• Title/Summary/Keyword: Civil Complaints

Search Result 182, Processing Time 0.034 seconds

Analysis of the Productivity and Effects of Administration Information System: Focused on KONEPS(Korea Online E-Procurement System) (행정업무시스템의 생산성 및 효과 분석: 나라장터 중심으로)

  • Kim, Hun-Hee;Oh, Changsuk
    • The Journal of Society for e-Business Studies
    • /
    • v.22 no.2
    • /
    • pp.123-136
    • /
    • 2017
  • The evaluation and analysis method of information system (IS) is studied from the system perspective, the user perspective, and the management viewpoint. The detailed analysis method performs qualitative evaluation by user questionnaire or expert opinion. In this study, Measures the productivity and the effect of building administrative information systems. In the previous study, qualitative productivity and universal effect indicators were used, but in this study, quantitative productivity indicators and indicators specific to administrative complaints were selected. KONEPS, an administrative service system, used electronic contract records and information recorded in the intermediate process. The information was converted into the number of days, and the productivity based on the input manpower was calculated. The effect analysis analyzed the questionnaire related to civil affairs, which is the goal of the administrative work system. Each factor was divided into reflective structural variable and formal structural variable, and internal consistency and multi-collinearity were diagnosed. In order to verify the model, the influence of the work was set as a hypothesis, the reliability was verified according to the descriptive statistics method, the influence was measured through the regression analysis, and the model was analyzed by the multiple regression model path coefficient. Model validation methods are Chi-square (df, p), RMR, GFI, AGFI, NFI, CFI and GFI as indicators according to CFA.

A Study on Lawsuit Cases and Measures of Emergency Medical Service (응급의료서비스 중 발생되는 소송사례와 대책 연구)

  • Kwon, Hay-Ran
    • The Korean Journal of Emergency Medical Services
    • /
    • v.13 no.3
    • /
    • pp.77-90
    • /
    • 2009
  • Civil complaints and lawsuits filed in the process of providing emergency medical service include fall accident on the way of carrying the patient, transfer consent, refusal and rejection of rescue request, range and behavior restriction of emergency medical technicians, false registry of logbook, neglect of duty and emergency patient, and violation of traffic laws on the way of dispatch to the scene of accident. This study suggested the measures by cases as follows. 1. The accidents on the way of carrying a patient could be divided into fall of patient and fall by paramedic's mistake. In the former case, damages caused by the ambulance's shaking must be notified to the patient and guardian and recommended to fasten seat belt, in the latter case, the plan of patient's posture, route of transport, rescue and equipments should be comfirmed before fixing the patient. 2. Transfer consent must be made as implied when the patient is unconscious under delusion and was not able to consent physically, and paramedic must take an action by his judgment and record details of services on logbook. 3. When a patient refused to transfer, get 'confirmation of transfer refusal' and inform him of refusal. Paramedic should receive the signature. In addition, in case of refusal, transfer request should be made after hearing doctor's opinion and it should be notified to transfer request and superintendent of fire station after making 'confirmation of transfer refusal'. 4. Emergency medical technicians should perform their duties within the range of services prescribed by Article 41 of Law of Emergency Medical Service and Article 33 of Its Enforcement Regulations and shall not make announcement of death. In case of reporting the death to guardian, it is desirable to use record data like ECG results. 5. The best way to have protection from legal problems is making and keeping the exact records of accident and patient. Paramedic should not mention his subjective opinion about the accident-related matter. He must record correctly and keep the original medical records. 6. As emergency medical technicians are responsible for taking care of emergency patients, they must contact a briefing room when they meet a difficult situation suddenly due to vehicle stop or treatment of other patients and then must have support from neighboring hospital and other safety centers. 7. Since the ambulance operator is responsible for safety and careful driving of ambulance, he must be careful when he violates traffic regulations unavoidably. The operator should drive slowly below 10km/h at an intersection and pass it after getting way from general vehicles driving from all directions.

  • PDF

Development of optimal cross-section design methods for bored utility tunnels: case study of overseas typical cross-sections and design criteria (터널식 공동구 최적단면 설계기술 개발: 해외 표준단면 사례 및 설계기준 분석)

  • Park, Kwang-Joon;Yun, Kyoung-Yeol
    • Journal of Korean Tunnelling and Underground Space Association
    • /
    • v.20 no.6
    • /
    • pp.1073-1090
    • /
    • 2018
  • Since the domestic utility tunnels were built mainly in the development project of the new city, they are all in the form of cut-and-cover box tunnel. But, in the case of overseas construction of utility tunnels for existing urban areas, the bored tunnel types are mainly adopted. It is reasonable to install bored tunnels in a downtown area because it is difficult to block the roads or install bypass roads due to heavy traffic and civil complaints. In order to activate the utility tunnels in bored type, it is necessary to secure optimized cross-sectional design technology considering the optimal supplying capacity and mutual influencing factors (Thermal Interference, electrolytic corrosion, efficiency of the maintenance, etc.) of utilities (power cables, telecommunication cables, water pipes, etc.). The optimal cross-section design method for bored utility tunnels is ultimately to derive the optimal arrangement technique for the utilities. In order to develop the design methods, firstly, the cases of tunnel cross-section (Shield TBM, Conventional Tunneling) in overseas shall be investigated to analyze the characteristics of the installation of utilities in the section and installation of auxiliary facilities, It is necessary to sort out and analyze the criteria related to the inner cross-section design (arrangement) presented in the standards and guidelines.

Improvement Plan through Investigation and Analysis of Road Signs of National Highway (일반국도 도로표지 조사 및 분석을 통한 개선방안 도출)

  • Lee, Woo-Sik
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.20 no.8
    • /
    • pp.604-609
    • /
    • 2019
  • A variety of complaints about road signs have occurred for various reasons, such as new road facilities, new road signs such as road name signs, and an increase in nearby important facilities. In addition, there are many road signs that are in violation of road sign regulations. The basic principles of road signs, the connectivity of guide names, the location suitability, and a consistent road sign guidance system have not implemented. To solve these problems, various errors were investigated on major road signs on eight national highways, including direction signs, distance signs, boundary signs, and route signs. In addition, we classified the errors on road signs by grade to give them maintenance priority. We also analyzed the error status of signs for each route and grade. Based on the data, the problems of the road signs were derived, and an improvement plan is discussed. Based on this research, more systematic installation and management of road signs through cooperation between the government and local governments could increase the efficiency of road signs, as well as provide safer and more convenient road sign guidance systems for road users.

A Case Study on the Construction at Near Verge Section of Secure Objects Using Electronic Detonators (전자뇌관을 이용한 보안물건 초근접구간 시공 사례)

  • Hwang, Nam-Sun;Lee, Dong-Hee;Lim, Il-soo;Kim, Jin-soo
    • Explosives and Blasting
    • /
    • v.37 no.2
    • /
    • pp.22-30
    • /
    • 2019
  • On sites where explosives are used, the effects of noise and vibration produced by the blast wave are subject to a number of operational restrictions. Recently, the number of civil complaints has increased and the standard of environmental regulations on secure goods has been greatly tighten. Therefore, work is generally carried out by machine excavation in case of close proximity of safety thing. Machine excavation methods have the advantage as reducing noise and vibration compared to blasting methods, but depending on the conditions of rock intended to be excavated, they are sometimes less constructive than planned. In general, the closer a rock type is to hard rock, the less constructible it becomes. In this paper, we are going to explain the construction of a construction section with a close proximity to a safety thing using electronic detonators. While the project site was designed with a machine excavation methods due to the close(9.9m) proximity of safety thing(the railroad), construction using electronic detonators was reviewed as an alternative method for improving rate of advance time and construction efficiency when expose to hard rock. Through blasting using electronic detonators, construction and economic efficiency were maximized while minimizing impact on surrounding safety things. Because $HiTRONIC^{TM}$, which is produced by Hanwha, has innovative stability and high explosion reliability, it is able to explode with high-precision accuracy. Electronic detonators are widely used in construction sites of railway or highway, other urban burrowing areas and large limestone mines.

Study on the effective parameters and a prediction model of the shield TBM performance (쉴드 TBM 굴진 주요 영향인자분석 및 굴진율 예측모델 제시)

  • Jo, Seon-Ah;Kim, Kyoung-Yul;Ryu, Hee-Hwan;Cho, Gye-Chun
    • Journal of Korean Tunnelling and Underground Space Association
    • /
    • v.21 no.3
    • /
    • pp.347-362
    • /
    • 2019
  • Underground excavation using TBM machines has been increasing to reduce complaints caused by noise, vibration, and traffic congestion resulted from the urban underground construction in Korea. However, TBM excavation design and construction still need improvement because those are based on standards of the technologically advanced countries (e.g., Japan, Germany) that do not consider geological environment in Korea at all. Above all, although TBM performance is a main factor determining the TBM machine type, duration and cost of the construction, it is estimated by only using UCS (uniaxial compressive strength) as the ground parameters and it often does not match the actual field conditions. This study was carried out as part of efforts to predict penetration rate suitable for Korean ground conditions. The effective parameters were defined through the correlation analysis between the penetration rate and the geotechnical parameters or TBM performance parameters. The effective parameters were then used as variables of the multiple regression analysis to derive a regression model for predicting TBM penetration rate. As a result, the regression model was estimated by UCS and joint spacing and showed a good agreement with field penetration rate measured during TBM excavation. However, when this model was applied to another site in Korea, the prediction accuracy was slightly reduced. Therefore, in order to overcome the limitation of the regression model, further studies are required to obtain a generalized prediction model which is not restricted by the field conditions.

An Empirical Study of Soundproof wall with Reduced Wind Load (풍하중 저감형 방음판의 실증 연구)

  • Choi, Jin-Gyu;Lee, Chan-Young
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.19 no.12
    • /
    • pp.272-278
    • /
    • 2018
  • Traffic volume has been greatly increasing due to urban development and the improvement of living standards, and many complaints are being raised due to the increasing road noise. As a countermeasure against these problems, highly soundproof walls are installed on the sides of roads. However, the ability to bear wind loads is a major design requirement for soundproof walls, which contributes to the exponential increases in construction costs and restricts the height of the walls. The aim of this study is to improve the performance of soundproof walls and to dramatically reduce wind loads while maintaining excellent price competitiveness. Based on Helmholz's resonator theory, a new concept is proposed for a ventilation-type soundproofing plate that can pass through a fluid like air and reduce noise. A full-scale metal soundproofing plate was produced to satisfy the quality standards of highways by conducting a sound-pressure transmission-loss test, wind tunnel test, and material quality test. To verify the reliability, the wall was manufactured and installed, and the sound insulation effect was examined by measuring the noise over time. In the future, ventilated soundproof walls on roads could create a pleasant living environment due to the high noise-insulation effect.

A Study on Estimation of Road and Transportation Facility Improvement Direction Using Random Forest (랜덤 포레스트를 활용한 도로 및 교통시설 개선방향 추정 연구)

  • Hwang, Jae-seong;Kim, Do-kyeong;Kim, Nam-sun;Lee, Choul-ki
    • The Journal of The Korea Institute of Intelligent Transport Systems
    • /
    • v.20 no.6
    • /
    • pp.37-46
    • /
    • 2021
  • Government agencies, such as police and local governments, strive to prevent traffic hazards and create a comfortable road environment by pormoting transportation and road facilities. To this end, roads and transportation facilities are enhanced and adjusted, and improvement projects in areas with frequent traffic accidents are carried out. Usually, improvement projects in areas with frequent traffic accidents vary by projects and region. Moreover, these projects are carried out under the supervision of a person in charge and related parties. Hence, civil complaints and subjectivity are reflected in deriving priorities for the improvement projects, limiting the efficiency of the project. To this end, a study was conducted to estimate the direction of improvement of the project target site. This study comprehensively considered road, traffic, and accident conditions of representative projects with high effectiveness in handling traffic accidents. The results of the study state that the accuracy of estimating the improvement project was around 88%. In addition, the study found that there was a strong relationship between traffic volume, accident rate, and accident severity in estimating the improvement direction.

The Design and implementation of LVC Integrated Architecture Technology building division-level L-V-C Interoperability Training System (사단급 L-V-C연동훈련체계 구축을 위한 LVC통합아키텍쳐기술 설계 및 구현)

  • Won, Kyoungchan;Koo, JaHwan;Lee, Hojun;Kim, Yong-Pil
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.22 no.5
    • /
    • pp.334-342
    • /
    • 2021
  • In Korea, the training is performed through independent environments without interoperability among L-V-C systems. In the L system, training for large units is limited due to civil complaints at the training grounds and road restrictions. The V system is insufficient in training related to tactical training, and the C system lacks practicality due to a lack of combat friction elements. To achieve synchronicity and integration training between upper and lower units, it is necessary to establish a system to ensure integrated training for each unit by interoperating the currently operating L, V, and C systems. The interoperability between the C-C system supports Korea-US Combined Exercise. On the other hand, the actual development of the training system through the interoperability of L, V, and C has not been made. Although efforts are being made to establish the L, V, and C system centering on the Army, the joint composite battlefield and LVC integrated architecture technology are not yet secured. Therefore, this paper proposes a new plan for the future training system by designing and implementing the LVC integrated architecture technology, which is the core technology that can build the L-V-C interoperability training system. In conclusion, a division-level L-V-C interoperability training system can be established in the future by securing the LVC integrated architecture technology.

Blood Collection Workload and Safety of Medical Technologists at Korean Hospitals (한국 의료기관에서 임상병리사의 채혈 업무 현황과 안전 실태 조사)

  • Sung-Bae PARK;Suk JEKAL;Weon Joo HWANG;Do Wang LEE;Choong Won SEO;Sunghyun KIM
    • Korean Journal of Clinical Laboratory Science
    • /
    • v.55 no.3
    • /
    • pp.159-166
    • /
    • 2023
  • This study investigates the current situation of medical technologists for blood collection, which is considered the most important step for diagnosis. The survey enrolled 650 medical technologists working in hospitals and medical check centers in Busan, Ulsan, and Gyeongnam. We found that each medical technologist performed blood collection for about 100 patients. There was more than one blood collection failure per day, with more than one case of pain and filing of civil complaints per year. Hence, there was a high work burden on the medical technologists. Cases where a medical technologist was stabbed with a used needle occurred more than once a year, and about 15% of them received infection control and treatment because of stab wounds. Additionally, more than half of the participants suffered from musculoskeletal disorders and mental stress due to blood collection work. Unlike administering intravenous and intramuscular injections using the same needle, no fee is charged for blood collection. Based on the results of this study, it will be possible to improve the safety and rights of medical technologists by calculating the actual fee for blood collection work and assigning a relative value score.