• Title/Summary/Keyword: Chatbot system

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Digital Transformation Based on Chatbot in Legacy Environment (챗봇을 이용한 Legacy 환경의 Digital Transformation)

  • Jang, Jeong-ho;Kim, Jin-soo;Lee, Kang-Yoon
    • The Journal of Bigdata
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    • v.3 no.2
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    • pp.79-85
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    • 2018
  • As the utilization of chatbots grows and the AI market grows, many companies are interested. And everybody is spurring growth by offering chatbot build services so that they can create chatbots. This makes chatbots easier to service on the messenger platform, which is changing the existing application market. In this paper, we present a methodology for designing and implementing existing DB-based applications as instant messenger platform-based applications, and summarize what to consider in actual implementation to provide an optimal system structure. According to this methodology, we design and implement a chatbot that serves as an teaching advisor who provides information to the students in the curriculum. The implemented application objectively visualizes the user's desired information from the user's point of view and delivers it through the interactive interface quickly and intuitively. By implementing these services and real service, it is predicted that DB-based information providing applications will be implemented as chatbots and will be changed to bi-directional communication through an interactive interface. it is predicted that DB-based information providing applications will be implemented as chatbots and will be changed to bi-directional communication through an interactive interface. Enterprise legacy application will take chatbot technology as one of important digital transformation initiative.

A Study on Risk Assessment of Container Terminals and Application of Industrial Safety AI Chatbot Technology (컨테이너 터미널의 위험성평가 및 산업안전 AI 챗봇기술 적용방안 연구)

  • Hwi Jin Kang;Sang Jun Han
    • Journal of Korean Society of Disaster and Security
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    • v.15 no.4
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    • pp.57-69
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    • 2022
  • During the 10 years from 2011 to 2021, a whopping 2,800 people were killed or injured during port work. Among them, the frequency of occurrence at the port loading and unloading business is high. Container terminal operators must conduct risk assessments and establish reasonable safety measures in accordance with laws and regulations. As a research method, the contents of risk assessment presented in the Industrial Safety and Health Act, the Serious Accident Punishment Act, and the Special Act on Port Safety are presented through literature analysis. In this study, previous studies were analyzed to examine the risk assessment method and risk factors of container terminals. The purpose is to present 'industrial safety AI chatbot technology' that can improve the risk of safety accidents.

Case Study of Intelligence Record Management System Focus on Improving the Use of Current Record: The Case of Korea Midland Power Company (KOMIPO) (현용기록의 활용성 증진을 위한 지능형 기록관리시스템 구축: 한국중부발전 사례중심으로)

  • Joo, Hyun-woo
    • Journal of Korean Society of Archives and Records Management
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    • v.19 no.4
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    • pp.221-230
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    • 2019
  • This paper aims to introduce the case of operating electronic document system and record management system as one system called i-Works at Korea Midland Power Company. i-Works combines intelligent services, such as artificial intelligence and a chatbot, as a supplementary tool for record management. As such, the preparation process and progress direction for the development of the record management system is introduced, an in-depth review of real-time transfer and utilization of the functional classification system to enhance the utilization of the current records is presented, and new technologies, such as artificial intelligence for an efficient management of the increasing number of electronic records, are established.

Chatbot Design Method Using Hybrid Word Vector Expression Model Based on Real Telemarketing Data

  • Zhang, Jie;Zhang, Jianing;Ma, Shuhao;Yang, Jie;Gui, Guan
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.14 no.4
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    • pp.1400-1418
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    • 2020
  • In the development of commercial promotion, chatbot is known as one of significant skill by application of natural language processing (NLP). Conventional design methods are using bag-of-words model (BOW) alone based on Google database and other online corpus. For one thing, in the bag-of-words model, the vectors are Irrelevant to one another. Even though this method is friendly to discrete features, it is not conducive to the machine to understand continuous statements due to the loss of the connection between words in the encoded word vector. For other thing, existing methods are used to test in state-of-the-art online corpus but it is hard to apply in real applications such as telemarketing data. In this paper, we propose an improved chatbot design way using hybrid bag-of-words model and skip-gram model based on the real telemarketing data. Specifically, we first collect the real data in the telemarketing field and perform data cleaning and data classification on the constructed corpus. Second, the word representation is adopted hybrid bag-of-words model and skip-gram model. The skip-gram model maps synonyms in the vicinity of vector space. The correlation between words is expressed, so the amount of information contained in the word vector is increased, making up for the shortcomings caused by using bag-of-words model alone. Third, we use the term frequency-inverse document frequency (TF-IDF) weighting method to improve the weight of key words, then output the final word expression. At last, the answer is produced using hybrid retrieval model and generate model. The retrieval model can accurately answer questions in the field. The generate model can supplement the question of answering the open domain, in which the answer to the final reply is completed by long-short term memory (LSTM) training and prediction. Experimental results show which the hybrid word vector expression model can improve the accuracy of the response and the whole system can communicate with humans.

A Machine Learning based Method for Measuring Inter-utterance Similarity for Example-based Chatbot (예제 기반 챗봇을 위한 기계 학습 기반의 발화 간 유사도 측정 방법)

  • Yang, Min-Chul;Lee, Yeon-Su;Rim, Hae-Chang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.8
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    • pp.3021-3027
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    • 2010
  • Example-based chatBot generates a response to user's utterance by searching the most similar utterance in a collection of dialogue examples. Though finding an appropriate example is very important as it is closely related to a response quality, few studies have reported regarding what features should be considered and how to use the features for similar utterance searching. In this paper, we propose a machine learning framework which uses various linguistic features. Experimental results show that simultaneously using both semantic features and lexical features significantly improves the performance, compared to conventional approaches, in terms of 1) the utilization of example database, 2) precision of example matching, and 3) the quality of responses.

Generative Interactive Psychotherapy Expert (GIPE) Bot

  • Ayesheh Ahrari Khalaf;Aisha Hassan Abdalla Hashim;Akeem Olowolayemo;Rashidah Funke Olanrewaju
    • International Journal of Computer Science & Network Security
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    • v.23 no.4
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    • pp.15-24
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    • 2023
  • One of the objectives and aspirations of scientists and engineers ever since the development of computers has been to interact naturally with machines. Hence features of artificial intelligence (AI) like natural language processing and natural language generation were developed. The field of AI that is thought to be expanding the fastest is interactive conversational systems. Numerous businesses have created various Virtual Personal Assistants (VPAs) using these technologies, including Apple's Siri, Amazon's Alexa, and Google Assistant, among others. Even though many chatbots have been introduced through the years to diagnose or treat psychological disorders, we are yet to have a user-friendly chatbot available. A smart generative cognitive behavioral therapy with spoken dialogue systems support was then developed using a model Persona Perception (P2) bot with Generative Pre-trained Transformer-2 (GPT-2). The model was then implemented using modern technologies in VPAs like voice recognition, Natural Language Understanding (NLU), and text-to-speech. This system is a magnificent device to help with voice-based systems because it can have therapeutic discussions with the users utilizing text and vocal interactive user experience.

Development of Artificial Intelligence-based Legal Counseling Chatbot System

  • Park, Koo-Rack
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.3
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    • pp.29-34
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    • 2021
  • With the advent of the 4th industrial revolution era, IT technology is creating new services that have not existed by converging with various existing industries and fields. In particular, in the field of artificial intelligence, chatbots and the latest technologies have developed dramatically with the development of natural language processing technology, and various business processes are processed through chatbots. This study is a study on a system that provides a close answer to the question the user wants to find by creating a structural form for legal inquiries through Slot Filling-based chatbot technology, and inputting a predetermined type of question. Using the proposal system, it is possible to construct question-and-answer data in a more structured form of legal information, which is unstructured data in text form. In addition, by managing the accumulated Q&A data through a big data storage system such as Apache Hive and recycling the data for learning, the reliability of the response can be expected to continuously improve.

A Chatbot Account Book System Based on Cloud Service for Analyzing Spending Pattern (소비패턴 분석을 위한 클라우드 기반의 챗봇 가계부 시스템)

  • Kim, Yooseong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2019.10a
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    • pp.527-529
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    • 2019
  • 현대 사회에 1인 가구 수가 증가함에 따라 소비 패턴에도 변화가 생기고 있다. 1인 가구의 빈곤율은 2인 이상 가구에 비해 상대적으로 높아 자산관리 서비스의 필요성이 높아지는데 좀 더 접근성이 좋고 편리하게 소비 습관에 대한 조언을 해 줄 수 있는 서비스가 도움이 될 것으로 분석되었다. 또한, 최근 금융 회사들의 챗봇 도입률이 증가하는 중인 것을 참고 해 본 논문에서는 챗봇을 활용한 소비 패턴 분석을 위한 클라우드 기반의 챗봇 가계부 시스템을 제안한다.

Analysis of NCS Curriculum for Computer Science Major in the 4th Industrial Revolution (4차 산업혁명 시대의 컴퓨터과학 전공자를 위한 NCS 교육과정 분석)

  • Jung, Deok-gil
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.22 no.6
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    • pp.855-860
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    • 2018
  • The IT technologies applying to IoT(Internet of Things), Big Data, and AI(Artificial Intelligence) are needed in the era of 4th industrial revolution. So, the IT convergence courses of computer science major which will be required in the companies in order to prepare the crises of 4th industry revolution are necessary. And, one approach to cope with this problem is the training of IT convergence man power based on NCS(National Competency Standard) education. In this paper, we propose and analyze the NCS education courses for computer science major in order to teach the students who are needed in the Korean domestic companies preparing the 4th industrial revolution. The skills and applications of Chatbot, Blockchain, and CPS(Cyber Physical System) for the post mobile and post Internet technologies are included in the proposed courses.

Inducing Harmful Speech in Large Language Models through Korean Malicious Prompt Injection Attacks (한국어 악성 프롬프트 주입 공격을 통한 거대 언어 모델의 유해 표현 유도)

  • Ji-Min Suh;Jin-Woo Kim
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.34 no.3
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    • pp.451-461
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    • 2024
  • Recently, various AI chatbots based on large language models have been released. Chatbots have the advantage of providing users with quick and easy information through interactive prompts, making them useful in various fields such as question answering, writing, and programming. However, a vulnerability in chatbots called "prompt injection attacks" has been proposed. This attack involves injecting instructions into the chatbot to violate predefined guidelines. Such attacks can be critical as they may lead to the leakage of confidential information within large language models or trigger other malicious activities. However, the vulnerability of Korean prompts has not been adequately validated. Therefore, in this paper, we aim to generate malicious Korean prompts and perform attacks on the popular chatbot to analyze their feasibility. To achieve this, we propose a system that automatically generates malicious Korean prompts by analyzing existing prompt injection attacks. Specifically, we focus on generating malicious prompts that induce harmful expressions from large language models and validate their effectiveness in practice.