• 한국산학기술학회논문지
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• 제18권7호
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• pp.331-341
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• 2017

본 연구는 사이버대학 현장에서 이루어지고 있는 수업컨설팅의 사례를 분석하여 올바른 방향으로 원격대학에서 활성화하여 질 높은 콘텐츠 개발에 도움이 되기 위해 진행하였다. 본 연구는 충남지역 A사이버대학의 콘텐츠품질관리센터에서 수행하고 있는 수업컨설팅 자료를 분석하고 본 센터에 근무하고 있는 연구원들과 인터뷰 자료를 토대로 현상학적 접근방법으로 탐색하였다. 연구를 통해 알 수 있었던 것은 수업컨설팅에 참여하는 교수들은 많은 부담을 가지고 있었으나, 강의 질 개선을 위해 비교적 적극적으로 참여하고 있었으며, 원격대학에서 이루어지는 생소한 환경에서의 교육법을 알고 싶어 했고 피드백을 제공받고 싶어 하였다. 또한 연구원들은 강의평가의 객관적인 틀을 가지고 여러 번 강의 촬영한 영상을 탐색하는 과정을 거쳐 교수자에게 피드백을 제공하지만, 전달과정에 있어서 어려움을 겪고 있었다. 보다 원활한 의사전달을 하기 위하여 교수자와 연구자 사이의 라포 형성이 되어져야 하며 강의 촬영 전 충분한 사전협의가 필요함을 알 수 있었다. 일반대학과 다르게 사이버대학은 학습자가 없는 강의실에서 카메라만 응시하며 수업컨설팅이 진행이 된다는 한계를 지니고 있다. 따라서 교수자들은 촬영 및 녹화에 대한 부담감은 가지고 있었다. 그러나, 사이버대학의 교수자들은 수업컨설팅에 보다 적극적으로 참여하여 질 높은 강의를 하고자 하는 의욕도 보였다. 본 연구에서 연구결과를 논의하고 사이버대학의 수업컨설팅의 확산과 효율적 방안을 제언하였다.

• 한국수학사학회지
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• 제25권2호
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• pp.97-111
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• 2012

본 연구는 평가 문항에 대한 컨설팅 내용을 '교수에 필요한 수학적 지식 (MKT)'의 영역과 비교하여 '평가 문항 제작에 필요한 지식'의 영역을 알아볼 목적으로 2007년부터 2009년까지 A교육청의 컨설팅단에서 일선학교 교사들이 출제한 문항에 대해 컨설팅을한 내용을 수집하여 분석하였다. 이를 통하여 '평가 문항 제작에 필요한 지식'을 알아보았으며 교사들이 보다 질 높은 평가 문항을 제작할 수 있도록 하기 위해서는 문항 출제 관련 연수 및 컨설팅이 계속해서 이루어질 필요가 있다고 판단된다.

• 한국주거학회논문집
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• 제9권2호
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• pp.51-56
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• 1998

With the improved quality of life standards interior design is recently gaining more concerns than ever before. This requires more well organized and standardized business and marketing in the field. Consequently, a few interior design firms concern about computerizing their marketing process to do this. This paper focuses on developing a computerized consulting system assisting interior design. For this a standardized consulting process is developed. The process includes the input of customer's information, surveying customer's preferences on interior design styles, estimation and budget adjustment, suggesting packages and interior items, and printing consulting results. The system developed is valuable in three different viewpoints: First, from the customer's view it can be a decision-making tool. Second, from the consultant's point of view it is a front-end marking tool. Third, it is an information collector from the viewpoint of an interior design firm.

• Journal of Information Technology Applications and Management
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• 제12권3호
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• pp.111-128
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• 2005

This paper examines the validity of the newly developed IT consulting SERVQUAL measurement tool. In an attempt to measure Ire IS customers' expectations and perceived quality of the services they received, the researchers developed a diagnostic tool of SERVQUAL based on the solid theoretical background, which can specifically be applied to the IT consulting service sector. This on-going research so far, has been applied to six (6) different organizations that have received IT consulting services over the past years. From the preliminary data collected, the correlation and the factor analyses were conducted to understand the underlying concept and refinement of the measurement tool. Although the correlation analysis showed a little tendency of collinearity among some of the variables, all showed sound relationship of the proposed hypotheses. The exploratory factor analytic approach was chosen because it does not set any priori constraints on the estimation of components or the number of components to be extracted. The number of different factor solutions was extracted and tested to see which solution represents better grouping of the variables. The Crombach's Alpha was computed on different combinations of the factor solutions to ensure validity. The results show 8-dimensional IT consulting SERVQUAL measures which they are, assurance, knowledge & skill, customer relationship, support, empathy, process management, expertise, and education, seem more appropriate than the originally proposed 6 dimensions. The study approach was non-experimental cross-sectional research design. The longitudinal design of follow-up studies to periodically revise and refine current measure is strongly recommended for fine tuning of the tool.

• Management Science and Financial Engineering
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• 제13권2호
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• pp.79-97
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• 2007

This paper investigates the relationship of service quality and user satisfaction in the wired and mobile Internet services based on the integrative framework of both systems. Given a moderate level of reliability and validity, the commonly driven dimensions for measuring service quality include responsiveness, assurance, empathy, convenience, usefulness, and diversity. User satisfaction is measurable by the dimensions of communication/entertainment, finance/economics, location/geography, and information/consulting. We apply the MANOVA tests to evaluate whether each of the service quality dimensions has an overall influence on user satisfaction. Next, multiple regression analyses are conducted to check if unique positive effect exists between each combination of service quality dimensions and user satisfaction dimensions. The results show that service quality must be taken care of with respect to the assurance dimension in order to enhance customer satisfaction in the dimensions of location/geography, which will contribute to increasing the utilization of mobile service. For improving user satisfaction in the dimension of information/consulting, service quality must be supported with respect to assurance and empathy in the mobile Internet market, in addition to diversity, which is the only significant service quality in the wired Internet service.

• 생물환경조절학회지
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• 제18권3호
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• pp.266-272
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• 2009

국내 주요 과채류 농가, 국내외 컨설턴트 및 컨설팅 업체를 대상으로 하여 컨설팅 실태와 개선방향을 위한 설문조사를 수행하였다. 농가는 생산기술을 습득하기 위해서 컨설팅은 반드시 필요하며, 방문에 의한 컨설팅을 원하였다. 그러나 컨설턴트의 현장경험과 지식수준에 대하여는 신뢰성이 낮았다. 또한 컨설턴트의 과중한 업무로 방문 시 충분한 시간을 할여하지 않는다고 답하였다. 그리고 적합한 컨설팅을 위해서는 생산이력 관리시스템이 필요하다고 하였다. 3자간 공통 문항 결과에서는 계약기간(답변: 연간계약), 컨설팅 적정 수단(답변: 방문), 방문 시 컨설팅 시간(답변: $2{\sim}3$시간)등에 대하여는 대부분 공통적인 답변이었다. 그러나 일부 농가에서는 방문 시 컨설팅 시간을 연장하기를 원하였다. 컨설팅 공급자(컨설팅업체, 컨설턴트)와 수요자(농가) 간 가장 큰 차이를 나타낸 항목은 계약금 결정방법(답변 가계약 금액컨설팅 내용과 질)과 현재 정부 보조금 지원(답변: 적정확대)이었다.

• 디지털융복합연구
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• 제11권4호
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• pp.197-207
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• 2013

본 연구의 목적은 사회적 기업의 성공요인과 성과에 있어서 컨설턴트 전문역량의 조절효과를 분석하는 것이다. 연구의 목적을 달성하기 위해 사회적 기업의 성공요인으로서 시장경쟁력 확보, 기업가 정신, 네트워크 활동으로 설정하고, 성공요인과 성과와 컨설턴트 전문적 역량의 이론적 배경을 바탕으로 연구모형과 가설을 설정하였다. 분석결과 첫째, 사회적기업의 성공요인으로서 시장경쟁력 확보, 기업가정신, 네트워크 활동이 영리적 성과와 공익적 성과에 모두 유의미한 영향을 미침으로서 사회적기업의 경쟁력 확보를 위해서는 모두 큰 영향을 미치는 것으로 나타났다. 둘째, 사회적 기업의 성공요인과 경영성과와의 관계에서 컨설턴트 전문역량의 조절효과를 분석해본 결과 성공요인 중 네트워크 활동이 영리적 성과와 공익적 성과에 모두에 유의한 영향을 미치는 것으로 나타났다. 따라서, 본 연구는 사회적 기업의 성과 창출에 있어서의 지역 사회적 기업 협의회 가입 및 활동, 지방자치 단체와 연계된 사회적 기업 활동 등의 네트워크 활동은 사회적기업의 성과에 중요한 요인임을 알 수 있다.

• 한국조리학회지
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• 제23권5호
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• pp.92-100
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• 2017

The purpose of this study was to analyze the current status of 30 restaurants targeted for customized-visit consulting. For this process, experts visited restaurants and conducted consulting to improve the effectiveness of management for restaurants. A frequency analysis was used for general details, and a questionnaire survey was conducted to consult employees and customer groups. The analysis and consulting results were as follows: Firstly,menu need to be improved through restaurants' sanitary state and menu quality improvement. New menu should be developed through continuous training for restaurant operators, the relevant organizations, and cooking skill experts. Secondly, restaurants' cooking skill and knowledge should be secured by training of restaurant operators from the relevant organizations and experts to acquire cooking skills. In conclusion, restaurants' capability needs to be consolidated through persistent and cyclical process to maintain competitive menus and cooking skills. The results also showed that employee group's MOT, foods, menu, and facility education/training should be fortified. In order to reinvigorate the restaurant industry, marketers need to offer continuous education/training and consulting for employees to improve their satisfaction.

• 산업융합연구
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• 제13권4호
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• pp.29-37
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• 2015

The main purpose of this study was to examine the determinants of organizational form in the sport organization. This study found that the leader's quality had positive influences on the personality, knowledge ability, and change management. Based on the analysis of three hundred fifty cases, the following results were found. First, the leader's quality and personality had the significant effects on knowledge-Based management in the sports organizations. Second, the leader's knowledge competence and the transformative leadership had the significant effects on knowledge-Based management in the sports organizations. Third, the leader's knowledge :management had the significant effects on organiztional behavior in the sports organizations.

• 웰빙융합연구
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• 제4권3호
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• pp.23-33
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• 2021

Purpose: In the course of the domestic environmental impact assessment, the current status survey was improperly conducted, and the issue of false and inaccurate environmental impact assessment reports has been raised several times recently through media reports. Research design, data and methodology: There is a continuous demand for improvement measures for the current status measurement method, such as having difficulties in securing a normal measurement date in consideration of equipment operation and rainfall days in the field. Results: In addition, in order to grasp the general air quality status of the evaluation target area, it is necessary to check the various current status concentrations by season and time series per year. However, there is a problem that is currently being carried out based on limited results such as measurement for 1 day or 3 days. Conclusions: Therefore, in this study, based on the national atmospheric measurement network, an inverse distance weighted (IDW) interpolation method was applied to calculate the current state concentration. This study suggested a method to use it in preparing the air quality item in the environmental impact assessment report.