• Title/Summary/Keyword: Conflict Management and Resolution

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A Study on Derivation of Public Conflict Management Countermeasure in the Port Sector (항만분야 공공갈등 관리방안 도출에 관한 연구)

  • Ga-Hyun Kim;Se-Won Kim;Hye-Ryeong Lee
    • Journal of Navigation and Port Research
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    • v.47 no.4
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    • pp.246-255
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    • 2023
  • Public conflicts in the port sector can cause additional social costs and delay the supply of port infrastructure, which can negatively affect local industries and national competitiveness. Although the importance of conflict management in the port sector is gradually increasing, there is still no systematic conflict management countermeasure. Therefore, in this study, the limitations of the current conflict management system in the port sector were considered, and a Delphi survey was conducted targeting experts and stakeholders in the port sector and conflict management. In addition, criteria for diagnosing conflicts in the port sector, causes of conflicts, proactive management measures, and ex post solutions were derived. The results of the Delphi survey analysis showed that the biggest causes of conflict were the absence of stakeholder opinion collection, consultation, and communication tools. Preliminary conflict management measures including a public deliberation process to collect local opinions and discuss development directions before deciding on specific issues, and ex post conflict resolution measures including investigation of causes of conflicts and objective personnel management in the process of preparing alternatives (e.g., securing reliability) were determined as the most important factors. In addition, based on the results obtained in this study, conflict management techniques for each phase of the port development project were presented. These findings are expected to be used as a useful reference material to reflect the port sector, which has not been included in the "Public Institution Conflict Management Manual (2016)" of the Office for Government Policy Coordination.

A Web Decision Support System for Coordinating Production/Marketing Decisions under Distributed Decision Making Environment (분산의사결정 환경하에서 생산-마케팅 의사결정조정을 위한 웹 의사결정지원시스템에 관한 연구)

  • 이건창;이원준;김진성
    • Korean Management Science Review
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    • v.17 no.2
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    • pp.21-37
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    • 2000
  • This study proposes a Web Decision Support System (DSS) as a new approach to resolving conflicts arising at the interface of production and marketing which have traditionally been in conflict with each other. Many researchers studied on the types and resolution mechanisms of conflicts among various organizations and organizational units. However, as global and distributed operations of firms based on the Internet become a commonplace business landscape, these conflict resolution mechanisms are found very difficult to be directly applied. From this perspective, the Web DSS proposed in this study can be claimed to be appropriate for the Internet-based distributed business operations. The current related literature on the production-marketing interface shows that the possible use of the Web DSS approaches has little been studied in spite of the decent amount of research conducted on the coordination of decision making between the two functions. This paper develops the architecture of the Web DSS and demonstrates its effectiveness based on the implementation results.

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Cooperative Framework for Conflict Mitigation and Shared Use of South-North Korean Transboundary Rivers (남북한 공유하천의 갈등해소와 공동이용을 위한 협력체계)

  • Lee, Gwang Man;Kang, Boosik;Hong, Il-Pyo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.28 no.5B
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    • pp.505-514
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    • 2008
  • The Imjin and North Han River are sharing watershed between South and North Korea. In Imjin river basin, the April 5th dam and Hwanggang dam which are already constructed or on constrution, causes problems in water supply in the downstrean area. At the same time, in the North Han River basin, the Imnam dam is being operated for diversion to Anbyeon Youngman Hydropower Plant and it gives rise to conflict between South and North by reducing streamflow in the North Han River of South Korean side. Therefore, a cooperative framework needs to be built for settling the pending issues. In this study, based on the theory of conflict resolution in the international shared river basin, the practical alternatives are suggested. These approaches are expected to help in preparing reasonable resolution ahead of seeking political decision. Also, in order to preparing consistent and reasonable river management measures, the South-North shared river management commission was suggested.

Conflict Resolution of the Random Access Algorithm in the WiBro System (WiBro 시스템의 random access 기법의 충돌해결 방법)

  • Guk, Gwang-Ho;Im, Seok-Gu;Lee, Gang-Won;Gwon, Byeong-Cheon;Kim, Gyeong-Su
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.10a
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    • pp.365-368
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    • 2005
  • 이동중인 단말에게 인터넷 서비스를 제공하고자 하는 WiBro 시스템은, 무선자원의 효율적인 사용을 위해서 전송할 데이터가 있는 단말들에게만 대역폭을 할당하는 demand-based 대역폭 할당 방식을 사용한다. 이때 여러 단말들이 동시에 데이터를 전송하고자할 경우 충돌이 발생하므로 이들의 전송순서를 정해주는 것이 필요하다. 기존의 WiBro 시스템에서는 binary exponential backoff algorithm 에 기초한 random access 기법을 사용하는데, 본 연구에서는 conflict resolution 기법에 기초한 새로운 random access 기법을 제안하고, 새로운 기법의 성능이 보다 우수함을 시뮬레이션을 통해 보였다.

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The Marital Relationship Enhancement Program and Its Effects for Couples in the Early Marriage Stage (결혼초기 부부관계향상 프로그램의 효과검증 -PREP(Prevention and Relationship Enhancement Program)을 중심으로-)

  • Yu Eun-Hee;Kim Deuk-Sung
    • Journal of Families and Better Life
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    • v.23 no.1 s.73
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    • pp.1-18
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    • 2005
  • The purpose of this study was to construct the Marital Relationship Enhancement Program based on PREP(Prevention and Relationship Enhancement Program), and to examine the effect of it for couples in the early marriage stage. To perform this program, six session of time-limited(two hour) were carried out experimental group. and subjects were assigned to experimental group(N=6 couples) and control group(N=6 couples). Scales of PREPARE II (PREmarital Personal And Relationship Evaluation), Couple Communication Scales and Commitment Scales were used as pre-post-follow instruments of this study. Major finding were as follows : 1. Marital Relationship Enhancement Program for couples in the early marriage stage has meaningful consequences for the improvement of participants' couple relationship. 2. Marital Relationship Enhancement Program had meaningful consequence for the improvement of participants' realistic expectation of marriage, communication and conflict resolution skills and leisure activities. These positive effects maintained at follow-up. However, it hadn't meaningful consequence for the improvement of participants' marital commitment. 3. Marital Relationship Enhancement Program had also meaningful consequence for the improvement of the wives' realistic expectation of marriage, communication and conflict resolution skills and leisure activities, of the husbands' communication and conflict resolution skills.

The Effects of Adolescent's Big-Five Personality Factors, Self-Esteem and Self-Monitoring on Their Conflict Resolution Management Style (갈등관리스타일에 영향을 미치는 퍼스낼리티 요인: 성격 5요인(Big Five Factors), 자아존중감, 자기감시를 중심으로)

  • Jang, Hae-Soon;Han, Ju-Lie;Hur, Gyeong-Ho
    • Korean journal of communication and information
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    • v.37
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    • pp.418-451
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    • 2007
  • The current study examined the relationships between the adolescent's conflict resolution style and Big-Five personality factors, self-monitoring and self-esteem. Firstly, results showed that adolescent's big-five personality model affects their conflict resolution styles with their friends and peer group. In detail, the higher the neuroticism was, the stronger became the attack and avoidance strategies. The higher the extraversion was, the higher became the collaborative strategy and the lower became the attack and avoidance strategies. The higher the agreeableness was, the higher became the collaborative strategy and the lower became the attack strategy. The higher the conscientiousness was, the higher became the collaborative strategy and the lower became the avoidance strategy. The higher the openness to experience was, the higher became the collaborative strategy and the lower became the avoidance strategy. The higher the self-esteem was, the higher became the collaborative strategy and the lower became the avoidance and attack strategies. The higher the self-monitoring was, the higher became the collaborative strategy and the lower became the avoidance strategy. Secondly, the big-five personality factors also affected the adolescent's conflict resolution styles. The extraversion, conscientiousness, and agreeableness positively affected the collaborative strategy. The neuroticism was positively related with the attack strategy, whereas agreeableness was negatively affected the attack strategy. The neuroticism and agreeableness were positively related with the avoidance strategy, whereas the extraversion was negatively affected the avoidance strategy. Limitations and suggestions for future study were discussed thereafter.

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Cognitive Conflict and Causal Attributions to Successful Conceptual Change in Physics Learning

  • Kim, Yeoun-Soo;Kwon, Jae-Sool
    • Journal of The Korean Association For Science Education
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    • v.24 no.4
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    • pp.687-708
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    • 2004
  • The purpose of this study is to investigate the relationships between cognitive conflict and students' causal attributions and to find out what kinds of attributions affect successful resolution of cognitive conflict in learning physics. Twenty-nine college students who attended a base general physics course took an attribution test and a conceptual pretest related to action and reaction concept. Of these, twenty students who revealed alternative conceptions were selected. They were confronted with a discrepant demonstration and took part in the cognitive conflict level test, a posttest, and delayed posttest. Those students who experienced high levels of cognitive conflict were selected and interviewed to find out what kinds of attributions affect resolving the conflict. When confronted with the discrepant event, the students who attributed success outcomes to "effort" experienced higher levels of cognitive conflict than those to "task difficulty." However, those students who revealed high levels of cognitive conflict and attributed success outcomes to effort did not always produce conceptual change. They had different perspectives on effort and conducted different effort activities to resolve the cognitive conflict. In addition, these effort activities appeared to include their motivational beliefs, metacognitive and volitional strategies. The results of this study indicate that in order for the conflicts to lead to change, students need to have the perspective on effort implying the use of the self-regulated learning strategy and to conduct effort activities based on them. Beyond cold conceptual change, this article suggests that there is a management strategy of cognitive conflict in the classroom context.

A Survey on the Work Stress, Interpersonal Conflict Resolution Strategy and Job Satisfaction in Clinical Nurse (임상 간호사의 직무 스트레스, 대인갈등 해결 전략 및 직무 만족도)

  • Yang, Hae-Ju;Park, Jeong-Sook
    • Research in Community and Public Health Nursing
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    • v.9 no.2
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    • pp.533-549
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    • 1998
  • This descriptive study was designed to measure the degrees of work stress and job satisfaction and use interpersonal conflict resolution strategy as an attempt to provide clinical nurses basic data to develop strategies releasing work stress and improving job satisfaction. These data were collected from 367 clinical nurses working in 9 hospitals nation-wide from May 1, to June 30, 1998. A structured questionaire was used for data collection. The questionnaire included Kim and Koo's work stress scale, Lee's interpersonal conflict resolution strategy scale and a Minesota satisfaction questionnaire. Data analysis was done by the use of the SAS computer program with descriptive statistics, t -test, ANOVA, Scheffe test, Pearson Correlation Coefficient and Cronbach - ${\alpha}$. The results were as follows 1. The mean score of work stress for the subjects was 4.34(SD=0.64). The highest scored reasons for work stress were 'inadequate com pensation' 4.93(SD=0.86), 'lack of professional knowledge and skill' 4.70(SD=0.92) and 'unsatisfactory relationship with superior authorities' 4.63(SD=0.97). The lowest scored reasons were 'unsatisfactory relationship with inferior staff' 3.72(SD=1.02), 'inadequate mechanical environment' 3.72(SD=1.11) and 'interpersonal problems' 3.85 (SD=1.06), The work stress in clinical nurses differed significantly depending on the hospital type (F=4.00, p=0.0082). 2. The clinical nurses used compromise(45.1%) as the best interpersonal conflict resolution strategy. The second was collaboration(32.8%), the third accomodation(14.2%), the forth avoidance(4.2%) and the fifth competition(3.6%). 3. The item score of job satisfaction of the subject was 3.00(SD=0.43), The job satisfaction in clinical nurses differed significantly depending on age(F=5.67, p=0.0000), marital status(t= -1.89, p=0.0511), academic career(F=5.84, 0.0001), official position (F=7.38, p=0.0001), and work career(F=6.33, p=0.0001). 4. The result of the analysis of relationship between work stress and job satisfaction was significant(r= -0.34, p=0.0000). In conclusion, it was found that work stress was very high in clinical nurses. They used interpersonal conflict resolution strategies to release their interpersonal problems and to increase their job satisfaction. Therefore, adequate stress management for clinical nurses will provide them with higher job satisfaction and hence lead to more qualitified nursing care.

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An Exploratory Development of Mathematical Programming Model for the Railway Conflict Resolution Problem on a Single Line Track (단선구간 열차경합해소 문제를 위한 수리계획 모형의 기본설계)

  • Oh Seog-Moon;Hong Soon-Heum;Kim Jae-Hee
    • Journal of the Korean Society for Railway
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    • v.8 no.4
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    • pp.314-320
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    • 2005
  • This paper is designed to help train dispatcher resolve railway conflicts in rent-time. We developed a mixed integer programming model to optimize the train schedule that determines the best overtaking or crossing positions, The objective of the model is to minimize the maximum lateness of the trains and reduce the total sum of the lateness, while satisfying the field constraints associated with the difference between passenger trains and freight trains, and the limited number of sidings. We applied the model on a portion of a single line track, Joong-Ang Line to ascertain the efficiency of the model, and showed how the model can be used to resolve the railway conflicts. The results indicates that our model can provide useful results in terms of optimal schedule for the test problem. This type of modeling approach would be useful for a train dispatcher to make a real-time railway conflict resolution.

Comparison of level of interdepartmental conflict among employees' in the university hospitals and general hospitals (대학병원과 종합병원 직원의 부서간 갈등수준 비교분석)

  • Sohn, Tae-Yong
    • Korea Journal of Hospital Management
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    • v.5 no.1
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    • pp.40-61
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    • 2000
  • The purpose of this study is to promote the efficiency of the management of the controls organization in the university hospitals and general hospitals by evaluating the factors underlying organizational conflict. The subject population included 351 hospital workers randomly selected from two general hospitals of less than 200 beds and two university hospitals over 500 beds in Seoul area. Data were collected through a survey questionnaire. To define related factors for the level of conflict among departments in each hospitals multivariate regression analysis was conducted. Independent factors were characteristics of subjects, conflicting factors between the departments. The results are as follows: 1. Those in high job position group demonstrated significantly higher level of conflict between departments. Those working in the general hospitals, who were older and had long-term tenure at current working hospital had higher level of conflict between the departments. 2. Concerning the involvement of conflicting factors and the level of conflict in the employees' there was statistically significant positive correlation between reliability and job-related and intradepartmental level of conflict in university hospitals. There was a significant positive correlation between interdepartmental conflicting factors of mutual dependence, difference in goal/orientation and interdepartmental level of conflict. 3. In the university hospitals, among the interdepartmental factors, mutual dependence and difference in goal/orientation had statistically significant influence and showed a positive relationship with interdepartmental level of conflict. In the general hospitals, job position was a significant factor which showed that those in high position such as section chief or above, compared to those in general position had higher level of conflict. Among the interdepartmental characteristics, factors of mutual dependence and goal/orientation had statistically significant influence and showed a positive relationship with interdepartmental level of conflict. In the general hospitals setting efforts to reduce conflict in areas among workers with high position, old age, and long tenure and those in medical care department should be made and prudent management and planning for improved manpower and increased budget or efficient allocation and clear definition of job description are necessary to adequately assess. In the university hospitals setting efforts to reexaminitation of the organizational structure and efficiency conveyance of information and efforts to resolve conflict among young workers with lower level of education is need. This study has its own merit in comparing empirically the conflict among hospital workers in the university hospitals and general hospitals. Future study are needed with respect to the relationship between interdepartmental level of conflict and the effectiveness of the hospital organization for improved resolution of conflict in the organization and hospital management.

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