• Title/Summary/Keyword: Computer Assisted Telephone Interviewing

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Design and Implementation of Linked Research System for Global Standardization (글로벌 표준화를 위한 연계 Research System의 설계 및 구현)

  • Chang, Young-Hyun;Park, Dea-Woo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2010.05a
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    • pp.295-298
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    • 2010
  • There are three types of survey research system, telephone surveys, online surveys, interviews and so on. Currently most of the survey data have been verified by hand-collecting state in korea. Semi-automated research systems, some companies are using imported from abroad. This paper is the study on the design and implementation of linked research system for global standardization. The system is optimized through customizing for local conditions, as well as professionals for telephone surveys, online surveys, interviews even a normal user can enter the questionnaire easily and quickly. The result data is passed to the customer quickly and accurately. In particular, this system is based on automatic data input and collected provides best efficient analysis and statistics. Office programs and advanced statistical program SPSS is compatible with the maximum benefits for proposed system. Additionally, to achieve the import substitution effect through localization and to propose a global standard the proposed system is designed and implemented.

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품질관리표본(Quality Control Sample)의 리인터뷰에 의한 사업체조사의 응답오차 측정

  • Kim, Seol-Hui;Park, Hyeon-Yeong
    • Proceedings of the Korean Statistical Society Conference
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    • 2003.10a
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    • pp.53-58
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    • 2003
  • 최근 경제 사회의 급속한 발전에 따라 개인의 활동분야가 다양해지고 개인비밀보호 인식이 커지면서 응답자들이 통계조사에 잘 협조하지 않는 경우가 늘어나고 있다. 따라서 대부분의 통계를 현장조사에 의존하여 생산하고 있는 통계청에서는 현장조사 결과물의 품질상태에 좀 더 관심을 가져야만 하게 되었다. 이러한 현장조사에 대한 풀질관리의 일환으로 현재 통계청에서는 통계별 조사대상으로부터 품질관리표본(Quality Control Sample)을 추출하고 이를 대상으로 리인터뷰를 실시함으로써 응답오차측정, 조사현장의 실터파악, 응답자 의견수렴 등에 활용하고 있다. 리인터뷰는 조사직원의 고의적인 자료조작 또는 보충교육 필요성 등 현장조사업무를 평가하거나 응답분산(simple response variation), 응답편의(response bias) 등을 산출하고, 이를 분석하는 모델을 이용하여 응답결과의 신뢰도를 분석하는데 목적을 두고 있다. 본 연구에서는 품질관리표본(QC Sample) 설계 및 추출, 리인터뷰 시나리오개발, CATI(Computer Assisted Telephone Interviewing)를 이용한 리인터뷰 기법 등을 통계청 사업체조사 모니터링 사례를 중심으로 설명하고 조사직원 특성별 응답오차 측정 및 비교, 정확성 항목에 대한 차이분석 등 격과에 대하여 논하고자 한다.

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A Development on the Korean Style Automatic Research System (한국형 자동화 리서치 시스템 개발)

  • Chang, Young-Hyun;Han, Jung-Soon;Bang, Eun-Young
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2010.07a
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    • pp.515-517
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    • 2010
  • 본 논문에서는 글로벌 표준화 시스템으로의 확장성을 고려하고 자동화 처리 개념을 적용한 한국형 리서치 시스템을 개발한다. 리서치 시스템의 기반이 되어지는 설문조사의 종류에는 전화조사, 온라인조사, 면접조사 등의 조사방법이 있으며 현재 대부분의 프로세스가 수동적 작업화 상태에서 데이터를 수집 검증하여 비효율적인 상태로 운영되어지고 있다. 현재 일부 기업들이 자체 프로그램의 개발을 시도하고 있지만 전문 프로그래머들의 리서치 업무에 대한 업무분석 및 이해 부족과 외부 개발 용역에 대한 고비용성으로 대부분 시스템 구축에 완성도가 낮아 개발시스템 운영에 실패를 하고 있는 실정이다. 부가적으로 개별 기업들이 초기 개발비용을 감수하지 않기 위해 외국산 리서치 솔루션을 구입하면서 높은 제품 비용과 로열티 비용 부담으로 인하여 기업 리서치 시스템 구축을 통한 효율화를 이루지 못하는 실정이다. 본 논문에서는 산학협력 연구개발로 1회의 설문입력 과정으로 개별적인 전화조사, 온라인조사, 면접조사를 동시에 가능하도록 통합하는 자동화 시스템과 일반 사용자까지 쉽고, 빠르게 설문지를 입력하고 진행하여 컴퓨터에 의한 정확한 데이터를 신속하게 고객에게 전달 할 수 있는 서비스 체제를 구축하고 설문조사의 최종 단계인 데이터 분석 및 가공에 필요한 기본적인 분석, 통계 기능 제공과 오피스 프로그램 및 통계 프로그램인 SPSS프로그램과 호환성을 주어 리서치 운영 프로세스의 개선을 목적으로 한국형 자동화 리서치 솔루션을 개발한다.

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Shanghai Residents' Cognition, Attitudes and Expressions towards Significant Political Events -A Case Study of the 2013 "Two Sessions" of China

  • Bofei, Zheng;Shuanglong, Li
    • Asian Journal for Public Opinion Research
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    • v.1 no.4
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    • pp.292-306
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    • 2014
  • China's "two sessions," namely, the National People's Congress (NPC) and the Chinese People's Political Consultative Conference (CPPCC), has significant meaning to the political life of the nation. It collects opinions and advice from different groups of people annually. "Two sessions" 2013 was especially eye-catching, because new state leaders were elected at the meetings. Using CATI (Computer Assisted Telephone Interviewing) system, the Media and Public Opinion Center of Fudan University (FMORC) conducted surveys of China's "two sessions" every year from 2007 to 2013. In 2013, the influence of new media on public opinion has become increasingly significant. Microblog and WeChat have become two types of important media for Shanghai residents to express their opinions and take part in China's "two sessions." Based on the empirical findings, this paper examines Shanghai Residents' cognition, attitudes and expressions towards "two sessions" 2013 and analyzes how new media affect the public opinions on significant political events.

Some Results from a Sample Survey on the Use of Moxibustion Therapeutics in Korea (국내 뜸요법 사용실태에 관한 표본조사 결과)

  • Kim, Sun-Woong;Hong, Sung-Joon;Park, So-Hyung;Jung, Chan-Yung;Yoon, Eun-Hye;Lee, Seung-Deok
    • Journal of Acupuncture Research
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    • v.27 no.2
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    • pp.115-121
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    • 2010
  • Objectives : Based on a national sample survey, we present an analysis of the current situation in the use of moxibustion therapeutics by qualified medical practitioners in Korea. Methods : The survey population of 11,737 hospitals is stratified by administrative regions, and 331 of them are randomly selected from the list of hospitals. The same number of Korean medical doctors is interviewed under the computer-assisted telephone interviewing(CATI) system. The bound on the error of estimation is ${\pm}\;5.0%$ point. Results : Of the 331 Korean medical doctors surveyed, 69% have used moxibustion therapy for remedial treatment. About half of those doctors have employed the therapy for their patients over 30%. The average number of acupuncture points per treatment using the therapy mostly ranges 1 between 5. The percent of practitioners, who have the number of average minutes less than 20 in treatment, is 74%. The number of practitioners who primarily use modified moxibustion is 4 times as many as that of those using traditional moxibustion. Conclusions : Considering the survey results, if the laser heater, alternative to conventional moxibustion, which not only gives high thermal effect but also reduces both the users inconvenience and side effects, are developed, it may benefit more patients as well as Korean medical doctors.

Public Perception and Acceptance of the National Strategy for Well-Dying (웰다잉 국가 전략에 대한 일반 국민들의 인식 및 수용도)

  • Lee, Seo Hyun;Shin, Dong Eun;Sim, Jin Ah;Yun, Young Ho
    • Journal of Hospice and Palliative Care
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    • v.16 no.2
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    • pp.90-97
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    • 2013
  • Purpose: Ten years have passed since the Korean government announced its plan to institutionally support hospice and palliative care in 2002. In line with that, this study aims to suggest future directions for Korea's hospice and palliative care policy. Methods: We conducted a survey on people's perception and acceptance of well-dying. Data were collected from 1,000 participants aged 19~69 years between June 1 and June 11, 2012 via computer-assisted telephone interviews. Results: The most important factor for well-dying was placing no burden of care on others (36.7%) and the second most important factor was staying with their family and loved ones (19.1%). Among nine suggestions of policy support for well-dying, the most popular was the promotion of voluntary care sharing (88.3%), followed by the palliative care training support for healthcare providers (83.7%) and the support for palliative care facilities instead of funeral halls (81.7%). The idea of formulating a five-year national plan for end-of-life care drew strong support (91%). According to the survey, the plan should be implemented by the central government (47.5%), the National Assembly (20.2%) or civic groups (10%). Conclusion: This study demonstrated the public consensus and their consistent direction toward policy support for well-dying. Results of this study may serve as a foundation for the establishment of policy support for people's well-dying and palliative care at the national-level.

Pneumococcal Vaccination Rate and Related Factors in Older Adults in Republic of Korea (한국 노인의 폐렴구균 백신 접종률 및 관련 요인)

  • Lee, Sok Goo;Jeon, So Youn
    • Journal of agricultural medicine and community health
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    • v.46 no.2
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    • pp.67-77
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    • 2021
  • Objectives: This study aimed to identify the vaccination rate for pneumococcus among aged 65 or older, and at the same time to determine the reasons for vaccination or non-vaccination. Methods: The population of this study was aged 65 or older, with a total of 1,150 subjects to be analyzed and a computer assisted telephone interviewing was used. The survey included pneumococcal vaccination status, reasons of vaccination, sources of information on vaccination, reasons for not vaccination, and other related factors. Results: The vaccination rate for pneumococcus among aged 65 or older was 56.2 percent, lower than 69.0 percent in the U.S. (2017), and 69.2 percent in the U.K. (2019). Among the factors related to the pneumococcal vaccination, the groups with the high vaccination rate were women, low age groups, residents of urban areas, people without a job, people with high education, medical insurance subscribers, married people, and people who have family members. In addition, the groups with high vaccination rates were those with high awareness, those who received recommendations from doctors, those who had vaccination records, those who believed in vaccination effects, and those who saw public service advertisements. Conclusions: In the future, it is necessary to develop alternatives to accurately manage vaccination records for adults who are not eligible for state support, and regular adult vaccination rates should be calculated so that they can be used as evidence for the country's infection control policy.