• Title/Summary/Keyword: Complaints

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A Case Study of Hypoglossal Nerve Palsy Patient with Tongue Paralysis Treated with Korean Medical Treatment (설하 신경 마비로 인한 설마비 환자 치험 1례)

  • Lee, Jae-hyung;Han, Seong-jun;Lee, Eom-jee;Lee, Jung-eun;Nam, Seong-uk;Ha, Na-yeon;Kim, Jin-sung
    • The Journal of Internal Korean Medicine
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    • v.37 no.5
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    • pp.870-875
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    • 2016
  • Hypoglossal nerve palsy is an uncommon neurologic disorder. We report a 67-year-old Korean male with tongue paralysis due to hypoglossal nerve palsy. He had complaints associated only with tongue paralysis and was treated with herbal medicine and electric acupuncture for 12 days. We evaluated his tongue paralysis severity by a numeric rating scale (NRS) and the angle of tongue deviation. After 12 days of treatment, the NRS score showed improvement of his complaints, and the angle of tongue deviation was decreased. Korean medicine could therefore be an effective treatment choice for hypoglossal nerve palsy.

An Effectiveness Analysis of Elementary NEIS After-school System (초등학교 나이스 방과후학교 시스템의 효과분석)

  • Han, Jaedong;Kim, Kapsu
    • The Journal of Korean Association of Computer Education
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    • v.16 no.3
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    • pp.89-98
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    • 2013
  • In order to effectively manage after-school works from 2011, NEIS after-school system has been developed and operated. As NEIS after-school system that has been currently operating will need to analyze the effectiveness, it makes the use of this system activate. After-school elementary school teacher 273 people survey of 11 school district of the Seoul Metropolitan Office of Education was commissioned. 116 teachers participated in the survey. NEIS after-school system showed a reduction in task processing time (M = 3.92) were higher than that of most complaints about paperwork (M = 3.82), work efficiency (M = 3.81), the accuracy of your work (M = 3.76) in the order of many complaints were.

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The Comparison of the Industrial Fatigue Between Labor Workers and Managerial Workers (일부 산업장 생산직 근로자와 관리사무직 근로자의 피로자각증상 비교)

  • Kang, Hyun Sook
    • Korean Journal of Occupational Health Nursing
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    • v.6 no.1
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    • pp.5-13
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    • 1997
  • For the purpose of investigating the subjective symptom of industrial fatigue, a questionnaire survey was carried out on 282 labor workers and 189 managerial workers who were employed at the manufacture of electronic products in two small scale industries. Checklist of industrial fatigue was composed of physical symptoms(10 items), mental symptoms(10 items), and sensory neurotic symptoms(10 items). The results were as follows : 1. Complain rate of fatigue was the highest in "eye strain" of physical symptom, "feel anxious about things" of mental symptom, and "feel stiffness in the neck or the shoulders" of sensory neurotic symptom in labor workers and managerial workers. 2. Managerial workers demonstrated II dominant type (mental or night work type), while labor workers demonstrated I dominant type of fatigue (general type). 3. Mean weighted score of fatigue complaints in labor workers (23.16) was significantly higher than that in managerial workers (20.34). 4. Mean weighted scores of fatigue complaints in male, 5~9 years of work duration, married, 4~5 hours of sleeping time, graduation of high school and college, and large of workload were significantly higher in labor workers than in managerial workers. 5. In poor work condition with temperature, ventilation, illumination and noise, the average weighted score was significantly higher in labor workers than in managerial workers.

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The Effect of Perception and Attitude Toward Consumer Complaint Behavior

  • Halim, Rizal Edy;Christian, Filipus
    • Journal of Distribution Science
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    • v.11 no.9
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    • pp.17-24
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    • 2013
  • Purpose - The objective of the paper is to describe the relationship between consumer perceptions and attitudes of complaints against the behavior of their complaint. Research design, data, methodology - The study explore the process of complain intention which mediated by perceptual process and attitudinal behavior. Structural equation modeling used in this study is aim to describe the relationship simultaneously. The two samples failure (high vs. low level services) will be compared using analysis of variance. Results - The study found that the higher the alienation, the lower the perceived value of consumer complaint and the higher likelihood of successful perceived consumer complaint. The study also found the more positive the prior complaint experience, the more positive attitude toward complaining, the higher the perceived value of complaint and the higher the likelihood of successful perceived complaint. Furthermore, the perceived value of customer's complaint affect positive intention and perceived consumer likelihood of successful complaint increases intention complaint. Conclusions - The findings of this study show that the effect of a number of personal antecedents such as alienation; prior complaint experience and controllability will vary toward the complaint intention. Furthermore, the attitudinal and perceptual factors play a partial mediation role for that relationship.

Analysis of the Time Intervals in 119 Ambulance Services (119 구급서비스의 시간 분석)

  • Jang, Kyungho;Kang, Kyunghee;Jang, Yoonhee;Hahn, Kyungdong
    • Fire Science and Engineering
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    • v.30 no.4
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    • pp.128-134
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    • 2016
  • The ambulance service time interval, in particular the response time, has been used as an important indicator for the quality control of ambulance services in that it can be improved to increase the probability of survival and decrease the sequela-related disability. Based on the 2011~2014 Prehospital Care Reports in a metropolitan city, this study analyzed the time interval of ambulance services considering the patient's characteristics and chief complaints. If the definition of the time of ambulance services can be refined further, and a variety of economic and social factors and local characteristics would can be analyzed, the quality of the ambulance service is expected to be enhanced significantly.

Issue Difference of Ecosystem Service Demand and Supply through Text Mining Analysis: Case Study of Shiheung using Complaints and Urban Planning Materials (텍스트 마이닝 분석을 통한 생태계서비스 수요-공급의 이슈 차이분석 - 시흥시 민원과 도시계획 자료를 활용하여 -)

  • Lee, Jae-hyuck;Park, Hong-jun;Kim, Il-kwon;Kwon, Hyuk-soo
    • Journal of Korean Society of Rural Planning
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    • v.24 no.3
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    • pp.63-71
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    • 2018
  • The comparison of demand and supply is needed for efficient ecosystem services planning. However, the gap between them cannot be analyzed as existing studies mainly dealt with only the supply of ecosystem services. This study compares the demand and supply of ecosystem services in Shiheung using environmental complaints and urban planning by semantic network analysis. As a result, 'air' and 'water' quality are magnified in demand, 'energy' and 'water' are crucial in supply. This result presents that citizen ask for the improvement of air quality in regulation services, although local government has plans for energy support in provisioning services. Periodic ecosystem services demand and supply monitoring will be the base of effective ecosystem services planning, which reduce insufficiency and surplus.

A Case Study of Deck-Charge Blasting Using Electronic Blasting Systems In Urban Area (분산장약공법을 이용한 도심지 전자발파 시공사례)

  • Son, Young-Bok;Kim, Gab-Soo;Kim, Jae-Hoon
    • Explosives and Blasting
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    • v.34 no.3
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    • pp.21-26
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    • 2016
  • In case of urban blasting works at near neighbors, the size of one blasting should be minimized to reduce the vibration and noise. However, the complaints is not decreased due to increased numbers of blasting per day so that the period of blasting works become long. This case study is related to urban apartment construction site. In order to overcome the weakness of general detonators which is required many blasting times to meet the day productivity, we have been applied deck-charge blasting method using electronic detonators and then we successfully increased the day productivity with much less blasting times. Hence, we had effectively achieved the declined neighbors'complaints and shortening construction period.

Study on the improvement of online food information services

  • Nam, Jae Won;Kim, Sun Nam;Lee, Hwansoo
    • Agribusiness and Information Management
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    • v.7 no.2
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    • pp.19-26
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    • 2015
  • Recently, food delivery apps are seeing rapid growth into a market worth 1 trillion won under a simple but unique business model of connecting nearby restaurants with consumers via smartphone. Though basic similarities with social commerce exists in aspects such as mail-order sales intermediaries, startups, types of services and market competition structure, food delivery apps resemble social commerce in many ways in that they use excessive marketing to secure market dominance, causing a spike in consumer complaints. If the excessive marketing and increase in customer complaints are not rectified, the food delivery app could also see rapid decline as it gradually grows distant from consumers, just like social commerce. Accordingly, this study will identify the factors consumers recognize as important for continuous use vis-a-vis social commerce and food delivery apps to perform an empirical analysis on what areas need improvement. After deriving the four upper factors of product, information system and service along with eight sub-factors by referring to existing literature, the areas with opportunity for improvement were derived through satisfaction level and relative importance evaluation. The results of this study present a strategic direction for maintaining customers of social commerce and food delivery apps.

One human case of natural infection by Heterophyopsis continua and three other species of intestinal trematodes (긴이형흡충과 여러 종의 장흡충에 혼합감염된 인체감염 1례)

  • 홍성종;정창근
    • Parasites, Hosts and Diseases
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    • v.34 no.1
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    • pp.87-90
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    • 1996
  • The third human case of natural infection by Heterophvopsis continuo in Korea was found in Chinju, Kyongsangnam-do. The case was a 53-year-old mn. He used to eat raw brackish and fresh water fish. After praziquantel treatment and purgation, H. continua were collected from the diarrheal stool together with Metononimw vokognwai, Heterophves nocens and Echinostona hokense. His clinical complaints were indigestion, epigastric discomport, poor appetite and fatigue. The complaints were considered rather due to heavy M. Wokoscwci infection.

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Stochastic Resonance Whole-Body Vibration, Musculoskeletal Symptoms, and Body Balance: A Worksite Training Study

  • Elfering, Achim;Arnold, Sibille;Schade, Volker;Burger, Christian;Radlinger, Lorenz
    • Safety and Health at Work
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    • v.4 no.3
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    • pp.149-155
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    • 2013
  • Background: Stochastic resonance whole-body vibration training (SR-WBV) was tested to reduce work-related musculoskeletal complaints. Methods: Participants were 54 white-collar employees of a Swiss organization. The controlled crossover design comprised two groups each given 4 weeks of exercise and no training during a second 4-week period. Outcome was daily musculoskeletal well-being, musculoskeletal pain, and surefootedness. In addition, participants performed a behavioral test on body balance prior to when SR-WBV started and after 4 weeks of SR-WBV. Results: Across the 4-week training period, musculoskeletal well-being and surefootedness were significantly increased (p < 0.05), whereas musculoskeletal pain was significantly reduced only in those who reported low back pain during the last 4 weeks prior to the study (p < 0.05). Body balance was significantly increased by SR-WBV (p < 0.05). Conclusion: SR-WBV seems to be an efficient option in primary prevention of musculoskeletal complaints and falls at work.