• 제목/요약/키워드: Conflict Management Method

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The Influence of Dental Hygiene Student's Communication Ability and Conflict Management Types on Adaptation to College Life

  • Shin, Myong-Suk;Han, Ji-Hyoung;Hwang, Ji-Min
    • 치위생과학회지
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    • 제21권1호
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    • pp.19-27
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    • 2021
  • Background: The purpose of this study was to investigate the effects of dental hygiene students' communication ability and conflict management types on adaptation to college life improve adaptation to college life and to suggest strategies to play a role as a professional dental hygienist in clinical practice. Methods: The subjects of this study were selected by random sample extraction of dental hygiene students from two colleges in Gyeonggi and one Chungcheong area. The survey was conducted online for dental hygiene students from July 20 to October 31, 2020. In order to comply with research ethics, this study was investigated with the consent of the subjects. The sample was analyzed for the final 351. Results: Dental hygiene students' communication ability was 3.74 points, conflict management types was 3.01 points, and adaptation to college life was 3.30 points. In the type of conflict management according to the general characteristics, the problem-solving method, the avoidance method, the compromise method, and the concession method showed statistically significant differences in major satisfaction. Among the types of conflict management, the highest positive correlation (r=0.613) was shown in the relationship between the problem-solving method and the compromise method. Factors influencing the adaptation to college life were concentration, forced method, self-disclosure, conversational coherence, and social relaxation. Conclusion: This study is significant in that it derives sub-areas of communication ability and conflict management types that influence adaptation to college life. In the future, there is a need to improve the quality of dental hygienists by continuously conducting research on the types of conflict management targeting dental hygienists, and responding more proactively and actively to conflict situations in the clinical field.

조직갈등 관리: 인지맵 기반 접근 (Organizational Conflict Management: Cognitive Map Approach)

  • 곽기영;김영걸
    • 경영과학
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    • 제15권2호
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    • pp.161-175
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    • 1998
  • As organizations have come to be more complex and diverse, management has come to spend an increasing proportion of its time and efforts in handling organization conflict. Moreover, organizational conflict problems are often not recognized until the balance of interests is destroyed or a radical organizational change such as BPR takes place. Once an organizational conflict arises, however, it reduces corporate synergy seriously, leading to organizational ineffectiveness. Therefore, it is important to identify the cause of organizational conflict in advance and resolve it based on the proper diagnosis as early as possible lest it should undermine the organizational effectiveness. We propose a method that facilitates diagnosing potential organizational conflict and determining appropriate strategy to the conflict, based on the analysis of cognitive maps. To support the application of the method in the real world context, a computerized tool is introduced. The working procedures of the method and the features of the tool are illustrated with their application to the real case of the cable TV home shopping company.

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IT서비스 프로젝트에서의 팀 내 갈등현상에 관한 비교사례연구 (A Case Study on the Team Conflict Phenomenon in IT Service Project)

  • 박상희;조남재
    • Journal of Information Technology Applications and Management
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    • 제16권4호
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    • pp.109-134
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    • 2009
  • Compared to research on the success of IT projects in general, research on the management of conflict in IT teams and its impact on project success is insufficient. This research performed a comparative study to analyze the nature and evolving phenomenon of conflicts in IT project teams. This study aimed at; First, Why a conflict is created within and around an IT project team. Second, What is the phenomenon of conflict evolution, diffusion, and/or resolution? Third, How the differences in conflict management style affects the IT project performance? Three propositions were drawn from the analysis of two intensive analysis of conflict cases and their comparison. Proposition 1 : Both 'the method of pointing out a problem' and 'the pointed-out contents' can be the trigger of conflicts around an IT project. Proposition 2 : While the focus of attention of one party is 'the method of pointing out a problem', if the other's and focus of attention of one party is 'the pointed-out contents', that is, if the focus of attention mismatch, the conflict can be amplified. Proposition 3 : According to the temporal nature of the relationship, e.g., short-term versus long-term, the way people approach and deal with the conflict differs.

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Resolution of Time and Worker Conflicts for a Single Project in a Max-Plus Linear Representation

  • Yoshida, Shotaro;Takahashi, Hirotaka;Goto, Hiroyuki
    • Industrial Engineering and Management Systems
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    • 제10권4호
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    • pp.279-287
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    • 2011
  • This research develops a framework for resolving time and worker conflicts in the Critical Chain Project Management (CCPM) method, expressed in the form of a Max-Plus Linear (MPL) system. Our previous work proposed a method for resolving time conflicts. However, in practical cases, both time and worker conflicts may occur. Hence, we propose a method for resolving both time and worker conflicts for a single project. We first consider how to detect a resource conflict. Then, we define an adjacency matrix to resolve the detected conflicts. Using the proposed method, we confirm that the resource conflict can be resolved through a numerical example.

민간경호경비조직의 갈등관리방식과 조직성과의 관계 (Relations between Conflict Management Style of Private Security Guards in Organizational Effectiveness)

  • 박영만;김은정;정주섭;강호정
    • 한국콘텐츠학회논문지
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    • 제10권9호
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    • pp.375-386
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    • 2010
  • 본 연구는 민간경호경비조직의 갈등관리방식과 조직성과의 관계를 규명하는데 목적이 있다. 연구대상은 2010년 서울 소재 민간경비회사에 재직하고 있는 민간경호경비원을 대상으로 판단표집법을 이용하여 286명을 추출하여 최종분석에 사용된 사례수는 279명이다. 본 연구에 사용된 설문지의 신뢰도는 Cronbach's $\alpha$ 값이 .642 이상으로 나타났다. 수집된 자료는 SPSSWIN 17.0을 이용하여 요인분석, 신뢰도분석, t검증 및 F검증, 다중회귀분석 등의 방법을 활용하였다. 결론은 다음과 같다. 첫째, 민간경호경비원들의 사회인구학적 특성에 따라 갈등관리방식은 차이가 있다. 둘째, 민간경호경비비원들의 사회인구학적 특성에 따라 조직성과는 차이가 있다. 셋째, 민간경호경비원들의 갈등관리방식은 조직성과에 영향을 미친다. 즉, 민간 경호경비원들의 갈등관리방식은 조직성과에 영향을 미친다. 즉, 통합 타협, 회피, 은혜, 지배의 갈등관리 방식을 선호할수록 집단응집력, 조직몰입, 직무만족 또한 높게 나타난다.

SI 프로젝트팀 내 발생 갈등현상에 관한 비교사례연구

  • 박상희;조남재
    • 한국데이타베이스학회:학술대회논문집
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    • 한국데이타베이스학회 2010년도 춘계국제학술대회
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    • pp.109-123
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    • 2010
  • Compared to research on the success of IT projects In general, research on the management of conflict in IT teams and its impact on project success is insufficient. This research performed a comparative study to analyze the nature and evolving phenomenon of conflicts in IT project teams. This study aimed at; First, Why a conflict is created within and around an IT project team. Second, What is the phenomenon of conflict evolution, diffusion, and/or resolution? Third, How the differences in conflict management style affects the IT project performance? Three propositions were drawn from the analysis of two intensive analysis of conflict cases and their comparison. Proposition 1 : Both 'the method of pointing out a problem' and 'the pointed-out contents' can be the trigger of conflicts around an IT project. Proposition 2 : While the focus of attention of one party is 'the method of pointing out a problem', if the other's and focus of attention of one party is 'the pointed-out contents', that is, if the focus of attention mismatch, the conflict can be amplified. Proposition 3 : According to the temporal nature of the relationship, e.g., short-term versus long-term, the way people approach and deal with the conflict differs.

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동적 사물인터넷에서 효율적인 데이터 전달을 위한 축약 ID의 충돌 관리 기법 (Abbreviated ID Conflict Management Method for Efficient Data Forwarding on Dynamic IoT Networks)

  • 손상현;정연수;전용수;이승진;백윤주
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2016년도 추계학술대회
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    • pp.200-201
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    • 2016
  • 최근 사물인터넷 시대가 열리면서 다양한 장치들이 무선 통신을 통해 연결되고 있다. 사물인터넷이 적용되는 장치들은 제한된 통신성능을 가지므로 축약 ID를 이용해 효율적으로 데이터 전달을 수행할 수 있다. 그러나 장치의 이동에 따라 축약 ID의 충돌이 발생할 수 있으며 ID 충돌은 네트워크의 성능감소를 유발하므로 ID 충돌 관리가 필요하다. 본 논문에서는 축약 ID를 이용하는 동적 사물인터넷 환경에서 ID 충돌을 회피하도록 하여 통신의 효율성을 향상시켰다. 시뮬레이션을 통해 성능평가를 수행하였으며, 전송 성공률이 32.4% 향상되었고, 중복 데이터가 66.3% 감소됨을 확인하였다.

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군 병원 부서간 갈등에 관한 연구 (A study on the Interdepartmental Conflict in Military Hospitals)

  • 장준연;김한중;진기남
    • 보건행정학회지
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    • 제6권2호
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    • pp.43-57
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    • 1996
  • The purpose of this study is to examine the factors influencing interdepartmental confilict in the military hospitals. Relatively little attention has been given to the conflict in the hospitals, especially within military hospitals. Delving into the realities of organizational conflict would provide us an insight of how to handle it. The questionnair survey was conducted for the 254 officers working in 8 military hospitals nationwide. The mean index score of interdepartmental conflict was 14 on the 5-25 point scale, indicating the conflict level was modest. Using t-test and ANOVA, we found that interdepartmental conflict was different by marital status of physicians or educational level of nurses. Next, we examined a causal model using multiple regression method. The personal characteristics of the respondents and the organizational characteristics - intradepartmental relation and interdepartmental relation - were included in the model as the independent variables. From the analysis, we found that working years at the organizations, type of work term, intradepartmental reliance or cooperation, interdepartmental redliance or resource management were significantly related to interdepartmental conflict. The effect from these variables, however, was different across three departments.

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의료기관 조직구조가 인적자원의 갈등양상에 미치는 영향 (The Effects of Organizational Structure of Hospital on the Conflict Patterns of Human Resources)

  • 임복희;박지경
    • 한국병원경영학회지
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    • 제23권3호
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    • pp.63-71
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    • 2018
  • The purpose of this study is to explore how the organizational structure of hospitals affects the pattern of conflicts between human resources at hospitals and then to present basic data necessary for conflict resolution. Research data were collected from the personnel of 14 hospitals in P city in Korea. The findings of the study are summed up as follows. First, administrative workers and with fewer years of service thought of the organizational structure as organic. Second, organizational conflict was found to be higher in those at older ages, with more years of service and in middle management positions. Next, as for conflict patterns between occupation types, nurses showed more conflicts with doctors and administrative workers, while administrative workers and public health personnel had more conflicts with nurses. Last, of the organizational structure factors, 'Subdivision of work,' 'Decision making method,' 'Opinion collection process,' 'Codification of responsibilities and rights' and 'Documentation of duties' were found to have negative effects on conflict patterns. Therefore, the findings imply that for decrease in organizational conflicts, hospitals need to be reorganized to have a more organic structure and take such differentiated measures for conflict resolution that consider characteristics of human resources, such as one's age, years of service and position.

결혼초기 남편과 아내의 부부갈등과 갈등대처방식이 결혼만족도에 미치는 영향 (The Effects of Marital Conflict and Conflict-Coping Method on Coulpe's Marital Satisfaction in Early Stage of Marital Life)

  • 이선미;전귀연
    • 가정과삶의질연구
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    • 제19권5호
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    • pp.203-220
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    • 2001
  • The purpose of this study is to investigate how the marital conflict and the conflict-coping method of self and spouse have an effect on the marital satisfaction in the early stage of marital life. The subjects of this study are the 132 couples in the area of Taegu and Pohang city. The instruments of measurement are marital conflict scale, conflict-coping method scale and Kansas marital satisfaction scale(KMSS). The data are analysed through factor analysis, Cronbach's ${\alpha}$, frequency, percentile, mean, standard deviation, paired t-test and stepwise regression analysis. The major findings of this study are as follows: Firstly, as a result of figuring out couples' marital conflict, husbands and wives are having the highest conflict in the personality factor. The difference of marital conflict between husbands and wives is shown significant in the relative factor. Secondly, as a result of figuring out couples' conflict-coping method, husbands and wives use mostly the reasonable behavior and leastly physical aggression. The difference of conflict-coping method between husbands and wives is shown significant in the verbal aggression, adjustment renunciation and physical aggression. Thirdly, as a result of figuring out how the marital conflict and the conflict-coping method of self and spouse have an effect on the marital satisfaction, the communication factor of the conflict factors, the wives' verbal aggression perceived by husbands, and the reasonable behavior of the self have much effect on the marital satisfaction in case of husbands. And the personality factor, sexual factor and role factor of the conflict factors and the husbands' verbal aggression and reasonable behavior perceived by wives have much effect on the marital satisfaction in case of wives.

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