• 제목/요약/키워드: Business success

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정보기술 기반 비즈니스 프로세스 아웃소싱 파트너십과 성과에 관한 탐색 : CTI(Computer Telephony Integration) 기반 고객서비스센터 아웃소싱 사례를 중심으로 (An Exploratory Empirical Study on the Partnership and Performance of IT-enabled Business Process Outsourcing : A Case of CTI(Computer Telephony Integration) based Customer Service Center Outsourcing)

  • 안준모;오민석
    • Journal of Information Technology Applications and Management
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    • 제12권1호
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    • pp.241-259
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    • 2005
  • This study explores a model of partnership to the success of outsourcing CTI(computer telephony integration) based customer service centers of a telecommunication service company. The motivation of the study is to extend the research on IT outsourcing to IT-enabled BPO of customer service centers as a specific IT outsourcing practice. Previous research on IT outsourcing partnership and success is reviewed for developing an a research model of IT-enabled BPO. This model is proposed based on the previous partnership success models in information systems research. The results of the study confirm major factors related to successful IT-enabled BPO in previous research. Especially, the specificity of a contract and strategic collaboration in partnership are found to be influential on the success of IT-enabled BPO.

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The Impact of the Vendor Firm's Competence on the Processes of IS Outsourcing Success: A Relationship Perspective

  • Seo, Yun-Weon;Lee, Jae-Nam;Han, Hyun-Soo
    • 한국전자거래학회:학술대회논문집
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    • 한국전자거래학회 2005년도 e-Biz World Conference 2005
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    • pp.163-168
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    • 2005
  • While the client-vendor relationship has been mainly examined from the service receiver's perspective in IS outsourcing literature, the vendor's factors have seldom been explored. To address this issue, our study adopts interaction process theory and develops the model focusing on the competence of the vendor as a key antecedent of the client-vendor relationship intensity and outsourcing success. Results from empirical data gathered from Korean firms indicate that the vendor competence factors identified in this paper positively impacts the client-vendor relationship and outsourcing success. The findings have significant implications for IS outsourcing practices and further research.

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Determinants for Korean Film Success: Reflection of Mass Culture Code and the Interaction Effect of Director and Actor

  • Kwak, Ki-Ho;Kim, Bo-Won;Jo, Hyeon
    • Communications for Statistical Applications and Methods
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    • 제19권5호
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    • pp.731-741
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    • 2012
  • The Korean film industry has grown fast since the 2000s in terms of entering the 50% market share level, the emergence of 10million box-office movies and export performance improvement; however, the earning rate of production and investment part has decreased and recorded a minus value since 2005. This article aims to find key the determinants for the success of Korean movies from 2001~2006, a period of high growth and success of the Korean film industry through a multiple regression analysis. This paper introduces new determinants such as the interaction effect of the director and lead actor as well as mass culture codes. Finally, the authors suggest some proposals to make the Korean Film Industry more profitable.

인터넷쇼핑몰 성공요인에 관한 실증적 연구 (An Empirical Study on Critical Success Factors in Internet Shopping Mall)

  • 김치호;엄광열
    • 통상정보연구
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    • 제7권1호
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    • pp.3-18
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    • 2005
  • The purpose of this study is to investigate the determinants of critical success and to analyze the main factors which are affecting the successful implementation of Internet shopping mall. The major findings of empirical analysis are as follows : 1) The degree of searching easuness in the internet shopping mall is statistical significance. 2) The degree of customer response is the important success factor. 3) The speed of connection exert a beneficial influence upon the performance of shopping mall. 4) The standard of security system is be in direct proportion to the performance of shopping mall The result of this study will be useful for the chief executive officers to make more rational decision making for e-Business strategies is related to the Internet shopping mall. The paper also strives to provoke debate in this area with to encouraging further research on the topic.

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Influence of IS Planning and Change Management on ERP Implementation Success

  • Moon, Tae-Soo
    • 디지털융복합연구
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    • 제7권1호
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    • pp.149-156
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    • 2009
  • Enterprise Resource Planning (ERP) system is one of key information technology to shape doing business. ERP adoption characteristics like IS planning and change management before ERP implementation are rising in importance, because of gaining competitive advantage. The purpose of this study is to analyze the impact of the characteristics of ERP adoption on ERP implementation success. From previous researches on ERP adoption and implementation, two characteristics of ERP adoption such as IS planning and change management, and 2 dependent variables such as process innovation and business performance, are identified. From data collection processes, 122 samples are collected. The results of hypothesis testing show that organizations with IS plan have higher implementation performance than organizations without IS plan. Also, organizations with the process of change management have higher implementation performance than organizations without the process of change management. Also, The interaction effect between IS planning and change management shows bigger impact in ERP implementation success.

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An Exploratory Study on Success Factors of Technology-based start-ups

  • Jo, Dong Hyuk;Kim, Jong Young
    • 인터넷정보학회논문지
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    • 제19권6호
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    • pp.113-123
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    • 2018
  • This study was conducted to empirically verify the effect of the technological entrepreneurship, network capability and technological innovation capability on the innovative performance of technology-based start-ups with the aim of determining the success factors of technology-based start-ups by defining the success of technology-based start-ups as the innovative performance through technology innovation activities. For the significance of this study, it suggested the importance of technology innovation as a survival strategy of technology-based start-ups, verified the dimensions, relationship and roles of technological entrepreneurship, network capability and technology innovation capability, thereby proving the theoretical expansion. This study has determined the success factors of technology-based start-ups and thereby suggested the strategic directions for enhancing the competitiveness of technology-based start-ups.

SI 프로젝트에 있어서 프로젝트 관리자의 정보화 역량과 관리 역량이 프로젝트 성공도에 미치는 영향에 대한 연구 : 프로젝트 규모의 조절효과를 중심으로 (The Effect of the Project Managers' IT Competency and Managerial Competency on the Success of SI Projects : Focusing on the Moderating Effect of Project Size)

  • 이중정;박주연;최정훈
    • 한국정보시스템학회지:정보시스템연구
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    • 제21권4호
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    • pp.31-54
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    • 2012
  • Information Systems have played a strategic role in achieving business goal and become an essential tool in today's business environment. Thus, the number of developing SI project has increased and it becomes complex and sophisticated. It is known that project manager's leadership could lead the project success. In this study, project manager's competencies are divided into two types, information competency(information-oriented mind, information utilization competency, information development competency) and managerial competency(project management, human relationship, project expertise. The purpose of this study is to examine the effect of information competency and managerial competency on the SI project success and to find out the moderating effect of project size. The result of this study reveals that information utilization competency, project management competency and human relationship have a strong relationship with both customers and suppliers side of projet success. Moreover, the relationship between managers' competencies and project success is shown to be different by project size. The result of this study implies that each managers' competencies has to be developed and applied according to project's complexity and size.

예비 청년창업가들의 핵심성공요인 인식에 대한 탐색적 연구 (Exploratory study on Perceived Critical Sucess Factors for Young Entrepreneurs in the Early Startup Stage)

  • 방중혁;박상문;신중경
    • 벤처창업연구
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    • 제9권5호
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    • pp.247-254
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    • 2014
  • 본 연구는 국내 예비 청년창업가들이 인식하는 핵심성공요인과 영향요인을 탐색적으로 살펴보았다. 창업 성공요인에 대한 기존 연구들은 첨단 기술업종에 초점을 두거나 이미 창업하여 생존에 성공한 창업가들을 대상으로 성공요인을 회고적으로 살펴보는 것을 대부분이다. 그러나, 전반적으로 경력과 사회적 경험이 부족한 창업준비단계의 예비 청년창업가들의 입장에서는 당면한 창업준비과정상의 어려움을 극복하고 미래 성공요인에 대해 이미 창업한 기업가들과 다른 입장을 가질 수 있다. 본 연구에서는 국내 대표적인 청년창업가 905명의 예비 청년창업가들을 대상으로 이들이 인식하는 핵심성공요인과 영향요인을 살펴보았다. 분석 결과 국내 예비 청년창엄가들이 인식하는 핵심성공요인들은 다양한 요인들이 제시되고 있으며, 예비 창업가들의 특성에 따라 중요하게 생각하는 성공요인들이 다른 것으로 나타났다. 우수인력확보를 중요하게 여기는 경우는 20대, 남성, 공동창업 및 기술연관성이 낮은 경우이다. 반면 30대, 단독 또는 소수창업, 이전 사업연관성이 높고 창업준비기간이 긴 경우에는 창업자 역량을 중효하게 인식하였다. 또한 판로개척 및 철저한 사전준비를 중요하게 생각하는 예비 청년창업가들의 영향요인들은 다른 모습을 보이고 있다. 자금조달 능력은 유의한 핵심성공요인으로 나타나지 않는 특성도 나타나고 있다. 주요 연구결과를 바탕으로 청년창업가 육성을 위한 시사점과 향후 연구과제를 제시하였다.

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A Dynamic Behavior of Korean Internet Venture Business using SD approach -Focused on CSF of internet venture business-

  • Lee, Myoung-Ho;Hoon Huh
    • 한국시스템다이내믹스연구
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    • 제2권2호
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    • pp.119-134
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    • 2001
  • Since 1998, government-led Korean venture business boom now proceeds into the stage of market-oriented venture business growth. At such a moment, this research is to clarify the relations between the success factors of Korean venture businesses, based on domestic and foreign documentary surveys and inquiry surveys over domestic venture businesses. This research starts from the necessity to overcome the limits of the existing researches by uni-dimensional probing research into success factors of Korean venture businesses and to manifest the multi-dimensional relations between the success factors from the various viewpoints. And this research adopts System-Dynamics methodology to manifest and utilize relations among those factors, avoiding the existing metrical approaches. This research can be called a new approach to the current ecosystems of Korean venture in which whether venture businesses success in Korea is considered to depend on the list on the stock market. For this, this research implemented verification analysis through the simulations of each factor at various levels to build causality map which clarifies the causality of success factors of venture businesses through the System-Dynamics methodology and to utilize it as a way of supporting tool for decision-making of venture businesses. This research will be able to suggest the reactions depending on various internal and external situations. This research tried to manifest the causality map of each factor on the basis of inquiry surveys and documentary surveys to verify feedback among each factor by the SD methodology. This research will be a basis bolster up the still fragile substructure of venture businesses through an efficient analysis framework using the verification of SD methodology and resulting outcomes from this research.

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A Dynamic Behavior of Korean Internet Venture Business using SD approach -Focused on CSF of internet venture business

  • Lee, Myoung-Ho;Hoon Huh
    • 한국시스템다이내믹스학회:학술대회논문집
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    • 한국시스템다이내믹스학회 2001년도 추계학술대회발표논문집
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    • pp.3-14
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    • 2001
  • Since 1998, government-led Korean venture business boom now proceeds into the stage of market-oriented venture business growth. At such a moment, this research is to clarify the relations between the success factors of Korean venture businesses, based on domestic and foreign documentary surveys and inquiry surveys over domestic venture businesses. This research starts from the necessity to overcome the limits of the existing researches by uni-dimensional probing research into success factors of Korean venture businesses and to manifest the multi-dimensional relations between the success factors from the various viewpoints. And this research adopts System-Dynamics methodology to manifest and utilize relations among those factors, avoiding the existing metrical approaches. This research can be called a new approach to the current ecosystems of Korean venture in which whether venture businesses success in Korea is considered to depend on the list on the stock market. For this, this research implemented verification analysis through the simulations of each factor at various levels to build causality map which clarifies the causality of success factors of venture businesses through the System-Dynamics methodology and to utilize it as a way of supporting tool for decision-making of venture businesses. This research will be able to suggest the reactions depending on various internal and external situations. This research tried to manifest the causality map of each factor on the basis of inquiry surveys and documentary surveys to verify feedback among each factor by the SD methodology. This research will be a basis bolster up the still fragile substructure of venture businesses through an efficient analysis framework using the verification of SD methodology and resulting outcomes from this research.