• Title/Summary/Keyword: Communication Clarity

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A Study on the Holistic Spatial Design Elements for Service User Experiences in Healthcare Facilities (의료 서비스 환경에서 서비스 사용자 경험 디자인 요소에 관한 연구)

  • Chun, Sookyung;Nam, Kyung-Sook
    • Korean Institute of Interior Design Journal
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    • v.24 no.4
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    • pp.3-13
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    • 2015
  • For last decades, the interests and efforts to enhance healthcare facility users' experience is focused on improving facility environments for healing (Delvin, 2003) and servicescapes in order to meet the users' needs (Becker, 2008; Seunghee, 2011). In the emerging experience economy, customer want experiences and they're willing to pay for the experiences and memories not goods. (Pine, J. & Gillmore, J., 1999). It is important to identify what supports customer experiences and how they perceive the experiences in healthcare environments and it will provide important information for healthcare planners, managers, architects, and interior designers. This study examines the service user experience design elements from a User Experiences design perspective. It focuses on healthcare facilities as user experience elements and build up a conceptual framework that outlines service user experience design elements in healthcare facilities. Literature review and case studies were conducted to build the service user experience design elements according to affordance theory. Findings from this study shows that service user experience design elements were introduced and newly developed which can be categorized into three factors; 1) Functional experiences in the physical environments (safety, accessibility, self-directiveness), 2) emotional expression and cognitive experiences (identifiability/clarity, natural features/pleasant environment, aesthetic elements/playful space, media richness), 3) social relational experiences(closeness, privacy, communication with staff, integrated system). These service user experience design elements will help healthcare facility designers to understand what customer experiences, how they increase the satisfaction, and how they improve facilities for modeling the industry's best practices.

AHP 방법을 이용한 수업효과측정

  • 이재관;김광용;전성탁
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1996.10a
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    • pp.131-134
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    • 1996
  • 본 연구의 목적은 수업의 효과를 측정할 때 수업평가 설문을 통하여 각 질문의 단순한 결과를 나열하여 비교하기보다, 수업평가 설문의 모든 질문에 대한 요인분석 (Factor Analysis)과 AHP (Analytic Hierarchy Process) 방법을 이용하여 수업효과의 측정을 보다 효과적으로 할수 있는 방법을 제시하고자 한다. 따라서 본 연구는 미국 경영학부 학생들의 수업평가 설문에 대한 요인분석 결과와 동일한 수업평가 설문을 이용하여 숭실대학교 경영학부 학생들의 요인분석 결과를 분석, 비교하였다. 또한 AHP를 이용하여 한국학생들의 수업효과에 대한 이들 요인들의 상대적 가중치를 조사함으로써, 수업효과 향상을 위한 주요한 요인들을 찾고자 하였다. 본 연구의 수업평가 측정에 사용된 설문지는 조지아 주립대학에서 사용하고 있는 UC-Berkely Instrument로 1(전혀 그렇지 않다)부터 5(매우 그러하다)의 5점 척도를 이용한 33개의 질문항목으로 이루어져 있다. 미국 조지아 주립대학 경영학부 학생들의 요인분석 결과는 다음과 같은 6개의 요인으로 나누어져 있다. (Appendix A): (1) Organization and Clarity, (2) Communication Ability, (3) Grading and Assignment, (4) Interaction with Student, (5) Intellectual/Scholarly, and (6) Student Motivation. 숭실대학 경영학부 학생들의 요인분석 결과는 미국의 경우와는 달리, (1) 수업준비 및 강의방법, (2) 시험 및 성적평가, (3) 비주입식 교육방법, (4) 교수-학생간의 인간적인 관계, (5) 숙제 및 과제물과 같은 5가지의 요인으로 구성되어진 것으로 분석되었다. 특히 한국학생을 대상으로 하여 AHP를 이용하여 각 요인들의 수업효과에 대한 상대적 가중치를 조사하였다. 특이한 결과는, 미국학생의 경우 수업준비 및 강의 방법이 상대적으로 중시된 반면, 한국학생들은 미국학생들이 비교적 덜 중시하는 교수-학생간의 인간적인 관계가 수업효과를 높이는데 가장 큰 기여를 하는 것으로 나타났다. 본 연구는 한국 문화의 특징이라 할 수 있는 교수-학생간의 인간적인 관계가 중시되는 교육환경하에서, 정보화 사회의 한 수업형태인 재택수업을 외국(특히 미국)의 방법을 그대로 따라 실시할 경우, 많은 부작용이 있을 수 있다는 것을 암시하며, 따라서 우리 교육문화에 맞는 재택수업 형태의 개발이 시급함을 제시한다고 하겠다.

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유통경로상의 갈등과 거래성과에 관한 연구

  • 한상린
    • Proceedings of the Korean Association for Survey Research Conference
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    • 2001.06a
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    • pp.95-108
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    • 2001
  • One of the most important things in channel of distribution is the management of intrachannel conflict. In this study, I tried to find out the major sources of conflict among distribution channel members of petroleum industry and home electronic industry which have two types of distribution channels - sales branch and agency, and also investigate how the level of conflict influence the business performance. The results of the study showed that the imbalance of power, nonfulfillment of roles by manufacturers, nonfulfillment of roles by dealer, divergence in perceptions, intrachannel communication noise have positive relation but role clarity has negative relation with conflict. The results indicate that the more power manufacturer exerts upon dealer, the less manufacturer and dealer practice their roles, and the more communications noise there is, there will be more conflict between channel members. I also analyzed the relationship between conflict and business performance and the result came out as expected, the more conflict there is the less business performance. Little difference was found in sales branch and agency on that aspect.

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A Study on the Information Integration Model Based on Standard Integration Framework (표준연계프레임워크 기반 정보연계모델에 관한 연구)

  • Kim, Dong-Ok;Choi, Jong-Kun;Jung, Hoe-Kyung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.18 no.4
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    • pp.861-866
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    • 2014
  • The scale of national research and development work is expanded gradually and grows bigger, so necessity of building system rises to guarantee more objective and fairer selection of business and clarity of budget administration according to active progress of convergence between study territories. In the study, standard frame work is suggested for information connection between dissimilarities, and based on this work; the study considers the system for information connection of digital budget accounting system handling budget and accounting of national finance and national science technology knowledge information system that is in charge of result administration and result evaluation of national research and development work, so suggests application plan of standard frame work connected with information solving current state and problems for connection.

Beyond Categories: A Structural Analysis of the Social Representations of Information Users' Collective Perceptions on 'Relevance'

  • Ju, Boryung;O'Connor, Daniel O.
    • Journal of Information Science Theory and Practice
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    • v.1 no.2
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    • pp.16-35
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    • 2013
  • Relevance has a long history of scholarly investigation and discussion in information science. One of its notable concepts is that of 'user-based' relevance. The purpose of this study is to examine how users construct their perspective on the concept of relevance; to analyze what the constituent elements (facets) of relevance are, in terms of core-periphery status; and to compare the difference of constructions of two groups of users (information users vs. information professionals) as applied with a social representations theory perspective. Data were collected from 244 information users and 123 information professionals through use of a free word association method. Three methods were employed to analyze data: (1) content analysis was used to elicit 26 categories (facets) of the concept of relevance; (2) structural analysis of social representations was used to determine the core-periphery status of those facets in terms of coreness, sum of similarity, and weighted frequency; and, (3) maximum tree analysis was used to present and compare the differences between the two groups. Elicited categories in this study overlap with the ones from previous relevance studies, while the findings of a core-periphery analysis show that Topicality, User-needs, Reliability/Credibility, and Importance are configured as core concepts for the information user group, while Topicality, User-needs, Reliability/Credibility, and Currency are core concepts for the information professional group. Differences between the social representations of relevance revealed that Topicality was similar to User-needs and to Importance. Author is closely related to Title while Reliability/Credibility is linked with Currency. Easiness/Clarity is similar to Accuracy. Overall, information users and professionals function with a similar social collective of shared meanings for the concept of relevance. The overall findings identify the core and periphery concepts of relevance and their relationships in terms of coreness, similarity, and weighted frequency.

The reliability of tablet computers in depicting maxillofacial radiographic landmarks

  • Tadinada, Aditya;Mahdian, Mina;Sheth, Sonam;Chandhoke, Taranpreet K;Gopalakrishna, Aadarsh;Potluri, Anitha;Yadav, Sumit
    • Imaging Science in Dentistry
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    • v.45 no.3
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    • pp.175-180
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    • 2015
  • Purpose: This study was performed to evaluate the reliability of the identification of anatomical landmarks in panoramic and lateral cephalometric radiographs on a standard medical grade picture archiving communication system (PACS) monitor and a tablet computer (iPad 5). Materials and Methods: A total of 1000 radiographs, including 500 panoramic and 500 lateral cephalometric radiographs, were retrieved from the de-identified dataset of the archive of the Section of Oral and Maxillofacial Radiology of the University Of Connecticut School Of Dental Medicine. Major radiographic anatomical landmarks were independently reviewed by two examiners on both displays. The examiners initially reviewed ten panoramic and ten lateral cephalometric radiographs using each imaging system, in order to verify interoperator agreement in landmark identification. The images were scored on a four-point scale reflecting the diagnostic image quality and exposure level of the images. Results: Statistical analysis showed no significant difference between the two displays regarding the visibility and clarity of the landmarks in either the panoramic or cephalometric radiographs. Conclusion: Tablet computers can reliably show anatomical landmarks in panoramic and lateral cephalometric radiographs.

Data hub system based on SQL/XMDR message using Wrapper for distributed data interoperability (분산 데이터 상호운용을 위한 SQL/XMDR 메시지 기반의 Wrapper를 이용한 데이터 허브 시스템)

  • Moon, Seok-Jae;Jung, Gye-Dong;Choi, Young-Keun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.11 no.11
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    • pp.2047-2058
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    • 2007
  • The business environment of enterprises could be difficult to obviate redundancy to filtrate data source occurred on data integrated to standard rules and meta-data and to produce integration of data and single viewer in geographical and spatial distributed environment. Specially, To can interchange various data from a heterogeneous system or various applications without types and forms and synchronize continually exactly integrated information#s is of paramount concern. Therefore data hub system based on SQL/XMDR message to overcome a problem of meaning interoperability occurred on exchanging or jointing between each legacy systems are proposed in this paper. This system use message mapping technique of query transform system to maintain data modified in real-time on cooperating data. It can consistently maintain data modified in realtime on exchanging or jointing data for cooperating legacy systems, it improve clarity and availability of data by providing a single interface on data retrieval.

A Reservation Information System using XMDR on Distributed Environments (분산환경에서 XMDR을 이용한 예약 정보 시스템)

  • Jung, Kye-Dong;Hwang, Chi-Gon;Choi, Young-Keun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.11 no.10
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    • pp.1957-1967
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    • 2007
  • User can be offered various information form internet and reserve. However this operation is hard to be satisfied with user's requirement. Because it offer the alternative by self-mediation and the place where offer the information is distributed and a form or stored f[nm of data would be different. These cases occurred in change of enterprise recently. In a process of M&A, outsourcing or cooperation. necessity of new strategy become a pressing issue for ensuring interoperability on application, database of each enterprise and integration information management. Thus, interoperability of distributed data is a base condition for cooperation of legacy system, it will solve a problem such as available or clarity of data, problem of cooperation system. This paper use a XMDR for integration of distributed system and ensuring interoperability. By using XMDR, integrate a traveling information system and it will be solve the problem of interoperability and variety data problem that be occurred in integration of data by suggesting a technique of transaction management.

Using an appropriate rotation-based criterion to account for torsional irregularity in reinforced concrete buildings

  • Akshara S P;M Abdul Akbar;T M Madhavan Pillai;Rakesh Pasunuti;Renil Sabhadiya
    • Earthquakes and Structures
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    • v.26 no.5
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    • pp.349-361
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    • 2024
  • Excessive torsional behaviour is one of the major reasons for failure of buildings, as inferred from past earthquakes. Numerous seismic codes across the world specify a displacement-based or drift-based criterion for classifying buildings as torsionally irregular. In recent years, quite a few researchers have pointed out some of the inherent deficiencies associated with the current codal guidelines on torsional irregularity. This short communication paper aims to envisage the need for a revision of the displacement-based guidelines on torsional irregularity, and further highlight the appropriateness of a rotation-based criterion. A set of 6 reinforced concrete building models with asymmetric shear walls are analysed using ETABS v18.0.2, by varying the number of stories from 1 to 9, and the torsional irregularity coefficient of various stories is calculated using the displacement-based formula. Since rotation about the vertical axis is a direct indication of the twist experienced by a building, the calculated torsional irregularity coefficients of all stories are compared with the corresponding floor rotations. The conflicting results obtained for the torsional irregularity coefficients are projected through five categories, namely mismatch with floor rotations, inconsistency in trend, lack of clarity in incorporation of negative values, sensitivity to low values of displacement and error conceived in the mathematical formulation. The findings indicate that the irregularity coefficient does not accurately represent the torsional behaviour of buildings in a realistic sense. The Indian seismic code-based values of 1.2 and 1.4, which are used to characterize buildings as torsionally irregular are observed to be highly sensitive to the numerical values of displacements, rather than the actual degree of rotation. The study thus emphasizes the revision of current guidelines based on a more relevant rotation-based or eccentricity-based approach.

A Study on Korean Style of Typography - Aesthetic of Simplicity, the Essence of Style (타이포그라피의 한국성 연구 - 단순 미학, 그 고유성의 근거에 대하여)

  • 유정미
    • Archives of design research
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    • v.12 no.1
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    • pp.145-154
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    • 1999
  • With the introduction of digital technology since the late 1970s, we have been shifting from the industrial era into the information age. New communication systems have changed our concept of reality. Korea has a wealthy communication heritage with its own language and alphabet. However, Korean typography today has struggled to keep its originality, and does not hold up well to international standards. Korean contemporary typography is not efficient for communicating. It is not orderly, organised and simple. It has currently become complicated and decorative. Moreover, many young designers are attracted by imitations of western trends. It is now time for Korea to reveal its own identity. How can it develop a new typographic language that is more sympathetic to Korean tradition\ulcorner How will Korean information design produce a contemporary style with international relevance that contributes to world culture\ulcorner This thesis will be developed a new Korean typographic language that relies more on Korean traditions. Simultaneously, in this thesis will be examined Swiss typography as a relevant style for a new Korean typography to incorporate. Swiss typography maintained a similar philosophy to Korean tradition with its emphasis on clarity and simplicity. This study will be explored the potential of creating a contemporary Korean typographic solution which combines the traditions of Korea with the clarity of Swiss typography. The first attitude of the new typographic language should focus on legibility. The second condition of the new typographic philosophy based on the ability of designers is interpretation of context. The third concept of the new language is founded on an objective, rational design attitude. The final mental attitude of the new typographic language should feel a deep obligation to traditions. It is crucial time for Korean alphabet to establish a relevant standard rather than goes uncritically with the international current. Korea has had worthy traditions. It is suggested that the answers to 'good design' lie in the study of Korea's own history. Simultaneously, the research of Swiss design which is a

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