• Title/Summary/Keyword: Channel Distribution

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The Changes of Consumption Behavior in Bengkulu, Indonesia: Case of Purchasing Corona Prevention Products Through Indirect Ditribution Channel

  • Hayu, Rina Suthia;Sulistiyawan, Edy;Salim, Muhartini
    • Journal of Distribution Science
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    • v.19 no.11
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    • pp.27-36
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    • 2021
  • Purpose: COVID-19, government regulation and social media have changed many aspects of life including consumption behavior. The influence of social media by spreading massive news about COVID-19 also have the impact toward emotions threat, perceived risk, and perceived value of consumption behavior in Bengkulu Province, Indonesia. This research aims to analyze the extent to which changes in the consumption behavior, mainly for purchasing of corona prevention products through indirect distribution channels. Research design, data and methodology: This research was descriptive quantitative using the IPA method with sample of people in Bengkulu Province. This study obtained 208 respondent data from questionnaires and tested the validity and reliability with corrected-item total correlation method. Results: The study found that COVID-19 pandemic and government regulation variable were in quadrant II, in quadrant III there were social media variable, emotions threat and perceived risk. Meanwhile, in quadrant IV there were perceived value variable. Conclusions: The findings indicated that COVID-19 and government regulation are the most variable that influence people to buy corona prevention product, meanwhile perceived value is the less influence variable. Therefore, government and marketers have to prepare strategic plan in order to raise people awareness to avoid corona by buying corona prevention product.

Priority Factors of Service Recovery Strategy in Distribution Channel

  • Han, Sang-Lin;Jung, Kyung Sik;Lee, Myoung Soung;Lee, Jong Won
    • Asia Marketing Journal
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    • v.17 no.2
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    • pp.97-125
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    • 2015
  • In this study, we tried to evaluate the relative importance and find out the differences in consumer perceptions regarding service recovery strategies and the service provider in the distribution industry by using AHP (Analytic Hierarchy Process) analysis method. Therefore in this study, we tried to systematize various recovery strategies which were considered very important during service failure process in the distribution industry and analyze the relative importance for each recovery strategy. We set hierarchy composed of four items of monetary, action-oriented, psychological, and assured level as primary selection criteria and a total of 16 items(indemnity, refund, gift, gift certificate, prompt resolution, exchange, manager support, explanation, apology, empathy, acknowledge, kindness, assortment, after service, manage subcontractor, manage employee) as secondary selection criteria. We tried to take one step further from the service sector and study service recovery strategies specialized in distributor services. This study suggests various implications about service recovery strategies of distributors. First, this study can provide practical implications - e.g. service recovery efforts should be applied differently depending on service channels. There is a perceptual difference with respect to the importance of the types of service recovery strategies between service provider and final customer. Second, we can find theoretical implications in terms of identifying the priorities through hierarchy design of new recovery strategies and comparison of each element from the classifications of the current fractional recovery strategies. We hope to help service providers to build more efficient recovery strategy system based on the results of this study.

The Effect of Business Relationships on Conflict and Satisfaction in the Cosmetics Industry's Distribution Channel (코스메틱 산업에서의 유통경로상 거래관계가 갈등과 관계만족에 미치는 영향)

  • Park, Soo-Hong;Yang, Hoe-Chang;Sun, Il-Suck
    • Journal of Distribution Science
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    • v.13 no.6
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    • pp.79-86
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    • 2015
  • Purpose - The cosmetics industry is a traditional high value-added industry in terms of the domestic demand, small batch production systems, exclusive competition, and raw materials highly dependent on overseas countries as well as an oligopolistic market structure. However, new foreign brands and growing consumer awareness of inexpensive products, has triggered a shift. In line with changing lifestyles and the polarization of consumption, the industry faces a new market structure. Among its key characteristics is the cosmetics industry's numerous distribution channels (i.e., department stores, door-to-door sales, online shopping malls, brand shops, and discount stores). Therefore, the study of its distribution channels is essential. Research design, data, and methodology - The study analyzed channel distribution power divided into coercive and non-coercive power. The factors of coercive power included: unilateral request of an increase in commissions, interference in sales by taking advantage of a superior status, unilateral buck-passing at the time of a problem, unilateral request to stop sales activities, and a unilateral business contract; the factors of non-coercive power included favorable payment conditions, offers of various kinds of information, policy on commission reduction, pride in market entrance, and promotion support. In addition, the mediating variable "interdependence" was applied to the execution of department store (or mart) power and their shop conflicts and satisfaction to examine direct and indirect influential power. The methodology was a survey of managers of cosmetics shops in department stores (or marts). The questionnaire, based on a five-point Likert scale, included questions about basic personal information, execution of power, interdependence, conflict, and satisfaction. The study distributed 198 questionnaires and collected 131. Ten questionnaires with missing or hard to analyze data were excluded. Thus, 121 copies were analyzed. Results - According to the analysis, the execution of coercive power by department stores (or marts) did not affect interdependence, but the execution of non-coercive power did. Interdependence did not influence conflict, but did affect satisfaction. Additionally, the analysis revealed direct influential power: the execution of coercive power positively affected conflict and negatively influenced satisfaction; the execution of non-coercive power positively affected satisfaction. Conclusions - To offer suggestions for distribution business relations in the cosmetics industry, this study investigated how the execution of power by department stores (or marts) affected their shops. More specifically, it examined how much the execution of both coercive power and non-coercive power influenced conflict and satisfaction, and analyzed the mediating role of interdependence. In line with previous study results in various areas, coercive power was shown to be the source of conflict, leading to a decrease in satisfaction, whereas non-coercive power significantly positively influenced satisfaction. Moreover, non-coercive power increased interdependence, which led to greater satisfaction. As a result, interdependence had a mediating effect on non-coercive power and satisfaction. Based on the results, department stores (or marts) should look for improvements plans that increase interdependence. Such plans could alleviate conflict with the shops, increasing their satisfaction.

An Exploratory Study for Artificial Intelligence Shopping Information Service (인공지능 쇼핑 정보 서비스에 관한 탐색적 연구)

  • Kim, Hey-Kyung;Kim, Wan-Ki
    • Journal of Distribution Science
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    • v.15 no.4
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    • pp.69-78
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    • 2017
  • Purpose - The study was AI as exploratory study on artificial intelligence (AI) shopping information services, to explore the possibility of a new business of the distribution industry. For research, we compare to IBM of consumer awareness surveys an AI shopping information service for retailing channel and target goods group. Finally, we present to service scenario for distribution service using AI. Research design, data, and methodology - First, to identify possible the success of the information service shopping using AI, AI technology for the consumer is very important for the acceptance of judgement. Therefore, we explored the possibility of AI information service for business as a shopping. The experimental data were used to interpret the meaning of the relevant literature and the IBM Institute of Business Value (IBV) Report 2015. This research is based on the use of a technical acceptance model (TAM) to determine whether the consumer would adopt the 'AI shopping information service' technology. Step 1 of the process assumes that the consumer adopts AI technology. In step 2, consumers find their preference channels and goods targeted at them as per their preferences. Finally Step 3, we present scenario for 'AI shopping information service' based on the results of Step 1 and 2. Results - Consumers have expressed their high interests in the new shopping information services, especially the on/off line distribution channels can use shopping information to increase the efficiency in provision of goods. Digital channel (such as SNS, online shopping etc.) is especially high value goods such as cars, furniture, and home appliances by displaying it to an appropriate product group. Conclusions - The study reveals the potential for the use of new business models such as 'AI shopping information service' by the distribution industry. We present seven scenario related AI application refer from IBM suggestion, and the findings would enable the distribution industry to approach target consumers with their products, especially high value goods. 'Shopping advisor' is considered to the most effective. In order to apply to the other field of the distribution industry business, which utilizes AI technology, it should be accompanied by additional empirical data analysis should be undertaken.

Estimate of Channel Capacity for M-ary PSK Signal in Fading Channel (페이딩 통신로에서 M-ary PSK 신호의 통신용량 산출)

  • 고봉진;조성준
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.19 no.4
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    • pp.649-659
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    • 1994
  • The channel capacity of fadingchannel becomes less than that of Gaussian noise channel. Moreover, the channel capacity of system with modulated signal is expected to be much less than that of system with nonmodulated signal. It is very difficult to evaluate the capacity in fading channel with modulated signal. The channel capacity for M-ary PSK signal has already been derived in Gaussian noise channel but it is very complicate form composed of complex integral formula. In this paper, we have derived the simple form of channel capacity with M-ary PSK signal by using the average symbol error rate. And we also evaluate the capacity in Rician and m-distribution fading channels as well as Gaussian noise channel. We have verified that the channel capacity obtained are almost the same as in other literature. As a results, we show that the channel capacity of M-art PSK signal increases to converge to the number of bits per symbol (log M) as signal to-noise power ratio increases.

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농산물 유통단계 축소에 관한 연구 -농산물 물류센터를 중심으로-

  • Ju, U-Jin;Jo, Gyu-Sik
    • Journal of Distribution Research
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    • v.1 no.2
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    • pp.173-198
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    • 1996
  • Distribution of farm produce in Korea is known to be inefficient due to the numerous stages that exist in the distribution channel. This has resulted in dissatisfaction for both farmer and consuers; farmers sell their produce at low prices to middlemen while consumers pay high prices for them because of price increases that occur in the distribution chain. We apply Spengler's theory of double marginalization to show that price increases are inevitable as the length of the farm distribution chain increases. We then show that the negative effects of double marginalization can be contained by setting up a physical distribution center. The physical distribution center effectively reduces the stages in the distribution from 5 or 6 stages to 3 or 4 stages. We also lay out the design and major characteristics of the distribution center, as well as the expected cost savings.

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The Open Policy of Chinese Distribution Market and Counterplan of Korean Firms (중국의 유통시장 개방정책과 한국기업의 대응전략)

  • Kang, Young-Moon
    • International Commerce and Information Review
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    • v.8 no.3
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    • pp.277-297
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    • 2006
  • Joined WTO, China has revised or removed continuously some of existing enter barriers which have been protecting Chinese distribution market. Chinese government intend to open completely it's distribution market in 2007. Such as the open policy of Chinese distribution impact on Korean firms which invest in China. in order to occupy China's market, Korean firms needs to prepare counterplan on change of China's distribution environments. China's distribution environment is uncertain on account of remaining communism system even though opening it's distribution market. The purpose of this paper is to suggest diverse counterplan of Korean firms and answer how Korean firms can enter the China's distribution market successfully. through exmaninig how China's distribution channel is formulated and implemented. this study exhibits a model for strategy of Korean firms and shows implementations schemes.

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Analysis of Dimension Dependent Subthreshold Swing for FinFET Under 20nm (20nm이하 FinFET의 크기변화에 따른 서브문턱스윙분석)

  • Jung, Hak-Kee
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.10 no.10
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    • pp.1815-1821
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    • 2006
  • In this paper, the subthreshold swing has been analyzed for FinFET under channel length of 20nm. The analytical current model has been developed , including thermionic current and tunneling current models. The potential distribution by Poisson equation and carrier distribution by Maxwell-Boltzman statistics are used to calculate thermionic emission current and WKB(Wentzel-Kramers-Brillouin) approximation to tunneling current. The cutoff current is obtained by simple adding two currents since two current is independent. The subthreshold swings by this model are compared with those by two dimensional simulation and two values agree well. Since the tunneling current increases especially under channel length of 10nm, the characteristics of subthreshold swing is degraded. The channel and gate oxide thickness have to be fabricated as am as possible to decrease this short channel effects, and this process has to be developed. The subthreshold swings as a function of channel doping concentrations are obtained. Note that subthreshold swings are resultly constant at low doping concentration.

Study on Stokes Flow Past Circular Cylinder in Two-Dimensional Channel (2차원 채널 내의 원형실린더를 지나는 스톡스 유동에 대한 연구)

  • Yoon, Seok-Hyun;Jeong, Jae-Tack
    • Transactions of the Korean Society of Mechanical Engineers B
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    • v.37 no.10
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    • pp.895-900
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    • 2013
  • A two-dimensional Stokes flow past a circular cylinder in a channel is analyzed. The circular cylinder is located at the center of the channel, and a plane Poiseuille flow exists upstream and downstream far from the circular cylinder. The Stokes approximation is used, and the flow is investigated analytically by using the eigenfunction expansion and the least square methods. From the analysis, the stream function and pressure distribution are obtained, and the pressure and shear stress distributions on the circular cylinder and channel wall are calculated. The additional pressure drop induced by the circular cylinder and the force exerted on it are calculated as functions of the length of the radius of the circular cylinder. For a typical length of the radius of the circular cylinder, the streamline pattern and pressure distribution are shown.

Study of Stokes Flow Past a Vertical Plate in a Two-Dimensional Channel (2차원 채널 내의 수직 평판을 지나는 스톡스 유동에 대한 연구)

  • Yoon, Seok-Hyun;Jeong, Jae-Tack
    • Transactions of the Korean Society of Mechanical Engineers B
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    • v.35 no.6
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    • pp.609-615
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    • 2011
  • A two-dimensional Stokes flow past a vertical plate in a channel is analyzed. The vertical plate is located at the center of the channel, and plane Poiseuille flow exists far upstream and downstream of the vertical plate. The Stokes approximation is used, and the flow is investigated analytically using the method of eigenfunction expansion and the point collocation method. From the analysis, the stream function and pressure distribution are obtained, and the pressure and shear stress distributions on the plate and channel wall are calculated. The additional pressure drop induced by the vertical plate and the force exerted on it are calculated as functions of the length of the vertical plate. For a typical length of the vertical plate, the streamline pattern and pressure distribution are shown. In addition, numerical analysis of laminar flow with a small Reynolds number is carried out to analyze the effect of a small Reynolds number on the flow pattern.