• The KIPS Transactions:PartD
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• v.9D no.6
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• pp.1083-1090
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• 2002

The software development methodology has not caught up with the rapid change of information technology. Most of the software development projects use structural methodology or information engineering methodology. If established software development methodologies don't reflect technologies applied to the project, the project may be performed ineffectively. This paper describes a model in which we can apply a new information technology to an already existed structural methodology or information engineering methodology. This model uses the technique of the divide and conquer that software development life cycle is divided into phases, each phase is divided into viewpoint- areas and the software development processes of a new information technology are applied to each small area. By using the design phase this paper shows application example, in which I applied web-based development processes to CS@RoadMap Methodology of KCC Information & Communication, a system provider in Korea. The CS@RoadMap Methodology reflecting the Web technology, Web@RoadMap Methodology, has been applied to the public-domain projects.

• Proceedings of the Korean Society for Quality Management Conference
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• 2004.04a
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• pp.371-375
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• 2004

As the importance of customers has been emphasized, most companies began to operate various CRM strategies to understand and manage customers' needs. The investments that businesses are making are categorized into four areas. The first area of investments is in contact centers and channels to manage the voice of customers. The second area is in loyalty management, target marketing using segmentation, profiling, profitability analysis and targeting. The third one is involved in the measurement of customer satisfaction. The last one is planning to deliver products and services to appropriate customers. Despite the various efforts, it is lowering the efficiency of these investments and interrupting their value creation that these are being operated independently in different departments. All CRM activities of an enterprise should be processed interactively and consistently for a common goal; value creation, to overcome these shortcomings. In this research, we propose CS Road Map that systematizes the four kinds of CRM activities; VOC management, survey activities, loyalty management and planning. Under this road map, these four activities will achieve the improvement of service qualities, customer satisfaction and further value creation. This paper demonstrates the road map that is built for a service industry emphasizing the objectives and strategies of the four categories.

• Journal of the Korean Society of Environmental Restoration Technology
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• v.18 no.1
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• pp.1-12
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• 2015

Beginning of the human ecology in 1920s, the efforts for applying the environmental values to a policy have been embodied by the enactments of international agreement and relevant laws. The government has been struggling to adopt the environmental values for the policy by enacting the relevant laws and establishing the environmental value evaluation information (environmental conservation value assessment map, eco-natural map, biotope map). In spite of the efforts to apply the environmental value assessment information for the habitat potential of wildlife, the application is being challenged by the discrepancy in methods and criteria. Thus this study intends to measure the potential of wildlife habitat and apply it to the spatial value classification for the application plan of wildlife habitat potential in policy. Maxent was used for the habitat potential and the land types were classified depending on the surface and land use pattern of cadastral map. As a result, the policy matrix including conservation strategy(CS), restoration strategy(RS), practical use strategy(PS) and development strategy(DS) has been deduced as CS $13.05km^2$(2.38%), RS $1.64km^2$(0.30%), PS $162.42km^2$(29.57%) and DS $8.56km^2$(1.56%). CS was emerged mostly on forest valleys and farmlands, and RS was appeared in the road area near the conservation strategy areas. Boryung downtown and Daecheon Beach were the center of DS, while the forest and farmlands were presented as PS. It is significant that this study suggest the new approaching method by comparing the wildlife habitat potential with the land type. Since this study evaluated the environmental value by one species of leopard cat (Prionailurusbengalensis) with Maxent model, it is necessary to apply the habitat potential measuring method for various target species as further research.

• Journal of the Korea Society of Computer and Information
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• v.27 no.8
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• pp.135-142
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• 2022

In this paper, we propose a graph-based user route control for rapidly conducting virus inspections in emergency situations (eg, COVID-19) and a framework that can simulate this on a city map. A^* and navigation mesh data structures, which are widely used pathfinding algorithms in virtual environments, are effective when applied to CS(Computer science) problems that control Agents in virtual environments because they guide only a fixed static movement path. However, it is not enough to solve the problem by applying it to the real COVID-19 environment. In particular, there are many situations to consider, such as the actual road traffic situation, the size of the hospital, the number of patients moved, and the patient processing time, rather than using only a short distance to receive a fast virus inspection.

• Journal of Convergence for Information Technology
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• v.9 no.7
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• pp.78-84
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• 2019

The purpose of this study is to introduce the concept of the Smart Sewer System and to analyze the economic ripple effect when smart sewer is built all over Korea. The research method is the input-output model based on the assumption that the smart sewerage will be constructed throughout the Korea from 2021 to 2040. Estimation results show that the production-induced effect reaches 343.73 trillion Korean won, the added value-induced effect is 155.867 trillion Korean won, and the employment-induced effect is estimated by 25,118,470, indicating that the smart sewer project leads to being considerably large in the nation-wide economy. In addition, the increase of social welfare by smart sewer is expected to be realized through the improvement of both the environment improvement and the national health. Therefore, the smart sewer project should be implemented without delay by planning a concrete road map and putting it into effect with a budget.

• Journal of Convergence for Information Technology
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• v.9 no.10
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• pp.48-55
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• 2019

This study argued problems and improvement of export support system for SMEs in the uncertain world global trade environment with G2(US-China) risk. In SMEs export support system, The authorities needs stronger control tower to promote consistent export support policies. There is also another problem of repetitious work that export support system has been operated by individual project. In order to overcome these problems, first, the authorities set clearly organization to control various export support policies. Second, export support system needs the efficient operation based on long term road map. Third, the authorities defines clear roles and responsibilities of supporting units, and enhances cooperation between the different organizations. Finally, the system should arrange performance evaluation index and feedback system to build the desirable export support system.