• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.2
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• pp.1-7
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• 2005

Today, it can not be denied that customer's satisfaction is one of the most important key factors for business success. This paper studies relationships between customer's satisfaction and intention in multiplex, where customer satisfaction means several kinds of the satisfaction of both facility and personnels inside and outside multiplex while the intention means that customer has the intention that he/she will revisit, inform by word of mouth, and stay at multiplex in the future. The number of subjects In this study is 346 persons stayed at four multiplexes, among which we obtained valid responses from 326 persons through questionnaire investigation. We held hypotheses for the relationships, and for the testing, used methods are Spearman's correlation, Mann-Whitney test, etc, and for statistical analysis, SPSS 10.1 software was used. Thus, we found statistically significant results. The relation between customer's satisfaction and his/her favorable intention is positive. With the information given in this paper we can notice which kind of satisfaction is highly related to each intention of customer, so that multiplex can be operated more effectively toward high revenue.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.9 no.13
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• pp.51-61
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• 1986

The management science was concerned about how to use the main point of the management science model and it's technique by the rational primary factors. The problem's definition, estabilished of the model and it's solving. These function are very difficult and important problems, what is more important, are the model of management science's real prosecution to the manager and management scientist. The management science give us a clue to the solution of a business problem. To get needs conclusion and achieving the estabilished object, we must implement a plan, a stratgem, a policy. If we were not implementing the recommended items, we may call the estabilished model and problem solving impractical, ivory-tower theorizing. But, the implementation of management science model is a complicated problem that is involved mutual relations of managers and management scientist, linkage parts member and the resources of organization. And the other problems of implementation are very complicated problems composed of technologic and economic, social and politic, psychological. This paper reports the implementation of a success that possibly studies a fluent and a chief cause to systematic analysis. Then, first of all I will define of implementation and from these, construction of a unity system, I continue with a catch hold of a main point and a fluent for the successful implementation.

• Fashion & Textile Research Journal
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• v.9 no.1
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• pp.41-48
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• 2007

Marketing strategists believe that the best way to satisfy customers is through satisfied employees. In fashion retail businesses, salespersons play a pivotal role for the success of business, since fashion products have emotional properties and customers' emotion is largely affected by personal selling at the point of purchases. The present study aims to examine relationships among internal service quality, job satisfaction, and organizational performance in fashion retail businesses. Specifically, the study will test the validity of applying service quality concept to the internal service targeting the sales person of fashion retailers and identify dimensions of internal service quality. Data were collected from salespersons of women's wear and imported brand stores at four major department stores. 205 survey responses were used for the final analysis. The factor analysis extracted empathy/tangibility, assurance, responsiveness and reliability factors. The structural path analysis and effect analysis indicated that the importance of assurance and responsiveness of internal service quality had significant direct effects on job satisfaction and significant indirect effects on organizational performance. Reliability dimension of internal service quality had a significant direct effect on job satisfaction. The importance of empathy/tangibility dimension, however, was relatively weak in the model.

• Korean Journal of Applied Biomechanics
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• v.13 no.3
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• pp.241-252
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• 2003

The purpose of this study was to evaluate performance characteristics in the success of team attack during volleyball game. Three dimensional analysis was performed with games of business teams. Analyzed variables were followed by the movement distance of a setter when A-quick was occurred, the position during the spike, the possibility area during the attack, the right and left distance of the assistance attacker, the distance between attacker and blocker, and the distance between blockers each others. 1. It is recommended that the movement distance of the setter be decreased in order to make stable set condition. 2. In order to make one person blocking, the formation was to be consisted of the right and left formation which was associated with the progressive attack performance of the assistance attacker. 3. It is useful to widen attack area. Also it is necessary to improve the enhancement of passing the ball against the blocking of an opponent player. Finally, it is necessary to develop kinematic variables to evaluate performance characteristics of players. Further study may consider the best defense position against the attack of the opponent player.

• Asian Journal of Innovation and Policy
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• v.8 no.3
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• pp.396-416
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• 2019

The key conditions for the promotion of innovative technology-based start-ups are expanding the market for innovative technology products and services, increasing equity-based funding opportunities, promoting the commercialization of technological innovation, and establishing a fair-trade system for start-ups to compete fairly in the market. Besides, there is a need for a support system that minimizes the cost of failure in case of business failure to facilitate re-challenge and provides education and training opportunities to enhance entrepreneurial capabilities. To activate technology-based start-ups, the Korean government introduced the TIPS policy in 2013. It is a program that creates technology start-up with private investment led by successful venture entrepreneurs, which has shown remarkable achievement and is regarded as the most successful policy in this field up to now. The most critical factor contributed to the success of this program is to invite private investors to select a technology entrepreneurship team and provide mentoring with the investment. The government provides R&D funding with matching investment, commercialization and marketing support to ensure that technology start-ups survive crossing the death-valley. Subsequent investments from domestic and abroad investors are actively made and it is becoming a representative technology-based start-up program in Korea.

• Journal of the military operations research society of Korea
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• v.2 no.1
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• pp.177-184
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• 1976

As the organizational size of a military service or business increases and its management becomes complex, the success in its management depends less on static type of management but more on careful, dynamic type of management. In this thesis, an operations research technique is applied to the problems of determining optimal air traffic control rule and of optimal capacity of air base for a military air base. An airport runway is regarded as the service facility in a queueing mechanism, used by landing, low approach, and departing aircraft. The usual order of service gives priority different classes of aircraft such as landings, departures, and low approaches; here service disciplines are considered assigning priorities to different classes of aricraft grouped according to required runway time. Several such priority rules are compared by means of a steady-state queueing model with non-preemptive priorities. From the survey conducted for the thesis development, it was found that the flight pattern such as departure, law approach, and landing within a control zone, follows a Poisson distribution and the service time follows an Erlang distribution. In the problem of choosing the optimal air traffic control rule, the control rule of giving service priority to the aircraft with a minimum average waiting cost, regardless of flight patterns, was found to be the optimal one. Through a simulation with data collected at K-O O Air Base, the optimal take-off interval and the optimal capacity of aircraft to be employed were determined.

• Journal of Applied Tourism Food and Beverage Management and Research
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• v.16 no.2
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• pp.17-31
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• 2005

Recently, hotel industry has realized the importance of food and beverage sales for the profit maximization, and the focuses on restaurant management has been growing. Accordingly, menu management in the F/B department is one of the most key factors determining the success or failure of business. Therefore, in this study, entree menu items of french restaurant in the deluxe hotel was analysed with presently theorized model of menu analysis, classified into four menu items. Also it was analyzed how those classified menu items influence on sales, number of sold, food cost percentage, contribution margin And, proper ways was presented to make restaurant managers and menu planner in order to increase food operation sales through proper modifications and methods on various menu analysis matrix. In Pavesic's menu analysis method, all of menu items have impact on the sales, number of sold, contribution margin and Primes, Sleepers do so on the food cost. The finding of this study was that Pavesic's menu analysis is superior to menu analysis in terms of the sales, number of sold, food cost percentage, contribution margin. Therefore, Pavesic's menu analysis is useful and efficient method in order to conduct menu engineering.

• IE interfaces
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• v.24 no.4
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• pp.408-419
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• 2011

R&D is a foundation for new business chance and productivity improvement leading to enormous expense and a long-term multi-step process. During the R&D process, decision-makers are confused due to the various future uncertainties that influence economic and technical success of the R&D projects. For these reasons, several decision-making models for R&D project investment have been suggested; they are based on traditional methods such as Discounted Cash Flow (DCF), Decision Tree Analysis (DTA) and Real Option Analysis (ROA) or some fusion forms of the traditional methods. However, almost of the models have constraints in practical use owing to limits on application, procedural complexity and incomplete reflection of the uncertainties. In this study, to make the constraints minimized, we propose a new model named Real Option Decision Tree Model which is a conceptual combination form of ROA and DTA. With this model, it is possible for the decision-makers to simulate the project value applying the uncertainties onto the decision making nodes.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2015.07a
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• pp.272-274
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• 2015

Success of communication at sea is directly linked with clear and complete delivery and receipt of the target message between interlocutors. It can be said that speakers' effective delivery of their intended message and listeners' precise decoding and accurate understanding are the keys to successful maritime communication. From this perspective, the scope of maritime English education and training needs to be reconceptualized and expanded into the area of communication itself, beyond the simple acquisition of, and familiarization with, IMO Standard Maritime Communication Phrases (SMCP). Therefore, in order to make learners' acquisition of marine communication knowledge more feasible, and the knowledge learned more practically applicable, training on effective and clear oral delivery should be also considered within the frame of maritime English education. Thus, critical training elements to realize this goal need to be suggested as guidelines. In this presentation, the theoretical background on this will be introduced in terms of English as a Lingua Franca (ELF) and Lingua Franca Core (LFC), which are the current mainstream forms of English communication in the international business context. Based on this, six key training elements will be discussed; that is, speech rate, word groups, pauses, nuclear stresses, consonants (including consonant clusters), and vowels (specifically long and short vowels). Finally, the practical pedagogical methods of each element, and its actual application into a real ESP classroom, will be suggested.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.3
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• pp.684-691
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• 2016

This study defines three types of public parking for commercial business, cultural tours, sales and market areas. We compared the Santa Barbara parking system with Korean examples for use in urban revitalization with a proper planning strategy based on district-specific public parking. The results are as follows: 1. The layout and location of public parking entrances need to consider the urban grid and linkages. 2. Public parking should place emphasis on respecting a district's character and user convenience. 3. The success of public parking extends to revitalization of pedestrian paths at target areas.