• Title/Summary/Keyword: Channel management

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The Utilization of the Archival Contents of the National Archives of Korea via YouTube Channel (유튜브(YouTube) 채널을 통한 국가기록원 기록정보콘텐츠 활용방안)

  • Park, Ji Young;Baek, Ji-Yeon;Kim, Yoo Hyun;Oh, Hyo-Jung
    • Journal of the Korean Society for information Management
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    • v.35 no.4
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    • pp.165-193
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    • 2018
  • The archival contents of the National Archives of Korea are organized so that anyone can easily use the records with a lot of social interest or request for reading. However, there are some problems in accessibility of archival contents, lack of detailed information, difficult to use and less interesting delivery method, and lack of customized content. As an alternative to this, this study proposed the utilization method of the archival contents of the National Archives through YouTube channel. For this purpose, we analyze the status and problems of the archival contents of the National Archives and understand the contents of the YouTube channel of the foreign agencies and the National Archives, and evaluate and compare them. Based on this, we propose and apply the process of the archival contents visualization using YouTube. Through this, We expect that the recognition and usability of the contents information of the National Archives of Records will be improved.

A Study on the Effect of Hospital Advertising by Advertising Creative Strategy (병원광고의 크리에이티브 전략에 따른 광고 효과 연구)

  • Ji Eun Jang;Min Ho Ryu
    • Information Systems Review
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    • v.26 no.1
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    • pp.1-17
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    • 2024
  • This study analyzes the effect of SNS Advertising Creative Strategy of Hospital. The research was conducted by two-way ANOVA and multiple regression analysis to analyze the effect of Advertising Creative Strategy, consist of message framing, appeal, and advertising models, on CTR (Click Through Rate). The data used in this research was the actual advertisement results impressed from 2018 to the beginning of 2023 through multiple SNS channel (Kakaotalk Channel, YouTube, Instagram, and Facebook) by a liposuction specialized network hospital with 20 branches in Korea. As a result of this study, different SNS Channel effects on CTR and among 'Message Framing (Positive, Negative)', 'Message Appeal (Rational, Emotional)' and 'Advertisement Models (Character, Ordinary, Professional)', only Advertisement Models had a significant effect on CTR. The result of this study is significant in the point that it analyzed the actual SNS advertisements of hospital and adopted CTR to measure the effect of advertising. Based on those findings, theoretical and practical implications, limitations of this study, and directions for further research were suggested.

An Exploratory Study on Specialty Stores for Organic Foods

  • Lee, Young-Chul;Park, Chul-Ju;Lim, Su-Ji
    • Journal of Distribution Science
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    • v.9 no.3
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    • pp.47-54
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    • 2011
  • This paper presents exploratory research on consumer awareness and attitudesabout organic food, for which consumer demand continues to increase the paper also assesses consumers' organic food distribution channel preferences. By conducting a literature review, a case study has been carried out in order to glean customer behavior, market condition and typesof distribution channels, and development of specialty stores for organic foods. The early research indicates that consumer awareness and customer attitudes toward organic food are mostly positive however, organic food's high price, as well as a lack of organic food stores, cause a negative effect on consumers' purchase intention. Secondly, the U.S. organic food retail channel consists of such mainstream supermarket/grocery stores and leading natural and organic food supermarket chains as Whole Foods, Trader Joe's, and Sunflower Farmers Market. For the current retail distribution of organic food in Korea, off-line stores are composed of direct management stores and franchise chains. Most of the organic food retail distribution operates through the Internet shopping mall, and are commonly located at retail distribution centers as multi-channel, shop-in-shop stores. Moreover, unlike in the U.S., association and consumers' cooperatives (Co-Ops), and such other member-direct retail stores as Hansallim, iCOOP, Nature Dream,and online shopping malls, are all active in Korea. Thirdly, as a result of an analysis of the present state of the organic food retail channel, as well as building a case for organic food specialty stores, the distinctive featuresand rapid growth of such unique organic food stores as Whole Foods Market, or Trader Joe's successful downsizing strategies, as well as Sunflower Farmers Market low-price approach, show steady industry growth. Moreover, as a result of a case studyof such domestic representative organic food specialty stores as "Olga" and "Chorokmaeul," a similar management style to the United States' "Whole Foods Market" and "Trader Joe's," respectively, can be seen. Similar to the U.S. market, Korean organic food markets should also implement active retail distribution opportunities, allowing consumers to select from various diverse and differentiated choices. In order to accomplish this goal, it is necessary to prepare such measures as sustaining reasonable prices, securing various suppliers for unique products,and improving consumer trust through advertisement strategies that are suitable for each company's branding processes.

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A multi-channel CNN based online review helpfulness prediction model (Multi-channel CNN 기반 온라인 리뷰 유용성 예측 모델 개발에 관한 연구)

  • Li, Xinzhe;Yun, Hyorim;Li, Qinglong;Kim, Jaekyeong
    • Journal of Intelligence and Information Systems
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    • v.28 no.2
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    • pp.171-189
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    • 2022
  • Online reviews play an essential role in the consumer's purchasing decision-making process, and thus, providing helpful and reliable reviews is essential to consumers. Previous online review helpfulness prediction studies mainly predicted review helpfulness based on the consistency of text and rating information of online reviews. However, there is a limitation in that representation capacity or review text and rating interaction. We propose a CNN-RHP model that effectively learns the interaction between review text and rating information to improve the limitations of previous studies. Multi-channel CNNs were applied to extract the semantic representation of the review text. We also converted rating into independent high-dimensional embedding vectors representing the same dimension as the text vector. The consistency between the review text and the rating information is learned based on element-wise operations between the review text and the star rating vector. To evaluate the performance of the proposed CNN-RHP model in this study, we used online reviews collected from Amazom.com. Experimental results show that the CNN-RHP model indicates excellent performance compared to several benchmark models. The results of this study can provide practical implications when providing services related to review helpfulness on online e-commerce platforms.

A Study on Development of Multi-Channel Voice Guidance System based on Active 2.45GHz RFID (능동형 2.45GHz RFID 기반의 다채널 음성 안내 시스템 개발에 관한 연구)

  • Jho, Yong-Chul;Li, Zhong-shi;Lee, Doo-Yong;Kim, Jin-Young;Han, Woon-Soo;Lee, Chang-Ho
    • Journal of the Korea Safety Management & Science
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    • v.10 no.2
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    • pp.169-174
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    • 2008
  • In this study we develop core technology of Multi-Charmel Voice Guidance System based on active 2.45GHz RFID that can be used in the field of advertising. Through this, we can service more familiar with voice information to foreigners by own language in large scale international event. As an alternative to the current high-expensive voice guidance system in exhibition hall and provide more value added services to user. As the result, we present the configuration of integrated software platform which include media server, media client and receiver. It can be as a basis infra equipment for a signtseeing in RFID/USN environment. Additionally through tag information analysis about exposure of advertisement that is collected late, supposed system may achieve role as a new marketing tool.

KD-SQS Service Quality in Discount-Based Retail: Service Guarantee Adjustment Effect, Service Value, and Store Loyalty

  • Lee, Young-Chul;Kim, Jong-Lak
    • Journal of Distribution Science
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    • v.12 no.7
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    • pp.53-61
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    • 2014
  • Purpose - This study focuses on "large-scale marts," which is a typical discount-based retail channel (hereinafter, DRC), and provides practical managerial implications by applying the KD-SQS service quality factor based on customers' experiential perspective by developing and applying existing service measures. Research design, data, and methodology - The research subjects include adults who have experienced "large-scale marts." The research involved SPSS 20.0 and AMOS 19.0 packages; path analysis is used to analyze structural relationships. Results - First, physical aspects, human interaction, and additional convenience aspects of service quality have statistically significant influence on service value. Second, physical aspects, human interaction, and policy have statistically influence on store loyalty. Third, service value influences store loyalty. Fourth, service guarantee adjusts the relationship between service quality, service value, and store loyalty in terms of human interaction and policy. Conclusion - Among service quality measures, improving service value through personal service needs to be prioritized, while we need to develop different methods for the service guarantee system to effectively influence service value and store loyalty.

Design of Multicast Group Key Management Protocol for Information Security in PIM_SM (PIM-SM 정보 보안을 위한 멀티캐스트 그룹 키 관리 프로토콜 설계)

  • 홍종준
    • Journal of Internet Computing and Services
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    • v.3 no.5
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    • pp.87-94
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    • 2002
  • This paper proposes a group key management protocol for a secure of all the multcast user in PIM-SM multicast group communication. Each subgroup manager gives a secure key to it's own transmitter and the transmitter compress the data with it's own secure key from the subgroup manager, Before the transmitter send the data to receiver, the transmitter prepares to encrypt a user's service by sending a encryption key to the receiver though the secure channel. after checking the user's validity through the secure channel, As the transmitter sending a data after then, the architecture is designed that the receiver will decode the received data with the transmitter's group key, Therefore, transmission time is shortened because there is no need to data translation by the group key on data sending and the data transmition is possible without new key distribution at path change to shortest path of the router characteristic.

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Design and Implementation of Fault-Tolerant IVR for Multi-Channel Service (다중 채널 서비스를 위한 결함허용 IVR 설계 및 구현)

  • Han, Yun-Ki;Koo, Yong-Wan
    • Journal of Internet Computing and Services
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    • v.9 no.3
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    • pp.103-117
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    • 2008
  • General customer uses internet, SMS(Short Message Service), ATM(Automated Teller Machine), DM(Direct Mail), and telephony services, etc, for service of big businesses and small and medium enterprises, securities, financial institutions, bank. In particular, the case of Fire insurance & Securities, financial institutions, banks must meet Real-Time constrain control through QoS(Quality of Service) ensure. In this paper, we design and implement a system model about Fault-Tolerance IVR(Interactive Voice Response) of Multi Channel Service based on CRM(Customer Relationship Management) environment for the first inbound position of customer. The proposed model can be widely used in Large-scale Customer Response service.

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SNS Technology Contribution to B2C Channel Benefits (SNS 기술의 B2C 채널 효용 기여 모형)

  • Son, Jin-Ryeom;Han, Hyun-Soo
    • Korean Management Science Review
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    • v.32 no.4
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    • pp.135-153
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    • 2015
  • In this paper, we intend to understand distinguishable SNS technology contributions for B2C commerce. In order to theorize this, we draw upon Technology-to-Performance chain (TPC) theory to develop the model that could explain how the technology value of the SNS could be realizable. For the purpose of capturing SNS technology effect to B2C channel effectiveness, on the basis of TPC theory, personal productivity is selected as a performance variable instead of satisfaction from SNS usage. Accordingly, as the antecedents of personal productivity, two variables of locatability and timeliness are extracted to reflect Task-technology-fit (TTF) dimension of performance precursors. For the utilization dimension of TPC framework, convenience and recreation tendency of the personal traits in shopping are included as the precursors of SNS utilization in the sense of reflecting utilitarian and hedonic value of SNS adoption. Empirical validation is conducted with reference to promotion and sales event on Facebook, which is chosen as the typical SNS based B2C commerce scenario. The data analysis result provide useful insights to further investigate the firm's SNS usage potentials for business applications.

Design and Implementation of Dynamic Multicast Group Key Management Protocol for Multicast Information Security (멀티캐스트 정보 보안을 위한 동적 그룹 키 관리 프로토콜 설계 및 구현)

  • 홍종준;김태우
    • Convergence Security Journal
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    • v.2 no.2
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    • pp.19-27
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    • 2002
  • This paper proposes a group key management protocol for a secure of all the multicast user in PIM-SM multicast group communication. Each subgroup manager gives a secure key to it's own transmitter and the transmitter compress the data with it's own secure key from the subgroup manager. Before the transmitter send the data to receiver, the transmitter prepares to encrypt a user's service by sending a encryption key to the receiver though the secure channel, after checking the user's validity through the secure channel. As the transmitter sending a data after then, the architecture is designed that the receiver will decode the received data with the transmitter's group key. Therefore, transmission time is shortened because there is no need to data translation by the group key on data sending and the data transmition is possible without new key distribution at path change to shortest path of the router characteristic.

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