• Title/Summary/Keyword: Civil Complaints

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Paint booth volatile organic compounds emissions in an urban auto-repair center

  • Cho, Minkyu;Kim, Ki-Hyun;Szulejko, Jan E.;Dutta, Tanushree;Jo, Sang-Hee;Lee, Min-Hee;Lee, Sang-hun
    • Analytical Science and Technology
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    • v.30 no.6
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    • pp.329-337
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    • 2017
  • A major concern regarding most auto-repair shops in residential areas is the emission of odorous volatile organic compounds (VOCs) into the local atmosphere, especially during painting operations. VOCs contribute to poor local air quality and are responsible for the perceived odor and discomfort experienced by local residents. Sixteen major VOCs (6 aromatic hydrocarbons and 10 aliphatic carbonyl compounds) were selected as potential target compounds. The site was an auto-repair shop located in a central region of Seoul, South Korea, where the air quality of the site has been a subject of residents' complaints. The sampling points were as follows: 1) in the painting booth with new (NB) or old (OB) removal system, (2) in the exhaust duct after new (ND) or old (OD) odor removal filter, and (3) 2 m below the discharge vent (4 m above the ground) (outdoor air, OA). Each sample was coded: (1) before painting (BP), (2) during painting (DP), and (3) after painting (AP). The toluene level in the duct with the new removal filter during painting (ND-DP) was 1.5 ppm (v/v), while it was 3.8 ppm (v/v) in the right duct with an old removal filter during painting (OD-DP). Accordingly, the effect of filter replacement was reflected by differences in VOC levels. Therefore, accurate monitoring of odorous VOCs is an important step to reduce odor nuisance from local sources.

A Study on the Feasibility of the Timing for the Implementation of Energy-Saving Plan of Buildings Based on the Approval of Business Plan and Construction Permit (건축물에너지절약계획서의 사업계획승인, 건축허가에 따른 적용시점의 타당성 연구)

  • Kim, Dae-Won;Kim, Young-Il;Chung, Kwang-Seop
    • Journal of Energy Engineering
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    • v.21 no.3
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    • pp.265-270
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    • 2012
  • The delay in the construction permit for the building, which obtained the approval of business proposal, may lead to a difference in the maintenance cost ranging between 20% and 30% in the neighborhood where the residents moved in, along with the new project under construction in the surrounding area amidst rigorous regulations that aim to promote energy-saving and the heightened interest of the public in energy conservation, and such problem would become the major source of serious public complaints. Thus, the energy-saving plan needs to be prepared when the approval is granted to the business plan. In order to prevent public complaints or ensure effectiveness of government's energy plan, it may be effective to apply the energy-saving plan based on current standards upon the award of construction permit when two years have elapsed since the date of the scheduled commencement of construction or when the start of construction is delayed as stipulated in the Article 18 of the Enforcement Decree of Housing Act. If the energy-saving plan and related technologies are merely the parts of license and permit process without fully serving their purposes and functions, it would be waste of time to deploy a lot of workforce and review and seek consultation. The government or owners of buildings need to fully understand the energy-saving aspects and exert effort to enhance the energy efficiency of buildings.

Resident Involvement Analysis of New Town Landscape Architecture Construction - Focused on the Gyeonggi GwangGyo District - (택지개발지구 조경공사의 주민관여 분석 - 경기도 광교지구를 중심으로 -)

  • Oh, Jeong-Hak
    • Journal of the Korean Institute of Landscape Architecture
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    • v.44 no.6
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    • pp.51-59
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    • 2016
  • The purpose of this study is to improve interaction with the construction subject by analyzing the contents and contents of users' involvement in landscaping works. For this purpose, this study selected the Gwanggyo Residential Land Development District Public Landscape Project in Suwon, Gyeonggi Province. For four years before and after the completion, the opinions of tenants were used as research data. Both qualitative and quantitative analyses of 412 complaints received by the project implementation office and local government were conducted. As a result, first, the main purpose of suggesting opinions was 'demanding and expressing complaints', and there were many 'parks' and 'rivers'. In terms of content, "quality" was the most pointed out, but many kinds of trees, such as tree planting, ecological river construction, and pavement construction were also mentioned. Second, the extraction of key words from content analysis was the most common method. Followed by 'additional foodstuff' and 'moving to the toilet and management building'. Much of the point of view about dead wood has continued to be conspicuous in the process of waiting to be dealt with at the time of transplanting. Third, the validity of the contents of the complaints was evaluated as a five - point scale. Therefore, the opinions raised were unreasonable, but overall, there were more complaints with certain objectivity.

The Big Data Analytics Regarding the Cadastral Resurvey News Articles

  • Joo, Yong-Jin;Kim, Duck-Ho
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.32 no.6
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    • pp.651-659
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    • 2014
  • With the popularization of big data environment, big data have been highlighted as a key information strategy to establish national spatial data infrastructure for a scientific land policy and the extension of the creative economy. Especially interesting from our point of view is the cadastral information is a core national information source that forms the basis of spatial information that leads to people's daily life including the production and consumption of information related to real estate. The purpose of our paper is to suggest the scheme of big data analytics with respect to the articles of cadastral resurvey project in order to approach cadastral information in terms of spatial data integration. As specific research method, the TM (Text Mining) package from R was used to read various formats of news reports as texts, and nouns were extracted by using the KoNLP package. That is, we searched the main keywords regarding cadastral resurvey, performing extraction of compound noun and data mining analysis. And visualization of the results was presented. In addition, new reports related to cadastral resurvey between 2012 and 2014 were searched in newspapers, and nouns were extracted from the searched data for the data mining analysis of cadastral information. Furthermore, the approval rating, reliability, and improvement of rules were presented through correlation analyses among the extracted compound nouns. As a result of the correlation analysis among the most frequently used ones of the extracted nouns, five groups of data consisting of 133 keywords were generated. The most frequently appeared words were "cadastral resurvey," "civil complaint," "dispute," "cadastral survey," "lawsuit," "settlement," "mediation," "discrepant land," and "parcel." In Conclusions, the cadastral resurvey performed in some local governments has been proceeding smoothly as positive results. On the other hands, disputes from owner of land have been provoking a stream of complaints from parcel surveying for the cadastral resurvey. Through such keyword analysis, various public opinion and the types of civil complaints related to the cadastral resurvey project can be identified to prevent them through pre-emptive responses for direct call centre on the cadastral surveying, Electronic civil service and customer counseling, and high quality services about cadastral information can be provided. This study, therefore, provides a stepping stones for developing an account of big data analytics which is able to comprehensively examine and visualize a variety of news report and opinions in cadastral resurvey project promotion. Henceforth, this will contribute to establish the foundation for a framework of the information utilization, enabling scientific decision making with speediness and correctness.

A Study on the Efficiency of Horizontal Direction Deck-charge Blasting Method Using Electronic Detonator (전자뇌관을 이용한 수평방향 데크차지 발파공법의 효율성검토 연구)

  • Yoon, Ji-Sun;Hahn, Suk-Ju;Bae, Sang-Hun
    • Journal of the Korean Geotechnical Society
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    • v.29 no.4
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    • pp.5-11
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    • 2013
  • In close to downtown construction, the main problem is complaints caused by blasting vibration and noise. To reduce blasting vibration and noise, deck-charge blasting method using electronic detonator can be more secure because there is no cut-off problem. And in this method it is possible to blast in horizontal direction. In this study, the efficiency of horizontal direction deck-charge blasting method using electronic detonator is compared to that of the existing blasting method. And the possibility of applying the construction site is evaluated. As a result, the reduction of blasting vibration, noise and secondary breaking has been determined, as well as large-scale blasting in the vibration criterion can be regulated by the overall increase in blasting efficiency.

A Study on Changes in Characteristics of Drainage Noise from Water Closet Washing (대변기 세정시 발생하는 배수소음의 특성변화에 관한 연구)

  • Soul, Soo-Hwan;Jung, Chul-Woon;Kim, Jae-Soo
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.19 no.11
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    • pp.789-796
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    • 2007
  • It has been noted, in case of the apartments in collective form, the drainage noise from cleaning of toilet causes many problems in the basement and adjacent rooms, mainly hampering the pleasant housing environment. The problems are increasingly raised by civil complaints with the public offices. Therefore, if the drainage noise generates when wash out of toilet bowl is grasped how the characteristics change according to the sorts of drainpipe, it is considered that the establishment of an effective sound insulation countermeasure could be possible when a civil petition against the drainage noise of apartment house is submitted hereafter. On such viewpoint, this study measured and analyzed the characteristics of drainage noise per the type of drainage pipe, according to KS A ISO $1996-1{\sim}3$, with the horizontal branch pipe and riser pipes in the drainage noise experiment chamber which has the characteristics of the anechoic room. In the result, the pipe type with excellent noise reduction function. The result of this study is considered to become available as fundamental data, to take actions on reduction of drainage noise of the ceiling piping method.

Types of Bad Behavior and Countermeasures Against Civil Complaints Experienced by Civil Servants in Protection Positions at National Important Facilities (국가중요시설 방호직공무원이 겪는 민원인 불량행동의 유형 및 개선방안)

  • Lee, Min-kyu;Kim, tae-hwan
    • Proceedings of the Korean Society of Disaster Information Conference
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    • 2023.11a
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    • pp.343-344
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    • 2023
  • 본 연구는 국가중요시설의 청사 내에 근무하는 청사보안과 안전유지, 질서유지를 담당하는 방호직 공무원에게 발생하는 다양한 민원인 불량행동의 유형과 국가중요시설에서 일어나는 각 유형에 맞는 민원인 불량행동에 대한 개선방안을 효율적으로 제시하는데 그 목적이 있다. 이에 인터뷰를 통해 국가중요시설에서 근무하는 방호직공무원이 느끼는 민원인 불량행동이 어떠한 유형으로 있는지 조사하였고 개별면담을 통해 나타난 대표적인 민원인 불량행동의 유형들은 첫째, 국가중요시설 내에서 큰 소리를 지르고 욕설을 하는 언어폭력형 둘째, 각 국가기관 및 지자체의 국가중요시설에서 서비스 업무수행 과정 중 다른 타 민원인이 있음에도 본인 자신의 이익과 편의를 위해 행해지는 행위를 하는 이기주의형 셋째, 각 국가중요시설의 규정 및 내규가 있음에도 규정된 규칙을 무시하고 따르지 않는 규칙위반형 등이 있다. 이에 따라 각 유형별 민원인 불량행동에 대한 개선방안 항목들로 첫째, 방호직공무원 교육의 체계화, 둘째, 민원인을 응대할 수 있는 기관의 내규 및 규칙, 셋째, 민원인에게 겪는 스트레스를 해소할 수 있는 환경을 제시하였다.

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A Study on the Tourism Watchdog for Optimizing Safety System (관광활동의 민원 관계망 최적화 관광 와치도그 도입에 관한 소고)

  • Kyung-Yeo, Koo
    • Asia-Pacific Journal of Business
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    • v.14 no.2
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    • pp.187-199
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    • 2023
  • Purpose - The purpose of this study is to formulate a plan to cope with tourists' rights which can occur in tourist attraction place and anywhere for tourist activities and to seek a plan for introducing a watchdog system for tourists' civil complaints. Design/methodology/approach - To perform this purpose, this article will discuss a research review of the scope of tourist activities in terms of space and place perspectives and compare them to the watchdog and ombudsman concepts. And the study analyses and look at the suggestion about Tourism complains center and the Tourism policy system of procedure function and role critically. Findings - The Watchdog system is a routine activity in which citizen monitoring activities are developed in the form of a system and share inconvenience and anxiety detected in time and space in the expanding range of entertainment, leisure, and sports tourism activities. The resulting accident rate can be reduced, the administrative and private businesses can be resolved, and the cost of handling can be solved. Research implications or Originality - The social contribution of Watchdog can be systematically expanded and resolved at various sites by securing public trust in the country threats in daily places preventing risks securing continuous safety management of related facilities and other industries

Evaluation of Condensation Prevention for Centralized Hybrid Ventilation System Using TDR (TDR을 이용한 중앙집중형 하이브리드 환기시스템의 결로방지 성능 평가)

  • Kim, Yu-Min;Lee, Jong-Eun;Choi, Gyeong-Seok;Lee, Yong-Jun;Kang, Jae-Sik
    • KIEAE Journal
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    • v.15 no.6
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    • pp.81-86
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    • 2015
  • Purpose: Condensation in the apartment housing is one of the most significant defects and complaints for condensation are rapidly increasing according to the growing interest in residential environment. Korea government established a regulation for reducing condensation in the apartment housing and TDR is adapted as a standard. However prevention of condensation depend on improving the performance of building envelop has limitation because of the increase of the cost. Centralized Hybrid ventilation system is suggested to prevent condensation. Method: Field measurement was conducted to verify the ventilation rate of the ventilation system. Based on the measurement, air network and CFD simulation was conducted to analyze ventilation rate for each room. Surface temperature was calculated by regulated TDR according to the regions and surfaces. The performance of condensation prevention was evaluated by the ventilation rate and surface temperature. Result: In the results, it was found that condensation was prevented in more than 90% of households by the centralized hybrid ventilation system which provided 0.19 ~ 0.81ACH for each room.

Analysis on Downtime element of Gripper TBM based on field data (현장 데이터 분석을 통한 Gripper TBM의 Downtime 요소 분석)

  • Park, Jinsoo;Song, Ki-Il
    • Journal of Korean Tunnelling and Underground Space Association
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    • v.23 no.6
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    • pp.393-402
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    • 2021
  • The first TBM introduced in Korea was the gripper TBM, which was applied to the Gudeok Waterway Tunnel in 1985. In the initial stage of the introduction of the gripper TBM, many applications were mainly focused on waterway tunnels (Tunnel Mechanized Construction Design, 2008). Currently, the construction range of gripper TBM in Korea is widely applied to not only waterway tunnels, but also subways, railway tunnels, and TBM+NATM expansion. Overseas, gripper TBM is generally applied, and even when NATM tunnel is applied, it is applied as an exploration tunnel because of the excellent advance rate of gripper TBM and used as an evacuation tunnel after completion. Due to the fast excavation speed, the application of the gripper TBM in the rock section of weathered rock or higher can minimize the environmental and civil complaints caused by creating a large number of work areas when planning long tunnels or mountain tunnels. In this study, the work process of the general gripper TBM was analyzed by analyzing the construction cycle and the gripper TBM with a diameter of 2.6~5.0 m, which was applied the most in Korea. Downtime was investigated and analyzed.