• 제목/요약/키워드: Cloud Service Level Agreements

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An Exploratory Study of Cloud Service Level Agreements - State of the Art Review

  • Saravanan, K.;Rajaram, M.
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제9권3호
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    • pp.843-871
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    • 2015
  • Cloud computing evolve as a cost effective business model for IT companies to focus on their core business without perturbing on infrastructure related issues. Hence, major IT firms and Small & Medium Enterprises (SME) are adopting cloud services on rental basis from cloud providers. Cloud Service level agreements (SLA) act as a key liaison between consumers and providers on renting Anything as a Service (AaaS). Design of such an agreement must aim for greater profit to providers as well as assured availability of services to consumers. However in reality, cloud SLA is not satisfying the parties involved because of its inherent complex nature and issues. Also currently most of the agreements are unilateral to favour the provider. This study focuses on comprehensive, 360-degree survey on different aspects of the cloud service agreements. We detailed the life cycle of SLA based on negotiation, different types of SLA, current standards, languages & characteristics, metrics and issues involved in it. This study will help the cloud actors to understand and evaluate the agreements and to make firm decision on negotiation. The need for standardized, bilateral, semantic SLA has also been proposed.

Dynamic Collaborative Cloud Service Platform: Opportunities and Challenges

  • Yoon, Chang-Woo;Hassan, Mohammad Mehedi;Lee, Hyun-Woo;Ryu, Won;Huh, Eui-Nam
    • ETRI Journal
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    • 제32권4호
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    • pp.634-637
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    • 2010
  • This letter presents a model for a dynamic collaboration (DC) platform among cloud providers (CPs) that prevents adverse business impacts, cloud vendor lock-in and violation of service level agreements with consumers, and also offers collaborative cloud services to consumers. We consider two major challenges. The first challenge is to find an appropriate market model in order to enable the DC platform. The second is to select suitable collaborative partners to provide services. We propose a novel combinatorial auction-based cloud market model that enables a DC platform among CPs. We also propose a new promising multi-objective optimization model to quantitatively evaluate the partners. Simulation experiments were conducted to verify both of the proposed models.

PRIAM: Privacy Preserving Identity and Access Management Scheme in Cloud

  • Xiong, Jinbo;Yao, Zhiqiang;Ma, Jianfeng;Liu, Ximeng;Li, Qi;Ma, Jun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제8권1호
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    • pp.282-304
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    • 2014
  • Each cloud service has numerous owners and tenants, so it is necessary to construct a privacy preserving identity management and access control mechanism for cloud computing. On one hand, cloud service providers (CSP) depend on tenant's identity information to enforce appropriate access control so that cloud resources are only accessed by the authorized tenants who are willing to pay. On the other hand, tenants wish to protect their personalized service access patterns, identity privacy information and accessing newfangled cloud services by on-demand ways within the scope of their permissions. There are many identity authentication and access control schemes to address these challenges to some degree, however, there are still some limitations. In this paper, we propose a new comprehensive approach, called Privacy pReserving Identity and Access Management scheme, referred to as PRIAM, which is able to satisfy all the desirable security requirements in cloud computing. The main contributions of the proposed PRIAM scheme are threefold. First, it leverages blind signature and hash chain to protect tenant's identity privacy and implement secure mutual authentication. Second, it employs the service-level agreements to provide flexible and on-demand access control for both tenants and cloud services. Third, it makes use of the BAN logic to formally verify the correctness of the proposed protocols. As a result, our proposed PRIAM scheme is suitable to cloud computing thanks to its simplicity, correctness, low overhead, and efficiency.

Intelligent Resource Management Schemes for Systems, Services, and Applications of Cloud Computing Based on Artificial Intelligence

  • Lim, JongBeom;Lee, DaeWon;Chung, Kwang-Sik;Yu, HeonChang
    • Journal of Information Processing Systems
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    • 제15권5호
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    • pp.1192-1200
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    • 2019
  • Recently, artificial intelligence techniques have been widely used in the computer science field, such as the Internet of Things, big data, cloud computing, and mobile computing. In particular, resource management is of utmost importance for maintaining the quality of services, service-level agreements, and the availability of the system. In this paper, we review and analyze various ways to meet the requirements of cloud resource management based on artificial intelligence. We divide cloud resource management techniques based on artificial intelligence into three categories: fog computing systems, edge-cloud systems, and intelligent cloud computing systems. The aim of the paper is to propose an intelligent resource management scheme that manages mobile resources by monitoring devices' statuses and predicting their future stability based on one of the artificial intelligence techniques. We explore how our proposed resource management scheme can be extended to various cloud-based systems.

Cloud Security and Privacy: SAAS, PAAS, and IAAS

  • Bokhari Nabil;Jose Javier Martinez Herraiz
    • International Journal of Computer Science & Network Security
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    • 제24권3호
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    • pp.23-28
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    • 2024
  • The multi-tenancy and high scalability of the cloud have inspired businesses and organizations across various sectors to adopt and deploy cloud computing. Cloud computing provides cost-effective, reliable, and convenient access to pooled resources, including storage, servers, and networking. Cloud service models, SaaS, PaaS, and IaaS, enable organizations, developers, and end users to access resources, develop and deploy applications, and provide access to pooled computing infrastructure. Despite the benefits, cloud service models are vulnerable to multiple security and privacy attacks and threats. The SaaS layer is on top of the PaaS, and the IaaS is the bottom layer of the model. The software is hosted by a platform offered as a service through an infrastructure provided by a cloud computing provider. The Hypertext Transfer Protocol (HTTP) delivers cloud-based apps through a web browser. The stateless nature of HTTP facilitates session hijacking and related attacks. The Open Web Applications Security Project identifies web apps' most critical security risks as SQL injections, cross-site scripting, sensitive data leakage, lack of functional access control, and broken authentication. The systematic literature review reveals that data security, application-level security, and authentication are the primary security threats in the SaaS model. The recommended solutions to enhance security in SaaS include Elliptic-curve cryptography and Identity-based encryption. Integration and security challenges in PaaS and IaaS can be effectively addressed using well-defined APIs, implementing Service Level Agreements (SLAs), and standard syntax for cloud provisioning.

Generic Costing Scheme Using General Equilibrium Theory for Fair Cloud Service Charging

  • Hussin, Masnida;Jalal, Siti Fajar;Latip, Rohaya
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제15권1호
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    • pp.58-73
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    • 2021
  • Cloud Service Providers (CSPs) enable their users to access Cloud computing and storage services from anywhere in quick and flexible manners through the Internet. With the basis of 'pay-as-you-go' model, it makes the interactions between CSPs and the users play a vital role in shaping the Cloud computing market. A pool of virtualized and dynamically scalable Cloud services that delivered on demand to the users is associated with guaranteed performance and cost-provisioning. It needed a costing scheme for determining suitable charges in order to secure lease pricing of the Cloud services. However, it is hard to meet the satisfied prices for both CSPs and users due to their conflicting needs. Furthermore, there is lack of Service Level Agreements (SLAs) that allowing the users to take part into price negotiating process. The users may lose their interest to use Cloud services while reducing CSPs profit. Therefore, this paper proposes a generic costing scheme for Cloud services using General Equilibrium Theory (GET). GET helps to formulate the price function for various services' factors to match with various demands from the users. It is initially determined by identifying the market circumstances that a general equilibrium will be hold and reached. Specifically, there are two procedures of agreement made in response to (i) established equilibrium supply and demand, and (ii) service price formed and constructed in a price range. The SLAs in our costing scheme is integrated to satisfy both CSPs and users' needs while minimizing their conflicts. The price ranging strategy is deliberated to provide prices' options to the users with respect their budget limit. Meanwhile, the CSPs can adaptively charge based on users' preferences without losing their profit. The costing scheme is testable and analyzed in multi-tenant computing environments. The results from our simulation experiments demonstrate that the proposed costing scheme provides better users' satisfaction while fostering fairness pricing in the Cloud market.

Research on Hot-Threshold based dynamic resource management in the cloud

  • Gun-Woo Kim;Seok-Jae Moon;Byung-Joon Park
    • International Journal of Advanced Culture Technology
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    • 제12권3호
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    • pp.471-479
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    • 2024
  • Recent advancements in cloud computing have significantly increased its importance across various sectors. As sensors, devices, and customer demands have become more diverse, workloads have become increasingly variable and difficult to predict. Cloud providers, connected to multiple physical servers to support a range of applications, often over-provision resources to handle peak workloads. This approach results in inconsistent services, imbalanced energy usage, waste, and potential violations of service level agreements. In this paper, we propose a novel engine equipped with a scheduler based on the Hot-Threshold concept, aimed at optimizing resource usage and improving energy efficiency in cloud environments. We developed this engine to employ both proactive and reactive methods. The proactive method leverages workload estimate-based provisioning, while the reactive Hot-Cold Scheduler consists of a Predictor, Solver, and Processor, which together suggest an intelligent migration flow. We demonstrate that our approach effectively addresses existing challenges in terms of cost and energy consumption. By intelligently managing resources based on past user statistics, we provide significant improvements in both energy efficiency and service consistency.

The feasibility and properties of dividing virtual machine resources using the virtual machine cluster as the unit in cloud computing

  • Peng, Zhiping;Xu, Bo;Gates, Antonio Marcel;Cui, Delong;Lin, Weiwei
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제9권7호
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    • pp.2649-2666
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    • 2015
  • In the dynamic cloud computing environment, to ensure, under the terms of service-level agreements, the maximum efficiency of resource utilization, it is necessary to investigate the online dynamic management of virtual machine resources and their operational application systems/components. In this study, the feasibility and properties of the division of virtual machine resources on the cloud platform, using the virtual machine cluster as the management unit, are investigated. First, the definitions of virtual machine clusters are compared, and our own definitions are presented. Then, the feasibility of division using the virtual machine cluster as the management unit is described, and the isomorphism and reconfigurability of the clusters are proven. Lastly, from the perspectives of clustering and cluster segmentation, the dynamics of virtual machines are described and experimentally compared. This study aims to provide novel methods and approaches to the optimization management of virtual machine resources and the optimization configuration of the parameters of virtual machine resources and their application systems/components in large-scale cloud computing environments.

Active SLA 기반 서비스 수준 협약의 자동화 (Automation of Service Level Agreement based on Active SLA)

  • 김상락;강만모;배재학
    • 한국인터넷방송통신학회논문지
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    • 제13권4호
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    • pp.229-237
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    • 2013
  • 최근 SOA와 클라우드 컴퓨팅 기반의 IT 서비스에 대한 수요가 증가하면서 서비스 당사자들 간에 SLA(Service Level Agreement, 서비스 수준 협약)에 대한 관심이 증대되고 있다. 통상 SLA는 자연어로 작성된 종이 계약서이다. 상업용 SLA 관리 툴에서 사용하는 SLA는 절차적 언어를 사용하여 계약서 내용을 애플리케이션 안에 암시적으로 구현된다. 이는 SLA 자동화 작업을 어렵게 한다. 또한 계약시스템에 대한 유지관리를 어렵게 하고 새로운 계약 요구사항을 적용하기 위해서는 소스 코드에 대한 광범위한 수정 작업이 뒤따른다. SLA 유지관리 과정에서 발생하는 문제의 근본 원인은 동일한 SLA가 문서형과 실행형으로 이원화 되어 있다는 것이다. 본 논문에서는 이러한 현행 SLA 관리의 문제점을 개선하기 위해서 능동형 SLA(ASLA : Active Service Level Agreement)를 기반으로 하는 능동형 SLM(ASLM : Active Service Level Management) 시스템을 제안한다. 이 시스템에서는 이원화된 SLA 처리 및 관리 과정이 능동형 SLA(ASLA)의 도입으로 일원화될 수 있음을 보였다.