practices of civil consumer groups.

Groping out Direction for the Supporting System of Consumer Education in School (학교소비자교육 지원 기관을 위한 방향 모색)

  • 김지경;양정혜;박인순
    • Journal of the Korean Home Economics Association
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    • v.40 no.2
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    • pp.131-142
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    • 2002
  • Interested in the importance of Consumer Education in school has recognized in modem society, due mainly to the development and change of consumption life. Among the many contributions to the study of consumer issues that Consumer Education in school is the most important thing to be rational consumer. However, There is no any system to support the Consumer Education in school even though we need it. And thus, this paper is used the method of Contents Analysis through critically reviewing the professional web-sites of Consumer Education Center in Japan and Europe in order to investigate what the goal is, what contents are, how they operate their Consumer Education System. Moreover, we compare two web-sites in aspects of system, structure. The Consumer Education in Japan and Europe is toward the value of life which is not the buy-man-ship but the way of thinking and philosophy of life. The school lead the Consumer Education through the integrated system which is invoked all of related subjects. Each related subject is gotten together for the Consumer Education. Most of all the Consumer Education Center in Japan and Europe is in the middle of Consumer Education in school, and then absolutely assist and support Consumer Education in school.

The trends and comparisons of consumer agencies between Japan and Korea: Focused on work performance (한국과 일본의 소비자 업무 현황파악 및 비교: 업무평가를 중심으로)

  • 허경옥
    • Journal of the Korean Home Economics Association
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    • v.42 no.2
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    • pp.161-175
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    • 2004
  • This study investigated and compared the tasks peformed by Consumer Agencies in Korea and Japan. It also investigated the variables influencing evaluation scores on consumer tasks. The results of this study are summarized as follows. First, Japanese counselors were predominantly older, married females in contrast to the predominance of relatively young, single, male, Korean consumer counselors. In Korea, most consumer tasks were performed by Consumer Agencies in Seoul while internet counseling was popular. In addition, 13 counselors belong to Korean Consumer Agencies while 80 worked in the Korea Consumer Protection Board. In Japan, consumer tasks were peformed by Consumer Centers located broadly across the nation but no internet counseling was provided, while the average number of consumer counselors per Consumer Center was 8. The average number of consumer counseling sessions per day was greater in Korea than in Japan while the average monthly income was higher in Japan than in Korea. Second, evaluation of the tasks performed by Consumer Agencies revealed that the Korean Consumer Agencies scored higher performance than their Japanese counterparts. Third, the degree of job satisfaction significantly influenced evaluation scores in both consumer counseling tasks and provision of consumer information in Korea. In Korea, among the tasks concerning consumer education, job-training education was a significant variable while the number of Korean counselors in Consumer Agencies positively influenced scores on activities concerning consumer movement and alliance with other agencies. However, the degree of job satisfaction among counselors positively and significantly influenced evaluation scores in tasks concerning consumer counseling, provision of consumers'information, and consumer education. On the other hand, the number of counselors in Japanese Consumer Centers influenced the evaluation scores on tasks concerning consumer policy, consumer survey, and consumer campaign.

The Improvement of Related Legal Systems of Community Facilities for Community Activation (커뮤니티 활성화를 위한 주민공동시설 관련 법적 제도 개선방안에 관한 연구)

  • Shin, Hwa-Kyoung;Jo, In-Sook
    • Journal of the Korean housing association
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    • v.23 no.2
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    • pp.47-57
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    • 2012
  • The purpose of this study was to suggest improvements to the related regulations of community facilities for community activation by analyzing the current situations and problems of the related regulations of community facilities in apartment housing complexes. To provide the improvement, we took contents analysis about community facilities for activation of the community. We interviewed a national civil servant, a local civil servant and an employee at Daiwa house in Japan, and conducted a field survey of community facilities in Japan during July 20-23, 2010. The main findings of this study were as following; there were problems that the related regulations of community facilities didn't reflect the characteristics of residents and community. Therefore, it was necessary to improve the related regulations to reflect the characteristics of residents and community. So the current standards were revised by local government ordinance. Community centers were not installed in each housing complex, but were installed to share with several housing complexes. Regional community centers are needed for activation of regional communities as with the Baycore Civil center.

An Empirical Study on the Use of Trade Insurance by Korea Agricultural and Marine Products Trading Companies (한국 농수산물 수출업체의 무역보험상품 이용에 관한 실증분석)

  • PAK, Myong-Sop;PAK, Young-Hyun
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.66
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    • pp.285-312
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    • 2015
  • Export and import of food, agriculture, forestry, fishery products are suffering from low growth rate due to the European financial crisis, global recession, and Japan's 2012 export expansion following the aftermath of 2011 earthquake. Upon the signing and enactment of Free Trade Agreement with the U.S. and the EU, agriculture and fishery product have become the center of attention. Agriculture and fishery was reported to be 80million dollars, 1.46% of total national export, in 2012. Starting from2000, South Korea's government began its effort to expand agriculture and fishery export and as a result, export has steadily increased despite decreased consumption led by global recession. K-Sure has started an insurance program with the purpose of promoting SME business's export. It protects SME business against risk arising from credit, emergency, bad debt, and domestic price increase. This study aims to evaluate the service quality of K-Sure's insurance program via surveying SME businesses in the agriculture and fishery industry. Also this study will identify key service factors for SME businesses and explore ways to expand SME exports of agriculture and fishery by analyzing consumer satisfaction index. Results indicated service product quality factor, service communication quality factor, and social quality factor was key to improving consumer satisfaction for SME businesses in agriculture and fishery industry. Service product quality factor had a negative effect on consumer satisfaction in term of variety and results indicated that service communication quality factor's responsiveness element had minimal impact on consumer satisfaction. Conversely, all elements for social quality factor had positive effects on consumer satisfaction. Thus, leading to the conclusion that improvements in service product quality factor and service communication quality factor will indeed increase consumer satisfaction.

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An study on the Space Composition of the Theme Park-style Shopping Center - Focused on Designed Projects by Jerde Partnership - (테마파크 형 쇼핑센터의 공간구성에 관한 연구 - 저드파트너쉽의 설계 작품을 중심으로 -)

  • Ha, Sung-Joo
    • Korean Institute of Interior Design Journal
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    • v.16 no.6
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    • pp.144-151
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    • 2007
  • The idea of shopping is changed from a purchase of merchandise to an experience of pleasure. This study is a space composition analysis for the introduction of theme in multi-plex shopping center design to reflect variable consumer trend and company marketing strategy, The study progressed through theoretical consideration and substance analysis about the shopping centers which had been designed by Jerd Partnership In Japan since 2000. The following is result. The path is a sole main street that is made of curve form, parallel and vertical circulating rout and movement of human being. It leads continuity. The node and landmarks have a circular court with typifier as powerful center, character of transition space and event for experience. It makes locational quality. The districts are composed of retail shops, restaurants and culture facilities and the edge is represented by closed vertical wall and parapet. It induces a domain. The characteristic of Jerde shopping center is an experience of theme environment through the path as betweenness with a story based on a main theme. It is mostly related nature or exotic element and is obviously represented at path and node. The node takes a round shape and bring about event as a court. The application of theme to the shopping center by Jerde has a significant meaning for place marketing.

An study on the Expressive Characteristics of Jerde Partnership's shopping center - Focused on Space Composition of Theme Park-style - (저드파트너쉽 쇼핑센터의 표현 특성에 관한 연구 - 테마파크형 공간구성을 중심으로 -)

  • Ha, Sung-Joo;Ha, Mi-Kyoung
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2007.11a
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    • pp.103-106
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    • 2007
  • The idea of shopping is changed from a purchase of merchandise to an experience of pleasure. This study is a space composition analysis for the introduction of theme in multi-plex shopping center design to reflect variable consumer trend and company marketing strategy. The study progressed through theoretical consideration and substance analysis about the shopping centers which had been designed by Jerd Partnership from 2000 in Japan. The following is result. The path is a sole main street that is made of curve form, parallel and vertical circulating rout and movement of human being. It leads continuity. The node and landmarks have a circular court with typifier as powerful center, character of transition space and event for experience. It makes locational quality. The districts are composed of retail shops, restaurants and culture facilities and the edge is represented by closed vertical wall and parapet. It induces a domain. The characteristic of Jerde shopping center is an experience of theme environment through the path as betweenness space with a story based on a main theme.

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An Analysis of the Competitiveness of Renewable Energy Technologies (국내외 신재생에너지 기술 경쟁력 분석 - 태양광·연료전지를 중심으로 -)

  • Koo, Ki-Kwan;Lee, Deok-Ki;Hong, Jong-Chul;Park, Soo-Uk
    • New & Renewable Energy
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    • v.8 no.3
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    • pp.30-37
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    • 2012
  • In this study, we studied solar cell and fuel cell. To estimate the technology competitiveness, we used patent analysis using patent information and delphi method. For patent analysis, PII indicating the impact of patent was used. Also to analysis PII, citations data of registered and published patent were used from 2001 through 2010 in the United States, Japan, South Korea and the European Patent Office. And the delphi method results of the 'International trend analysis on the Green Energy Technology and the establishment of international cooperation models(2009)' were cited to estimate the technology level. According to the analysis results, Korea's patent registration growth rate was fairly high, but the patent impact and technology levels were significantly lower than in the United States, Japan and Germany. Especially in the solar cell, United States's PII is 1.8, but Korea's PII is 0.2. And the technology level of United States is 7 to 8, but Korea's is 5 to 6. Therefore, to improve technology competitiveness, Korea need to enhance the core technology R&D, and set up the consumer-oriented R&D strategy for commercialization from R&D planning phase. In this study, we analysed competitiveness of renewable energy which is not actively discussed. But there are limitations of the study because we used the result of past research and patent data in the past 10 years. Therefore to accurate research the period of patent data should be extended. Finally diverse indicators for measuring the technology competitiveness should be researched and developed.

Study on the Promotion Plan of Pyeongtaek Port as the Hub in North East Asia - Focusing on Port Management of China and Japan - (동북아 무역 허브항으로서 평택항 활성화 방안에 관한 연구 - 중·일 항만관리를 중심으로 -)

  • KIM, Jae-Seong;PARK, Se-Hun
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.70
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    • pp.67-80
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    • 2016
  • As China, the world's work shop was transformed into consumption market intermediary products and expensive consumer goods are more in highly demand recently. These will tend to diffuse especially to the west coastal cities of China. The economic growth of China needs to develop hub port facilities more and more in these days. We don't need to explain value of hub port in international trade. Furthermore If we are to retain access convenience of merchant vessel we really must maintain hub ports in Korea. This paper aims to vitalize Pyeongtaek port in times of the Pan Yellow Sea in readiness for an increase of trade between Korean, China, and Japan absorbing economic effects. The Rise of China leads to increase of trade of Korea that make necessary to develop a big and wide port to Pan Yellow Sea times. There is a lot of competition to be a hub port to become a center of international trade in the Pan Yellow Sea market. We need to improve the surrounding environment or facilities and industry clusters flexibly of Pyeongtaek port. It will guide to cost cutting and to raise business efficiency. Ultimately Pyeongtaek port should maintain and make advance its competitiveness especially in the Pan Yellow Sea times.

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