• Journal of Science and Technology Studies
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• v.18 no.1
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• pp.63-127
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• 2018

This paper discuses how toxic humidifier disinfectants were produced and distributed by bypassing tightly regulated laws from 1994 when the first humidifier disinfectant was made until 2011 when it was found to be the cause of the untreated interstitial lung disease. Rather than presupposing immoral entrepreneurs or incompetent civil servants as the cause of this disaster, this paper focuses on the bureaucratic character of the corporate organization that sold the humidifier disinfectant and the government that approved it, and shows that communication in these bureaucratic organizations was hampered and thus defective. It emphasizes the fact that the bureaucracy and secrecy of these organizations are the major cause of the humidifier disinfectant disaster. An analysis of the bureaucratic characteristic of the organization can reveal what improvements should be made in the corporation and in the government in order not to recur this disaster.