• Title/Summary/Keyword: Complaints

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Two Cases of Correlation between Improvement of General Weakness Symptoms and DHEAS Level through Korean Medical Treatment (한방치료를 통한 허로환자의 증상개선과 DHEAS 수치개선의 연관성에 관한 증례보고 2례)

  • Lee, He-sol;Jun, Chan-young;Choi, You-kyung
    • The Journal of Internal Korean Medicine
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    • v.37 no.6
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    • pp.1059-1068
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    • 2016
  • Objectives: This study reports on the efficacy of treating patients with general weakness symptoms with Korean medicine. Methods: Two patients with general weakness symptoms were treated with Korean medical treatment modalities, including acupuncture, moxibustion, and herbal medicines. Blood tests, the visual analogue scale (VAS), and patients' complaints were used to assess the treatment effects. Results and Conclusions: dehydroepiandrosterone sulphate (DHEAS), DHEAS/cortisol index, VAS, and the patients' complaints improved after treatment. Korean medical treatment is effective in improving DHEAS and the DHEAS/cortisol index according to the improvements in the patients' conditions. However, more studies are required to validate its use with other patients.

A Study on Noise Marking Obligation System for Construction Equipments (건설기계 소음표시의무제도 연구)

  • 이성호;박인선;장서일;오진우;권태우;박상규
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2004.05a
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    • pp.554-558
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    • 2004
  • With the improvement of living quality, people's desire for quiet living environment keeps increasing. In particular, complaints about the noise emission by constrcution equipments around residential areas take most part of the noise related complaints. In this study, noise marking obligation system for the high noise construction equipment have been proposed to reduce the noise level and protect the well-being of citizens. For this purpose, construction equipment used in the country were surveyed and compared with that of the European Directive/2000/14/EC. As results, 20 kinds of construction equipment were proposed for the obligated noise marking, while 13 kinds of construction equipment were proposed for the equipment subject to permissible noise level, thus the obligated noise marking and certification.

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A Study on the Factors of Dissatisfaction and Complaint in Foodservice Consumers (외식소비자 불만족의 요인 및 불평 행동에 관한 연구)

  • Jin, Yang-Ho;Jun, Jin-Hwa
    • Culinary science and hospitality research
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    • v.11 no.2
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    • pp.14-31
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    • 2005
  • The findings of the study would be valuable for the basis of marketing strategies to be implemented in the foodservice industry. As a result of the exploratory factor analysis, major consumer dissatisfaction factors identified in this study can be categorized based on the followings: food, service, and facilities. It appears that most preferred medium for unsatisfied consumers to file their employees how to cope with complaints on the Internet. In terms of psychological compensation, it appears that consumers need to be provided with a through explanation in addition to a heartfelt apology against a complaint. On the physical side of compensation solution for everybody. The ideal timing of compensation for complaints can vary but it would be appropriate to leave it up to consumers to choose when they want to be rewarded.

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A Case of Acute Leukoencephalopathy Patient with Akinetic Mutism and Cognitive Dysfunctions (무동무언증과 인지기능장애를 주소로 하는 급성 백질뇌증 환자 치험 1례)

  • Kim, Bo-Eun;Chung, Dae-Kyoo;Kim, Sang-Ho;Lee, Kyung-Suk
    • Journal of Oriental Neuropsychiatry
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    • v.24 no.4
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    • pp.385-392
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    • 2013
  • This case report presents a 34-year-old female patient. Her chief complaints are akinetic mutism and cognitive dysfunctions. We have diagnosed her with leukoencephalopathy. She was treated with Korean traditional herbal medicines (Joojackwhan) for 33 days continuously. The effects of treatment were measured by the Korean Mini - Mental State Examination and Modified Bathel Index. After treatment, her chief complaints have been improved. Furthermore, the K-MMSE, MBI scores increased. From this case, we deduced that the Korean traditional herbal medicines (Joojackwhan) could be effective for cognitive dysfunctions and akinetic mutism caused by leukoencephalopathy.

Thermographic Finding at Splanchnic Nerve Block for Cancer Pain (암성 상복부 통증 환자의 내장신경 차단시 관찰한 체열촬영 소견)

  • Lee, Sang-Hun;Woo, Nam-Sik;Lee, Ye-Chul
    • The Korean Journal of Pain
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    • v.7 no.1
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    • pp.59-64
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    • 1994
  • Splanchnic nerve block is effective in relief of upper abdominal cancer pain. But we often get confused at the unexpected complaints of pain accompanying a metastatic of referred origin in spite of the precise block under image intensifier. We could found aut a thermographic change from the diffuse hyperemission state of abdomen before the block to the localized state after the block. It may be helpful in differentiating objectively the accuracy of the block at the unexpected complaints of pain by using thermography before and after the block.

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Evaluating Users' Occurrences Number and Interaction of Maintenance Management Personnel's Response for Mechanical Defects Complaint in Complex Building (복합건물에서 사용자의 기계결함민원 원단위 및 유지관리조직 대응의 상호작용 평가)

  • Kwak, Ro-Yeul
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.34 no.3
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    • pp.95-102
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    • 2018
  • In order to understand interaction between building users' occupant performance and building maintenance performance of maintenance management personnel, actual data from maintenance activities of buildings were analyzed. Also, using building defect customer complaint data reported by building user, satisfaction data on building maintenance services of building users and service response time of maintenance management personnel, a method for evaluating interaction of buildings with the same purpose and same size was proposed. Throughout analysis, average number of occurrences per unit area per year for the mechanical complaints in complex building were presented. In addition, using building users' satisfaction with facility management services, attitude of responding to business obstacles, number of occurrences per unit area per year of mechanical complaints and complaint processing speed, interaction was comprehensively identified and compared.

A Conceptual Study of "Man (滿)" in Shanghanlun Based on 4 Cases Treated with Modified Soshiho-tang (『상한론(傷寒論)』 '만(滿)'에 대한 고찰: 변병진단체계(辨病診斷體系)에 근거하여 소시호탕가감방(小柴胡湯加減方)을 이용하여 치료한 증례 4례에 근거하여)

  • Heo, Joo;Lim, Eun-kyo;Lee, Sung-jun
    • 대한상한금궤의학회지
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    • v.13 no.1
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    • pp.61-79
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    • 2021
  • Objective : The objective of this study was to explore the meaning of "man (滿)" in Shanghanlun through the analysis of four cases. Methods : We analyzed four cases treated with modified Soshiho-tang, which is administered when 滿 aggravates chief complaints. All cases were diagnosed by the disease pattern identification diagnostic system based on the Shanghanlun provisions. Results : All 4 patients' chief complaints were improved after administration of modified Soshiho-tang. Swelling symptoms were reduced in all 4 cases. Through the etymological research and clinical treatment results, the clinical meaning of 滿 was deduced as "swelling." Conclusions : The etymological and clinical analysis suggest that the concept of "滿" may be defined as "swelling" in the Shanghanlun provisions.

Analysis of Success Factors of Electric Scooter Sharing Service Using User Review Text Mining

  • Kyoung-ae Seo;Jung Seung Lee
    • Journal of Information Technology Applications and Management
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    • v.30 no.2
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    • pp.19-30
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    • 2023
  • This study aims to analyze service improvement and success factors of electric scooter sharing service companies by using text mining after collecting reviews of shared electric scooter service applications among various models of sharing economy. In this study, the factors of satisfaction and dissatisfaction of service users were identified using the term frequency inverse document frequency (TF-IDF) technique, and topics for each keyword were extracted using the Latent Dirichlet Allocation (LDA) Topic Modeling technique. According to the analysis results, the main topics were entertainment, safety, service area, application complaints, use complaints, convenience, and mobility. Using the analysis results of this study, employees and researchers of electric scooter sharing service companies will be able to contribute to the improvement and success of related services.

A Public Open Civil Complaint Data Analysis Model to Improve Spatial Welfare for Residents - A Case Study of Community Welfare Analysis in Gangdong District - (거주민 공간복지 향상을 위한 공공 개방 민원 데이터 분석 모델 - 강동구 공간복지 분석 사례를 중심으로 -)

  • Shin, Dongyoun
    • Journal of KIBIM
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    • v.13 no.3
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    • pp.39-47
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    • 2023
  • This study aims to introduce a model for enhancing community well-being through the utilization of public open data. To objectively assess abstract notions of residential satisfaction, text data from complaints is analyzed. By leveraging accessible public data, costs related to data collection are minimized. Initially, relevant text data containing civic complaints is collected and refined by removing extraneous information. This processed data is then combined with meaningful datasets and subjected to topic modeling, a text mining technique. The insights derived are visualized using Geographic Information System (GIS) and Application Programming Interface (API) data. The efficacy of this analytical model was demonstrated in the Godeok/Gangil area. The proposed methodology allows for comprehensive analysis across time, space, and categories. This flexible approach involves incorporating specific public open data as needed, all within the overarching framework.

Does Whistleblowing Facility Affect Taxpayer Compliance?

  • Dewi Prastiwi;Yuni Khoirotul Abdiyah
    • Asian Journal for Public Opinion Research
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    • v.12 no.2
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    • pp.102-121
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    • 2024
  • Trust is essential for tax compliance. Various tax management issues might diminish taxpayer trust. As a result, as a measure of transparency in the services of the Indonesia's Directorate General of Taxes (DGT), a method for filing various taxpayer complaints is necessary. Whistleblowing is a service given by the DGT that accepts taxpayer issues and complaints. It may be accessed on the DGT's official website. This strategy was intended to increase compliance by instilling trust among taxpayers. This study aims to show how whistleblowing affects tax compliance by utilizing trust as a mediating variable. The study relied on 400 questionnaires issued directly to East Java I DGT Region taxpayers. SEM-PLS with the Smart-PLS tool was utilized for data analysis. According to the study's findings, whistleblowing positively impacts tax compliance, and trust partially mediates the effect of whistleblowing on tax compliance. The outcomes of this study provide empirical proof for the Slippery Slope Framework's contention that building trust is an essential technique for increasing taxpayer compliance.