• 제목/요약/키워드: Characteristics of quality

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업무성과에 영향을 미치는 정보시스템의 특성에 관한 실증연구 : 회계정보시스템을 중심으로 (Characteristics of Information System that Affect Business Performance : Focusing on Accounting Information System)

  • 오은해
    • 한국IT서비스학회지
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    • 제12권1호
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    • pp.33-50
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    • 2013
  • As having analyzed an advance research that had looked into how characteristics of information system affect use and success of the concerned system, the study determined that system quality, information quality and service quality are the fundamental requirements for a good accounting information system. In addition, based on perceived usefulness and perceived ease of use that have been selected as major variables related to information system acceptance proposed by Davis[10], the study conducted an empirical analysis on how such factors would influence performance of the accounting information system. According to the results from the analysis, the system quality one of the characteristics of the accounting information system was observed to have a significant influence on the perceived ease of use while both the information quality and the service quality would positively affect the perceived usefulness. Not only that, the perceived ease of use and the perceived usefulness were confirmed to be a significant factor to the performance, and with those results, all the theses of the study have been selected. As proved even with the information system success model, the system quality, the information quality and the service quality are definitely the most necessary elements for business management, and it also turned out that those elements would play an important role in several stages of the information system.

영일만내의 유동과 수질특성에 관한 연구 (Study on Current and Water Quality Characteristics in Yongil Bay)

  • 김헌덕;김종인;류청로
    • 한국해양공학회지
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    • 제15권4호
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    • pp.28-37
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    • 2001
  • The water quality in Yongil Bay is getting worse due to the sewage and the waste water from the surrounding industrial complex. The study aims to simulate the current system that is necessary to build ecosystem model for the optium water quality control and clarify the correlation of current system characteristics with water quality in Yongil Bay. To clarify the characteristics of coastal water movement system and verify the applicability of the 3-D model, the current system was simulated using 3-D model baroclinic model which considers tidal current and density effects. As the results of numerical experiments, it is proved the 3-D model is the most applicable on appearing the current system of the stratificated Yongil Bay difference of density. Form the results of simulation considered tidal current only, it can be clarified that the water body flows in the inner bay through the bottom layer and flows out the outer bay through the surface layer in Yongil Bay. And the fresh water from the Hyongsan river and the thermal discharge form POSCO have a little effect on the current system in Yongil Bay, but the diffusion of heat and salt has an important effect upon the formation of the density stratification of the water quality distribution is closely related with the current structure characteristics as well as the tidal residual current system in Yongil Bay.

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HTTP 적응적 스트리밍 서비스의 QoE 향상을 위한 세그먼트 특성 기반의 비디오 품질 조절 기법 (A Video Quality Control Scheme Based on the Segment Characteristics to Improve the QoE for HTTP Adaptive Streaming (HAS) Services)

  • 김명우;정광수
    • 정보과학회 논문지
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    • 제44권4호
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    • pp.423-432
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    • 2017
  • 최근 HTTP 적응적 스트리밍 서비스의 표준인 DASH(Dynamic Adaptive Streaming over HTTP)를 기반으로 하는 비디오 스트리밍 서비스의 QoE(Quality of Experience) 향상을 위해 비디오 품질 조절 기법들이 연구되고 있다. 그러나 기존 기법들은 비디오의 VBR(Variable Bitrate) 특성에 대한 고려가 부족하여 불필요한 품질 변화로 인해 QoE가 저하되는 문제를 발생시킨다. 본 논문에서는 세그먼트 특성을 기반으로 품질을 조절하는 SC-DASH(Segment Characteristics-based DASH)를 제안한다. SC-DASH는 다음에 요청할 세그먼트의 크기, 세그먼트 처리량, 그리고 버퍼 점유율을 기반으로 비디오 품질을 조절하여 불필요한 품질 변화가 발생하는 것을 방지한다. 실험 결과를 통해 SC-DASH가 기존 기법보다 불필요한 품질 변화를 감소시킴으로써 QoE를 향상시키는 것을 확인하였다.

미용실의 입지특성과 서비스품질이 고객만족과 재방문의도에 미치는 영향 - 대학생의 성별조절효과 중심으로 - (The Effect of Location Characteristics and Service Quality of Beauty Salon on Customer Satisfaction and Intention to Revisit - Focusing on the Gender Control effect of University Students -)

  • 박선주
    • 한국의상디자인학회지
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    • 제25권3호
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    • pp.143-155
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    • 2023
  • This study examined the effect of beauty service location characteristics and service quality on customer satisfaction and revisit intention, and analyzed the gender control effect of location characteristics and service quality in the relationship with customer satisfaction. The Statistical Package for the Social Sciences (SPSS) was employed and analysis was conducted to investigate how location characteristics and service quality in beauty service encounters effects customer satisfaction. The results of this study are as follows. First, visibility, which is a location characteristic, was found to have a significant effect on customer satisfaction. Second, professionalism and convenience, which are service qualities, were found to have a significant impact on customer satisfaction. Third, customer satisfaction was found to have a significant effect on the intention to revisit. Fourth, as a result of analyzing the gender control effect in the relationship between location characteristics and service quality with customer satisfaction, the gender control effect was found in all factors.

커넥티드카 이용의도에 영향을 미치는 요인에 관한 연구 (A Study on Factors Affecting Intention to Use Connected Cars)

  • 진성광;김석;최정일
    • 품질경영학회지
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    • 제49권3호
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    • pp.359-374
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    • 2021
  • Purpose: This study attempted to verify which factor affects the intention to use of the connected car that has recently emerged. Methods: Based on prior researches, this study derives the characteristics of connected car that affects user intention and designs research model for empirical analysis. A structured questionnaire was conducted for those who drive cars, and a total of 292 usable responses were collected and empirically analyzed using SPSS and PLS. Results: The results of this study are as follows; service quality, hedonic motivation, and social influence have a significant effect on perceived value, but system quality, information quality, user innovation, experience and facilitating condition did not. In addition, it was found that system quality, information quality, service quality, user innovation, facilitating conditions and social influence have a significant effect on satisfaction, but hedonic motivation and experience did not affect satisfaction. Conclusion: The findings of this empirical analysis have implications for effectively recognizing the value of connected cars based on the technology of information systems to users and establishing sustainable growth strategies for connected car producers and suppliers.

영일만내의 유동과 수질특성에 관한 연구 (Study on Current and Water Quality Characteristics in Yongil Bay)

  • 김헌덕;김종인;류청로
    • 한국해양공학회:학술대회논문집
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    • 한국해양공학회 2000년도 추계학술대회 논문집
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    • pp.246-252
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    • 2000
  • The water quality in Yeongil Bay is getting worse due to the sewage and the waste water from the surrounding industrial complex The study aims to simulate the current system that is necessary to built ecosystem model for the optium water quality control and clarify the correlation of current system characteristics with water quality in Yongil Bay. To clarify the characteristics of coastal water movement system and verify the applicability of the 3-D model, the current system was simulated using 3-D baroclinic model considered tidal current and density effects. As the results of numerical experiments, it is proved the 3-D model is the most appliable on the Yongil Bay where current flows slowly and the flow direction is varied by depths. From the results of simulation considered tidal current only, It am be clearly said the water in Yongil Bay flows in through the surface layer and flows out through the bottom layer. And the fresh water from the Hyongsan river and the heated discharge from POSCO have little effect on the current structure in Yonggil Bay, but have and important effect upon the density structure by diffusion of heat and salt. And the water quality distribution is closely related with the current structure characteristics as well as the tidal residual current system.

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다수(多數)의 품질특성(品質特性)을 동시에 관리(管理)하는 품질관리(品質管理) 기법(技法)에 대한 문헌적(文獻的) 고찰(考察) (Multicharacteristic Quality Control Method ; a Survey)

  • 이종성;안세희
    • 산업기술연구
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    • 제6권
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    • pp.3-7
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    • 1986
  • Multicharacteristic quality control is concerned with monitering production processes and inspecting the quality of a lot when the state of a process or the quality of an item is determined by a number of quality characteristics. This paper reviews procedures currently available for multicharacteristic quality control when the quality characteristics are either variables or attributes.

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중소규모병원 입원환자의 병원식 섭취실태 및 만족도 조사 (Analysis of Intakes and Satisfaction of Patient Foodservice in Mid-Sized Hospital Settings)

  • 김지명;강복희
    • Journal of Nutrition and Health
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    • 제44권4호
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    • pp.326-337
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    • 2011
  • The purpose of this study was to investigate dietary intake and to evaluate patient satisfaction toward the quality of hospital foodservice. Questionnaires were distributed to 203 hospitalized patients in 3 hospitals having 300 beds. The intake rates for served amounts of rice, side dishes, and soup were 72.5%, 68.2%, and 62.6%, respectively. The main reasons for left-overs were 'no appetite' (25.8%) and 'not salty enough' (19.9%). The rate of patients eating outside food was about 33.5%. The average score for quality satisfaction of meal characteristics was 3.34 ${\pm}$ 0.61, and the average score for quality satisfaction of sanitation and service characteristics was 3.58 ${\pm}$ 0.61. 'Seasoning' showed the lowest score and 'temperature' showed the highest score for quality satisfaction of meal characteristics. In the quality satisfaction of sanitation and services, 'explanation of meals' showed the lowest score and 'exactness of meal times' showed the highest score. The patients hospitalized for 10 days showed significantly lower average scores than those hospitalized over 60 days for quality satisfaction of meal characteristics. The patients with 'little appetite' and 'regular appetite' showed significantly lower average scores than those with 'much appetite' for the quality satisfaction of meal, sanitation, and service characteristics. The patients who 'rarely had leftovers' showed significantly higher average scores than those who 'always had leftovers' and 'often had leftovers' for quality satisfaction of meal characteristics. Meal characteristic scores were significantly correlated with age (r = 0.216), length of admission (r = 0.310), appetite (r = 0.251), leftovers (r = 0.233), and intake of soup (r = 0.205). Also, sanitation and service characteristics scores were significantly correlated with age (r = 0.327), education (r = -0.202), length of admission (r = 0.168), and appetite (r = 0.155). Thus, it would seem to be desirable that hospital foodservices improve the taste and seasoning of meals and provide appropriate nutrition education and counseling in mid-sized hospitals.

품질기능전개 기법을 이용한 패키지 소프트웨어의 품질 평가 (Quality Evaluation of Package Software using QFD)

  • 유영관;이종무
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2001년도 춘계학술대회
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    • pp.167-171
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    • 2001
  • In this paper, the QFD(quality function deployment) technique is used to acquire the quality requirements of package software which is sold in a commercial software shop. To select the principal quality characteristics of package software, an user survey was conducted for a quality model developed based on the international standards and the previous research. The software user is divided into three groups:the general user, the expert, and the developer. The method of QFD is applied to choose the software quality attributes which have strong correlation with the selected quality characteristics.

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음식점 조리사의 직무특성·조직공정성·자아탄력성·임파워먼트와 음식품질과의 영향관계 실증분석 (An empirical analysis of the relationship between job characteristics, organizational justice, ego - resilience, empowerment and food quality)

  • 이재규
    • 융합정보논문지
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    • 제8권3호
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    • pp.9-15
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    • 2018
  • 음식점 조리사를 중심으로 음식품질에 영향을 주는 요인을 실증분석 하였다. 음식점 전문점 조리사들이 직접 기입하는 자기기입식 설문방식을 사용하였다. 592부를 수집하여 분석하였다. 연구결과 다음과 같았다. 첫째, 음식품질에 영향을 주는 요인으로 직무특성은 유의한 영향력이 있는 것으로 확인 되었다. 둘째, 음식품질에 영향을 주는 요인으로 조직공성성은 유의한 영향력이 있는 것으로 확인 되었다. 셋째, 음식품질에 영향을 주는 요인으로 자아탄력성과 임파워먼트는 유의한 영향력이 있는 것으로 확인 되었다. 음식품질에 영향을 주는 조리사의 행동요인으로 직무특성이, 조직공정성, 자아탄력성, 임파워먼트를 확인하였다. 이를 기초로 보다 확장된 조리사의 행동요인에 대한 연구가 진행되어야 한다.