• Journal of the Korean Society of Clothing and Textiles
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• v.45 no.2
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• pp.335-345
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• 2021

The purpose of this study was to examine the effect of fabric movement on wrinkle recovery in a clothing care system and to propose an algorithm to improve wrinkle removal performance by adjusting fabric movements. With an increase in the reciprocating speed of the movement system, the number and amplitude of curves on the fabric also increased. This allowed the fabric to be applied to a larger tension, resulting in better wrinkle removal performance at higher speeds. However, even at high reciprocating speeds, wrinkles could not be removed effectively because of nodes at a few specific locations. Based on the results of fabric movement and wrinkle recovery, a complex movement algorithm was proposed with a mixture of various reciprocation speeds. It showed a 41%p (24%→65%) improvement of wrinkle recovery when compared with the conventional algorithm that showed simple fabric movement at 180 rpm. This was because the positions of nodes and antinodes changed continuously and the force by the reciprocating motion could be applied evenly to the fabric.

• The Research Journal of the Costume Culture
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• v.13 no.3 s.56
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• pp.452-468
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• 2005

The major aim of this study was to find factors that effectively improve the satisfaction of apparel firms' employees who are the internal customer and how these factors affect customer satisfaction. The subjects of the study was salespeople working at major women's apparel retail outlets and their customers located in Seoul. A data from 192 questionnaire were used for the final analysis. Descriptive statistics, factorial analysis, Cronbach's a, Person's correlation coefficient, and multiple regression were conducted. The results indicated that factors influenced by internal marketing were recruitmenteducation training, power endorsement, internal communication, CEO's management style and human resource management Regression analysis results indicated that recruitmenteducation training and power endorsement significantly influenced internal performance of the organization (employee's commitment to and satisfaction with the organization). Employee's commitment significantly influenced external performance of the organization, consumer satisfaction where as employees' satisfaction with the organization did not have significant effect.

• Journal of the Korean Society of Clothing and Textiles
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• v.28 no.7
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• pp.916-926
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• 2004

The purpose of this study was to examine the workers＇ attitudes toward textile industry. Also the attitude was investigated how to be correlated to job stress symptoms and job performance. The data were obtained from questionnaire completed by 529 workers employed in textile or clothing companies. The SPSS package was used for data analysis which included t-test, ANOVA, mean, correlation, and factor analysis. The results showed that workers＇ attitudes toward textile industry were neither positive nor negative. The attitudes revealed to be divided into two components-cognition, affect/behavioral intention. Cognitive attitude was observed to be more positive than affective/behavioral intention attitude. The attitude differed according to personal characteristics such as sex, educational status, position, period of one＇s service, types of industry and job specifications. The attitude were correlated with job stress symptoms and job performance. The more positive the workers＇ attitudes were, the lesser job stress symptoms and the higher job performance were. As the two components of the attitudes are in the same way, the attitude toward textile industry exhibited to have higher correlation with job stress symptoms and job performance.

• Fashion & Textile Research Journal
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• v.11 no.1
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• pp.174-179
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• 2009

The purpose of this study is to research the actual condition of working environment, working clothes and personal protective equipments on workers at a construction site in winter. The one to one interview by questionnaire was performed with 33 males and 2 females workers of a construction site in Daegu at $1.3^{\circ}C$ air temperature, 28% R.H., 4.7m/sec air velocity. The questionnaire consisted of 21 questions including 4 personal characteristics questions, 12 working environment/performance questions and 5 working clothes/personal protective equipments questions. It was modified from the original questionnaire developed by Finnish Institute Occupational Health. We found that physical stress of workers increased and the ability of performance decreased. The workers felt the coldest at hands/fingers, feet/toes and the face part of cheek, nose and ears. They rarely wore thermal clothing for winter and answered that the thermal gloves for winter did not provided enough warmth. Even if the workers recognized the necessity of personal protective equipments for their safety, they did not wear them for efficiency of working performance. These results will be useful elementary materials for development of working clothes and personal protective equipments from the viewpoint of improving both working performance and comfort.

• Journal of the Korean Society of Clothing and Textiles
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• v.23 no.1
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• pp.90-110
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• 1999

Understanding consumer complaining behaviors plays a key role in post-purchase satisfaction customer retention and long-term customer relationships. This research was conducted to empirically investigate 1) the taxonomy of complaining behavior 2) causes and types of clothing complaining behavior according to sex. The subjects compoed of 250 male and 358 female consuemrs. Data were colleted through questionnaires employing the critical incident methodology. The findings indicated that clothing complaining behavior was fitted well into Singh(1998)'s three-factor model(i. e. voice/private / third-party complaining behaviors) these factors explained 53% of the total variances 75.1% of male and 65.2% of female group complained of poor instruental performance. The types of complaining behaviors were no action negative word-of-mouth to friends and associates n order. Most dissatisfied consumers didn't assert positive consumer's right. Marketer should increase the accessibility of their complaint receiving mechanisms to passive customers.

• Journal of the Korean Society of Costume
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• v.57 no.3 s.112
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• pp.23-36
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• 2007

It is important that ubiquitous technology changes paradigm of thought, not simple definition in the 21st digital era. Characteristics of ubiquitous computing are pervasive, disappearing, invisible, calm through environment. As IT Technology develops, designers, computer scientists, chemists, performance artists cooperate in order to find out the best way to make desirable digital clothing in the future, with the merit of each part. Digital clothing defines clothes of new generation equipped computer, digital installations. Digital clothing design demands intercept of electromagnetic waves, light-weight and esthetic appearance, for it is attached high-technology equipment near body. The purpose of this study is to analyze design features of digital clothing according to ubiquitous characteristics. The methods of this study are documentary research of previous study and case study. In the theoretical study, ubiquitous characteristics are function-intensive by convergence, interactivity, embedded mobility and human & emotion-oriented attributes. Based on ubiquitous characteristics, digital clothing design classified function-intensive design by convergence, design for Interactivity and multi-sensible & emotion-oriented design, because embedded mobility is a basic element of ubiquitous environment. The early days digital clothing design is function-intensive design, and have esthetic appearances and design for interactivity increasingly. Recently digital clothing design is expressed multi-sensible and emotion-oriented design.

• Journal of the Korean Society of Costume
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• v.57 no.8
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• pp.14-23
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• 2007

The purpose of this study was to investigate the present condition of cold protective clothing for mailman, to improve its design in movement, fitness, and other functions, and supply basic data for its performance evaluation. The results are as follows : The 46.60% of those questioned did not satisfy current clod protective clothing fer mailman. Especially, they considered dissatisfactory in properties such as waterproof, comfort, activity, and sweat absorption. The newly developed cold protective clothing is two-piece style composed of jacket and pants. Both jacket and pants are composed of inner and outer clothing individually. In both jacket and pants, their outer clothing's material was waterproof, windproof, and breathable shell fabric on which PTFE film laminated and their inner clothing's material was 100% polyester Polar polis to have better insulation property. The jacket has attachable cap which can be used as rain gear and set-in sleeve with stand collar. It also had big outside patch pockets and side seam pockets to ensure enough storage space. The pants have knee pads to give free movement to knees and slant side pockets. Inner clothing of both jacket and pants can be worn during working inside without out clothing. Insulation of the newly developed cold protective clothing was not better than current one except right hand, left hand and left foo. It is considered that is because thickness of material is the most important factor to influence insulation.

• Journal of the Korean Society of Clothing and Textiles
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• v.27 no.6
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• pp.705-714
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• 2003

Recent Studies have shown evidence of a positive relationship between market orientation and performance. However, some scholars have suggested that customer satisfaction, salespeople's job satisfaction, and product quality etc. could moderate this relationship. According to the increase of market oriented efforts of apparel firms and importance of the salespeople's role, this study focuses on the effect of market orientation on performance of apparel firms through the salespeople's job satisfaction and customer satisfaction. It is found that market orientation has a positive effect on the salespeople's job satisfaction and customer satisfaction. The salesperson's job satisfaction was found to influence on the performance through the customer satisfaction. The customer satisfaction has strong influence on the performance directly. Market orientation appears to provide a unifying focus for the efforts of salespeople within the organization, thereby leading to customer satisfaction and superior performance.

• Fire Science and Engineering
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• v.31 no.2
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• pp.17-23
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• 2017

The test methods using convection (flame) and radiation heat sources were compared to evaluate the thermal protective performance of the firefighter's protective clothing. In particular, the influence of the outer shell, mid-layer, and lining constituting the firefighter's protective clothing on the thermal protective performance was compared for convection and radiation heat sources. Tests for the thermal protective performance were carried out according to KS K ISO 9151 (convection), KS K ISO 6942 (radiation), and KS K ISO 17492 (convection and radiation). When tested under the same incident heat flux conditions ($80kW/m^2$), the heat transfer index ($t_{12}$ and $t_{24}$) for the radiation heat source was higher than that for the convection heat source. This means that radiation has a lesser effect than convection. For the convection heat source, the lining had the greatest effect on the thermal protective performance, followed by the mid-layer and the outer shell. On the other hand, for the radiation heat source, the effect on the thermal protective performance was great in the order of lining, outer shell, and mid-layer. Convection and radiation have fundamentally different mechanisms of heat transfer, and different heat sources can lead to different thermal protective performance results depending on the material composition. Therefore, to evaluate the thermal protective performance of the firefighter's protective clothing, it is important to test not only the convection heat source, but also the radiation heat source.

• Journal of the Korean Society of Clothing and Textiles
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• v.34 no.3
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• pp.411-423
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• 2010

Retail stores with a primary competitive advantage in satisfying customers with high quality differentiated services depend heavily on a sales force to produce and deliver services in a consistent manner. Salespersons in a high service retail context are required to act to express certain types of emotion in compliance with the emotional rules of the organization that is conceptualized as "emotional labor" in the literature. This study adopts the dyadic model of emotional labor originally proposed by Hochschild. A survey method is implemented to collect data to test the hypotheses among the variables such as positive and negative affectivity, performance stressor, emotional labor, burnout, and job satisfaction. One hundred and twelve responses were analyzed by factor analysis and path analysis with SPSS12.0 and Amos 6.0. The factor analysis confirms that emotional labor is composed of deep acting and surface acting. Eleven hypotheses were tested by path analysis and seven were accepted. The major findings are that deep acting was affected by positive affectivity, negative affectivity, and a performance stressor. The surface acting was affected only by negative affectivity. Surface acting had an indirect negative effect on job satisfaction via emotional burnout while deep directly acting influenced job satisfaction. Furthermore, the interaction effect between positive affectivity and a performance stressor on surface acting was significant. The implications for retail firms are discussed based on the findings with suggestions for future studies.