• 한국융합학회논문지
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• 제12권6호
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• pp.127-137
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• 2021

한국의 사회적경제 육성정책은 관주도 정책이며, 이것은 얼마만큼 주민들에게 알려졌냐에 따라 성패가 좌우된다. 전남사회적경제 인터넷쇼핑몰도 관주도로 성립됐으나, 인지도가 낮은 편이다. 본 연구는 전국 최초 사회적경제 인터넷 쇼핑몰인 '전남사회적경제쇼핑몰'의 고객신뢰도와 충성도간의 영향을 알아보고, 대중적 홍보방향에 대해 살펴본다. 사회적 경제 인터넷 쇼핑몰 회원 267개 표본을 활용하여 SPSS 22.0 프로그램으로 검증했다. 연구결과, 쇼핑몰 특성은 고객 신뢰도와 충성도에 유의한 영향을 미쳤고, 신뢰도와 충성도간에 매개역할을 수행하였다. 거주지역, 구매목적은 쇼핑몰특성, 신뢰도, 충성도간에 조절효과를 가졌다. 전남 사회적경제 쇼핑몰만을 대상으로 했으므로, 타 쇼핑몰과의 비교연구가 부족하다는 연구한계가 있다. 향후 지역별 사회적경제 기업제품 연구와 관련하여 비교평가가 이뤄져야 할 것이다.

• Journal of Information Technology Applications and Management
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• 제17권4호
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• pp.157-180
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• 2010

The IT services industry is considered as the leading industry of the ubiquitous age that raises a nation's overall productivity and efficiency. Therefore, it is receiving increasing attention as the industry that can bring about economic takeoff and successful overseas market entrance for the next generation. In order to achieve successful development, the industry should be competitive and armed with strategies that well demonstrate the characteristics of IT services. Therefore, it is important to explore the competitive factors of the industry for its qualitative development from the perspectives of IT services industry policies and as well as IT services companies. This study categorized IT services into three types-system integration, IT consulting, and IT outsourcing- and then examined the competitive factors of each service type and their relationships with financial and non-financial performances. In conclusion, the current competitiveness of domestic IT services industry is attributed to institutions environment rather than its competitive advantages in technology, quality, know-how, and highly qualified human resources. In order to facilitate the sound growth of the IT industry and seek reasonable market competition, the environment that puts its priority on the improvement of institutions environment and the ability to carry out a project needs to be established. In all, this study can be utilized as an important knowledge for the establishment of polices to foster IT services industry and of strategies that raise competitiveness to maximize the performances of companies.

• 한국프랜차이즈경영연구
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• 제10권4호
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• pp.31-42
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• 2019

Purpose : This study can provide various implications for the franchisors to expand activities related to franchise support or to develop andoperate an education program for foodservice franchise owners. Research design, data, and methodology : For those purpose, first, the literatureand literature related to the competency of domestic franchise owner were collected and reviewed through the Korea Education and Research Information Service (RISS). Second, the questionnaire was prepared based on the theoretical basis prepared through previous studies. Based onthe foodservice franchise owner's competency model presented by Kim & Lee (2019b), 13 franchise owner's competencies were marked with both 'What is' levels and 'What should be' levels. Therefore, the total questionnaire consists of 26 questions. Third, questionnaires were distributed and collected. This study used data from 55 surveys which were gathered from foodservice franchise owners in Seongnam-si. SPSS 25.0 was used to analyze the collected survey data. Descriptive and frequency analysis were conducted to analyze the demographic characteristics of the study subjects. Next, we conduct a t-test to analyze the difference between the level of 'What is' competencies by the franchise owners and the level of 'What should be' competencies. Descriptive statistics were used to derive the priorities of the 'What should be' competencies. The Locus for Focus model was used to derive the priorities of the required competencies. Result : Four competencies of team leadership, teamwork and cooperation, customer service, technical·professional·managerial expertise were found to be the first to be developed. Conclusions : The conclusions of this study are as follows. First, teamwork and cooperation competnecy, and team leadership competency, which are derived from the core competencies of foodservice franchise owners, are among the leadership competencies required as managers of organizations. Second, customer service competency and ttechnical·professional·managerial expertise competency derived from the core competencies of restaurant franchise owners belong to the job competencies. Third, the results of this study suggest that the foodservice franchisors will be able that will serve as a baseline to support the foodservice franchisors and franchise owners for sustainable mutual growth by encouraging their will and encouraging them to create results.

• 한국산학기술학회논문지
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• 제21권6호
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• pp.461-467
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• 2020

산업자문은 교원이 경영 또는 기술적으로 산업체 등을 컨설팅 하는 일종의 인적용역으로, 통상 산학협력단이 주체가 되어 계약을 하고 교원이 책임자로 자문을 수행한다. 산학협력단이 자문의 대가로 교원에게 지급하는 산업자문료의 소득세 과세가 최근 논란이 되는바, 세무 전문 인력이 부족한 상황에서 동일한 성격의 금원에 대해 대학별로 다르게 원천징수하고 있어 합리적인 과세 기준 제시를 통해 대학의 혼란을 방지할 필요가 있다. 본 연구에서는 산업자문의 속성을 살펴본 후, 우리나라 법령과 과세 사례를 중심으로 논의하고 비판적 고찰을 통해 대학 현장에서 용인될 수 있는 과세 기준을 제시하고자 하였다. 교원에게 지급하는 산업자문료는 산학협력단과 교원 간에 실질적인 고용관계가 없다는 점을 감안할 때 일반 과세 이론상 근로소득으로 취급하기는 어렵다. 다만, 산학협력법 및 회계 관행 상 자문료의 지급 근거가 직무발명 보상금과 동일하고, 통상 산업자문 과정에서 직무발명이 자연스럽게 도출되는바, 현행 법 하에서 교원의 산업 자문료는 직무발명 보상금과 동일하게 취급해 소득세법 제20조제1항제5호에 따른 근로소득으로 보는 것이 타당할 것이다. 산업자문을 연구용역과 유사하다고 보아 연구수당처럼 기타소득으로 과세해야 한다는 견해는 산업자문에 대해 별도의 관리규정을 두어 엄밀하게 관리·감독하는 것은 아니어서 소득세법 상 인정되기는 어렵다. 산업자문료의 근로소득 과세는 높은 세율로 인해 산학협력 활동의 위축으로 이어질 수 있는바, 정책 당국의 조속한 과세 체계 정비가 요구되며, 소득세법 시행령 개정을 통해 산업자문을 연구용역과 동일하게 산학협력 유형의 일종으로 규정함으로써 기타소득으로 과세하는 방안이 타당하다.

• 벤처창업연구
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• 제10권3호
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• pp.39-49
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• 2015

본 연구는 소상공인기업들에 대한 일반적인 현황을 파악하고, 대상에게 균형성과표(BSC)를 이용한 자영업컨설팅에 어떤 요소가 자영업컨설팅의 네 가지 영역(인지도 영역, 신뢰성 영역, 만족도 영역, 활용도 영역)중 어떤 요인이 경영성과에 영향을 미치는지 알아보고 이를 체계적인 방향으로 컨설팅을 실천하는 방향을 모색하고, 궁극적으로 소상공인기업과 종업원들의 생활안정을 도모하는데 그 목적이 있다. 본 연구에서는 자영업컨설팅과 컨설팅 성과 요인에 관한 탐색적 연구에 초점을 두어, 기존 문헌연구를 통하여 일반적 사항을 고찰하였고, 연구문제 해결을 위한 가설들을 설정하였다. 문헌연구에 따르면 자영업컨설팅은 인지도 영역, 신뢰성 영역, 만족도 영역, 활용도 영역의 네 가지 영역과 컨설팅 성과는 고객성과, 재무성과, 내부프로세스성과, 학습 및 성장성과로 구분할 수 있었으며, 이들 요인들 간의 인과관계를 살펴보고자 실증적 분석을 실시하였다. 연구의 결과 경영성과를 측정하는 데 있어서 자영업컨설팅의 네 가지 변수를 채택하여 종합적으로 살펴보았으며, 위의 결과를 바탕으로 창업에 대한 체계적인 접근으로 성공가능성을 높여야 할 것으로 사료된다. 소상공인 창업의 성공률을 높이기 위해서는 본인의 경험과 상권 내 특색에 맞는 사업아이템을 선정하고, 추진하는 사업에 대한 충분한 자금조달과 창업 후 경영관리가 잘 조합 될 때 성공적인 창업이 될 수 있을 것이지만, 이러한 요인들이 복합적으로 조합되기 위해서는 무엇보다도 창업자인 자신이 가장 중심이 되어야 하며, 창업의 성공률을 높이기 위해서는 창업지원기관의 전문적이고 경영적인 지식과 기술의 지원이 있어야 할 것이다.

• 한국생활과학회지
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• 제13권3호
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• pp.393-405
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• 2004

The purpose of this study was to provide the basic data needed for developing comprehensive child edu-care programs that fits the regional needs. Subjects of the survey were the teachers of child edu-care centers in Daejeon. 95 teachers were selected from 20 child edu-care centers, using stratified random sampling method, from all of five municipal districts of the city. Gathered data were analyzed using SPSS 10.0 for reliability, factor analysis, frequency and percentile, mean, standard deviation, paired samples t-test and F-test. The summary of the findings were as follows: First, the result of survey on the child edu-care facts showed that the most child edu-care centers had the focus on caring and education programs of children, while emotional supports for family services and community social services were rather secondary importance. Therefore, to achieve the comprehensive service programs, child edu-care services should be harmonized by the education and welfare approaches. Second, centered around teacher's request, comprehensive child edu-care program that fits the regional characteristics focuses on family service; thus the program requires family group consulting, parents education etc., as well as focusing on community service to utilize local community's human, physical resources and to strengthen the tie between local community and child care services.

• 보건의료산업학회지
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• 제9권1호
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• pp.57-66
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• 2015

This study was performed to provide efficient fund managing plans for hospitals by looking into the management of medical fees for accident insurance. Car insurance, industrial accident insurance and seamen's insurance at a general hospital which is located in Busan during 29 months from January 1, 2009 to May 31, 2011 were assessed. The research data is the total number of 6,293 cases, including 2,251 car insurance cases, 2,350 industrial accident insurance cases, and 1,692 seamen's insurance cases. There were some significant differences found, as car insurance and seamen's insurance, including accident insurance, are types of insurance for which employers or traffic accidents offenders shall be the final premium payer. In addition, medical examination fees or premium payers are applied under their respective related laws. The findings suggest that it is necessary for managers of hospitals to prepare differentiated management schemes based on the characteristics of each insurer and schemes to ensure proper recovery strategies of uncollected medical account receivables.

• 복식문화연구
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• 제26권2호
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• pp.217-232
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• 2018

As the types of wedding ceremonies become diversified, and consumers' needs become more selective, greater importance is given to wedding planners' roles in the wedding industry, and consumers require differentiated types of wedding service. As a preliminary qualitative study in this field, an ethnographic study was conducted to identify factors valued by consumers when selecting a wedding planner in the wedding planner market, which has rapidly grown in recent years. An in-depth interview was performed with eight participants in terms of wedding planner utilization type and consumers' understanding of wedding preparation with a wedding planner. The collected data were analyzed through taxonomy, component analysis and decision table analysis; for validation, professional wedding planners were asked to review the items valued by consumers in selecting a wedding planner. Four factors - expense characteristic, wedding planners, wedding consulting companies, and customer characteristics - were identified, along with eight sub-factors (capability, service attitude, technical communication, personal factors, wedding planner encounter paths, spouse's satisfaction status, and companies). Out of these, price (within budget), wedding planners' capability, wedding planners' service attitude are expected to be meaningful in further research because they were found to be attributes commonly valued by every respondent. This study is significant in that it has made a new approach to understanding wedding planner selection attributes through ethnographic research and identified new wedding planner selection attributes.

• 한국융합학회논문지
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• 제8권8호
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• pp.255-265
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• 2017

본 연구에서는 전통시장과 시장현대화사업과 관련한 선행연구를 분석하여 연구의 경향과 전통시장과 관련한 연구내용을 분석하였다. 이후 전국 각지의 시장현대화사업이 추진된 전통시장 4곳을 선별하여 점포모듈과 동선, 시설 구성과 영업형태에 대하여 현장조사 및 관계자 인터뷰를 진행하였다. 건축 하드웨어적인 현황에 대하여는 실측 및 관찰을 통하여 실증적인 비교분석을 실시하였으며, 영업환경 및 업종별 요구특성에 대하여는 해당 시장 상인회와의 인터뷰를 통해 데이터를 수집하였다. 가능한한 일관된 기준을 적용하여 4개의 시장현대화사례를 비교 분석 하였으며, 개별 시장만이 가지고 있는 고유한 특성에 대해서는 그 원인을 사업추진과정의 히스토리와 지역적 특성과 관련하여 파악하도록 하였다. 본 연구를 통하여 전통시장의 업종별 점포모듈의 가이드라인을 제시를 위한 기초데이터를 확보할 수 있었으며, 향후 시장현대화사업에서 필수적으로 고려해야할 시설설비 기준을 확인할 수 있었다. 이를 통해 향후 시장현대화사업의 시행착오를 최소화하고 사업의 효율성을 담보할 수 있는 정책적 시사점을 도출할 수 있을 것이다.

• 보건의료산업학회지
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• 제10권4호
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• pp.1-11
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• 2016

Objectives : The aim of this study is to investigate the actual condition of the occurrence and recovery of medical expenses through seafarers insurance and to provide basic data that will be helpful in the establishment of efficient hospital management strategies for medical expenses of insurance companies depending on the type of seafarers insurance. Methods : Three general hospitals located in Busan, Korea, were selected, and seafarers insurance claim data was collected from January 1, 2012 to December 31, 2013(24 months) and analyzed. There were 5,490 cases in total. Results : There was a significant difference in the distribution of disease incidence, accrued medical expenses, reimbursement of medical expenses, and the actual condition of medical receivables depending on the insurance company. Conclusions : Therefore, differentiated payback strategies for medical expenses are needed that consider the various seafarers insurance companies and their treatment characteristics.