• Title/Summary/Keyword: Certification strategy

검색결과 134건 처리시간 0.022초

미용산업 서비스 품질이 고객만족에 미치는 영향 및 전환비용, 고객충성도와의 관계에 관한 연구 (The Influence of the Quality of Service in the Beauty Industry on Customer Satisfaction, and the Relationship between Switching Cost and Customer Loyalty)

  • 김미정;임영자
    • 복식
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    • 제58권9호
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    • pp.99-113
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    • 2008
  • This paper provides the foundation to settle the new paradigm in the beauty industry service quality by confirming the beauty industry service quality influence on customer satisfaction and loyalty through the actual verification. The scale of this study for measurement of beauty industry service quality is confirmed through the certification of reliability and feasibility with questionnaire investigation after confirmation of contents and preliminary feasibility. The dimensions and items for measurement of beauty industry service quality are selected with service ability(6), tangible(4), responsiveness(3), reliability(2), conveniency(2). And it is confirmed that the level of service quality is changing unlike a beauty-shop facility or cost recognized traditionally as a key factor to occupy the higher position in competition of beauty-shops. This thesis presents the important point of current issue about kinds of strategy which beauty industry should establish in providing the beauty industry service for occupying higher position in keen competition.

기술집약형 항공엔진 정비산업과 부품인증제도에 관한 고찰 (Study on Technology Intensive MRO and PMA for Aircraft Engine)

  • 이강이;박주환
    • 한국추진공학회:학술대회논문집
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    • 한국추진공학회 2017년도 제48회 춘계학술대회논문집
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    • pp.188-193
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    • 2017
  • 미국과 유럽은 대형 항공기 산업을 선도하고 있으며, 아시아-태평양 지역에서는 물동량이 증가하면서 운송산업과 정비산업이 크게 발전할 것으로 전망된다. 또한, 일본과 중국은 중소형 항공기 분야에서 설계 제작국에 진입하였으며, 후발국가의 정비산업도 경쟁이 더욱 가속되고 있다. 향후 10년간 세계의 항공기 정비산업은 연평균 3.4%로 성장하고, 엔진 정비산업은 7%씩 성장할 것으로 전망된다. 본 논문을 통하여 고부가가치를 창출할 수 있는 기술집약형 항공엔진 정비산업 육성 방안을 제시하고자 한다.

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친환경 근린주구 인증제도 개발을 위한 국내외 인증제도 비교연구 : 탄소를 중심으로 (A Comparative Research of Assessment System Development for Low Carbon and Sustainable Neighborhood)

  • 신은미;이병호;신성우
    • KIEAE Journal
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    • 제13권3호
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    • pp.21-26
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    • 2013
  • Recently, as the concern over environmental problem has been serious all over the world, carbon has become a key issue to mitigate the problem. In the field of Architecture, various sustainable assessment systems and LCCO2 assessment strategies have been developed, guiding low carbon building while planning. However, assessment system for low carbon neighborhood, which can be more efficient strategy, is still in the stage of research. In this paper, as a research for low carbon assessment system and planning guideline for neighborhood, scope meeting domestic condition has been set and sustainable assessment system for neighborhood, which is similar to low carbon concept, have been compared. LEED-Neighborhood Development, BREEAM-Communities, CASBEE-Urban Development, and GBCC-Apartment Houses were used for comparison. As a result, it is found that those systems has many differences in judging system, aggregating method, scope of evaluation, and relations with a building assessment system. The concern about carbon is not insufficient yet. Finally, assessment system for low carbon neighborhood, which is not only for establishing the plan, but also for giving guideline at the very first state of the plan, should be developed as fast as passible. With the result of this paper, establishment of assessment criteria and the way to measure quantitative $CO_2$ should be studied forward.

A Study on the Possibility of E-Government Procurement in China

  • Lee, Seoung-Taek
    • Journal of Korea Trade
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    • 제23권6호
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    • pp.52-65
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    • 2019
  • Purpose - This paper aims to study what is impacting the development of e-Government Procurement in China, the current strategies of developing Chinese Governmental e-Procurement, and to present some measures by which Korea's exporting industry could enter the Chinese procurement market. Design/methodology - This study is to provide a systematic literatures review on what is impacting the development of e-Government Procurement in China. Hence, based on western research, Chinese literiatures are used for this study. Findings - To penetrate the e-procurement of the Chinese government, the acquisition of government procurement certification is necessary. Secondly, the qualification of "Made in China" is one way to join the market. And finally for Korean companies to enter the procurement, it is necessary to provide products to the public institutions such as universities, hospitals and social organizations and to the state-owned enterprises. Originality/value - This paper aims to study what is impacting the development of the e-Government Procurement in China, the current strategies of developing Chinese Governmental e-Procurements, and to present some measures by which Korea's exporting industry could enter the Chinese procurement market. These originalities can be expected to give understanding of Chinese e-govenment procurement and insight for strategy for both Korean enterprise and relavant academic circles.

글로벌 건설시장에서의 요구기술과 건설재교육 공급현황 간 차이분석을 통한 개선방안 도출 (Gap Analysis between Required Technology in the Global Market and Supply of Construction Re-education)

  • 이슬기;신승우
    • 대한건축학회논문집:계획계
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    • 제34권9호
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    • pp.77-86
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    • 2018
  • Demand for construction technology is expected to change due to changes in domestic and foreign construction markets and the fourth industrial revolution. In particular, demand for project management strategy and project management capability is even more increasing rather than existing production technology capability. However, the current re-education program for engineers and technicians in construction industry is not matching the need of improving capacity required to reflect the demand of construction technology from construction industry. Therefore, in this study, as a part of efforts in innovating the current global construction talent re-education system to cope with the change in the construction industry, we analyzed the difference between the demand of construction technology and the present condition of construction re-education program. In order to investigate the current status of re-education of construction, questionnaires were prepared to gather opinions from construction engineers who attended construction re-education program and also from industrial partners that are jointly doing business. This study can be an example to improve the construction re-education program as a system for substantially reinforcing the competence of engineers rather than those programs that are merely verifying and/or extending engineers' certification.

의료시설 사업계획서의 건축사업비 산정에 관한 연구 (A Study on the Calculation of Construction Project Cost of Healthcare Facility Business Plan)

  • 최광석
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제27권2호
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    • pp.7-14
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    • 2021
  • Purpose: The purpose of this study is to provide an effective construction project cost estimation tool for preparing a business plan of healthcare facilities which can be practically used for development projects. Methods: In order to provide a tool for calculating construction project costs, this study analyzed the Building and Related Laws, the Building Technology Promotion Laws, the Ministry of Land, Infrastructure and Transport notifications and directives, the Ministry of Trade, Industry and Energy notifications, the detailed guidelines of the Ministry of Strategy and Finance, the Building Service Industry Promotion Acts, various certification standards, actual project budget calculation cases, etc. with advices from related experts. Results: 1) Construction cost is classified into construction costs, architectural design costs, supervision costs, incidental costs, and each sub-element. In particular, since there are many incidental cost items, essential items to be reviewed during planning are derived and costs are calculated according to appropriate consideration criteria. 2) Criteria for Payment calculation mainly applies the construction cost rate method or the actual cost fixed amount method in consideration of the characteristics and scope of work. Implications: There are many calculation factors that need to be applied to the construction project cost. Therefore, it is necessary to organize the calculation process more clearly.

Sellers' Economic Incentives to Disclose Negative Information in Online Markets

  • HUH, Seung
    • 융합경영연구
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    • 제9권2호
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    • pp.33-43
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    • 2021
  • Purpose: This study aims to verify sellers' economic incentives for voluntarily disclosing negative information in online markets and provide practical guidelines to online sellers in terms of whether, when, and how sharing low quality to buyers increase sales. Research design, data and methodology: Our model examines the number of bidders in Internet auctions to measure potential demand and uses count data analysis following previous studies that have also analyzed the number of bidders in auctions. After checking over-dispersion and zero-inflation in our data, we have run a Poisson regression to analyze the effect of sharing negative information on sales. Results: This study presents a counterintuitive result that low-quality sellers can increase their demand by fully disclosing negative information in an online market, if appropriate risk-reducing methods are employed. Our finding thus shows that there exists economic incentive for online sellers to voluntarily disclose negative information about their products, and that the context of transactions may affect this incentive structure as the incentive varies across product categories. Conclusions: As the positive impact of disclosing negative information has rarely been studied so far, this paper contributes to the literature by providing a unique empirical analysis on the impact of sellers' honesty on sales. By verifying economic incentives of disclosing low quality with actual online sales data, this study suggests practical implications on information disclosure strategy to many online sellers dealing with negative information.

ANALYSIS OF ENVIRONMENT-FRIENDLY BUILDING MATERIALS FOR AGED HOUSING REMODELING

  • Ki-Hyon Kim;Kyung-Rai Kim;Hee-Sung Cha
    • 국제학술발표논문집
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    • The 2th International Conference on Construction Engineering and Project Management
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    • pp.311-317
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    • 2007
  • "Environmentally Sound and Sustainable Development (ESSD)" is a key word in recent years. The construction industry, have put a great influence on ergonomic and sustainable environment. Recently, "green building certifications", such as Indoor Air Quality (IAQ) and eco-friendly material regulation have been established. With this regard, new construction and aged-housing remodeling projects are required to meet these certification criteria. Multi-housing residents have great concern on eco-product, since many cases are reported that Sick Building Syndrome is caused by toxic substance from building materials. Aged-housing remodeling project is very unique in that building residents are selected prior to design phase. Therefore, the analysis of resident's need for building materials in aged-housing remodeling is relatively easy compared to new building construction. As such, it is very important to analyze their preferences for eco-friendly materials prior to project execution. The purpose of this study is to find the needs of residents and priority of their needs. Based on their needs and priority, this paper provides a new strategy in using environment-friendly materials and maximizing their satisfaction level when aged housing remodeling is constructed. In addition, this paper provide new criteria in selecting new developed environmental materials in remodeling projects for the purpose of improving the safety and health level in construction industry.

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테러대응을 위한 국가기관의 과제와 전망 (Subject and Prospect of Terror Confrontation National Institution)

  • 박준석
    • 시큐리티연구
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    • 제17호
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    • pp.157-172
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    • 2008
  • 21세기의 세계화, 정보화 시대에서 국가의 안보목표를 달성하기 위한 하나의 수단이 국가 정보라고 할 수 있겠다. 국가안보의 목표를 충실히 달성하기 위해서는 안보환경에 변화에 따라 신축성 있게 부응하는 것이 국민들로부터 신뢰와 지지를 받는 길이므로 매우 중요하다. 그에 따른 국가정보체계는 세계의 안보적 차원에서 군사적, 비군사적 등 수집목표활동이 확대되고 다양한 분야로 정보 첩보들이 복잡하게 연계되어 있기 때문에 체계적으로 파악하기 위해서는 종합적 정보 체계의 확립이 요구된다. 인터넷의 발달로 정부기관은 보다 전문성과 사회성이 있는 정보생산을 위해 노력해야 할 것이다(세종연구소, 2007). 이와 같이 국가위기관리 측면에서 테러의 분야는 여러 사태 중에서도 가장 중요한 분야라고 사료 된다. 지난 17대 때에 테러 방지법이 통과되지 못했지만, 이번 18대에는 법적 반대하는 부분을 원활하게 상호 협조하여 대 테러법이 우선적으로 제정 되야 하는 것이 가장 중요하다고 본 연구자는 생각한다. 인권단체나 수사권에 관련된 기관들 간의 상호 협조, 권한에 대한 양보와 이해가 절실히 필요할 것이다. 본 연구자는 국가정보원 주관으로 국가정보의 국민의 홍보, 교육 참여, 신고, 포상, 피해 보상, UCC제작, 획일 된 대테러 교보제 제작, 대테러 전문가 양성, 대테러 학회 및 협회 창설, 대테러 연구소 설립 등 대테러 정보센타의 소극적 움직임을 탈피하여 적극적인 움직임으로의 전환을 통하여 국민의 대응조치 예방 사전지식을 계몽, 국가정보기관의 이미지 개선이 꼭 필요한 시점이라 사료된다. 즉, 과거 국가정보기관의 인식 탈바꿈과 국익도 필요하겠지만, 국민 개개인의 안전보장을 영위하며 함께 발전할 수 있는 계기가 필요할 것이다.

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O2O 플랫폼 내 서비스 품질 신호가 온라인 음식 배달 서비스 성공에 미치는 영향 (The Impact of Service Quality Signals on the Success of Online Food Delivery Services on O2O Platforms)

  • 송민기;이승훈;이건웅
    • 경영정보학연구
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    • 제24권3호
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    • pp.43-68
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    • 2022
  • 최근 온라인 음식배달 수요가 증가하면서 O2O(Online to Offline) 플랫폼 기반 음식배달 비즈니스 성공요인에 대한 연구의 중요성이 커지고 있다. 본 연구는 정보 비대칭성 관점에서 음식배달 플랫폼 내 음식점의 핵심 서비스 속성 중 하나인 위생성 정보의 노출이 음식 판매에 미치는 영향을 분석한다. 국내 최대 음식배달 플랫폼에 등록된 1,146개 음식점을 대상으로 위생성(위생인증), 상호작용성(리뷰 응답률), 신뢰성(프랜차이즈), 인기도(찜수) 요인이 비즈니스 성공(음식 판매)에 미치는 영향을 알아보고자, 선형회귀분석을 실시하였다. 연구 결과, 위생성, 신뢰성, 인기도 속성이 성공에 긍정적인 영향을 미치는 것으로 나타났다. 특히 위생성이 높은 음식점의 경우, 상호작용성과 신뢰성이 음식판매에 미치는 정(+)의 영향이 더 커지는 것을 확인하였다. 본 연구는 위생성을 중심으로 O2O 플랫폼 내 비즈니스 성공요인을 분석하고, 음식점 관리자를 위한 새로운 경영전략을 제시하였다는 점에서 실무적 가치가 있다. 학술적으로는 서비스 품질 신호가 음식배달 플랫폼에서 성공에 미치는 영향을 실증적으로 규명하였다는 점에서 연구의 의의가 있다.