• International Commerce and Information Review
• /
• v.8 no.3
• /
• pp.323-341
• /
• 2006

The world industry structure is characterized as service economics concerned with key words of global, information and culture. Developed countries have expanded a value-added of service economics along with rapid growth of service economics. In this change of economic environment in the world, China have converted their strategy of an economic management into coping with the industrial structure of service in the 11th 5-year plan. The purpose of the paper, therefore, is to find out the new commerce strategy of China, and searching for the counter plan of Korea. Chapter 2 begins with the change of economic strategy in China and their cultural factors using service industry. Chapter3 deals with, from the basis of chapter 2, China's service export strategy to abroad and our counter plan that is able to export and expand Korean service and culture industry into China.

• International Commerce and Information Review
• /
• v.11 no.3
• /
• pp.75-100
• /
• 2009

With the change of various business environments, needs for the third party logistics(3PL) service are strategically considered for securing core competitiveness of manufacturers in China. Thus, manufacturers not only have worked with 3PL service providers for cutting costs of logistics, but also they are willing to have Win-Win relationship with the 3PL service provider. In this paper, comparing situation and characteristics of both China and developed-countries, especially in the particularity of manufacturing companies in China. The most important thing is that 3PL service providers must be able to manage supply chain of manufacturers with logistic planning abilities and to operate logistics services with logistic infrastructures and IT systems. In the view of long-term development, incubating logistics specialists is also the influencing fact that makes 3PL service providers more competitive with high quality logistics service and infrastructures.

• Journal of information and communication convergence engineering
• /
• v.3 no.3
• /
• pp.152-156
• /
• 2005

Korea-China with the fastest speed Internet Broad Band, has achieved many progresses on Internet shopping. Especially, Korea has made a great effort on comparison website construction. A research prototype design and exploratory analysis are presented to assess success factors and impacts of Korea and China price comparison websites. For different user groups, the relationships between the characteristics of technology and tasks, usage, and organizational impacts were analysed. It shows us how to improve the applicability of fit-viability of the price comparison web sites in China after analysis. These results indicate a need for simple but highly functional price comparison applications. And we designed a sample model to include an interactive web service system for price comparison sites that complement existing information systems. This paper provides a basis for further research aiming to improve the design and management of business applications based on emerging technologies of web service and browser for information management.

• KSII Transactions on Internet and Information Systems (TIIS)
• /
• v.17 no.12
• /
• pp.3286-3309
• /
• 2023

This study empirically investigates the impact of informatization on China's inbound tourism development. The analysis utilizes data on the number of inbound tourist arrivals in 30 Chinese provinces from 13 tourist origin countries between 2004 and 2016. The regional informatization level is measured by the internet penetration rate. It is found that informatization in tourist destination provinces has a significant positive impact on inbound tourism. Moreover, the local public service supply plays a moderating role. The positive effect of informatization is stronger in regions with better public services. The study results imply that China can boost its inbound tourism by further improving the level of informatization as well as local public services.

• International Commerce and Information Review
• /
• v.10 no.1
• /
• pp.375-393
• /
• 2008

The purpose of this study is to investigate the Chinese investment environment and analyze the actual investment condition of Korean enterprises in China and examine the points at issue. In general, the investment environment in China shows satisfactory progress. China has a multiple and regional extension policy in investment. And the environment for investment changes to insufficiency of company profit, extension of service market, maintenance of legislative system, and insufficiency of preference about foreign company. There are situations of inclining to manufacturing, inclining of region, preference of independence investment, small-sized investment by small and medium enterprises, difficulty of financial assistance, excess of logistic cost, delay of logistic term, difficulty of settlement of legal dispute and difficulty of taking a relative information in investment of Korean enterprise in China. The results of the study indicate mostly that the investment of Korean enterprise into China needs turnover of service trade-tertiary industry, portfolio of investment territory, cooperation with Chinese enterprise through joint venture investment and a large-scale investment for extension of Chinese domestic market.

• Journal of the Korea Society of Computer and Information
• /
• v.19 no.12
• /
• pp.329-338
• /
• 2014

The paper chooses four trade competitiveness assessment indices to compare the international competitiveness of Computer and Information Service(C&IS) trade between South Korea, China and Japan. The results show that the competitiveness of China is the strongest, Japan secondary and Korea the weakest among the three countries. However, the competitiveness of Korea can be promoted the most quickly and it has exceeded Japan according to TC and NXRCA indices. Meanwhile, there was still a huge gap between the three countries and the two world strong countries-India and Ireland. The main findings of empirical research on influencing factors show that domestic market demand and trade opening degree are the two most important factors influencing the competitiveness of three-country C&IS trade. At the same time, improving the utilization of C&IS and realizing good interaction of C&IS trade and electronic information, communication and other relevant and auxiliary industries can also contribute to the competitiveness improvement.

• Asia-Pacific Journal of Business
• /
• v.13 no.4
• /
• pp.61-77
• /
• 2022

Purpose - The purpose of this study was to explore the relationship between C2C logistics service quality(convenience, responsiveness, reliability, information and empathy) customer satisfaction and customer loyalty. Design/methodology/approach - This study collected 252 survey data from consumers who use C2C platform in China. Then using SPSS 24.0 in order to analyze the data. This study used SPSS 24.0 to perform empirical analysis with 252 people who use C2C platform in China. Findings - First, it was confirmed that the quality of logistics service(convenience, responsiveness, reliability, information and empathy) had a positive effect on customer satisfaction. Second, logistics service quality(convenience, responsiveness, reliability, information and empathy) positively affects the customer loyalty. Third, there is also a strong relationship between customer satisfaction and customer loyalty. Research implications or Originality - It is well known that logistics is an important part of e-commerce. Research on the influence of B2B logistics service quality on customer satisfaction and customer loyalty is more currently, but research on C2C is relatively less. Our study contributes the related research area by doing empirical analysis of the relationship between the logistics service quality and customer satisfaction and customer loyalty to provide development suggestions for C2C sellers.

• Asia pacific journal of information systems
• /
• v.29 no.3
• /
• pp.428-447
• /
• 2019

This paper investigates how firms increase customer acceptance of self-service technologies in retail, and the impact of self-efficacy on customer experience, satisfaction, and loyalty. We conducted our empirical research by administering 308 questionnaires to customers of self-service convenience stores in China. We employed a structural equation model to analyze the relationship between service quality, revisit intention, and word of mouth. The results indicate that perceived service quality significantly influences customer satisfaction, with the service quality of self-service retail and experience value being important factors in consumer acceptance of self-service retail stores. Additionally, we investigated the relationship between customer experience value, satisfaction, and loyalty, and found that self-service retail stores exert a significant impact on perceived self-efficacy. Informed by the research on customer acceptance of self-service technologies in retail, promoting further development of self-service retail technologies can effectively aid companies in generating profit while offering more convenience to customers.

• Journal of Computing Science and Engineering
• /
• v.6 no.2
• /
• pp.89-104
• /
• 2012

In dynamic Web service environments, the performance of the Internet is unpredictable; the reliability and effectiveness of remote Web services are also unclear. Therefore, it can hardly be guaranteed that the quality of Web service (QoWS) attributes of Web services do not fluctuate with the dynamic Web service environments. When a composite service is planned in the context of dynamic service environments, there is another aspect which has not been taken into account by existing works, namely, concurrency - the fact that multiple requests to a composite service may arrive at the same time. Considering the dynamics of Web service environments and concurrency of requests, we propose in this paper a service selection scheme which adopts top-k dominating queries to generate a composition solution rather than only select the best composition solution for a given request. The experimental results have investigated the efficiency and effectiveness of our approach and shown that it outperforms baseline and traditional methods for service selection.

• Journal of Communications and Networks
• /
• v.15 no.1
• /
• pp.61-70
• /
• 2013

The increasing number of mobile users and the popularity of real-time applications make wired-wireless integrated network extremely attractive. In this case, quality of service (QoS) adaptability is particularly important since some important features of the integrated network call for QoS adaptability, such as mobility, bursty applications and so on. Traditional QoS schemes include integrated service (IntServ) and differentiated service (DiffSev) as well as their variants. However, they are not able to balance well between scalability and QoS granularity. For example, IntServ faces the scalability problem, while DiffServ can only provide coarse granular QoS. In addition, they are also unable to efficiently support QoS adaptability. Therefore, a per-packet differentiated queueing service (DQS) was proposed. DQS was originally proposed to balance between scalability and QoS granularity in wired networks and then extended to wireless networks. This paper mainly discusses how to use DQS to support QoS adaptability in wired-wireless integrated networks. To this end, we propose a scheme to determine dynamic delay bounds, which is the key step to implement DQS to support QoS adaptability. Simulation studies along with some discussions are further conducted to investigate the QoS adaptability of the proposed scheme, especially in terms of its support of QoS adaptability to mobility and to bursty real-time applications.