• Title/Summary/Keyword: Communication Competence

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Relationships among Emotional intelligence, Ego-resilience and Communication competence in Nursing Students (간호대학생의 감성지능, 자아탄력성과 의사소통능력과의 관계)

  • Choi, Eun-Jung;Son, Yu-Lim
    • Journal of Korean Clinical Health Science
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    • v.5 no.3
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    • pp.915-924
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    • 2017
  • Purpose. The purpose of this study was to investigate the influence of emotional intelligence, ego-resilience and communication competence in nursing students. Methods. Data was collected from a group of 146 nursing students by means of self reported questionnaires about emotional intelligence, ego-resilience and communication competence in nursing students from the period between February 18, 2017 to March 19, 2017. Results. There were positive correlations between emotional intelligence, ego-resilience and communication competence. Factors influencing the communication competence of nursing students were ego-resilience (${\beta}=.42$, p<.001), Academic achievement (${\beta}=.38$, p=.003)and emotional intelligence (${\beta}=.24$, p=.026). These factors explained 54.8% of the variance in the participants' communication competence (F=60.15, p<.001). Conclusions. In conclusion, strategies for increasing emotional intelligence and ego-resilience of nursing students' ego-resilience, should be developed to improve the communication competence of nursing students.

Influence of Interpersonal Attitude on Communication Competence in Care Workers for Frail Elderly (요양보호사의 대인태도가 의사소통능력에 미치는 영향)

  • Lim, Seung Joo;Yi, Yeo-Jin
    • Korean Journal of Occupational Health Nursing
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    • v.22 no.2
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    • pp.112-120
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    • 2013
  • Purpose: The purpose of this study was to identify the influence of interpersonal attitude (I+, I-, U+, U-) on communication competence in care workers for frail elderly. Methods: This study was a cross-sectional survey. The data were collected from 153 care workers for frail elderly using a structured questionnaire. The data were analyzed using multiple regression with the SPSS/WIN 20.0 program. Results: The interpersonal attitude style of subjects was I+U+, and the score of communication competence was 3.53. There were significant differences in interpersonal attitude (I+, I-), and communication competence depending on age, education level, experience of personality type test (yes). Factors influencing on communication competence in care workers were interpersonal attitude (I+, I-, U+) and experience of personality type test with $R^2$ value of 48.5% (F=23.47 p<.001). The most influencing factor was I+ (${\beta}$=.36), followed by I- (${\beta}$=-.22), U+ (${\beta}$=.20), and experience of personality type test (yes) (${\beta}$=.16). Conclusion: It is needed to maintain the interpersonal attitude style (I+U+) of care workers. Continuing education program is needed for increasing communication competence especially for those fifties and over, and experienced care workers. Giving an opportunity for personality test is helpful to increase communication competence in care workers.

Interpersonal Communication Competence and Social Anxiety in Nursing Students (간호대학생의 의사소통 능력과 대인불안)

  • Hwang, Sun-Kyung;Lee, Yoon-Ji
    • The Journal of Korean Academic Society of Nursing Education
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    • v.21 no.4
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    • pp.518-527
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    • 2015
  • Purpose: This study aimed to identify a relationship between the communication competence and social anxiety in nursing students. Methods: With a cross-sectional survey, a convenience sampling of 303 nursing students was taken from P-university in Y-city. The instrument for the study was a questionnaire that is consisted of the general characteristics, an Interaction Anxiousness Scale (IAS) and a Global Interpersonal Communication Competence Scale (GICC). Data was analyzed using descriptive statistics, t-test, one-way ANOVA, Kruskal-Wallis, Pearson's correlation coefficients and stepwise multiple regression with SPSS version 21.0. Results: The mean score of the IAS was $41.89{\pm}8.74$ and the GICC was $3.51{\pm}0.34$. Communication competence significantly differed by the satisfaction of major (F=10.86, p<.001). In addition, the satisfaction of interpersonal relationships was significantly different in both communication competence (F=17.52, p<.001) and social anxiety (F=23.85, p<.001). Social anxiety had a negative correlation with communication competence (r=-.48, p<.001). Social anxiety accounted for 55.3% of the variance -social relaxation (${\beta}$=-.62), assertiveness (${\beta}$=-.18), interaction management (${\beta}$=.14) and efficiency (${\beta}$=-.13)- of communication competence's subcategories. Conclusion: It was found that communication competence has an influence on social anxiety. Therefore, education programs are needed to promote communication competence for a decline of social anxiety in nursing students.

Relationship among Communication Competence, Communication Types, and Organizational Commitment in Hospital Nurses (병원 간호사의 의사소통 능력, 의사소통 유형, 조직몰입간의 관계)

  • Lee, Hyun-Sook;Kim, Jong-Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.4
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    • pp.488-496
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    • 2010
  • Purpose: This study was done to explore the relationship in hospital nurses' of communication competence, communication types, and organizational commitment and to provide basic data for developing programs to improve internal communication and to promote nurses' commitment to their organizations. Methods: The participants included 316 nurses who worked in two general hospitals. The tools used for this study were the Global Interpersonal Communication Competence Scale (GICC) and Communication Satisfaction Questionnaire by Downs & Hazen (1981), revised by Seo (2002) and Mowday's tool (1979) for organizational commitment. Data were analyzed using SPSS/PC+12.0. Results: The mean score for communication competence was 3.46, and for organizational commitment, 3.19. For communication types, the mean score for formal communication was 3.18 and informal communication, 2.59. Communication competence had a positive relationship with formal communication (r=.32) and with informal communication (r=.16). Organizational commitment had a positive relationship with formal communication (r=.53), communication competence (r=.30), and informal communication (r=.27). Conclusion: The results indicate the necessity of developing programs to promote nurses' communication competence and also developing a system that will enrich active communication. Systematic and continuous training in communication is also highly recommended.

The Relation between Interpersonal Attitude and Communication Competence of New Visiting Nurses in Community Health Center (보건소 신규방문간호사의 대인태도와 의사소통능력)

  • Lim, Seung Joo;Park, Eun A
    • Korean Journal of Occupational Health Nursing
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    • v.23 no.2
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    • pp.115-122
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    • 2014
  • Purpose: This study was to identify the relations of interpersonal attitude and communication competence of new community health nurses. Methods: The research design was a correlational study. The data were collected from 136 visiting nurses using a structured questionnaire and analyzed using independent t-test, Pearson's correlation coefficient, and multiple regression with the SPSS/WIN 20.0 program. Results: The type of interpersonal attitude in subjects was I+U+ and the score of communication competence was 3.6. Among 15 sub-dimensions, the highest score was responsiveness and the lowest was assertiveness. There were no significant differences in communication competence by general characteristics. Factors influencing on communication competence in new visiting nurses were interpersonal attitude I+(I am OK) (${\beta}$=.34) and I-(I am not OK) (${\beta}$=-.28). Conclusion: Education program, stressing the self-awareness, is necessary to increase positive interpersonal attitude and communication competence for reemployment of community health nurses. Furthermore, in order to reinforce assertiveness, institutional support should be accompanied with the efforts of individual level.

Conflict Management Style, Communication Competence, and Collaboration among Hospital Nurses and Physicians (병원 간호사와 의사의 갈등관리유형과 의사소통능력 및 협력 간의 관계)

  • Lee, Im Sun;Kim, Chang Hee
    • The Korean Journal of Rehabilitation Nursing
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    • v.20 no.1
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    • pp.69-78
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    • 2017
  • Purpose: This study aimed to identify the relationship among conflict management style, communication competence and nurse-physician collaboration in hospital nurses and physicians. Methods: This is a descriptive study. Using a questionnaire, data were collected from 230 nurses and 107 physicians at a university hospital in D city. With SPSS/WIN 22.0 program, data were analyzed by t-test, ANOVA, $Scheff{\acute{e}}$ test, and Pearson's correlation coefficient. Results: Physicians scored the highest for communication competence in nurse-physician relationship and the lowest in medical decision making, while nurses scored the highest in patient information sharing and the lowest in nurse-physician relationship. Physicians with problem solving tendency scored higher in communication competence than those with avoiding tendency. Among the nurses, those with avoiding tendency scored the lowest. For both physicians and nurses, communication competence showed a significant negative correlation with avoidance. For nurses there was also a significant positive correlation with compromising tendency. Finally, there was a significant correlation between nurse-physician collaboration and communication competence in both groups. Conclusion: This study demonstrates that nurse-physician collaboration and communication competence are correlated with conflict management style. We suggest educational programs at more hospitals in various locations to improve nurse-physician collaboration reflecting conflict management style.

Communication competence in dental healthcare hygienists (치과병의원에 근무하는 치과위생사의 의사소통능력)

  • Lee, Sun-Mi;Yun, Jung Won;Lee, Jung-Hwa
    • Journal of Korean society of Dental Hygiene
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    • v.20 no.3
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    • pp.359-367
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    • 2020
  • Objectives: The purpose of this study was to recognize the importance of dental hygienist's communication competence and to establish the basis for developing a program to improve communication competence. Methods: A survey was conducted on members who underwent participatory training in some trials in 2019, and a total of 348 people were analyzed. Results: Total communication competence was 3.63 points. The highest area was 3.88 points for understanding others' standards, and the lowest area was 3.27 points for escaping stereotypes. Most areas of communication showed statistically significant positive correlations, but in some areas, there was an inverse correlation. As a dental hygienist, it is necessary to provide systematic education for improving communication competence from college students. Conclusions: In addition, it is necessary to develop and implement a training program for improving communication competence of dental hygienists.

Effects of body-image and emotional expression beliefs on the communication competence of admitted to a psychiatric hospital (정신전문병원에 입원한 알코올 의존 환자의 신체상, 정서표현 신념이 의사소통 능력에 미치는 영향)

  • Ahn, Seong-Ah;Lee, Kyoung-Sook
    • Journal of Digital Convergence
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    • v.17 no.12
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    • pp.289-296
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    • 2019
  • This study was done to explore the relationship alcoholcs' body image, belief emotion expression, communication competence and related factors. Alcoholcs' body image, belief emotion expression, communication competence level scales were used as the measurement tools with a sample of 151 students from 2 hospitals in J-city and S-city. T-test, ANOVA, Pearson correlation and stepwise multiple regression with SPSS/WIN 21.0 version were used to analyze the data. Alcoholcs' body-image was negatively correlated with belief emotion expression but was negatively correlated with communication competence. Belief emotion expression was negatively correlated with communication competence. Hierarchical regression analysis showed that body-image, education degree, and belief emotion expression explained 24.9 % of communication competence. The results of this study can be used as basic data to improve the communication competence of alcoholics.

Effects of Team-Based Learning on Communication Competence for Undergraduate Nursing Students

  • Cho, Young Hee;Kweon, Young-Ran
    • Journal of Korean Academy of Psychiatric and Mental Health Nursing
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    • v.26 no.1
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    • pp.101-110
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    • 2017
  • Purpose: In this study an examination was done of the effects of a team-based learning program on enhancement of communication competence for undergraduate nursing students in South Korea. Methods: A quasi-experimental method with a non-equivalent control group pre- and post-test design was used. Participants were 68 undergraduate nursing students recruited from two universities. The experimental group (n=35) received a 5-week team-based learning program on enhancement of communication competence, while the control group (n=33) received traditional lectures. Data were collected using self-report structured questionnaires before and after the intervention, and were analyzed using $x^2$ tests, Fisher's exact tests, and t-tests. Results: Compared to the control group, the experimental group reported significant positive changes in communication efficacy (t=2.58, p=.012), communication ability (t=12.01, p<.001), and learning satisfaction (t=2.11, p=.039). Conclusion: The findings indicate that this program is an effective intervention strategy to enhance communication competence for nursing students.

The Difference of the College Students' Perceived Stress and Stress Coping Style According to the Communication Competence, Communication Amount and Depth (커뮤니케이션 능력 및 의사소통의 양과 질에 따른 대학생의 스트레스와 스트레스 대처의 차이)

  • Han, Julie;Namgung, Eunjeong
    • Korean Journal of Child Studies
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    • v.29 no.1
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    • pp.325-337
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    • 2008
  • The current study examined the difference of the college students' perceived stress and stress coping style according to the communication competence and communication amount & depth. Firstly, the differences of college students' perceived stress was shown according to their communication competence. Communication time (amount) and depth also affect their perceived stress. In detail, higher appropriateness and effectiveness were, the weaker the stress was. Secondly, the differences of college students' stress coping style was shown according to their communication competence, communication amount and depth. In detail, respondents who have high appropriateness showed the active stress coping style more. And respondents who have high effectiveness showed the active stress coping style more. Limitations and suggestions for future study were discussed thereafter.

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