• Journal of Information Technology Applications and Management
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• 제29권4호
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• pp.17-33
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• 2022

This study measures the internal and external competitiveness of 35 OECD countries in the insurance industry. We analyze whether variables related to the Fourth Industrial Revolution affect international competitiveness by applying a nonlinear autoregressive distributed lag model. As a result, the competitiveness of life insurance foreign companies in internal is showing positive responses in high income inequality countries. In addition, insurance companies in countries with low income inequality have shown high performance in external. The non-life insurance industry is less sensitive to shocks than life insurance. This is because non-life insurance is a more dangerous industry than life insurance and there are many restrictions on policies and regulations. The reason is that non-life insurance is a more dangerous industry than life insurance and there are many restrictions on policies and regulations.

• 경영과정보연구
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• 제3권
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• pp.77-97
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• 1999

The purpose of this paper is to measure the international competitiveness of insurance business and to analyze its determinants empirically. I have attempted to use Revealed Comparative Advantage(RCA) index to measure domestic competitiveness. confining to OECD countries only. Among domestic competitiveness advantage countries in the insurance, there are Austria, Denmark, France. Japan, Korea... etc. The factors of domestic competitiveness determinants were found out through multivariate regression analysis with panel data$(1990{\sim}1995)$. In insurance industry, statistically significant variables are employee's per capita premium of insurance company (Pro), stock market capitalization/GDP(MVESR), saving rate (SAV) and real interest(RMMR), while they are Pro, MVESR, and real interest in Korea insurance industry.

• 한국중재학회지:중재연구
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• 제29권2호
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• pp.225-237
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• 2019

Recently, it has been argued that it is necessary to attract foreign patients outside domestic insurers and to allow foreign doctors to treat in domestic hospitals in order to develop the insurance industry and revitalize the medical industry. Currently, large medical institutions in Korea are attracting foreign patients in connection with foreign insurance companies. It is desirable to increase the number of overseas patients who want excellent medical services in Korea, and to provide opportunities for domestic insurance companies to attract overseas patients by expanding job creation through a revitalization of the medical industry. Therefore, this study suggests the development direction for insurers who aim to attract foreign patients through the side effects of attracting foreign patients in accordance with the Financial Services Commission's plan to strengthen the competitiveness of the financial industry. In addition, this study intends to contribute to the strengthening of the competitiveness of attracting foreign patients, through domestic insurance business, to the insurance direct payment market for overseas patients using domestic medical institutions that are concentrated in foreign insurance companies and in the blind spot of domestic law application.

• 품질경영학회지
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• 제37권4호
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• pp.43-51
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• 2009

This study was designed to analyze the relationship of process quality, result quality and management performance in Korean insurance industry. For this study the linkage scheme of service quality concept is used on PZB model and BSC(Balances Score Card) system. In the linkage model, the 5 service qualitry factors used in PZB model are used as the result quality variables, and internal process factor, learning/growth factor in BSC are used the process quality variables affecting the result quality variables. And also customer satisfation factor and financial performance index are used as the management performance variables. In the ivsurance industry, the process quality variables were verified to meaningfully affect the result quality variables, and the result service quality variables were verified to affect the management performance indices. As the result, the process quality and the service quality must be emhanced for the competitiveness of Korean insurance industry.

• 통상정보연구
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• 제9권2호
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• pp.41-64
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• 2007

A life insurance industry's market is reaching a state of saturation recently, and the competition is as time goes by intense among the non-life insurance industry. Consequently, the insurance companies must grope a new source of revenue and develop a new business model for a stability growth. At the forked road, the insurance companies must group the existing and new customers in order to find the royal customers, and develop a new service with them. Accordingly, it is the time to study the advance of PB field and the royal customer management that will maintain and expand the new relations with them. Besides, the PB was the service to begin in needs of the specific group, but now it is regarded as a new source of high profit in the age of universal financial service among the financial circles. As a consequence, the PB marketing is introduced in haste, and such trend seems to be continued. Therefore, the plans that help the domestic insurance company reflect the characteristic of the insurance and expand the scope of business into the scope of property management according to the needs of customers under a universal financial service trend will be studied.

• 경영과학
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• 제29권3호
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• pp.23-43
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• 2012

Enacted for enhancing the competitiveness of the Korean capital market and financial industry, Capital Market Consolidation Act (CMCA) was intended to induce considerable changes such as adopting the concept of financial investment products, regulating financial investment functionally, extending financial investors' business areas and intensifying protection for investors. Employing DEA (Data Envelopment Analysis), this study measures and compares the efficiencies of domestic financial companies between the before and after the enactment of the Consolidation Act. We categorize the financial companies into 4 groups (banks, life insurance companies, property and casualty insurance companies and securities companies) depending on their business types, and evaluate how much and in which direction the Consolidation Act affects the efficiency of each group respectively. The study shows that there is no significant difference between the average efficiency of banks and that of property and casualty insurance companies due to the trade-off between opportunities and threats of the Act. To the contrary, it shows that the respective average efficiencies of life insurance companies and securities companies moved in the opposite directions to a considerable extent. Through empirical tests, we demonstrate the effect of the Act on the efficiency of Korean financial companies, and suggest the countermeasures for each financial group against the Act.

• 정보화정책
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• 제18권4호
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• pp.22-41
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• 2011

국내산업의 고용없는 성장에 따라 고용창출효과가 큰 서비스산업 육성에 대한 정부의 관심이 증가하고 있다. 서비스산업의 양적 성장은 물론, OECD 국가대비 국내 서비스산업의 경쟁력은 매우 낮은 실정으로 나타나, 서비스산업의 경쟁력 강화방안에 관한 연구가 중요한 이슈로 제기되고 있다. 특히, 금융,교육,보험과 같이 대기업이 진출한 서비스산업은 상대적으로 경쟁력이 양호하나, 중소서비스 산업의 경쟁력은 매우 미진한 것으로 나타나, 중소서비스산업의 경쟁력강화를 위한 방안이 시급한 실정이다. 정보기술은 기업 경쟁력강화를 위한 핵심 인프라와 수단으로 활용되고 있어, 국내 서비스산업 경쟁력 강화에 적용가능한 것으로 인식되고 있다. 따라서, 본 연구의 목적은 국내 서비스산업의 IT 활용 실태를 조사하고, IT 활용 성공 요인을 중심으로 IT 도입 및 활용상의 문제점 및 요구사항을 분석하여, 서비스산업의 IT 활용 향상을 위한 정책적 방안을 도출하는 것이다. 본 연구를 위하여 국내 서비스기업 2,000개 업체에 대한 설문조사와 통계분석을 수행하였다. 분석결과, 국내 서비스산업의 IT활용 실태, 성공요인 관점에서 활용수준 및 기업규모와 업종간 비교분석, IT활용 저해요인에 대한 심층분석결과를 도출하였다. 마지막으로 심층분석결과를 토대로 서비스사업 IT 활용 향상을 위한 정책적 시사점이 제시되었다. 본 연구결과는 서비스기업 IT 도입 및 활용 담당자는 물론 IT 공급업체, 정책개발 전문가에게 서비스산업 IT 활용 제고를 위한 주요 요인과 요인별 IT 활용 향상을 위한 가이드라인을 제공할 것으로 기대된다.

• 전자통신동향분석
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• 제37권6호
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• pp.11-22
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• 2022

The UK is a service superpower with solid and well-developed financial and insurance services, including FinTech. Much of the UK's service industry is digital and becoming increasingly so. Primary sources constituting the UK's comparative advantage in services could be factored in business conditions driving innovation in the digital age and world-leading digital competitiveness. Therefore, this study examined the UK's digital policies. This research's focal strands were the UK's digital strategy, national artificial intelligence strategy, and digital trade objectives. As an essential insight for policymakers and other stakeholders, this study proposes that government policies in response to the digital economy are inextricably linked, leading to a critical driver for the UK's digital competitiveness.

• 국제지역연구
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• 제13권2호
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• pp.643-666
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• 2009

한국과 중국 모두 세계시장에서 재화무역에서는 수출경쟁력이 있고 서비스무역에서는 경쟁력이 없으나 양국은 서비스무역 비중이 확대되고 있고 FTA논의를 통해 양국간 서비스무역은 더욱더 확대될 전망이다. 이런 배경 하에서 본 논문은 한 중간 서비스산업의 부문별 수출경쟁력을 측정하는데 그 목적이 있다. IMF의 BOP 통계수치를 이용하여 한 중 양국의 서비스 무역에 대한 수출경쟁력을 측정하기 위해 무역특화지수(TSI), 수정현시비교우위(RSCA)지수와 국제시장점유율(IMS) 및 수출증가율을 사용해서 서비스무역의 국제경쟁력을 부문별로 비교분석하였다. 그 결과 한국은 운송서비스, 금융서비스, 특허권 등 사용료, 개인 문화 오락 부문 등 4개 부문에서, 중국은 여행서비스, 통신서비스, 보험, 컴퓨터 및 정보, 기타 사업서비스 부문 등 5개 부문에서 국제경쟁력을 가지는 것으로 평가되었다. 건설부문은 비교우위를 판정할 수 없었다. 그러나 중국이 비교우위를 가지고 있는 통신서비스와 컴퓨터 및 정보서비스부문은 비교우위격차가 축소되어 서비스무역의 국제경쟁력 강화노력이 이루어지면 중국보다 경쟁력에서 우위에 설 수 있다.

• International Journal of Quality Innovation
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• 제9권3호
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• pp.29-56
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• 2008

Since the execution of National Health Insurance system in Taiwan, the competition of medical industry is becoming more and more severe. The ways the hospital operate knowledge management (KM) concept, combine current human resources and professional knowledge by information techniques and upgrade the competitiveness through reinvention of organizational culture have become the important issues. This research is based on the relationship between KM and organizational operation, integrates the characteristic of medical institutions and framework of medical knowledge cycle and starts the research subject by questionnaires from three dimensions: current situation of KM construction in medical organizations, executive effect of KM activities and the challenges faced by KM; subsequently, from qualitative interview, this research attempts to understand how a medical organization executes and adjusts in the consideration of theory and reality as well as quality and costs when actually operates the organization. This research accesses to KM system application of medical institutions and the empirical executive benefits and difficulties through questionnaires. The research results are as follows: (1) having initial understanding toward current KM establishment of medical institutions; (2) confirming the most important items of KM establishment of medical organizations; (3) understanding the most difficulty which the medical organizations encounter when executing KM; (4) establishing medical knowledge cycle figure of the hospitals receiving interviews. Through case interview, this research profoundly accessed to the actual operation of KM application of medical organizations. The target hospitals intended to try many medical KM measures; however, during to complicated hospital organizations and cultural characteristics, the promotion was not successful and the results were not apparent. The most difficulty was to change the employees’ behavior. The targets believed that only the continuous promotion of KM can allow it to be an important aspect of organizational culture and the competitiveness could constant be upgraded.