• Title/Summary/Keyword: Cabin crew

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Comparative review of the guidelines for the infection prevention and control in the cabin during flight - Focused on the guidelines of U.S., Canada, E.U., Australia and China (운항 중 항공기 내 감염병 확산 방지를 위한 해외 주요 지침의 대응 요소 분석 연구 - 미국, 캐나다, 유럽연합, 호주, 중국의 객실 운영지침을 중심으로)

  • Yoon, Hyung Jin;Wang, Soomyung;Choi, Seunglee
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.26 no.3
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    • pp.7-16
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    • 2020
  • Purpose: As communicable disease, COVID-19, pandemic strikes over the world, it is critically bewared that air travel possibly be a major pass way to deliver the infectious disease virus. Especially the airplane could be an unique environment to cultivate the virus spreaders. In order to keep the continuous safe airway as well as the industry, related international associations and organizations have been published the guidelines for the prevention and control the infectious disease through the all aspects of aviation. By reviewing the guidelines, focusing on the in-flight infection prevention and control, this study would not only inform a summary of the international guidelines but also provide an essential and general consideration for related research or guideline study. Methods: Guidelines of 5 major countries are reviewed, which has been seriously influenced by COVID-19 : U.S., Canada, E.U., Australia and China. The items of the guidelines are re-categorized as its similarity and structure by applicable cases. Results: The result of this study shows that each guideline seems to share a major structure and issue such as identifying sick traveler, sick passenger care, and cleaning even though that of China has a different since it used to consider the flight conditions based on 3 levels of infection risk. For sick passenger care, the guidelines includes crew safety, service level, sick passenger isolation, and cleaning. Implications: A published guideline as a public manual could be to prevent and control the in-flight infection efficiently and promptly. It also could provide a confidence of knowledge and educate for all users to prepare the in-flight emergency as well.

A Study on the Image of Male Flight Attendant on Customer Satisfaction

  • Kim, Min-Ji;Park, Hye-Yoon;Park, So-Yeon
    • Journal of Distribution Science
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    • v.15 no.8
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    • pp.37-46
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    • 2017
  • Purpose - Many studies have shown the effects of the external images of female flight attendants on the customers' satisfaction. Recently, the perception of male flight attendants has become more important and positive, and airlines are hiring a significant number of male flight attendants every year. Due to the lack of research on the male flight attendant, however, the images of male flight attendants were investigated for this study. Research, design, data and methodology - Using survey techniques with 204 respondents, this study used analytical data based their resulting analysis. Results - The study examined whether the image of the male flight attendant affects the cognitive and emotional perceptions of customers. The focus of the present study is the external image of the male flight attendant, and the following image-component divisions were formed: hairstyle, body type, uniform, speech, and facial expression. Conclusions - The study purpose sought to determine whether the image of the male flight attendant exert effects on the emotional and cognitive images of airlines, and if these images have a positive effect on the customers' satisfaction and loyalty for an airline, so that airlines can use the external image of the male flight attendant to help with its own image reinforcement.

An Effect of Cabin Crew's Leadership on Leadership Effectiveness (항공사 종사원의 리더십이 리더십 유효성에 미치는 영향)

  • Park, Hye-Yoon;Kim, Min-Su
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.19 no.1
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    • pp.58-65
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    • 2011
  • The purpose of this study is to describe upon the most effective leadership stlyes for Airlines based on the transformational and transactional leadership that Bernard M.Bass proposed. The outcome of leadership treated here will be employee's extra efforts, employee's satisfaction with the leader, the effectiveness of the leader, involvement by employees in the organization, and management outcomes perceived by employees. The result of correlation showed that transformational leadership factors had positive impacts on the outcomes of leadership, but the transactional leadership had a negative impact on outcomes of leadership. According to results of multiple regression analyses, transformational leadership had a grater positive impact on outcomes of leadership than did transactional leadership. Transformational leadership is expected to promote and enhance the effectiveness of the hotel leaders, as well as the airline employee's extra effort, their satisfaction with the leader, involvement in the organization, and their perception of management outcomes. It is imperative that the airline industry continues to develop transformational leader.

A Study of SHEL Model Application to Passenger Brace Position Information of Korean Air Carriers (우리나라 항공사의 승객 충격방지 자세 정보에 대한 SHEL모델 적용 연구)

  • Yoo, Kyung In;Kim, Mu Geun
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.23 no.4
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    • pp.125-132
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    • 2015
  • 항공기 추락 시 충돌충격단계에서 사상자가 가장 많이 발생하는 것으로 나타나고 있다. 대부분의 경우, 승객들은 두부손상으로 의식을 잃게 되어 비상탈출에 실패하여 사망에 이르게 된다. 이에 대한 대응책으로 항공기 제작사들은 내구성이 강화된 항공기 좌석을 설계 및 제작하여 설치하고 있다. 객실에서는 승객들이 충격방지자세를 취함으로써 부상을 최소화할 수 있다. 승객들에 대한 충격방지자세 안내는 모든 항공사가 시간적 여유가 있는 비상상황에서만 객실승무원이 안내방송과 함께 시범을 보이도록 절차가 수립되어 있다. 그러나 갑작스런 사고의 경우 승객들은 충격방지자세에 대한 정보를 전달받지 못한 상태에서 사상의 위험에 직면하게 된다. 본 논문은 SHEL 모델을 적용하여 승객과 사상자발생 환경, 승객과 충격방지를 위한 안전절차, 승객과 승객안전정보 전달매체, 승객과 객실승무원등의 상호작용에 내재된 위해요소를 체계적으로 규명하고 객실안전에 대한 법규 및 절차 등의 개정을 제시함으써, 항공기사고로 인한 사상자 발생에 대한 근본적인 대안을 제시하여 항공안전 증진에 기여하고자 한다.

An Experimental Study on Mass Driving Anti-Rolling System for Ships (가동질량을 이용한 선박용 횡동요 저감장치에 대한 실험적 연구)

  • Moon, Seok-Jun;Jeong, Jong-Ahn;Yoon, Hyeon-Kyu;Lee, Gyeong-Joong;Ann, Seong-Phil
    • Journal of the Society of Naval Architects of Korea
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    • v.42 no.6 s.144
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    • pp.666-672
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    • 2005
  • Reduction of a ship's rolling is the most important performance requirement for improving the safety of the crew on board and preventing damage to cargos as well as improving the comfort of the ride. A mass driving anti-rolling system (MO-ARS) might be one candidate of several systems against the ship's rolling. In this paper, three types of MD-ARS, two passive and one active devices, are developed for small ships. After they are installed on the cabin of the small leisure boat, respectively, a series of performance test is conducted before and after operating them. Through the test, it is confirmed that the roll responses of the ship are pretty well reduced by the MO-ARS.

A Study on the Perception of Safety Program (안전프로그램(Safety Program) 및 안전문화(Safety Culture)에 대한 조사)

  • Gil, Ho Seong;Lee, Hak Bong;Song, Byung Heum
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.27 no.3
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    • pp.82-89
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    • 2019
  • There are many ways to identify airline's perception of the safety program and safety culture. In particular, various studies are under way to measure airline safety culture and safety awareness of airline employees. Often, survey methods are used a lot, but there is a limit to understanding the complex and diverse aviation culture through surveys alone. Nevertheless, the Air Safety Management System (SMS) of the International Civil Aviation Organization (ICAO) emphasizes the importance of safety surveys as a means of ensuring awareness of safety culture. The safety surveys is effective in identifying and providing awareness of the relationship between employees and the Air Safety Program (SMS, Safety Management and Safety Culture aspects). In this study, we conducted a survey of Z Airlines flight attendants and cabin crew to compare their perception of safety programs and culture, and based on this survey, we would like to compare and analyze simple safety culture measurements and safety awareness.

Study on Reduction of Excessive Noise and Vibration of Aft Part of High Speed Ro-Ro Passenger Ship (고속 여객선 선미부 과대 진동/소음 감소를 위한 연구)

  • Shin, Yunkil
    • Journal of Ocean Engineering and Technology
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    • v.33 no.2
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    • pp.196-202
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    • 2019
  • In this study, the excessive noise and vibration phenomena of a high-speed Ro/Ro passenger ship were analyzed, and a countermeasure was taken based on them. This ship was granted a comfort class notation by the classification society, which was COMFORT-VIBRATION-II and COMFORT-NOISE-CREW-II. However, unfortunately, excessive noise and vibration in the aft part of the ship were delivered from the twin shaft propellers, and therefore the Class Requirement was not satisfied before delivery. In order to obtain the class notation, all of the concerned parties came to an agreement to reduce the noise and vibration level during operation after delivery because a seasonal ferry service was already scheduled and the cabin was fully booked. The root cause of the massive amount of noise and vibration was mainly the propeller-induced excitation pulse and beating that occurred from the mismatch of the rotating speeds of the two shaft lines. A 1st order vibrating force and beating phenomena existed in the propeller. Thus, a reduction of the excitation force, elimination of the beating phenomena, and decrease of the noise level at the aft area cabins and public spaces were required. In addition, structural reinforcements were conducted using pillars and additional girders at the aft part of the decks.

Research for the Chemical Emergency Oxygen Supply and Lighting System for Aircraft Passengers (항공기 승객용 화학적 비상산소 공급 및 조명시스템에 대한 연구)

  • Kim, Young-In
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.30 no.2
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    • pp.55-60
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    • 2022
  • A PSU (passenger service unit) is mounted on passenger seats in a cabin on an aircraft and consists of a crew call lamp, a reading lights, an information display lamp, an emergency oxygen generator, and an emergency oxygen mask. It is a safety device for providing convenience to passengers and providing oxygen to passengers in an emergency. This paper is a study on emergency oxygen supply systems and light systems of aircraft PSUs and a control device was developed to operate the system by analyzing the B767-300 aircraft's PSU circuit diagram. And the temperature generated by the B777-200ER aircraft's emergency oxygen generator was also measured by operating it directly. Through this, precautions for explaining the operation of an oxygen mask in an emergency were described and improvements were presented. Data acquired in these research processes can be used in the future to develop aircraft PSU (passenger service unit) and emergency oxygen generators.

A study on the work in fishing convention, 2007 and the fishing vessel's accommodation facilities standards in national fishing vessel act (ILO어선원노동협약과 어선법의 어선거주설비에 대한 고찰)

  • Kim, Wook-Sung;Park, Moon-Gap
    • Journal of the Korean Society of Fisheries and Ocean Technology
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    • v.46 no.4
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    • pp.466-475
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    • 2010
  • This study intends to present a direction for the better reforming of fishers'onboard living conditions and proposals for preparing for ratification of the Work in Fishing Convention by means of making a comparison between standards on recent national fishing vessel accommodation facilities and standards on the Work in Fishing Convention and Its Recommendation, 2007, ILO. For the most part of standards on national fishing vessel accommodation facilities are somewhat insufficient to satisfy the provisions in Annex III of the Convention. Considering by items on fishing vessel accommodation facilities, the standards on insect protector, noise and vibration, heating and air conditioning, lighting, persons per sleeping room, recreational facility are not provided in national law. Headroom, separation of accommodation, sleeping room floor area, mattress size, mess room, galley and food storage are partially sufficient for the Convention. In case of sanitary facilities, national standards are not sufficient for the Convention. The other side, facilities related safety of ship and crew such as emergency escape etc., are fully sufficient for the Convention. These insufficiencies caused by different types of fishing vessel depend on originality of fishing method and practices. In the comparison between equivalent tonnage about vessel's length on convention and calculated tonnage of national existing fishing vessel, the difference are 226tons about length 24m and 501tons about length 45m. For that reason, headroom, persons per sleeping room, cabin of sicker and injured, sanitary facilities may decide to use gross tonnage in place of length (L) and the alleviating measure basis of convention. But in case of standards on sanitary facilities which are unsufficient for the Convention, specially in coastal fishing vessel length basis should be adopted with alleviating basis for less than length 24m.

The impact of employee perceptions of the characteristics of supply chain management on relationship satisfaction in airline suppliers : Focused on the mediating effect of collaboration (항공사 협력업체 조직구성원의 공급사슬관리 특성 인식이 관계만족에 미치는 영향: 협업의 매개효과를 중심으로)

  • Jang, Chang-Kwon;Kwahk, Kee-Young;Kim, Chang-Sik
    • Journal of Digital Contents Society
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    • v.19 no.5
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    • pp.935-944
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    • 2018
  • The purpose of this study is to investigate the impact of Airline Partner Organization members ' perception of supply chain management characteristics on the satisfaction of the relationship and to verify the parameter effectiveness of collaboration. An empirical study was conducted through survey techniques to achieve the objectives of the study. Research has shown that the factors for building trust, immersion, and sharing of vision tables, other than information sharing, are significant prerequisites for collaboration. We have identified statistically significant effects of collaborative factor on relationship satisfaction factor. Additionally, it was confirmed that there was a parameter effect between supply chain management characteristics recognition and relationship satisfaction by testing the effectiveness of the collaboration.